{"metadata":{"transaction_key":"deprecated","request_id":"01a0c659-77c5-73c0-8791-38cb51eb7c34","sha256":"41457c939d46b3ea37b8113cbe896fcd6b16704be8c990188fe3a834ba6230bb","created":"2026-09-21T23:42:28.360Z","duration":21.815937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":70,"output_tokens":70},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":70,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? How are you? Yeah. I'd like to continue for this site. You booked the job for for today? Yeah. I'm outside. Yeah. Yeah. No. That's all.","confidence":0.8469238,"words":[{"word":"hello","start":1.5999999,"end":2.1,"confidence":0.94799805,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.05072911083698273},{"word":"how","start":2.56,"end":2.72,"confidence":0.97998047,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.2424598783254623},{"word":"are","start":2.72,"end":2.96,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.230165496468544},{"word":"you","start":2.96,"end":3.46,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.2973288595676422},{"word":"yeah","start":5.3599997,"end":5.68,"confidence":0.99609375,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.23905989527702332},{"word":"i'd","start":5.68,"end":5.92,"confidence":0.7956543,"punctuated_word":"I'd","sentiment":"neutral","sentiment_score":0.19146983325481415},{"word":"like","start":5.92,"end":6.0,"confidence":0.9892578,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.15612828731536865},{"word":"to","start":6.0,"end":6.08,"confidence":0.8154297,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.13404738903045654},{"word":"continue","start":6.08,"end":6.48,"confidence":0.6298828,"punctuated_word":"continue","sentiment":"neutral","sentiment_score":0.2641601860523224},{"word":"for","start":6.48,"end":6.72,"confidence":0.35107422,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.21179257333278656},{"word":"this","start":6.72,"end":6.8799996,"confidence":0.29003906,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.27656832337379456},{"word":"site","start":6.8799996,"end":7.2799997,"confidence":0.56811523,"punctuated_word":"site.","sentiment":"neutral","sentiment_score":0.24023647606372833},{"word":"you","start":7.2799997,"end":7.6,"confidence":0.66748047,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.031992699950933456},{"word":"booked","start":7.6,"end":7.8399997,"confidence":0.8491211,"punctuated_word":"booked","sentiment":"neutral","sentiment_score":0.08338771015405655},{"word":"the","start":7.8399997,"end":8.0,"confidence":0.8310547,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08915946632623672},{"word":"job","start":8.0,"end":8.32,"confidence":0.9902344,"punctuated_word":"job","sentiment":"neutral","sentiment_score":0.10068162530660628},{"word":"for","start":8.32,"end":8.639999,"confidence":0.9892578,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04674932733178139},{"word":"for","start":8.639999,"end":8.8,"confidence":0.44921875,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.056334979832172394},{"word":"today","start":8.8,"end":9.3,"confidence":0.65649414,"punctuated_word":"today?","sentiment":"neutral","sentiment_score":0.06323950737714767},{"word":"yeah","start":11.28,"end":11.78,"confidence":0.9675293,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07475198805332184},{"word":"i'm","start":11.92,"end":12.08,"confidence":0.8469238,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.062148675322532654},{"word":"outside","start":12.08,"end":12.58,"confidence":0.9663086,"punctuated_word":"outside.","sentiment":"neutral","sentiment_score":0.1207270324230194},{"word":"yeah","start":14.570937,"end":15.050937,"confidence":0.9226074,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06017190217971802},{"word":"yeah","start":15.050937,"end":15.550937,"confidence":0.888916,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03337641805410385},{"word":"no","start":16.810938,"end":17.310938,"confidence":0.78027344,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.0629248321056366},{"word":"that's","start":20.970936,"end":21.220936,"confidence":0.64990234,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.060020387172698975},{"word":"all","start":21.220936,"end":21.720936,"confidence":0.42175293,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.036262378096580505}],"paragraphs":{"transcript":"\nHello? How are you? Yeah. I'd like to continue for this site. You booked the job for for today?\n\nYeah. I'm outside. Yeah. Yeah. No.\n\nThat's all.