{"metadata":{"transaction_key":"deprecated","request_id":"019eab7c-7986-70e2-901c-8c6d4e8c86d3","sha256":"8ee4173e35cc060ca2f578c34a396647601a5da4d3bfd0b3401e3b8234ce3e91","created":"2026-06-09T08:25:23.291Z","duration":9.791938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Hello. Good afternoon.","confidence":0.99902344,"words":[{"word":"hello","start":4.64,"end":5.12,"confidence":0.9316406,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.25878873467445374},{"word":"good","start":5.12,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.4471593201160431},{"word":"afternoon","start":5.3599997,"end":5.8599997,"confidence":0.9995117,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.37920325994491577}],"paragraphs":{"transcript":"\nHello. Good afternoon.","paragraphs":[{"sentences":[{"text":"Hello.","start":4.64,"end":5.12,"sentiment":"neutral","sentiment_score":0.25878873467445374},{"text":"Good afternoon.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.41318129003047943}],"sentiment":"positive","sentiment_score":0.3617171049118042,"num_words":3,"start":4.64,"end":5.8599997}]}}]},{"alternatives":[{"transcript":"Isn't available right now. Please leave a detailed message after","confidence":1.0,"words":[{"word":"isn't","start":6.16,"end":6.48,"confidence":0.9941406,"punctuated_word":"Isn't","sentiment":"neutral","sentiment_score":-0.3250129818916321},{"word":"available","start":6.48,"end":6.98,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.3726097047328949},{"word":"right","start":7.04,"end":7.2799997,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5039716958999634},{"word":"now","start":7.2799997,"end":7.7799997,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.47829610109329224},{"word":"please","start":7.8399997,"end":8.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.30506622791290283},{"word":"leave","start":8.16,"end":8.4,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2595939040184021},{"word":"a","start":8.4,"end":8.48,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.23384100198745728},{"word":"detailed","start":8.48,"end":8.88,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.1982678472995758},{"word":"message","start":8.88,"end":9.36,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.27179810404777527},{"word":"after","start":9.36,"end":9.791938,"confidence":0.9819336,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.13043245673179626}],"paragraphs":{"transcript":"\nIsn't available right now. Please leave a detailed message after","paragraphs":[{"sentences":[{"text":"Isn't available right now.","start":6.16,"end":7.7799997,"sentiment":"negative","sentiment_score":-0.41997262090444565},{"text":"Please leave a detailed message after","start":7.8399997,"end":9.791938,"sentiment":"neutral","sentiment_score":-0.23316659033298492}],"sentiment":"neutral","sentiment_score":-0.3078890025615692,"num_words":10,"start":6.16,"end":9.791938}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Good afternoon.\n\nChannel 1: Isn't available right now. Please leave a detailed message after","paragraphs":[{"sentences":[{"text":"Hello.","start":4.64,"end":5.12,"sentiment":"neutral","sentiment_score":0.25878873467445374},{"text":"Good afternoon.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.41318129003047943}],"sentiment":"positive","sentiment_score":0.3617171049118042,"channel":0,"num_words":3,"start":4.64,"end":5.8599997},{"sentences":[{"text":"Isn't available right now.","start":6.16,"end":7.7799997,"sentiment":"negative","sentiment_score":-0.41997262090444565},{"text":"Please leave a detailed message after","start":7.8399997,"end":9.791938,"sentiment":"neutral","sentiment_score":-0.23316659033298492}],"sentiment":"neutral","sentiment_score":-0.3078890025615692,"channel":1,"num_words":10,"start":6.16,"end":9.791938}]},"summary":{"result":"success","short":"Hello. Good afternoon. Isn't available right now. Please leave a detailed message after"},"intents":{"segments":[{"text":"Isn't available right now.","start_word":3,"end_word":6,"intents":[{"intent":"Leave message","confidence_score":0.764646}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.25878873467445374},{"text":"Good afternoon.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.40185531973838806},{"text":"Isn't available right now.","start_word":3,"end_word":6,"sentiment":"negative","sentiment_score":-0.3842487037181854},{"text":"Please leave a detailed message after","start_word":7,"end_word":12,"sentiment":"neutral","sentiment_score":-0.2500309944152832}],"average":{"sentiment":"neutral","sentiment_score":-0.16596723738170804}}}}