{"metadata":{"transaction_key":"deprecated","request_id":"01a0c77d-15f9-71f3-b20c-c38e0cf4656f","sha256":"c8e6e823bc3d1e6b9502517f2ead88d2b53a0ad6a8475b7397f89306a25224b9","created":"2026-09-22T05:00:59.816Z","duration":43.991936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":160,"output_tokens":55},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":190,"output_tokens":190},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":190,"output_tokens":18}},"results":{"channels":[{"alternatives":[{"transcript":"Hi, Daniel. Mate, it's Henry here calling from Tech Mahone. Sorry to call you a bit out of the blue. Just wanting to call and then give a quick shout out and then have a bit of a chat about a new product that we've come across called Manifast AI. We've recently worked with one of your peers in the industry, HR Landscaping, and came across your company's profile on LinkedIn. So I thought I might reach out and then see if it's worth having a chat about. Made a few free. Let us know. Give us a callback. Otherwise, I'll try and call back a little bit later on and see if it's something of value for you guys. Hope to talk then. Cheers.","confidence":0.9970703,"words":[{"word":"hi","start":6.24,"end":6.72,"confidence":0.98291016,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.10129770636558531},{"word":"daniel","start":6.72,"end":7.12,"confidence":0.951416,"punctuated_word":"Daniel.","sentiment":"neutral","sentiment_score":0.08253847062587738},{"word":"mate","start":7.12,"end":7.44,"confidence":0.7932129,"punctuated_word":"Mate,","sentiment":"neutral","sentiment_score":0.1191164404153824},{"word":"it's","start":7.44,"end":7.94,"confidence":0.99658203,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.10430638492107391},{"word":"henry","start":8.08,"end":8.48,"confidence":0.8510742,"punctuated_word":"Henry","sentiment":"neutral","sentiment_score":0.07715854793787003},{"word":"here","start":8.48,"end":8.72,"confidence":0.98535156,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.1411467343568802},{"word":"calling","start":8.72,"end":9.12,"confidence":0.9921875,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.09206650406122208},{"word":"from","start":9.12,"end":9.44,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.09523916244506836},{"word":"tech","start":9.44,"end":9.679999,"confidence":0.6723633,"punctuated_word":"Tech","sentiment":"neutral","sentiment_score":0.08532305061817169},{"word":"mahone","start":9.679999,"end":10.0,"confidence":0.72542316,"punctuated_word":"Mahone.","sentiment":"neutral","sentiment_score":0.07736816257238388},{"word":"sorry","start":10.0,"end":10.24,"confidence":0.9580078,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.1654677838087082},{"word":"to","start":10.24,"end":10.4,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2656228840351105},{"word":"call","start":10.4,"end":10.559999,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.3350871205329895},{"word":"you","start":10.559999,"end":10.8,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.3046126365661621},{"word":"a","start":10.8,"end":10.88,"confidence":0.38964844,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.30968502163887024},{"word":"bit","start":10.88,"end":11.12,"confidence":0.9970703,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.2579575181007385},{"word":"out","start":11.12,"end":11.28,"confidence":0.9951172,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.44821977615356445},{"word":"of","start":11.28,"end":11.44,"confidence":0.99609375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.2835477590560913},{"word":"the","start":11.44,"end":11.5199995,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3688221573829651},{"word":"blue","start":11.5199995,"end":12.015,"confidence":0.99853516,"punctuated_word":"blue.","sentiment":"neutral","sentiment_score":-0.27515891194343567},{"word":"just","start":12.495,"end":12.735001,"confidence":0.7607422,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.08668308705091476},{"word":"wanting","start":12.735001,"end":13.055,"confidence":0.96435547,"punctuated_word":"wanting","sentiment":"neutral","sentiment_score":0.1741405427455902},{"word":"to","start":13.055,"end":13.295,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.18428364396095276},{"word":"call","start":13.295,"end":13.615,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.1708361953496933},{"word":"and","start":13.615,"end":13.8550005,"confidence":0.9589844,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.26300060749053955},{"word":"then","start":13.8550005,"end":14.015,"confidence":0.73583984,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.22511613368988037},{"word":"give","start":14.015,"end":14.335,"confidence":0.99902344,