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and","start":42.624935,"end":43.424934,"sentiment":"neutral","sentiment_score":0.04705489178498586}],"sentiment":"neutral","sentiment_score":0.049555163085460666,"channel":0,"num_words":5,"start":41.584938,"end":43.424934},{"sentences":[{"text":"Yes.","start":43.334938,"end":43.834938,"sentiment":"neutral","sentiment_score":0.05680056661367416}],"sentiment":"neutral","sentiment_score":0.05680056661367416,"channel":1,"num_words":1,"start":43.334938,"end":43.834938},{"sentences":[{"text":"then if we can get done, we will.","start":43.424934,"end":44.964935,"sentiment":"neutral","sentiment_score":0.07248154422268271}],"sentiment":"neutral","sentiment_score":0.07248154422268271,"channel":0,"num_words":8,"start":43.424934,"end":44.964935},{"sentences":[{"text":"Okay.","start":45.25494,"end":45.654938,"sentiment":"neutral","sentiment_score":0.2530405521392822},{"text":"Awesome.","start":45.654938,"end":46.05494,"sentiment":"positive","sentiment_score":0.5944178104400635},{"text":"Thank you, Mike.","start":46.05494,"end":46.954937,"sentiment":"positive","sentiment_score":0.6573146979014078}],"sentiment":"positive","sentiment_score":0.5638804912567139,"channel":1,"num_words":5,"start":45.25494,"end":46.954937},{"sentences":[{"text":"Thanks, Amy.","start":46.784935,"end":47.584938,"sentiment":"positive","sentiment_score":0.5187953412532806},{"text":"Bye.","start":47.584938,"end":48.084938,"sentiment":"positive","sentiment_score":0.3554806113243103}],"sentiment":"positive","sentiment_score":0.46435709794362384,"channel":0,"num_words":3,"start":46.784935,"end":48.084938},{"sentences":[{"text":"Thanks.","start":48.37494,"end":48.77494,"sentiment":"positive","sentiment_score":0.41752856969833374},{"text":"Bye.","start":48.77494,"end":49.27494,"sentiment":"neutral","sentiment_score":0.14941662549972534}],"sentiment":"neutral","sentiment_score":0.28347259759902954,"channel":1,"num_words":2,"start":48.37494,"end":49.27494}]},"summary":{"result":"success","short":"A representative from a company is trying to convince a customer named Mike to participate in a sending event for Jim Strawbridge. The representative offers to let some staff know and suggests they can start the sending later. The customer agrees to let some staff know and plans to let them know when it's ready."},"intents":{"segments":[{"text":"I just wanted to let you know we're about to do a massive send off for Jim Strawbridge. We've got a big card of honor of all the staff that wanna participate.","start_word":30,"end_word":61,"intents":[{"intent":"Promote staff participation","confidence_score":0.048407756}]}]},"sentiments":{"segments":[{"text":"Hello, Mike Burns? Hello. My is that Mike? It is. Oh, sorry, Mark. I'm I'm struggling to hear. It's probably the phone and hopefully not me. It's Amy. Stuart RN. I just wanted to let you know we're about to do a massive send off for Jim Strawbridge. We've got a big card of honor of all the staff that wanna participate. I don't know if you guys in in the office are busy in this current moment, but if you were interested, did you wanna head down? I can let some people know. Yes.","start_word":0,"end_word":94,"sentiment":"neutral","sentiment_score":0.0456235408782959},{"text":"Perfect.","start_word":95,"end_word":95,"sentiment":"positive","sentiment_score":0.4231510162353515},{"text":"And yeah. What are you how long before it starts? Probably a few minutes. Okay. Alright. Just start, and Yes. then if we can get done, we will. Okay.","start_word":96,"end_word":124,"sentiment":"neutral","sentiment_score":0.05225846916437149},{"text":"Awesome. Thank you, Mike. Thanks, Amy. Bye. Thanks.","start_word":125,"end_word":132,"sentiment":"positive","sentiment_score":0.5255441069602966},{"text":"Bye.","start_word":133,"end_word":133,"sentiment":"neutral","sentiment_score":0.1988450586795807}],"average":{"sentiment":"neutral","sentiment_score":0.09106289514220588}}}}