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I'm not interested.\n\nThank you.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.02,"sentiment":"neutral","sentiment_score":0.0049370237975381315},{"text":"Thanks, Andrew.","start":16.575,"end":17.395,"sentiment":"neutral","sentiment_score":0.30442044138908386},{"text":"Please stay on the line.","start":17.615,"end":18.995,"sentiment":"neutral","sentiment_score":0.15273695588111877},{"text":"Hello.","start":24.095001,"end":24.494999,"sentiment":"neutral","sentiment_score":0.05286645144224167},{"text":"Emily speaking.","start":24.494999,"end":25.395,"sentiment":"neutral","sentiment_score":0.05119441635906696}],"sentiment":"neutral","sentiment_score":0.06179897411941336,"num_words":26,"start":0.16,"end":25.395},{"sentences":[{"text":"Sorry.","start":33.55,"end":33.79,"sentiment":"neutral","sentiment_score":-0.14725904166698456},{"text":"Where are you from?","start":33.79,"end":34.769997,"sentiment":"neutral","sentiment_score":-0.05078629404306412},{"text":"No.","start":56.60894,"end":56.92894,"sentiment":"negative","sentiment_score":-0.595246434211731},{"text":"Thanks.","start":56.92894,"end":57.24894,"sentiment":"negative","sentiment_score":-0.6486248970031738},{"text":"I'm not interested.","start":57.24894,"end":58.148937,"sentiment":"negative","sentiment_score":-0.8052295843760172}],"sentiment":"negative","sentiment_score":-0.40099643021821973,"num_words":10,"start":33.55,"end":58.148937},{"sentences":[{"text":"Thank you.","start":58.448936,"end":59.18894,"sentiment":"negative","sentiment_score":-0.5235027819871902}],"sentiment":"negative","sentiment_score":-0.5235027819871902,"num_words":2,"start":58.448936,"end":59.18894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Andrew?\n\nChannel 1: Thanks, Andrew. Please stay on the line. Hello. Emily speaking.\n\nChannel 0: Oh, hi. Yes, sir. Good day. Emily, it's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Sorry. Where are you from?\n\nChannel 0: Vigilance AI, Emily. I don't know if you still remember. We have spoken a few months ago, and at the time, you were busy. So I sent you an email with some information about our compliance compliant ready AI MDR platform. And, Emily, I just wanna follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: No. Thanks. I'm not interested. Thank you.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.02,"sentiment":"neutral","sentiment_score":0.0049370237975381315}],"sentiment":"neutral","sentiment_score":0.0049370237975381315,"channel":1,"num_words":16,"start":0.16,"end":4.02},{"sentences":[{"text":"Andrew?","start":10.4,"end":10.9,"sentiment":"neutral","sentiment_score":0.01911565288901329}],"sentiment":"neutral","sentiment_score":0.01911565288901329,"channel":0,"num_words":1,"start":10.4,"end":10.9},{"sentences":[{"text":"Thanks, Andrew.","start":16.575,"end":17.395,"sentiment":"neutral","sentiment_score":0.30442044138908386},{"text":"Please stay on the line.","start":17.615,"end":18.995,"sentiment":"neutral","sentiment_score":0.15273695588111877},{"text":"Hello.","start":24.095001,"end":24.494999,"sentiment":"neutral","sentiment_score":0.05286645144224167},{"text":"Emily speaking.","start":24.494999,"end":25.395,"sentiment":"neutral","sentiment_score":0.05119441635906696}],"sentiment":"neutral","sentiment_score":0.15277809463441372,"channel":1,"num_words":10,"start":16.575,"end":25.395},{"sentences":[{"text":"Oh, hi.","start":26.42,"end":27.14,"sentiment":"neutral","sentiment_score":0.12386006489396095},{"text":"Yes, sir.","start":27.14,"end":27.62,"sentiment":"neutral","sentiment_score":0.2165144458413124},{"text":"Good day.","start":27.62,"end":28.36,"sentiment":"neutral","sentiment_score":0.3214092403650284},{"text":"Emily, it's