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Ramen, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Yes, sir. Yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, Power Apps, and many more. And a reason for my call today, Ramen, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after four to five months. And we're hoping this time, sir, that you have an available time next month, maybe on first or second week of September. Yeah. Actually, sir, that that would be okay. We we do understand that you don't have any requirement at the moment. But, really, the main goal of the meeting is just to give you an idea regarding our services. Just in case any requirements arise, we only want to make sure the name of our company would be on your list. Yes. When when would be your available date, sir? Alright. Okay. And I know I understand, sir. That that would be okay. Maybe I can call you back again after six months? Alright. No worries. Thank you, Amin. Alright. Thank you. Thank you. 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Am I\n\nChannel 0: Hi. Yeah. Good afternoon. Ramen, it's, Ronald from\n\nChannel 1: speaking?\n\nChannel 0: Cloud Solution IT. And how are you doing today?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Alright. Okay. Wonderful. Ramen, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT.\n\nChannel 1: Okay.\n\nChannel 0: Yes, sir. Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, Power Apps, and many more. 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moment.","start":97.665,"end":101.285,"sentiment":"neutral","sentiment_score":-0.026634792510706645},{"text":"But, really, the main goal of the meeting is just to give you an idea regarding our services.","start":101.745,"end":106.245,"sentiment":"neutral","sentiment_score":0.09917833304239644},{"text":"Just in case any requirements arise, we only want to make sure the name of our company would be on your list.","start":106.865,"end":114.22,"sentiment":"neutral","sentiment_score":0.04120484621010043}],"sentiment":"neutral","sentiment_score":0.040780390215823886,"channel":0,"num_words":61,"start":95.53,"end":114.22},{"sentences":[{"text":"Sure.","start":114.12,"end":114.62,"sentiment":"neutral","sentiment_score":0.03290333226323128}],"sentiment":"neutral","sentiment_score":0.03290333226323128,"channel":1,"num_words":1,"start":114.12,"end":114.62},{"sentences":[{"text":"Yes.","start":117.8,"end":118.3,"sentiment":"neutral","sentiment_score":0.02411751076579094},{"text":"When when would be your available date, sir?","start":118.36,"end":122.060005,"sentiment":"neutral","sentiment_score":0.0174444445874542}],"sentiment":"neutral","sentiment_score":0.01818589638504717,"channel":0,"num_words":9,"start":117.8,"end":122.060005},{"sentences":[{"text":"Oh, like I said, I don't I don't have any need for it right now.","start":123.32,"end":127.0,"sentiment":"neutral","sentiment_score":-0.15268019686142603},{"text":"I'll I'll have the meeting when I have a need for it.","start":127.0,"end":129.975,"sentiment":"neutral","sentiment_score":-0.0782079662506779}],"sentiment":"neutral","sentiment_score":-0.11958142770109353,"channel":1,"num_words":27,"start":123.32,"end":129.975},{"sentences":[{"text":"Alright.","start":130.60501,"end":131.085,"sentiment":"neutral","sentiment_score":0.004468261264264584},{"text":"Okay.","start":131.085,"end":131.565,"sentiment":"neutral","sentiment_score":0.005925726145505905},{"text":"And I know I understand, sir.","start":131.565,"end":133.185,"sentiment":"neutral","sentiment_score":-0.004458389865855376},{"text":"That that would be okay.","start":133.725,"end":134.685,"sentiment":"neutral","sentiment_score":0.0010322883725166318},{"text":"Maybe I can call you back again after six months?","start":134.685,"end":137.02501,"sentiment":"neutral","sentiment_score":-0.00028832312673330305}],"sentiment":"neutral","sentiment_score":-0.0006120930952222451,"channel":0,"num_words":23,"start":130.60501,"end":137.02501},{"sentences":[{"text":"Alright.","start":138.845,"end":139.345,"sentiment":"neutral","sentiment_score":0.042450617998838425},{"text":"No worries.","start":139.405,"end":140.30501,"sentiment":"neutral","sentiment_score":0.08022786676883698},{"text":"Thank