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.22031211853027344},{"word":"a","start":14.335,"end":14.495001,"confidence":0.69384766,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.26796475052833557},{"word":"quick","start":14.495001,"end":14.995001,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.20799404382705688},{"word":"shout","start":15.135,"end":15.455,"confidence":0.9819336,"punctuated_word":"shout","sentiment":"neutral","sentiment_score":0.1932774782180786},{"word":"out","start":15.455,"end":15.615,"confidence":0.9243164,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.28661012649536133},{"word":"and","start":15.615,"end":15.935,"confidence":0.9267578,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.31168749928474426},{"word":"then","start":15.935,"end":16.175,"confidence":0.9394531,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.25131019949913025},{"word":"have","start":16.175,"end":16.415,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.30654048919677734},{"word":"a","start":16.415,"end":16.495,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.31246301531791687},{"word":"bit","start":16.495,"end":16.655,"confidence":0.9980469,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.30776503682136536},{"word":"of","start":16.655,"end":16.815,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.3062564730644226},{"word":"a","start":16.815,"end":16.895,"confidence":0.98291016,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.27100512385368347},{"word":"chat","start":16.895,"end":17.135,"confidence":1.0,"punctuated_word":"chat","sentiment":"positive","sentiment_score":0.3631385266780853},{"word":"about","start":17.135,"end":17.615,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.27808132767677307},{"word":"a","start":17.615,"end":17.695,"confidence":0.4609375,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.39501434564590454},{"word":"new","start":17.695,"end":17.935001,"confidence":0.9980469,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.3252863585948944},{"word":"product","start":17.935001,"end":18.095001,"confidence":0.9980469,"punctuated_word":"product","sentiment":"neutral","sentiment_score":0.2519560754299164},{"word":"that","start":18.095001,"end":18.255001,"confidence":0.99902344,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.33842137455940247},{"word":"we've","start":18.255001,"end":18.415,"confidence":0.9916992,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.3306828439235687},{"word":"come","start":18.415,"end":18.575,"confidence":1.0,"punctuated_word":"come","sentiment":"positive","sentiment_score":0.40426620841026306},{"word":"across","start":18.575,"end":18.895,"confidence":1.0,"punctuated_word":"across","sentiment":"positive","sentiment_score":0.39262425899505615},{"word":"called","start":18.895,"end":19.055,"confidence":0.9448242,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.29799947142601013},{"word":"manifast","start":19.055,"end":19.555,"confidence":0.6066081,"punctuated_word":"Manifast","sentiment":"neutral","sentiment_score":0.30671846866607666},{"word":"ai","start":19.695,"end":20.195,"confidence":0.92211914,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.29348358511924744},{"word":"we've","start":20.975,"end":21.215,"confidence":0.9250488,"punctuated_word":"We've","sentiment":"positive","sentiment_score":0.35607728362083435},{"word":"recently","start":21.215,"end":21.715,"confidence":1.0,"punctuated_word":"recently","sentiment":"positive","sentiment_score":0.3720555305480957},{"word":"worked","start":21.775002,"end":22.015,"confidence":0.9980469,"punctuated_word":"worked","sentiment":"positive","sentiment_score":0.3777906000614166},{"word":"with","start":22.015,"end":22.515,"confidence":1.0,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.44133806228637695},{"word":"one","start":22.735,"end":22.895,"confidence":0.9838867,"punctuated_word":"one","sentiment":"positive","sentiment_score":0.3798256814479828},{"word":"of","start":22.895,"end":22.975,"confidence":1.0,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.3574238419532776},{"word":"your","start":22.975,"end":23.135,"confidence":0.99902344,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.3443850576877594},{"word":"peers","start":23.135,"end":23.455,"confidence":1.0,"punctuated_word":"peers","sentiment":"neutral","sentiment_score":0.30382153391838074},{"word":"in","start":23.455,"end":23.615,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.3145873546600342},{"word":"the","start":23.615,"end":23.775,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.322523832321167},{"word":"industry","start":23.775,"end":24.275,"confidence":0.93847656,"punctuated_word":"industry,","sentiment":"neutral","sentiment_score":0.24