{"metadata":{"transaction_key":"deprecated","request_id":"019eb9ad-4094-7d92-bdd3-61d355fd52ef","sha256":"b08b60b424622a60ed5c68e92071eb7f8205b04aa134d9c0e3b81eda230d4db9","created":"2026-06-12T02:33:20.680Z","duration":10.583938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached Nicholas from Salon Parker. I'm not available at the moment, so please leave a message.","confidence":0.99902344,"words":[{"word":"you've","start":0.16,"end":0.39999998,"confidence":0.9453125,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.10422520339488985},{"word":"reached","start":0.39999998,"end":0.79999995,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.05670773237943649},{"word":"nicholas","start":0.79999995,"end":1.1999999,"confidence":0.9902344,"punctuated_word":"Nicholas","sentiment":"neutral","sentiment_score":0.016912154853343964},{"word":"from","start":1.1999999,"end":1.4399999,"confidence":0.9980469,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.06066133826971054},{"word":"salon","start":1.4399999,"end":1.92,"confidence":0.20080566,"punctuated_word":"Salon","sentiment":"neutral","sentiment_score":-0.11166070401668549},{"word":"parker","start":1.92,"end":2.32,"confidence":0.88061523,"punctuated_word":"Parker.","sentiment":"neutral","sentiment_score":-0.06521469354629517},{"word":"i'm","start":2.32,"end":2.48,"confidence":0.99853516,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6255525350570679},{"word":"not","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.6636791229248047},{"word":"available","start":2.72,"end":3.22,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6292927861213684},{"word":"at","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.7099987864494324},{"word":"the","start":3.4399998,"end":3.52,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7394687533378601},{"word":"moment","start":3.52,"end":3.84,"confidence":0.88378906,"punctuated_word":"moment,","sentiment":"negative","sentiment_score":-0.6514888405799866},{"word":"so","start":3.84,"end":4.08,"confidence":0.984375,"punctuated_word":"so","sentiment":"negative","sentiment_score":-0.5486996173858643},{"word":"please","start":4.08,"end":4.4,"confidence":0.99902344,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.4972090721130371},{"word":"leave","start":4.4,"end":4.64,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4445321559906006},{"word":"a","start":4.64,"end":4.72,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4613227844238281},{"word":"message","start":4.72,"end":5.22,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.3059476315975189}],"paragraphs":{"transcript":"\nYou've reached Nicholas from Salon Parker. I'm not available at the moment, so please leave a message.","paragraphs":[{"sentences":[{"text":"You've reached Nicholas from Salon Parker.","start":0.16,"end":2.32,"sentiment":"neutral","sentiment_score":-0.06359291945894559},{"text":"I'm not available at the moment, so please leave a message.","start":2.32,"end":5.22,"sentiment":"negative","sentiment_score":-0.5706538259983063}],"sentiment":"negative","sentiment_score":-0.3916911531020613,"num_words":17,"start":0.16,"end":5.22}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached Nicholas from Salon Parker. I'm not available at the moment, so please leave a message.","paragraphs":[{"sentences":[{"text":"You've reached Nicholas from Salon Parker.","start":0.16,"end":2.32,"sentiment":"neutral","sentiment_score":-0.06359291945894559},{"text":"I'm not available at the moment, so please leave a message.","start":2.32,"end":5.22,"sentiment":"negative","sentiment_score":-0.5706538259983063}],"sentiment":"negative","sentiment_score":-0.3916911531020613,"channel":1,"num_words":17,"start":0.16,"end":5.22}]},"summary":{"result":"success","short":"You've reached Nicholas from Salon Parker. I'm not available at the moment, so please leave a message."},"intents":{"segments":[{"text":"I'm not available at the moment, so please leave a message.","start_word":6,"end_word":16,"intents":[{"intent":"Request message","confidence_score":0.032562062}]}]},"sentiments":{"segments":[{"text":"You've reached Nicholas from Salon Parker.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":-0.07280251383781433},{"text":"I'm not available at the moment, so please leave a message.","start_word":6,"end_word":16,"sentiment":"negative","sentiment_score":-0.5775023102760315}],"average":{"sentiment":"negative","sentiment_score":-0.3958103942871094}}}}