you, Amin.","start":140.50294,"end":141.32294,"sentiment":"neutral","sentiment_score":0.2135782688856125}],"sentiment":"neutral","sentiment_score":0.14060685969889164,"channel":0,"num_words":6,"start":138.845,"end":141.32294},{"sentences":[{"text":"Sure.","start":140.995,"end":141.495,"sentiment":"neutral","sentiment_score":0.16697312891483307},{"text":"No problem.","start":141.63501,"end":142.195,"sentiment":"neutral","sentiment_score":0.2030472755432129},{"text":"Thank you.","start":142.195,"end":142.53294,"sentiment":"neutral","sentiment_score":0.2674138844013214}],"sentiment":"neutral","sentiment_score":0.22157908976078033,"channel":1,"num_words":5,"start":140.995,"end":142.53294},{"sentences":[{"text":"Alright.","start":142.90294,"end":143.30295,"sentiment":"neutral","sentiment_score":0.23888227343559265},{"text":"Thank you.","start":143.30295,"end":143.62294,"sentiment":"positive","sentiment_score":0.3573051989078522},{"text":"Thank you.","start":143.62294,"end":143.94295,"sentiment":"positive","sentiment_score":0.4323322921991348},{"text":"Have a good day.","start":143.94295,"end":144.84294,"sentiment":"positive","sentiment_score":0.44922327995300293}],"sentiment":"positive","sentiment_score":0.40167226394017536,"channel":0,"num_words":9,"start":142.90294,"end":144.84294},{"sentences":[{"text":"You.","start":145.01294,"end":145.09294,"sentiment":"neutral","sentiment_score":0.19325293600559235},{"text":"Bye.","start":145.09294,"end":145.59294,"sentiment":"neutral","sentiment_score":0.10802388191223145}],"sentiment":"neutral","sentiment_score":0.1506384089589119,"channel":1,"num_words":2,"start":145.01294,"end":145.59294}]},"summary":{"result":"success","short":"The caller, Ronald from Cloud Solutions IT, is trying to arrange a meeting with the customer, Raten, to introduce their company and services. He explains that they are a managed service provider and Microsoft trusted partner. He asks the customer to call him back at a later time when they have an available date for the meeting."},"intents":{"segments":[{"text":"Ramen, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Okay.","start_word":27,"end_word":87,"intents":[{"intent":"Schedule meeting","confidence_score":0.12300429}]}]},"sentiments":{"segments":[{"text":"Hello. Am I Hi. Yeah. Good afternoon. Ramen, it's, Ronald from speaking? Cloud Solution IT. And how are you doing today?","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.15406598150730133},{"text":"Good. Thank you.","start_word":21,"end_word":23,"sentiment":"positive","sentiment_score":0.4649607241153717},{"text":"Alright.","start_word":24,"end_word":24,"sentiment":"neutral","sentiment_score":0.2926367521286011},{"text":"Okay. Wonderful.","start_word":25,"end_word":26,"sentiment":"positive","sentiment_score":0.4466892778873443},{"text":"Ramen, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Okay. Yes, sir. Yeah. Yep. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, Power Apps, and many more. And a reason for my call today, Ramen, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time that I talked to you, you asked me to call you back again after four to five months. And we're hoping this time, sir, that you have an available time next month, maybe on first or second week of September. Yeah. I don't know if I have any need for the services you provide. Yeah. Actually, sir, that that would be okay. We we do understand that you don't have any requirement at the moment. But, really, the main goal of the meeting is just to give you an idea regarding our services. Just in case any requirements arise, we only want to make sure the name of our company would be on your list. Sure. Yes. When when would be your available date, sir? Oh, like I said, I don't I don't have any need for it right now. I'll I'll have the meeting when I have a need for it. Alright. Okay. And I know I understand, sir. That that would be okay. Maybe I can call you back again after six months? Alright. No worries. Thank you, Amin. Sure. No problem. Thank you. Alright.","start_word":27,"end_word":357,"sentiment":"neutral","sentiment_score":0.0566217340528965},{"text":"Thank you. Thank you. Have a good day.","start_word":358,"end_word":365,"sentiment":"positive","sentiment_score":0.422137975692749},{"text":"You. Bye.","start_word":366,"end_word":367,"sentiment":"neutral","sentiment_score":0.1638171523809433}],"average":{"sentiment":"neutral","sentiment_score":0.08112535701961968}}}}