506360292434692},{"word":"hr","start":24.94,"end":25.18,"confidence":0.94921875,"punctuated_word":"HR","sentiment":"neutral","sentiment_score":0.2513870596885681},{"word":"landscaping","start":25.18,"end":25.68,"confidence":0.8592529,"punctuated_word":"Landscaping,","sentiment":"neutral","sentiment_score":0.30818161368370056},{"word":"and","start":26.54,"end":26.62,"confidence":0.9970703,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3898639976978302},{"word":"came","start":26.62,"end":26.78,"confidence":0.85839844,"punctuated_word":"came","sentiment":"positive","sentiment_score":0.35684916377067566},{"word":"across","start":26.78,"end":27.1,"confidence":1.0,"punctuated_word":"across","sentiment":"neutral","sentiment_score":0.33125418424606323},{"word":"your","start":27.1,"end":27.26,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.31331852078437805},{"word":"company's","start":27.26,"end":27.66,"confidence":0.9995117,"punctuated_word":"company's","sentiment":"neutral","sentiment_score":0.29503172636032104},{"word":"profile","start":27.66,"end":27.98,"confidence":0.9951172,"punctuated_word":"profile","sentiment":"neutral","sentiment_score":0.32721391320228577},{"word":"on","start":27.98,"end":28.220001,"confidence":0.9970703,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.29309341311454773},{"word":"linkedin","start":28.220001,"end":28.62,"confidence":0.8769531,"punctuated_word":"LinkedIn.","sentiment":"neutral","sentiment_score":0.2334006130695343},{"word":"so","start":28.62,"end":28.78,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.3025095462799072},{"word":"i","start":28.78,"end":28.86,"confidence":0.99902344,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.34909290075302124},{"word":"thought","start":28.86,"end":29.02,"confidence":0.99902344,"punctuated_word":"thought","sentiment":"positive","sentiment_score":0.3594740033149719},{"word":"i","start":29.02,"end":29.18,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.30828946828842163},{"word":"might","start":29.18,"end":29.34,"confidence":0.9760742,"punctuated_word":"might","sentiment":"positive","sentiment_score":0.34648406505584717},{"word":"reach","start":29.34,"end":29.66,"confidence":0.9838867,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":0.27443617582321167},{"word":"out","start":29.66,"end":29.82,"confidence":1.0,"punctuated_word":"out","sentiment":"positive","sentiment_score":0.3893080651760102},{"word":"and","start":29.82,"end":29.98,"confidence":0.9550781,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.3286668658256531},{"word":"then","start":29.98,"end":30.14,"confidence":0.97802734,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.3097535967826843},{"word":"see","start":30.14,"end":30.380001,"confidence":0.9980469,"punctuated_word":"see","sentiment":"positive","sentiment_score":0.33352774381637573},{"word":"if","start":30.380001,"end":30.460001,"confidence":1.0,"punctuated_word":"if","sentiment":"positive","sentiment_score":0.4053995609283447},{"word":"it's","start":30.460001,"end":30.7,"confidence":1.0,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.44785231351852417},{"word":"worth","start":30.7,"end":30.94,"confidence":1.0,"punctuated_word":"worth","sentiment":"neutral","sentiment_score":0.3045482039451599},{"word":"having","start":30.94,"end":31.1,"confidence":1.0,"punctuated_word":"having","sentiment":"neutral","sentiment_score":0.31352561712265015},{"word":"a","start":31.1,"end":31.26,"confidence":0.9951172,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.3409915864467621},{"word":"chat","start":31.26,"end":31.5,"confidence":1.0,"punctuated_word":"chat","sentiment":"positive","sentiment_score":0.4118114113807678},{"word":"about","start":31.5,"end":32.0,"confidence":0.9243164,"punctuated_word":"about.","sentiment":"positive","sentiment_score":0.3990132212638855},{"word":"made","start":32.54,"end":32.78,"confidence":0.65625,"punctuated_word":"Made","sentiment":"positive","sentiment_score":0.4334240257740021},{"word":"a","start":32.78,"end":32.86,"confidence":0.8803711,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.3537335693836212},{"word":"few","start":32.86,"end":33.34,"confidence":0.97802734,"punctuated_word":"few","sentiment":"positive","sentiment_score":0.3455676734447479},{"word":"free","start":33.34,"end":33.74,"confidence":0.73413086,"punctuated_word":"free.","sentiment":"positive","sentiment_score":0.3623882234096527},{"word":"let","start":33.74,"end":33.98,"confidence":0.99316406,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.3012625575065613},{"word":"us","start":33.98,"end":34.06,"confidence":0.99902344,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.23790642619132996},{"word":"know","start":34.06,"end":34.3,"confidence":0.90478516,