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.5999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.05072911083698273},{"text":"How are you?","start":2.56,"end":3.46,"sentiment":"neutral","sentiment_score":0.25665141145388287},{"text":"Yeah.","start":5.3599997,"end":5.68,"sentiment":"neutral","sentiment_score":0.23905989527702332},{"text":"I'd like to continue for this site.","start":5.68,"end":7.2799997,"sentiment":"neutral","sentiment_score":0.21062900977475302},{"text":"You booked the job for for today?","start":7.2799997,"end":9.3,"sentiment":"neutral","sentiment_score":0.06736361661127635}],"sentiment":"neutral","sentiment_score":0.15819429606199265,"num_words":19,"start":1.5999999,"end":9.3},{"sentences":[{"text":"Yeah.","start":11.28,"end":11.78,"sentiment":"neutral","sentiment_score":0.07475198805332184},{"text":"I'm outside.","start":11.92,"end":12.58,"sentiment":"neutral","sentiment_score":0.09143785387277603},{"text":"Yeah.","start":14.570937,"end":15.050937,"sentiment":"neutral","sentiment_score":0.06017190217971802},{"text":"Yeah.","start":15.050937,"end":15.550937,"sentiment":"neutral","sentiment_score":0.03337641805410385},{"text":"No.","start":16.810938,"end":17.310938,"sentiment":"neutral","sentiment_score":-0.0629248321056366}],"sentiment":"neutral","sentiment_score":0.04804186398784319,"num_words":6,"start":11.28,"end":17.310938},{"sentences":[{"text":"That's all.","start":20.970936,"end":21.720936,"sentiment":"neutral","sentiment_score":0.04814138263463974}],"sentiment":"neutral","sentiment_score":0.04814138263463974,"num_words":2,"start":20.970936,"end":21.720936}]}}]},{"alternatives":[{"transcript":"Hello? Good. Thank you. Yes. You are, sir. Give me five minutes. Alright. Bye.","confidence":0.97021484,"words":[{"word":"hello","start":1.28,"end":1.78,"confidence":0.97021484,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.029099414125084877},{"word":"good","start":3.9199998,"end":4.24,"confidence":0.83618164,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.8109239339828491},{"word":"thank","start":4.24,"end":4.56,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.8115556836128235},{"word":"you","start":4.56,"end":5.06,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.7275007963180542},{"word":"yes","start":10.16,"end":10.66,"confidence":0.67285156,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.07866504788398743},{"word":"you","start":13.560938,"end":13.720938,"confidence":0.94140625,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.1078428328037262},{"word":"are","start":13.720938,"end":13.880938,"confidence":0.7192383,"punctuated_word":"are,","sentiment":"neutral","sentiment_score":0.17613932490348816},{"word":"sir","start":13.880938,"end":14.380938,"confidence":0.98339844,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.16678588092327118},{"word":"give","start":14.680937,"end":14.920938,"confidence":0.82470703,"punctuated_word":"Give","sentiment":"neutral","sentiment_score":0.028770240023732185},{"word":"me","start":14.920938,"end":15.320937,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.038564715534448624},{"word":"five","start":15.320937,"end":15.640938,"confidence":0.7192383,"punctuated_word":"five","sentiment":"neutral","sentiment_score":0.02074946090579033},{"word":"minutes","start":15.640938,"end":16.140938,"confidence":0.99902344,"punctuated_word":"minutes.","sentiment":"neutral","sentiment_score":0.028605036437511444},{"word":"alright","start":18.120937,"end":18.520937,"confidence":0.7883301,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.018577760085463524},{"word":"bye","start":18.520937,"end":19.020937,"confidence":0.9790039,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.01941913366317749}],"paragraphs":{"transcript":"\nHello? Good. Thank you. Yes. You are, sir.\n\nGive me five minutes. Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.029099414125084877},{"text":"Good.","start":3.9199998,"end":4.24,"sentiment":"positive","sentiment_score":0.8109239339828491},{"text":"Thank you.","start":4.24,"end":5.06,"sentiment":"positive","sentiment_score":0.7695282399654388},{"text":"Yes.","start":10.16,"end":10.66,"sentiment":"neutral","sentiment_score":0.07866504788398743},{"text":"You are, sir.","start":13.560938,"end":14.380938,"sentiment":"neutral","sentiment_score":0.15025601287682852}],"sentiment":"positive","sentiment_score":0.3635641143191606,"num_words":8,"start":1.28,"end":14.380938},{"sentences":[{"text":"Give me five minutes.","start":14.680937,"end":16.140938,"sentiment":"neutral","sentiment_score":0.029172363225370646},{"text":"Alright.","start":18.120937,"end":18.520937,"sentiment":"neutral","sentiment_score":0.018577760085463524},{"text":"Bye.","start":18.520937,"end":19.020937,"sentiment":"neutral","sentiment_score":0.01941913366317749}],"sentiment":"neutral","sentiment_score":0.0257810577750206,"num_words":6,"start":14.680937,"end":19.020937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello? How are you?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Yeah. I'd like to continue for this site. You booked the job for for today?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. I'm outside.\n\nChannel 1: You are, sir.\n\nChannel 0: Yeah.\n\nChannel 1: Give me\n\nChannel 0: Yeah.\n\nChannel 1: five minutes.\n\nChannel 0: No.\n\nChannel 1: Alright. Bye.\n\nChannel 0: That's all.