{"metadata":{"transaction_key":"deprecated","request_id":"01a021b6-2307-7be3-93e7-6cbc747b88df","sha256":"cab7df53ec8471f3694fca962cd970f04f3204d2036063c81b2b1adb11b2791f","created":"2026-08-21T00:26:20.990Z","duration":8.063937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Michael with Northwell marketer. Please leave a message. Please leave","confidence":0.93847656,"words":[{"word":"hi","start":2.3999999,"end":2.6399999,"confidence":0.9946289,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.08188370615243912},{"word":"you've","start":2.6399999,"end":2.8799999,"confidence":0.9326172,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.10795706510543825},{"word":"called","start":2.8799999,"end":3.12,"confidence":0.93847656,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.17274421453475952},{"word":"michael","start":3.12,"end":3.6,"confidence":0.98535156,"punctuated_word":"Michael","sentiment":"neutral","sentiment_score":0.1397186815738678},{"word":"with","start":3.6,"end":3.76,"confidence":0.40820312,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.03763706982135773},{"word":"northwell","start":3.76,"end":4.26,"confidence":0.25341797,"punctuated_word":"Northwell","sentiment":"neutral","sentiment_score":-0.04223641753196716},{"word":"marketer","start":4.4,"end":4.88,"confidence":0.72558594,"punctuated_word":"marketer.","sentiment":"neutral","sentiment_score":-0.0578884556889534},{"word":"please","start":4.88,"end":5.2,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.43843525648117065},{"word":"leave","start":5.2,"end":5.44,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4391914904117584},{"word":"a","start":5.44,"end":5.52,"confidence":0.9291992,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4466136991977692},{"word":"message","start":5.52,"end":6.02,"confidence":0.99902344,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.3932476639747619},{"word":"please","start":7.44,"end":7.68,"confidence":0.9873047,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2610146999359131},{"word":"leave","start":7.68,"end":8.063937,"confidence":0.9243164,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.10598814487457275}],"paragraphs":{"transcript":"\nHi. You've called Michael with Northwell marketer. Please leave a message. Please leave","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.08188370615243912},{"text":"You've called Michael with Northwell marketer.","start":2.6399999,"end":4.88,"sentiment":"neutral","sentiment_score":-0.04645742351810137},{"text":"Please leave a message.","start":4.88,"end":6.02,"sentiment":"negative","sentiment_score":-0.42937202751636505},{"text":"Please leave","start":7.44,"end":8.063937,"sentiment":"neutral","sentiment_score":-0.18350142240524292}],"sentiment":"neutral","sentiment_score":-0.175488599217855,"num_words":13,"start":2.3999999,"end":8.063937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Michael with Northwell marketer. Please leave a message. Please leave","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.08188370615243912},{"text":"You've called Michael with Northwell marketer.","start":2.6399999,"end":4.88,"sentiment":"neutral","sentiment_score":-0.04645742351810137},{"text":"Please leave a message.","start":4.88,"end":6.02,"sentiment":"negative","sentiment_score":-0.42937202751636505},{"text":"Please leave","start":7.44,"end":8.063937,"sentiment":"neutral","sentiment_score":-0.18350142240524292}],"sentiment":"neutral","sentiment_score":-0.175488599217855,"channel":1,"num_words":13,"start":2.3999999,"end":8.063937}]},"summary":{"result":"success","short":"Hi. You've called Michael with Northwell marketer. Please leave a message. Please leave"},"intents":{"segments":[{"text":"Please leave a message.","start_word":7,"end_word":10,"intents":[{"intent":"Leave message","confidence_score":0.7352311}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Michael with Northwell marketer.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":-0.03760804980993271},{"text":"Please leave a message.","start_word":7,"end_word":10,"sentiment":"negative","sentiment_score":-0.4262249171733856},{"text":"Please leave","start_word":11,"end_word":12,"sentiment":"neutral","sentiment_score":-0.23075000941753387}],"average":{"sentiment":"neutral","sentiment_score":-0.16703590892610096}}}}