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It's Tony, senior adviser. How are you doing today? Living the dream so far. Sun's finally come out for the day, but just going down.\n\nWhat about your end? Good to hear. Good to hear. Bring on Sprint. Absolutely.\n\nMate, I've got an annual review pack to shoot through to you. Do you still have a better time for that? Cool. Alrighty. So I'm gonna pop that through to you just so you do have it.\n\nNow for the security checks with Oakview, do you prefer to go through, like, three point ID check or security question? Cool. Just need date of birth and address, please. Sensational. And I'm registered with Aptive adviser o five.\n\nAnd, mate, I've got that sent through to your email address, and I'm just gonna go through a couple of things with you. 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Next question.\n\nChannel 0: Hi, Nick.\n\nChannel 1: Hello?\n\nChannel 0: It's Tony, senior\n\nChannel 1: Hi.\n\nChannel 0: adviser. How are you doing today?\n\nChannel 1: It's inside yourself?\n\nChannel 0: Living the dream so far. Sun's finally come out for the day, but just going down. What about your end?\n\nChannel 1: Oh, not too bad. Not too bad. Bring\n\nChannel 0: Good to hear.\n\nChannel 1: on\n\nChannel 0: Good\n\nChannel 1: the spring\n\nChannel 0: to hear.\n\nChannel 1: and dial it 5.\n\nChannel 0: Bring on Sprint. Absolutely. Mate, I've got an annual review pack to shoot through to you. Do you still have a better time for that?\n\nChannel 1: You're right. Yep. Yep.\n\nChannel 0: Cool. Alrighty. So I'm gonna pop that through to you just so you do have it. Now for the security checks with Oakview, do you prefer to go through, like, three point ID check or security question?\n\nChannel 1: Yep. Go\n\nChannel 0: Cool. Just need\n\nChannel 1: for\n\nChannel 0: date of birth and address, please.\n\nChannel 1: it. 04/1970.\n\nChannel 0: Sensational. And I'm registered with Aptive adviser o five. And,\n\nChannel 1: Yep.\n\nChannel 0: mate, I've got that sent through to your email address, and I'm just gonna go through a couple of things with you. Is there anything in particular you're hoping to get out of this review?","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.014168147929012775},{"text":"Next question.","start":1.52,"end":2.26,"sentiment":"neutral","sentiment_score":0.012288760393857956}],"sentiment":"neutral","sentiment_score":0.012915222905576229,"channel":1,"num_words":3,"start":1.1999999,"end":2.26},{"sentences":[{"text":"Hi, Nick.","start":3.36,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.04426137916743755}],"sentiment":"neutral","sentiment_score":0.04426137916743755,"channel":0,"num_words":2,"start":3.36,"end":3.9199998},{"sentences":[{"text":"Hello?","start":3.76,"end":4.26,"sentiment":"neutral","sentiment_score":0.0483006089925766}],"sentiment":"neutral","sentiment_score":0.0483006089925766,"channel":1,"num_words":1,"start":3.76,"end":4.26},{"sentences":[{"text":"It's Tony, 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Tony confirms that the customer's annual review pack is sent and asks for their date of birth and address. The customer provides their information and Tony confirms that the review is complete."},"intents":{"segments":[{"text":"Mate, I've got an annual review pack to shoot through to you. Do you still have a better time for that? You're right.","start_word":64,"end_word":86,"intents":[{"intent":"Review products","confidence_score":0.00012715373}]}]},"sentiments":{"segments":[{"text":"Hello. Next question. Hi, Nick. Hello? It's Tony, senior Hi. adviser. How are you doing today? It's inside yourself? Living the dream so far. Sun's finally come out for the day, but just going down. What about your end? Oh, not too bad. 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Now for the security checks with Oakview, do you prefer to go through, like, three point ID check or security question? Yep. Go Cool. Just need for date of birth and address, please. it. 04/1970. Sensational. And I'm registered with Aptive adviser o five. And, Yep. mate, I've got that sent through to your email address, and I'm just gonna go through a couple of things with you. Is there anything in particular you're hoping to get out of this review?","start_word":91,"end_word":185,"sentiment":"neutral","sentiment_score":0.09684736281633376}],"average":{"sentiment":"neutral","sentiment_score":0.12521349774659984}}}}