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.2418842911720276},{"word":"give","start":34.3,"end":34.46,"confidence":1.0,"punctuated_word":"Give","sentiment":"neutral","sentiment_score":0.2095607668161392},{"word":"us","start":34.46,"end":34.620003,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.23420533537864685},{"word":"a","start":34.620003,"end":34.7,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.18100465834140775},{"word":"callback","start":34.7,"end":35.2,"confidence":0.99121094,"punctuated_word":"callback.","sentiment":"neutral","sentiment_score":0.11705004423856737},{"word":"otherwise","start":35.260002,"end":35.66,"confidence":0.75634766,"punctuated_word":"Otherwise,","sentiment":"neutral","sentiment_score":0.21272215247154236},{"word":"i'll","start":35.66,"end":35.82,"confidence":0.9921875,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2685129642486572},{"word":"try","start":35.82,"end":35.98,"confidence":1.0,"punctuated_word":"try","sentiment":"neutral","sentiment_score":0.22836309671401975},{"word":"and","start":35.98,"end":36.06,"confidence":0.9560547,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2734485864639282},{"word":"call","start":36.06,"end":36.3,"confidence":0.875,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.151816725730896},{"word":"back","start":36.3,"end":36.46,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.24978163838386536},{"word":"a","start":36.46,"end":36.54,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2223653644323349},{"word":"little","start":36.54,"end":36.78,"confidence":1.0,"punctuated_word":"little","sentiment":"neutral","sentiment_score":0.19311395287513733},{"word":"bit","start":36.78,"end":36.940002,"confidence":0.99902344,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.17831449210643768},{"word":"later","start":36.940002,"end":37.18,"confidence":1.0,"punctuated_word":"later","sentiment":"neutral","sentiment_score":0.23693278431892395},{"word":"on","start":37.18,"end":37.34,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.29188960790634155},{"word":"and","start":37.34,"end":37.84,"confidence":0.9707031,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.316082626581192},{"word":"see","start":37.9,"end":38.06,"confidence":0.9243164,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.31140097975730896},{"word":"if","start":38.06,"end":38.22,"confidence":1.0,"punctuated_word":"if","sentiment":"positive","sentiment_score":0.4305428862571716},{"word":"it's","start":38.22,"end":38.38,"confidence":0.9970703,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.4948544502258301},{"word":"something","start":38.38,"end":38.7,"confidence":1.0,"punctuated_word":"something","sentiment":"positive","sentiment_score":0.4677605628967285},{"word":"of","start":38.7,"end":38.78,"confidence":0.9980469,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.43736517429351807},{"word":"value","start":38.78,"end":39.18,"confidence":0.99902344,"punctuated_word":"value","sentiment":"positive","sentiment_score":0.3954516649246216},{"word":"for","start":39.18,"end":39.34,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5992472171783447},{"word":"you","start":39.34,"end":39.42,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5460642576217651},{"word":"guys","start":39.42,"end":39.716873,"confidence":0.9946289,"punctuated_word":"guys.","sentiment":"positive","sentiment_score":0.4260137677192688},{"word":"hope","start":40.196873,"end":40.356873,"confidence":0.93603516,"punctuated_word":"Hope","sentiment":"positive","sentiment_score":0.5295059084892273},{"word":"to","start":40.356873,"end":40.436874,"confidence":0.9980469,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.4614441096782684},{"word":"talk","start":40.436874,"end":40.676872,"confidence":1.0,"punctuated_word":"talk","sentiment":"positive","sentiment_score":0.5600624680519104},{"word":"then","start":40.676872,"end":41.176872,"confidence":0.8952637,"punctuated_word":"then.","sentiment":"positive","sentiment_score":0.49862736463546753},{"word":"cheers","start":41.236874,"end":41.736874,"confidence":0.9970703,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.43881452083587646}],"paragraphs":{"transcript":"\nHi, Daniel. Mate, it's Henry here calling from Tech Mahone. Sorry to call you a bit out of the blue. Just wanting to call and then give a quick shout out and then have a bit of a chat about a new product that we've come across called Manifast AI. We've recently worked with one of your peers in the industry, HR Landscaping, and came across your company's profile on LinkedIn.\n\nSo I thought I might reach out and then see if it's worth having a chat about. Made a few free. Let us know. Give us a callback. Otherwise, I'll try and call back a little bit later on and see if it's something of value for you guys.