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Sir, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Oh, yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September. September let me check my calendars. So how about on the second, that's of September '2? Oh, what time? 12PM, sir? Twelve noon? Would that would that be okay? Alright. Sir, can I have your email address? Sorry. David. Okay. And, David, do you mind asking, how many end user do you got in the company? Sorry? Four or five, sir? Alright. Okay. I'll be sending name back right away, David. Alright. 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David speaking.\n\nChannel 0: Yes. Good morning. David, it's Ronald from Cloud Solution IT. How are\n\nChannel 1: Yep.\n\nChannel 0: you doing today?\n\nChannel 1: Good. Thanks.\n\nChannel 0: Alright. Okay. Wonderful. Sir, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT.\n\nChannel 1: Right.\n\nChannel 0: Oh, yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, Power Apps, and many more. 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September","start":96.369995,"end":100.345,"sentiment":"neutral","sentiment_score":0.02749814631210433}],"sentiment":"neutral","sentiment_score":0.028192866841952005,"channel":0,"num_words":15,"start":85.17,"end":100.345},{"sentences":[{"text":"Okay.","start":100.465,"end":100.965,"sentiment":"neutral","sentiment_score":0.025920772925019264}],"sentiment":"neutral","sentiment_score":0.025920772925019264,"channel":1,"num_words":1,"start":100.465,"end":100.965},{"sentences":[{"text":"'2?","start":103.205,"end":103.705,"sentiment":"neutral","sentiment_score":0.008728907443583012},{"text":"Oh, what time?","start":105.765,"end":106.905,"sentiment":"neutral","sentiment_score":0.0058734432483712835},{"text":"12PM, sir?","start":107.925,"end":109.205,"sentiment":"neutral","sentiment_score":0.012704357504844666},{"text":"Twelve noon?","start":109.205,"end":110.005005,"sentiment":"neutral","sentiment_score":0.00835194205865264},{"text":"Would that would that be okay?","start":110.005005,"end":111.305,"sentiment":"neutral","sentiment_score":0.03256346192210913}],"sentiment":"neutral","sentiment_score":0.01884590056059616,"channel":0,"num_words":14,"start":103.205,"end":111.305},{"sentences":[{"text":"Yep.","start":111.77,"end":112.27,"sentiment":"neutral","sentiment_score":0.02215363085269928}],"sentiment":"neutral","sentiment_score":0.02215363085269928,"channel":1,"num_words":1,"start":111.77,"end":112.27},{"sentences":[{"text":"Alright.","start":113.0,"end":113.5,"sentiment":"neutral","sentiment_score":0.027098780497908592},{"text":"Sir, can I have your email address?","start":113.96,"end":115.58,"sentiment":"neutral","sentiment_score":0.012911634652742318}],"sentiment":"neutral","sentiment_score":0.014685027883388102,"channel":0,"num_words":8,"start":113.0,"end":115.58},{"sentences":[{"text":"Liftdavid@instatrack.com.au.","start":115.85,"end":118.51,"sentiment":"neutral","sentiment_score":0.0044313278049230576}],"sentiment":"neutral","sentiment_score":0.0044313278049230576,"channel":1,"num_words":1,"start":115.85,"end":118.51},{"sentences":[{"text":"Sorry.","start":118.920006,"end":119.32,"sentiment":"neutral","sentiment_score":-0.02770384401082993},{"text":"David.","start":119.32,"end":119.82,"sentiment":"neutral","sentiment_score":-0.026676028966903687}],"sentiment":"neutral","sentiment_score":-0.027189936488866806,"channel":0,"num_words":2,"start":118.920006,"end":119.82},{"sentences":[{"text":"At instatrack dot com dot a u.","start":122.045,"end":124.305,"sentiment":"neutral","sentiment_score":-0.011568382648485047}],"sentiment":"neutral","sentiment_score":-0.011568382648485047,"channel":1,"num_words":7,"start":122.045,"end":124.305},{"sentences":[{"text":"Okay.","start":131.105,"end":131.505,"sentiment":"neutral","sentiment_score":0.003818022552877665},{"text":"And, David, do you mind asking, how many end user do you got in the company?","start":131.505,"end":134.965,"sentiment":"neutral","sentiment_score":-0.003370098304003477}],"sentiment":"neutral","sentiment_score":-0.00294726766536341,"channel":0,"num_words":17,"start":131.105,"end":134.965},{"sentences":[{"text":"Varies at time from time to time.","start":136.34001,"end":138.44,"sentiment":"neutral","sentiment_score":-0.020536297533128942},{"text":"Four or five.","start":139.14001,"end":140.12001,"sentiment":"neutral","sentiment_score":-0.013907580636441708}],"sentiment":"neutral","sentiment_score":-0.01854768246412277,"channel":1,"num_words":10,"start":136.34001,"end":140.12001},{"sentences":[{"text":"Sorry?","start":141.09,"end":141.59,"sentiment":"neutral","sentiment_score":-0.02082977443933487}],"sentiment":"neutral","sentiment_score":-0.02082977443933487,"channel":0,"num_words":1,"start":141.09,"end":141.59},{"sentences":[{"text":"Four