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It's Andrew from Vigilance AI. Have I caught you in a bad time? Oh, yes. Hammad, well, we have actually spoken a few months ago.\n\nI don't know if you still remember that, mate. But at the time, you were busy, so I sent you an email with some information about our compliance with the AI and the R platform. And, Hammad, I just wanted to follow-up and see if now might be a better time to schedule a quick demo. Oh, I I I totally understand. As you have mentioned before, or as we talk about, we're not actually trying to replace your current security.\n\nNo. We just wanted to perform a demo to you so that you can see how we compare. Again, even though if you'll stay with them, let's just say you'll negotiate better at renewal. March, April. Oh, yeah.\n\nGotcha. Well, I totally understand. And, yeah, I just wanted to check on you, mate. Thank you. Thank you for this detail.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Hammad.","start":1.76,"end":2.8,"sentiment":"neutral","sentiment_score":0.03315734056135019},{"text":"It's Andrew from Vigilance AI.","start":2.8,"end":4.74,"sentiment":"neutral","sentiment_score":0.05868986248970032},{"text":"Have I caught you in a bad time?","start":5.2,"end":6.8199997,"sentiment":"neutral","sentiment_score":-0.27583618462085724},{"text":"Oh, yes.","start":10.08,"end":10.74,"sentiment":"neutral","sentiment_score":-0.010492711327970028},{"text":"Hammad, well, we have actually spoken a few months ago.","start":10.8,"end":14.235,"sentiment":"neutral","sentiment_score":0.022775576636195182}],"sentiment":"neutral","sentiment_score":-0.057392778540296216,"num_words":28,"start":1.76,"end":14.235},{"sentences":[{"text":"I don't know if you still remember that, mate.","start":14.235,"end":16.415,"sentiment":"neutral","sentiment_score":-0.0401413943618536},{"text":"But at the time, you were busy, so I sent you an email with some information about our compliance with the AI and the R platform.","start":16.475,"end":23.215,"sentiment":"neutral","sentiment_score":0.046488731884612486},{"text":"And, Hammad, I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start":23.994999,"end":29.099998,"sentiment":"neutral","sentiment_score":0.0924984294743765},{"text":"Oh, I I I totally understand.","start":35.16,"end":37.239998,"sentiment":"neutral","sentiment_score":-0.06000026191274325},{"text":"As you have mentioned before, or as we talk about, we're not actually trying to replace your current security.","start":37.239998,"end":43.579998,"sentiment":"neutral","sentiment_score":-0.13336187326594404}],"sentiment":"neutral","sentiment_score":-0.0012836501830153996,"num_words":81,"start":14.235,"end":43.579998},{"sentences":[{"text":"No.","start":44.145,"end":44.385,"sentiment":"neutral","sentiment_score":-0.1091589778661728},{"text":"We just wanted to perform a demo to you so that you can see how we compare.","start":44.385,"end":48.885,"sentiment":"neutral","sentiment_score":0.08967940728454028},{"text":"Again, even though if you'll stay with them, let's just say you'll negotiate better at renewal.","start":49.664997,"end":54.644997,"sentiment":"neutral","sentiment_score":-0.0853064563125372},{"text":"March, April.","start":67.56,"end":68.54,"sentiment":"neutral","sentiment_score":-0.0056631118059158325},{"text":"Oh, yeah.","start":68.714935,"end":69.11494,"sentiment":"neutral","sentiment_score":0.04128088429570198}],"sentiment":"neutral","sentiment_score":0.0032032418407891925,"num_words":38,"start":44.145,"end":69.11494},{"sentences":[{"text":"Gotcha.","start":69.11494,"end":69.61494,"sentiment":"neutral","sentiment_score":0.0793062075972557},{"text":"Well, I totally understand.","start":69.75494,"end":70.97494,"sentiment":"neutral","sentiment_score":0.25415657460689545},{"text":"And, yeah, I just wanted to check on you, mate.","start":71.11494,"end":73.37494,"sentiment":"neutral","sentiment_score":0.18463295996189116},{"text":"Thank you.","start":73.51494,"end":74.23493,"sentiment":"positive","sentiment_score":0.36925017833709717},{"text":"Thank you for this detail.","start":74.23493,"end":75.45493,"sentiment":"neutral","sentiment_score":0.21585437953472136}],"sentiment":"neutral","sentiment_score":0.2163651981814341,"num_words":22,"start":69.11494,"end":75.45493},{"sentences":[{"text":"Bye