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.029099414125084877}],"sentiment":"neutral","sentiment_score":0.029099414125084877,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Hello?","start":1.5999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.05072911083698273},{"text":"How are you?","start":2.56,"end":3.46,"sentiment":"neutral","sentiment_score":0.25665141145388287}],"sentiment":"neutral","sentiment_score":0.20517083629965782,"channel":0,"num_words":4,"start":1.5999999,"end":3.46},{"sentences":[{"text":"Good.","start":3.9199998,"end":4.24,"sentiment":"positive","sentiment_score":0.8109239339828491},{"text":"Thank you.","start":4.24,"end":5.06,"sentiment":"positive","sentiment_score":0.7695282399654388}],"sentiment":"positive","sentiment_score":0.7833268046379089,"channel":1,"num_words":3,"start":3.9199998,"end":5.06},{"sentences":[{"text":"Yeah.","start":5.3599997,"end":5.68,"sentiment":"neutral","sentiment_score":0.23905989527702332},{"text":"I'd like to continue for this site.","start":5.68,"end":7.2799997,"sentiment":"neutral","sentiment_score":0.21062900977475302},{"text":"You booked the job for for today?","start":7.2799997,"end":9.3,"sentiment":"neutral","sentiment_score":0.06736361661127635}],"sentiment":"neutral","sentiment_score":0.14566721866528193,"channel":0,"num_words":15,"start":5.3599997,"end":9.3},{"sentences":[{"text":"Yes.","start":10.16,"end":10.66,"sentiment":"neutral","sentiment_score":0.07866504788398743}],"sentiment":"neutral","sentiment_score":0.07866504788398743,"channel":1,"num_words":1,"start":10.16,"end":10.66},{"sentences":[{"text":"Yeah.","start":11.28,"end":11.78,"sentiment":"neutral","sentiment_score":0.07475198805332184},{"text":"I'm outside.","start":11.92,"end":12.58,"sentiment":"neutral","sentiment_score":0.09143785387277603}],"sentiment":"neutral","sentiment_score":0.08587589859962463,"channel":0,"num_words":3,"start":11.28,"end":12.58},{"sentences":[{"text":"You are, sir.","start":13.560938,"end":14.380938,"sentiment":"neutral","sentiment_score":0.15025601287682852}],"sentiment":"neutral","sentiment_score":0.15025601287682852,"channel":1,"num_words":3,"start":13.560938,"end":14.380938},{"sentences":[{"text":"Yeah.","start":14.570937,"end":15.050937,"sentiment":"neutral","sentiment_score":0.06017190217971802}],"sentiment":"neutral","sentiment_score":0.06017190217971802,"channel":0,"num_words":1,"start":14.570937,"end":15.050937},{"sentences":[{"text":"Give me","start":14.680937,"end":15.320937,"sentiment":"neutral","sentiment_score":0.033667477779090405}],"sentiment":"neutral","sentiment_score":0.033667477779090405,"channel":1,"num_words":2,"start":14.680937,"end":15.320937},{"sentences":[{"text":"Yeah.","start":15.050937,"end":15.550937,"sentiment":"neutral","sentiment_score":0.03337641805410385}],"sentiment":"neutral","sentiment_score":0.03337641805410385,"channel":0,"num_words":1,"start":15.050937,"end":15.550937},{"sentences":[{"text":"five minutes.","start":15.320937,"end":16.140938,"sentiment":"neutral","sentiment_score":0.024677248671650887}],"sentiment":"neutral","sentiment_score":0.024677248671650887,"channel":1,"num_words":2,"start":15.320937,"end":16.140938},{"sentences":[{"text":"No.","start":16.810938,"end":17.310938,"sentiment":"neutral","sentiment_score":-0.0629248321056366}],"sentiment":"neutral","sentiment_score":-0.0629248321056366,"channel":0,"num_words":1,"start":16.810938,"end":17.310938},{"sentences":[{"text":"Alright.","start":18.120937,"end":18.520937,"sentiment":"neutral","sentiment_score":0.018577760085463524},{"text":"Bye.","start":18.520937,"end":19.020937,"sentiment":"neutral","sentiment_score":0.01941913366317749}],"sentiment":"neutral","sentiment_score":0.018998446874320507,"channel":1,"num_words":2,"start":18.120937,"end":19.020937},{"sentences":[{"text":"That's all.","start":20.970936,"end":21.720936,"sentiment":"neutral","sentiment_score":0.04814138263463974}],"sentiment":"neutral","sentiment_score":0.04814138263463974,"channel":0,"num_words":2,"start":20.970936,"end":21.720936}]},"summary":{"result":"success","short":"Hello? Hello? How are you? Good. Thank you. Yeah. I'd like to continue for this site. You booked the job for for today? Yes. Yeah. I'm outside. You are, sir. Yeah. Give me Yeah. five minutes. No. Alright. Bye. That's all."},"intents":{"segments":[{"text":"I'd like to continue for this site. You booked the job for for today? Yes. Yeah. I'm outside. You are, sir. Yeah. Give me Yeah. five minutes. No. Alright. Bye. That's all.","start_word":9,"end_word":40,"intents":[{"intent":"Continue for today","confidence_score":0.071326874}]},{"text":"five minutes. No. Alright. Bye. That's all.","start_word":34,"end_word":40,"intents":[{"intent":"Provide time for completion","confidence_score":0.0025786452}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? How are you?","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.1533675193786621},{"text":"Good. Thank you.","start_word":5,"end_word":7,"sentiment":"positive","sentiment_score":0.7776810526847839},{"text":"Yeah. I'd like to continue for this site. You booked the job for for today? Yes. Yeah. I'm outside. You are, sir. Yeah. Give me Yeah. five minutes. No. Alright. Bye. That's all.","start_word":8,"end_word":40,"sentiment":"neutral","sentiment_score":0.09505507349967957}],"average":{"sentiment":"neutral","sentiment_score":0.15047834941319058}}}}