{"metadata":{"transaction_key":"deprecated","request_id":"019fe8d3-c151-7ba1-8348-ed4da56d6cb2","sha256":"80b2ceb23d8631ab782a4795498732dbc736600e71e3b4737bb2551ed27a7f99","created":"2026-08-09T23:20:20.603Z","duration":33.767937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":45,"output_tokens":45},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":45,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Brian. I'm unavailable at the moment. But if you leave your name and number, I'll get back to you as soon as I can. Cheers. Bye.","confidence":0.99609375,"words":[{"word":"hi","start":0.96,"end":1.1999999,"confidence":0.95703125,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.08228188753128052},{"word":"you've","start":1.1999999,"end":1.4399999,"confidence":0.9926758,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.060409676283597946},{"word":"reached","start":1.4399999,"end":1.68,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.08137048035860062},{"word":"brian","start":1.68,"end":2.0,"confidence":0.9663086,"punctuated_word":"Brian.","sentiment":"neutral","sentiment_score":0.06358107179403305},{"word":"i'm","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.17767950892448425},{"word":"unavailable","start":2.1599998,"end":2.6599998,"confidence":0.98291016,"punctuated_word":"unavailable","sentiment":"negative","sentiment_score":-0.3432600200176239},{"word":"at","start":2.72,"end":2.8799999,"confidence":0.9980469,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2694466710090637},{"word":"the","start":2.8799999,"end":2.96,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.23601098358631137},{"word":"moment","start":2.96,"end":3.28,"confidence":0.8132324,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.2224240005016327},{"word":"but","start":3.28,"end":3.4399998,"confidence":0.8745117,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.016945257782936096},{"word":"if","start":3.4399998,"end":3.52,"confidence":0.9892578,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.08590821921825409},{"word":"you","start":3.52,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05567259341478348},{"word":"leave","start":3.6799998,"end":3.9199998,"confidence":0.85058594,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.06644856929779053},{"word":"your","start":3.9199998,"end":4.08,"confidence":0.9902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.04755620285868645},{"word":"name","start":4.08,"end":4.24,"confidence":0.9941406,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.08166245371103287},{"word":"and","start":4.24,"end":4.3199997,"confidence":0.9921875,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.12115205824375153},{"word":"number","start":4.3199997,"end":4.64,"confidence":0.9946289,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.13076931238174438},{"word":"i'll","start":4.64,"end":4.7999997,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.20451901853084564},{"word":"get","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.13149070739746094},{"word":"back","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.17030709981918335},{"word":"to","start":5.12,"end":5.2,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.22266393899917605},{"word":"you","start":5.2,"end":5.3599997,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2073734998703003},{"word":"as","start":5.3599997,"end":5.52,"confidence":0.9819336,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.15846993029117584},{"word":"soon","start":5.52,"end":5.68,"confidence":0.9970703,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.16677041351795197},{"word":"as","start":5.68,"end":5.7599998,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.11930704861879347},{"word":"i","start":5.7599998,"end":5.8399997,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.22219866514205933},{"word":"can","start":5.8399997,"end":6.24,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.20606687664985657},{"word":"cheers","start":6.24,"end":6.64,"confidence":0.99902344,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.6662217378616333},{"word":"bye","start":6.64,"end":7.14,"confidence":0.99609375,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.3261793553829193}],"paragraphs":{"transcript":"\nHi. You've reached Brian. I'm unavailable at the moment. But if you leave your name and number, I'll get back to you as soon as I can. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.08228188753128052},{"text":"You've reached Brian.","start":1.1999999,"end":2.0,"sentiment":"neutral","sentiment_score":0.06845374281207721},{"text":"I'm unavailable at the moment.","start":2.0,"end":3.28,"sentiment":"neutral","sentiment_score":-0.24976423680782317},{"text":"But if you leave your name and number, I'll get back to you as soon as I can.","start":3.28,"end":6.24,"sentiment":"neutral","sentiment_score":0.13418232587476572},{"text":"Cheers.","start":6.24,"end":6.64,"sentiment":"positive","sentiment_score":0.6662217378616333}],"sentiment":"neutral","sentiment_score":0.07572591198342186,"num_words":28,"start":0.96,"end":6.64},{"sentences":[{"text":"Bye.","start":6.64,"end":7.14,"sentiment":"neutral","sentiment_score":0.3261793553829193}],"sentiment":"neutral","sentiment_score":0.3261793553829193,"num_words":1,"start":6.64,"end":7.14}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Brian. I'm unavailable at the moment. But if you leave your name and number, I'll get back to you as soon as I can. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.08228188753128052},{"text":"You've reached Brian.","start":1.1999999,"end":2.0,"sentiment":"neutral","sentiment_score":0.06845374281207721},{"text":"I'm unavailable at the moment.","start":2.0,"end":3.28,"sentiment":"neutral","sentiment_score":-0.24976423680782317},{"text":"But if you leave your name and number, I'll get back to you as soon as I can.","start":3.28,"end":6.24,"sentiment":"neutral","sentiment_score":0.13418232587476572},{"text":"Cheers.","start":6.24,"end":6.64,"sentiment":"positive","sentiment_score":0.6662217378616333}],"sentiment":"neutral","sentiment_score":0.07572591198342186,"channel":1,"num_words":28,"start":0.96,"end":6.64},{"sentences":[{"text":"Bye.","start":6.64,"end":7.14,"sentiment":"neutral","sentiment_score":0.3261793553829193}],"sentiment":"neutral","sentiment_score":0.3261793553829193,"channel":1,"num_words":1,"start":6.64,"end":7.14}]},"summary":{"result":"success","short":"Hi. You've reached Brian. I'm unavailable at the moment. But if you leave your name and number, I'll get back to you as soon as I can. Cheers. Bye."},"intents":{"segments":[{"text":"Cheers. Bye.","start_word":27,"end_word":28,"intents":[{"intent":"Verify contact information","confidence_score":0.001137074}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Brian. I'm unavailable at the moment. But if you leave your name and number, I'll get back to you as soon as I can.","start_word":0,"end_word":26,"sentiment":"neutral","sentiment_score":0.050635527819395065},{"text":"Cheers. Bye.","start_word":27,"end_word":28,"sentiment":"positive","sentiment_score":0.5505083799362183}],"average":{"sentiment":"neutral","sentiment_score":0.11728524102105034}}}}