bye.","start":76.79494,"end":77.45493,"sentiment":"neutral","sentiment_score":0.1480296179652214}],"sentiment":"neutral","sentiment_score":0.1480296179652214,"num_words":2,"start":76.79494,"end":77.45493}]}}]},{"alternatives":[{"transcript":"Hello? No. Go ahead. Mhmm. Not really. We are not exploring anything new for our IT at the moment. Mhmm. Mhmm. Yeah. See, the renewal is not until next next year. So I think we can do this exercise closer to, I don't know, March, April next year so we have a better understanding what we're looking at. Yep. Alright. No worries. Thanks. 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No. Go ahead. Mhmm. Not really.\n\nWe are not exploring anything new for our IT at the moment. Mhmm. Mhmm. Yeah. See, the renewal is not until next next year.\n\nSo I think we can do this exercise closer to, I don't know, March, April next year so we have a better understanding what we're looking at. Yep. Alright. No worries. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.012843260541558266},{"text":"No.","start":7.9199996,"end":8.32,"sentiment":"neutral","sentiment_score":-0.3143799901008606},{"text":"Go ahead.","start":8.32,"end":9.059999,"sentiment":"neutral","sentiment_score":-0.1785891428589821},{"text":"Mhmm.","start":15.055,"end":15.555,"sentiment":"neutral","sentiment_score":-0.018474899232387543},{"text":"Not really.","start":30.095001,"end":30.69,"sentiment":"neutral","sentiment_score":-0.3104298263788223}],"sentiment":"neutral","sentiment_score":-0.18543565246675695,"num_words":7,"start":0.32,"end":30.69},{"sentences":[{"text":"We are not exploring anything new for our IT at the moment.","start":30.69,"end":33.83,"sentiment":"negative","sentiment_score":-0.4714599798123042},{"text":"Mhmm.","start":39.09,"end":39.59,"sentiment":"neutral","sentiment_score":-0.05433221161365509},{"text":"Mhmm.","start":44.53,"end":45.03,"sentiment":"neutral","sentiment_score":-0.0019039548933506012},{"text":"Yeah.","start":55.615,"end":55.935,"sentiment":"neutral","sentiment_score":-0.010489562526345251},{"text":"See, the renewal is not until next next year.","start":55.935,"end":58.56,"sentiment":"neutral","sentiment_score":-0.0847773930678765}],"sentiment":"neutral","sentiment_score":-0.27030175101632875,"num_words":24,"start":30.69,"end":58.56},{"sentences":[{"text":"So I think we can do this exercise closer to, I don't know, March, April next year so we have a better understanding what we're looking at.","start":58.56,"end":66.74,"sentiment":"neutral","sentiment_score":-0.045955998340138686},{"text":"Yep.","start":69.11494,"end":69.61494,"sentiment":"neutral","sentiment_score":0.1189362034201622},{"text":"Alright.","start":74.15494,"end":74.47494,"sentiment":"neutral","sentiment_score":0.20394381880760193},{"text":"No worries.","start":74.47494,"end":75.214935,"sentiment":"neutral","sentiment_score":0.1997646987438202},{"text":"Thanks.","start":75.27493,"end":75.77493,"sentiment":"neutral","sentiment_score":0.3251758813858032}],"sentiment":"neutral","sentiment_score":-0.006038332940079272,"num_words":32,"start":58.56,"end":75.77493},{"sentences":[{"text":"Bye.","start":75.994934,"end":76.494934,"sentiment":"neutral","sentiment_score":0.21713857352733612}],"sentiment":"neutral","sentiment_score":0.21713857352733612,"num_words":1,"start":75.994934,"end":76.494934}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi, Hammad. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: No. Go ahead.\n\nChannel 0: Oh, yes. Hammad, well, we have actually spoken a few months ago. I don't know if you still\n\nChannel 1: Mhmm.\n\nChannel 0: remember that, mate. But at the time, you were busy, so I sent you an email with some information about our compliance with the AI and the R platform. And, Hammad, I just wanted to follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: Not really. We are not exploring anything new for our IT at the moment.\n\nChannel 0: Oh, I I I totally understand. As you have mentioned before,\n\nChannel 1: Mhmm.\n\nChannel 0: or as we talk about, we're not actually trying to replace your current security. No. We\n\nChannel 1: Mhmm.