\n\nHope to talk then. Cheers.","paragraphs":[{"sentences":[{"text":"Hi, Daniel.","start":6.24,"end":7.12,"sentiment":"neutral","sentiment_score":0.09191808849573135},{"text":"Mate, it's Henry here calling from Tech Mahone.","start":7.12,"end":10.0,"sentiment":"neutral","sentiment_score":0.09896562341600657},{"text":"Sorry to call you a bit out of the blue.","start":10.0,"end":12.015,"sentiment":"neutral","sentiment_score":-0.3014181569218636},{"text":"Just wanting to call and then give a quick shout out and then have a bit of a chat about a new product that we've come across called Manifast AI.","start":12.495,"end":20.195,"sentiment":"neutral","sentiment_score":0.2774973136683305},{"text":"We've recently worked with one of your peers in the industry, HR Landscaping, and came across your company's profile on LinkedIn.","start":20.975,"end":28.62,"sentiment":"neutral","sentiment_score":0.3292612660498846}],"sentiment":"neutral","sentiment_score":0.1859265576365968,"num_words":71,"start":6.24,"end":28.62},{"sentences":[{"text":"So I thought I might reach out and then see if it's worth having a chat about.","start":28.62,"end":32.0,"sentiment":"positive","sentiment_score":0.34851084386601167},{"text":"Made a few free.","start":32.54,"end":33.74,"sentiment":"positive","sentiment_score":0.373778373003006},{"text":"Let us know.","start":33.74,"end":34.3,"sentiment":"neutral","sentiment_score":0.2603510916233063},{"text":"Give us a callback.","start":34.3,"end":35.2,"sentiment":"neutral","sentiment_score":0.1854552011936903},{"text":"Otherwise, I'll try and call back a little bit later on and see if it's something of value for you guys.","start":35.260002,"end":39.716873,"sentiment":"neutral","sentiment_score":0.3300973787194207}],"sentiment":"neutral","sentiment_score":0.3239738136834028,"num_words":49,"start":28.62,"end":39.716873},{"sentences":[{"text":"Hope to talk then.","start":40.196873,"end":41.176872,"sentiment":"positive","sentiment_score":0.5124099627137184},{"text":"Cheers.","start":41.236874,"end":41.736874,"sentiment":"positive","sentiment_score":0.43881452083587646}],"sentiment":"positive","sentiment_score":0.49769087433815,"num_words":5,"start":40.196873,"end":41.736874}]}}]},{"alternatives":[{"transcript":"Hello. You've reached Daniel. Please leave me a message.","confidence":1.0,"words":[{"word":"hello","start":1.68,"end":2.1599998,"confidence":0.92944336,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.03005470708012581},{"word":"you've","start":2.1599998,"end":2.3999999,"confidence":0.99902344,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.02532080374658108},{"word":"reached","start":2.3999999,"end":2.72,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.038311492651700974},{"word":"daniel","start":2.72,"end":3.12,"confidence":0.99902344,"punctuated_word":"Daniel.","sentiment":"neutral","sentiment_score":0.010995257645845411},{"word":"please","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.002833303064107895},{"word":"leave","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.006684776395559311},{"word":"me","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.010905556380748749},{"word":"a","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.00010988302528858183},{"word":"message","start":3.84,"end":4.34,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":0.004382558166980743}],"paragraphs":{"transcript":"\nHello. You've reached Daniel. Please leave me a message.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.03005470708012581},{"text":"You've reached Daniel.","start":2.1599998,"end":3.12,"sentiment":"neutral","sentiment_score":0.024875851348042488},{"text":"Please leave me a message.","start":3.12,"end":4.34,"sentiment":"neutral","sentiment_score":0.0038059409707784653}],"sentiment":"neutral","sentiment_score":0.013745773997571733,"num_words":9,"start":1.68,"end":4.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached Daniel. Please leave me a message.\n\nChannel 0: Hi, Daniel. Mate, it's Henry here calling from Tech Mahone. Sorry to call you a bit out of the blue. Just wanting to call and then give a quick shout out and then have a bit of a chat about a new product that we've come across called Manifast AI. We've recently worked with one of your peers in the industry, HR Landscaping, and came across your company's profile on LinkedIn.\n\nSo I thought I might reach out and then see if it's worth having a chat about. Made a few free. Let us know. Give us a callback. Otherwise, I'll try and call back a little bit later on and see if it's something of value for you guys.\n\nHope to talk then. Cheers.