{"metadata":{"transaction_key":"deprecated","request_id":"019ed396-40ec-7283-883d-1ed2aa06e8c2","sha256":"fba85ade338406d2da71dd40a974445a56c186b1b4bb19e6c3532f5222d222ba","created":"2026-06-17T03:18:21.104Z","duration":6.6239376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"If you record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"if","start":0.08,"end":0.16,"confidence":0.53515625,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.0855044275522232},{"word":"you","start":0.16,"end":0.39999998,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2141297310590744},{"word":"record","start":0.39999998,"end":0.71999997,"confidence":0.9941406,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.21960879862308505},{"word":"your","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.18681040406227112},{"word":"name","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.24384108185768127},{"word":"and","start":1.12,"end":1.36,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.19585734605789185},{"word":"reason","start":1.36,"end":1.68,"confidence":0.99121094,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.29462751746177673},{"word":"for","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.26426374912261963},{"word":"calling","start":1.92,"end":2.32,"confidence":0.9970703,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.24512767791748047},{"word":"i'll","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.1934746205806732},{"word":"see","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.23946234583854675},{"word":"if","start":2.6399999,"end":2.8,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.19138628244400024},{"word":"this","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.23202791810035703},{"word":"person","start":3.04,"end":3.36,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.2345502078533173},{"word":"is","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.1621297001838684},{"word":"available","start":3.52,"end":4.02,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.1689796894788742}],"paragraphs":{"transcript":"\nIf you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.02,"sentiment":"neutral","sentiment_score":-0.2107363436371088}],"sentiment":"neutral","sentiment_score":-0.2107363436371088,"num_words":16,"start":0.08,"end":4.02}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.02,"sentiment":"neutral","sentiment_score":-0.2107363436371088}],"sentiment":"neutral","sentiment_score":-0.2107363436371088,"channel":1,"num_words":16,"start":0.08,"end":4.02}]},"summary":{"result":"success","short":"If you record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record caller's information","confidence_score":0.045985613}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":-0.21532362699508667}],"average":{"sentiment":"neutral","sentiment_score":-0.21532362983340309}}}}