Andrew from Vigilance AI.","start":28.58,"end":31.060001,"sentiment":"neutral","sentiment_score":0.06352543520430724},{"text":"Have I caught you in a bad time?","start":31.060001,"end":32.760002,"sentiment":"neutral","sentiment_score":-0.13045969977974892}],"sentiment":"neutral","sentiment_score":0.033052125759422776,"channel":0,"num_words":20,"start":26.42,"end":32.760002},{"sentences":[{"text":"Sorry.","start":33.55,"end":33.79,"sentiment":"neutral","sentiment_score":-0.14725904166698456},{"text":"Where are you from?","start":33.79,"end":34.769997,"sentiment":"neutral","sentiment_score":-0.05078629404306412}],"sentiment":"neutral","sentiment_score":-0.0700808435678482,"channel":1,"num_words":5,"start":33.55,"end":34.769997},{"sentences":[{"text":"Vigilance AI, Emily.","start":35.78,"end":37.14,"sentiment":"neutral","sentiment_score":-0.035314626370867096},{"text":"I don't know if you still remember.","start":37.14,"end":38.760002,"sentiment":"neutral","sentiment_score":-0.1202072948217392},{"text":"We have spoken a few months ago, and at the time, you were busy.","start":39.14,"end":42.965,"sentiment":"neutral","sentiment_score":-0.10272394573049885},{"text":"So I sent you an email with some information about our compliance compliant ready AI MDR platform.","start":42.965,"end":49.625,"sentiment":"neutral","sentiment_score":0.004993799964294714},{"text":"And, Emily, I just wanna follow-up and see if now might be a better time to schedule a quick demo.","start":50.085,"end":54.825,"sentiment":"neutral","sentiment_score":0.015279383957386016}],"sentiment":"neutral","sentiment_score":-0.03270570335329556,"channel":0,"num_words":61,"start":35.78,"end":54.825},{"sentences":[{"text":"No.","start":56.60894,"end":56.92894,"sentiment":"negative","sentiment_score":-0.595246434211731},{"text":"Thanks.","start":56.92894,"end":57.24894,"sentiment":"negative","sentiment_score":-0.6486248970031738},{"text":"I'm not interested.","start":57.24894,"end":58.148937,"sentiment":"negative","sentiment_score":-0.8052295843760172},{"text":"Thank you.","start":58.448936,"end":59.18894,"sentiment":"negative","sentiment_score":-0.5235027819871902}],"sentiment":"negative","sentiment_score":-0.672366521188191,"channel":1,"num_words":7,"start":56.60894,"end":59.18894}]},"summary":{"result":"success","short":"An agent fromGenerationance AI, named Emily, calls a customer named Andrew to follow up on an email sent about their compliance compliant ready AI MDR platform. Emily declines a demo and states that she is not interested."},"intents":{"segments":[{"text":"And, Emily, I just wanna follow-up and see if now might be a better time to schedule a quick demo.","start_word":93,"end_word":112,"intents":[{"intent":"Schedule demo","confidence_score":0.68503594}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew? Thanks, Andrew. Please stay on the line. Hello. Emily speaking. Oh, hi. Yes, sir. Good day. Emily, it's Andrew from Vigilance AI. Have I caught you in a bad time? Sorry. Where are you from? Vigilance AI, Emily. I don't know if you still remember. We have spoken a few months ago, and at the time, you were busy. So I sent you an email with some information about our compliance compliant ready AI MDR platform. And, Emily, I just wanna follow-up and see if now might be a better time to schedule a quick demo.","start_word":0,"end_word":112,"sentiment":"neutral","sentiment_score":0.0071413456462323666},{"text":"No. Thanks. I'm not interested. Thank you.","start_word":113,"end_word":119,"sentiment":"negative","sentiment_score":-0.706304132938385}],"average":{"sentiment":"neutral","sentiment_score":-0.04525860824153922}}}}