\n\nChannel 0: just wanted to perform a demo to you so that you can see how we compare. Again, even though if you'll stay with them, let's just say you'll negotiate better at renewal.\n\nChannel 1: Yeah. See, the renewal is not until next next year. So I think we can do this exercise closer to, I don't know, March, April next year so we have a better understanding what we're looking at.\n\nChannel 0: March, April. Oh, yeah.\n\nChannel 1: Yep.\n\nChannel 0: Gotcha. Well, I totally understand. And, yeah, I just wanted to check on you, mate. Thank you.\n\nChannel 1: Alright.\n\nChannel 0: Thank\n\nChannel 1: No\n\nChannel 0: you for\n\nChannel 1: worries.\n\nChannel 0: this detail.\n\nChannel 1: Thanks. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.012843260541558266}],"sentiment":"neutral","sentiment_score":0.012843260541558266,"channel":1,"num_words":1,"start":0.32,"end":0.82},{"sentences":[{"text":"Oh, hi, Hammad.","start":1.76,"end":2.8,"sentiment":"neutral","sentiment_score":0.03315734056135019},{"text":"It's Andrew from Vigilance AI.","start":2.8,"end":4.74,"sentiment":"neutral","sentiment_score":0.05868986248970032},{"text":"Have I caught you in a bad time?","start":5.2,"end":6.8199997,"sentiment":"neutral","sentiment_score":-0.27583618462085724}],"sentiment":"neutral","sentiment_score":-0.11336050892714411,"channel":0,"num_words":16,"start":1.76,"end":6.8199997},{"sentences":[{"text":"No.","start":7.9199996,"end":8.32,"sentiment":"neutral","sentiment_score":-0.3143799901008606},{"text":"Go 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renewal.","start":49.664997,"end":54.644997,"sentiment":"neutral","sentiment_score":-0.0853064563125372}],"sentiment":"neutral","sentiment_score":0.00590235460549593,"channel":0,"num_words":32,"start":44.625,"end":54.644997},{"sentences":[{"text":"Yeah.","start":55.615,"end":55.935,"sentiment":"neutral","sentiment_score":-0.010489562526345251},{"text":"See, the renewal is not until next next year.","start":55.935,"end":58.56,"sentiment":"neutral","sentiment_score":-0.0847773930678765},{"text":"So I think we can do this exercise closer to, I don't know, March, April next year so we have a better understanding what we're looking at.","start":58.56,"end":66.74,"sentiment":"neutral","sentiment_score":-0.045955998340138686}],"sentiment":"neutral","sentiment_score":-0.05444048798164806,"channel":1,"num_words":37,"start":55.615,"end":66.74},{"sentences":[{"text":"March, April.","start":67.56,"end":68.54,"sentiment":"neutral","sentiment_score":-0.0056631118059158325},{"text":"Oh, yeah.","start":68.714935,"end":69.11494,"sentiment":"neutral","sentiment_score":0.04128088429570198}],"sentiment":"neutral","sentiment_score":0.017808886244893074,"channel":0,"num_words":4,"start":67.56,"end":69.11494},{"sentences":[{"text":"Yep.","start":69.11494,"end":69.61494,"sentiment":"neutral","sentiment_score":0.1189362034201622}],"sentiment":"neutral","sentiment_score":0.1189362034201622,"channel":1,"num_words":1,"start":69.11494,"end":69.61494},{"sentences":[{"text":"Gotcha.","start":69.11494,"end":69.61494,"sentiment":"neutral","sentiment_score":0.0793062075972557},{"text":"Well, I totally understand.","start":69.75494,"end":70.97494,"sentiment":"neutral","sentiment_score":0.25415657460689545},{"text":"And, yeah, I just wanted to check on you, mate.","start":71.11494,"end":73.37494,"sentiment":"neutral","sentiment_score":0.18463295996189116},{"text":"Thank you.","start":73.51494,"end":74.23493,"sentiment":"positive","sentiment_score":0.36925017833709717}],"sentiment":"neutral","sentiment_score":0.21651543895987904,"channel":0,"num_words":17,"start":69.11494,"end":74.23493},{"sentences":[{"text":"Alright.","start":74.15494,"end":74.47494,"sentiment":"neutral","sentiment_score":0.20394381880760193}],"sentiment":"neutral","sentiment_score":0.20394381880760193,"channel":1,"num_words":1,"start":74.15494,"end":74.47494},{"sentences":[{"text":"Thank","start":74.23493,"end":74.47494,"sentiment":"neutral","sentiment_score":0.2895740270614624}],"sentiment":"neutral","sentiment_score":0.2895740270614624,"channel":0,"num_words":1,"start":74.23493,"end":74.47494},{"sentences":[{"text":"No","start":74.47494,"end":74.714935,"sentiment":"neutral","sentiment_score":0.22087885439395905}],"sentiment":"neutral","sentiment_score":0.22087885439395905,"channel":1,"num_words":1,"start":74.47494,"end":74.714935},{"sentences":[{"text":"you