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.03005470708012581},{"text":"You've reached Daniel.","start":2.1599998,"end":3.12,"sentiment":"neutral","sentiment_score":0.024875851348042488},{"text":"Please leave me a message.","start":3.12,"end":4.34,"sentiment":"neutral","sentiment_score":0.0038059409707784653}],"sentiment":"neutral","sentiment_score":0.013745773997571733,"channel":1,"num_words":9,"start":1.68,"end":4.34},{"sentences":[{"text":"Hi, Daniel.","start":6.24,"end":7.12,"sentiment":"neutral","sentiment_score":0.09191808849573135},{"text":"Mate, it's Henry here calling from Tech Mahone.","start":7.12,"end":10.0,"sentiment":"neutral","sentiment_score":0.09896562341600657},{"text":"Sorry to call you a bit out of the blue.","start":10.0,"end":12.015,"sentiment":"neutral","sentiment_score":-0.3014181569218636},{"text":"Just wanting to call and then give a quick shout out and then have a bit of a chat about a new product that we've come across called Manifast AI.","start":12.495,"end":20.195,"sentiment":"neutral","sentiment_score":0.2774973136683305},{"text":"We've recently worked with one of your peers in the industry, HR Landscaping, and came across your company's profile on LinkedIn.","start":20.975,"end":28.62,"sentiment":"neutral","sentiment_score":0.3292612660498846}],"sentiment":"neutral","sentiment_score":0.1859265576365968,"channel":0,"num_words":71,"start":6.24,"end":28.62},{"sentences":[{"text":"So I thought I might reach out and then see if it's worth having a chat about.","start":28.62,"end":32.0,"sentiment":"positive","sentiment_score":0.34851084386601167},{"text":"Made a few free.","start":32.54,"end":33.74,"sentiment":"positive","sentiment_score":0.373778373003006},{"text":"Let us know.","start":33.74,"end":34.3,"sentiment":"neutral","sentiment_score":0.2603510916233063},{"text":"Give us a callback.","start":34.3,"end":35.2,"sentiment":"neutral","sentiment_score":0.1854552011936903},{"text":"Otherwise, I'll try and call back a little bit later on and see if it's something of value for you guys.","start":35.260002,"end":39.716873,"sentiment":"neutral","sentiment_score":0.3300973787194207}],"sentiment":"neutral","sentiment_score":0.3239738136834028,"channel":0,"num_words":49,"start":28.62,"end":39.716873},{"sentences":[{"text":"Hope to talk then.","start":40.196873,"end":41.176872,"sentiment":"positive","sentiment_score":0.5124099627137184},{"text":"Cheers.","start":41.236874,"end":41.736874,"sentiment":"positive","sentiment_score":0.43881452083587646}],"sentiment":"positive","sentiment_score":0.49769087433815,"channel":0,"num_words":5,"start":40.196873,"end":41.736874}]},"summary":{"result":"success","short":"A representative from Tech Mahone, Henry, calls Daniel to offer a new product called Carrefourast AI to his peers in the HR Landscaping industry. Henry mentions that his company has recently found Daniel's profile on LinkedIn and invites Daniel to call back to discuss the offer."},"intents":{"segments":[{"text":"Just wanting to call and then give a quick shout out and then have a bit of a chat about a new product that we've come across called Manifast AI.","start_word":29,"end_word":58,"intents":[{"intent":"Discuss and discuss manifast ai","confidence_score":0.0017615997}]},{"text":"Made a few free. Let us know.","start_word":97,"end_word":103,"intents":[{"intent":"Offer free","confidence_score":0.00013176243}]},{"text":"Give us a callback. Otherwise, I'll try and call back a little bit later on and see if it's something of value for you guys. Hope to talk then.","start_word":104,"end_word":132,"intents":[{"intent":"Request callback","confidence_score":0.25186914}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached Daniel. Please leave me a message. Hi, Daniel. Mate, it's Henry here calling from Tech Mahone. Sorry to call you a bit out of the blue. Just wanting to call and then give a quick shout out and then have a bit of a chat about a new product that we've come across called Manifast AI. We've recently worked with one of your peers in the industry, HR Landscaping, and came across your company's profile on LinkedIn.","start_word":0,"end_word":79,"sentiment":"neutral","sentiment_score":0.1695619374513626},{"text":"So I thought I might reach out and then see if it's worth having a chat about. Made a few free.","start_word":80,"end_word":100,"sentiment":"positive","sentiment_score":0.3634653389453888},{"text":"Let us know. Give us a callback.","start_word":101,"end_word":107,"sentiment":"neutral","sentiment_score":0.19816936552524567},{"text":"Otherwise, I'll try and call back a little bit later on and see if it's something of value for you guys. Hope to talk then. Cheers.","start_word":108,"end_word":133,"sentiment":"positive","sentiment_score":0.37979382276535034}],"average":{"sentiment":"neutral","sentiment_score":0.2407332972476357}}}}