{"metadata":{"transaction_key":"deprecated","request_id":"019fcb69-83de-7992-b2cc-2ab3506646ad","sha256":"03cc2ca7288e52f930e96d0e2a96473ae079b513ed5f33d3b0a4187f0a5cf0a8","created":"2026-08-04T06:15:18.797Z","duration":7.4159374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached Neil Palmer. Please leave a message.","confidence":0.99963516,"words":[{"word":"hello","start":1.04,"end":1.52,"confidence":0.9942937,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.05636175349354744},{"word":"you've","start":1.52,"end":1.8399999,"confidence":0.99963516,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.234098881483078},{"word":"reached","start":1.8399999,"end":2.1599998,"confidence":0.9999162,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.1997440904378891},{"word":"neil","start":2.1599998,"end":2.56,"confidence":0.96686995,"punctuated_word":"Neil","sentiment":"neutral","sentiment_score":-0.06725482642650604},{"word":"palmer","start":2.56,"end":3.04,"confidence":0.99502337,"punctuated_word":"Palmer.","sentiment":"neutral","sentiment_score":-0.2385832667350769},{"word":"please","start":3.04,"end":3.28,"confidence":0.9997352,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5445965528488159},{"word":"leave","start":3.28,"end":3.52,"confidence":0.99977666,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4589619040489197},{"word":"a","start":3.52,"end":3.6799998,"confidence":0.99959,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.473737895488739},{"word":"message","start":3.6799998,"end":4.18,"confidence":0.9998847,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.28009867668151855}],"paragraphs":{"transcript":"\nHello. You've reached Neil Palmer. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.04,"end":1.52,"sentiment":"neutral","sentiment_score":-0.05636175349354744},{"text":"You've reached Neil Palmer.","start":1.52,"end":3.04,"sentiment":"neutral","sentiment_score":-0.1849202662706375},{"text":"Please leave a message.","start":3.04,"end":4.18,"sentiment":"negative","sentiment_score":-0.4393487572669983}],"sentiment":"neutral","sentiment_score":-0.28371531640489894,"num_words":9,"start":1.04,"end":4.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached Neil Palmer. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.04,"end":1.52,"sentiment":"neutral","sentiment_score":-0.05636175349354744},{"text":"You've reached Neil Palmer.","start":1.52,"end":3.04,"sentiment":"neutral","sentiment_score":-0.1849202662706375},{"text":"Please leave a message.","start":3.04,"end":4.18,"sentiment":"negative","sentiment_score":-0.4393487572669983}],"sentiment":"neutral","sentiment_score":-0.28371531640489894,"channel":1,"num_words":9,"start":1.04,"end":4.18}]},"summary":{"result":"success","short":"Hello. You've reached Neil Palmer. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":5,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.7101131}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached Neil Palmer.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.17324285209178925},{"text":"Please leave a message.","start_word":5,"end_word":8,"sentiment":"negative","sentiment_score":-0.4631440043449402}],"average":{"sentiment":"neutral","sentiment_score":-0.28920332590738934}}}}