for","start":74.47494,"end":74.79494,"sentiment":"neutral","sentiment_score":0.21281400322914124}],"sentiment":"neutral","sentiment_score":0.21281400322914124,"channel":0,"num_words":2,"start":74.47494,"end":74.79494},{"sentences":[{"text":"worries.","start":74.714935,"end":75.214935,"sentiment":"neutral","sentiment_score":0.17865054309368134}],"sentiment":"neutral","sentiment_score":0.17865054309368134,"channel":1,"num_words":1,"start":74.714935,"end":75.214935},{"sentences":[{"text":"this detail.","start":74.79494,"end":75.45493,"sentiment":"neutral","sentiment_score":0.182034932076931}],"sentiment":"neutral","sentiment_score":0.182034932076931,"channel":0,"num_words":2,"start":74.79494,"end":75.45493},{"sentences":[{"text":"Thanks.","start":75.27493,"end":75.77493,"sentiment":"neutral","sentiment_score":0.3251758813858032},{"text":"Bye.","start":75.994934,"end":76.494934,"sentiment":"neutral","sentiment_score":0.21713857352733612}],"sentiment":"neutral","sentiment_score":0.27115722745656967,"channel":1,"num_words":2,"start":75.27493,"end":76.494934},{"sentences":[{"text":"Bye bye.","start":76.79494,"end":77.45493,"sentiment":"neutral","sentiment_score":0.1480296179652214}],"sentiment":"neutral","sentiment_score":0.1480296179652214,"channel":0,"num_words":2,"start":76.79494,"end":77.45493}]},"summary":{"result":"success","short":"An agent fromGenerationance AI called Ham NAS to follow up on a previous email about compliance with their AI and R platform. The agent suggests doing a demo closer to March or April of next year to understand how they compare and negotiate better at renewal. Ham NAS thanks the agent for the call and the call ends."},"intents":{"segments":[{"text":"Hammad, well, we have actually spoken a few months ago. I don't know if you still Mhmm. remember that, mate. But at the time, you were busy, so I sent you an email with some information about our compliance with the AI and the R platform. And, Hammad, I just wanted to follow-up and see if now might be a better time to schedule a quick demo. Not really.","start_word":22,"end_word":90,"intents":[{"intent":"Schedule demo","confidence_score":0.27030757}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Hammad. It's Andrew from Vigilance AI. Have I caught you in a bad time? No. Go ahead. Oh, yes. Hammad, well, we have actually spoken a few months ago. I don't know if you still Mhmm. remember that, mate. But at the time, you were busy, so I sent you an email with some information about our compliance with the AI and the R platform. And, Hammad, I just wanted to follow-up and see if now might be a better time to schedule a quick demo. Not really.","start_word":0,"end_word":90,"sentiment":"neutral","sentiment_score":-0.003163376823067665},{"text":"We are not exploring anything new for our IT at the moment.","start_word":91,"end_word":102,"sentiment":"negative","sentiment_score":-0.4694785475730896},{"text":"Oh, I I I totally understand. As you have mentioned before, Mhmm. or as we talk about, we're not actually trying to replace your current security. No. We Mhmm. just wanted to perform a demo to you so that you can see how we compare. Again, even though if you'll stay with them, let's just say you'll negotiate better at renewal. Yeah. See, the renewal is not until next next year. So I think we can do this exercise closer to, I don't know, March, April next year so we have a better understanding what we're looking at. March, April. Oh, yeah. Gotcha. Yep. Well, I totally understand. And, yeah, I just wanted to check on you, mate.","start_word":103,"end_word":220,"sentiment":"neutral","sentiment_score":-0.013311360962688925},{"text":"Thank you.","start_word":221,"end_word":222,"sentiment":"positive","sentiment_score":0.354561448097229},{"text":"Alright. Thank you No for worries. this detail. Thanks. Bye. Bye bye.","start_word":223,"end_word":234,"sentiment":"neutral","sentiment_score":0.2085052877664566}],"average":{"sentiment":"neutral","sentiment_score":-0.00919112519689621}}}}