{"metadata":{"transaction_key":"deprecated","request_id":"019fc5f9-09eb-7562-9038-15bab6644621","sha256":"f360516615d9dc332456e826cbd3bdb6ba5eebac00af2ca72ef8b60b7d4fb826","created":"2026-08-03T04:54:21.161Z","duration":6.4079375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. It's Andrew. Please leave or send a message, and I'll call you back.","confidence":1.0,"words":[{"word":"hi","start":0.88,"end":1.04,"confidence":0.77490234,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2124093770980835},{"word":"it's","start":1.04,"end":1.28,"confidence":0.99853516,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.19100455939769745},{"word":"andrew","start":1.28,"end":1.76,"confidence":1.0,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":0.17715144157409668},{"word":"please","start":1.76,"end":2.08,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.017253145575523376},{"word":"leave","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.06292429566383362},{"word":"or","start":2.24,"end":2.3999999,"confidence":0.8173828,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.1406698226928711},{"word":"send","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.2046298235654831},{"word":"a","start":2.6399999,"end":2.72,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1040566712617874},{"word":"message","start":2.72,"end":3.04,"confidence":0.97265625,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.10732799023389816},{"word":"and","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.010152548551559448},{"word":"i'll","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.06944785267114639},{"word":"call","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.14562910795211792},{"word":"you","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.10381437838077544},{"word":"back","start":3.76,"end":4.26,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.07026827335357666}],"paragraphs":{"transcript":"\nHi. It's Andrew. Please leave or send a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.04,"sentiment":"neutral","sentiment_score":0.2124093770980835},{"text":"It's Andrew.","start":1.04,"end":1.76,"sentiment":"neutral","sentiment_score":0.18407800048589706},{"text":"Please leave or send a message, and I'll call you back.","start":1.76,"end":4.26,"sentiment":"neutral","sentiment_score":-0.09419762817296115}],"sentiment":"neutral","sentiment_score":-0.032543466559478214,"num_words":14,"start":0.88,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. It's Andrew. Please leave or send a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.04,"sentiment":"neutral","sentiment_score":0.2124093770980835},{"text":"It's Andrew.","start":1.04,"end":1.76,"sentiment":"neutral","sentiment_score":0.18407800048589706},{"text":"Please leave or send a message, and I'll call you back.","start":1.76,"end":4.26,"sentiment":"neutral","sentiment_score":-0.09419762817296115}],"sentiment":"neutral","sentiment_score":-0.032543466559478214,"channel":1,"num_words":14,"start":0.88,"end":4.26}]},"summary":{"result":"success","short":"Hi. It's Andrew. Please leave or send a message, and I'll call you back."},"intents":{"segments":[{"text":"Please leave or send a message, and I'll call you back.","start_word":3,"end_word":13,"intents":[{"intent":"Leave a message","confidence_score":0.11967073},{"intent":"Call back","confidence_score":0.93639284}]}]},"sentiments":{"segments":[{"text":"Hi. It's Andrew. Please leave or send a message, and I'll call you back.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":-0.007240407168865204}],"average":{"sentiment":"neutral","sentiment_score":-0.007240406844926917}}}}