or five.","start":142.1,"end":143.0,"sentiment":"neutral","sentiment_score":-0.013471776619553566}],"sentiment":"neutral","sentiment_score":-0.013471776619553566,"channel":1,"num_words":3,"start":142.1,"end":143.0},{"sentences":[{"text":"Four or five, sir?","start":143.81,"end":145.59,"sentiment":"neutral","sentiment_score":-0.008584313560277224}],"sentiment":"neutral","sentiment_score":-0.008584313560277224,"channel":0,"num_words":4,"start":143.81,"end":145.59},{"sentences":[{"text":"Yes, mate.","start":148.34894,"end":148.66893,"sentiment":"neutral","sentiment_score":-0.08653018809854984},{"text":"I I gotta go.","start":148.66893,"end":149.46893,"sentiment":"neutral","sentiment_score":-0.3253829777240753},{"text":"I'm actually really busy.","start":149.46893,"end":150.76894,"sentiment":"negative","sentiment_score":-0.36579881608486176}],"sentiment":"neutral","sentiment_score":-0.2937787551432848,"channel":1,"num_words":10,"start":148.34894,"end":150.76894},{"sentences":[{"text":"Alright.","start":151.17,"end":151.57,"sentiment":"neutral","sentiment_score":-0.0614994540810585},{"text":"Okay.","start":151.57,"end":151.97,"sentiment":"neutral","sentiment_score":-0.045459404587745667},{"text":"I'll be","start":151.97,"end":152.37,"sentiment":"neutral","sentiment_score":-0.01154608279466629}],"sentiment":"neutral","sentiment_score":-0.03251275606453419,"channel":0,"num_words":4,"start":151.17,"end":152.37},{"sentences":[{"text":"Okay.","start":152.34894,"end":152.84894,"sentiment":"neutral","sentiment_score":0.00035996735095977783}],"sentiment":"neutral","sentiment_score":0.00035996735095977783,"channel":1,"num_words":1,"start":152.34894,"end":152.84894},{"sentences":[{"text":"sending name back right away, David.","start":152.37,"end":154.07,"sentiment":"neutral","sentiment_score":0.01335025547693173}],"sentiment":"neutral","sentiment_score":0.01335025547693173,"channel":0,"num_words":6,"start":152.37,"end":154.07},{"sentences":[{"text":"Alright.","start":154.18893,"end":154.42894,"sentiment":"neutral","sentiment_score":0.11476313322782516},{"text":"Thanks, mate.","start":154.42894,"end":155.06894,"sentiment":"neutral","sentiment_score":0.25044946372509},{"text":"Bye.","start":155.06894,"end":155.56894,"sentiment":"neutral","sentiment_score":0.17660050094127655}],"sentiment":"neutral","sentiment_score":0.19806564040482044,"channel":1,"num_words":4,"start":154.18893,"end":155.56894},{"sentences":[{"text":"Alright.","start":155.33,"end":155.81,"sentiment":"neutral","sentiment_score":0.11565274000167848},{"text":"Take care.","start":155.81,"end":156.38394,"sentiment":"neutral","sentiment_score":0.10596573352813721}],"sentiment":"neutral","sentiment_score":0.1091947356859843,"channel":0,"num_words":3,"start":155.33,"end":156.38394}]},"summary":{"result":"success","short":"The Cloud Solution IT representative, Ronald, calls the customer, Yep, to introduce their company and offer their services. He asks for Yep's availability for an introductory meeting with Yep's CTO, Baljit Singh. They arrange for a meeting on September 2nd at 12 PM. Yep, he asks for Yep's email address and number of end users in the company."},"intents":{"segments":[{"text":"Sir, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Right.","start_word":24,"end_word":84,"intents":[{"intent":"Arrange meeting","confidence_score":0.079493806}]}]},"sentiments":{"segments":[{"text":"Hello. David speaking. Yes.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.06595183908939362},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.42397308349609375},{"text":"David, it's Ronald from Cloud Solution IT. How are Yep. you doing today?","start_word":6,"end_word":18,"sentiment":"neutral","sentiment_score":0.2964342534542084},{"text":"Good. Thanks. Alright. Okay. Wonderful.","start_word":19,"end_word":23,"sentiment":"positive","sentiment_score":0.459881454706192},{"text":"Sir, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Right. Oh, yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September. Oh, yeah. Okay. If you wanna you send send me an invite for some time then. Yep. September let me check my calendars. So how about on the second, that's of September Okay. '2? Oh, what time? 12PM, sir? Twelve noon? Would that would that be okay? Yep. Alright. Sir, can I have your email address? Liftdavid@instatrack.com.au. Sorry. David. At instatrack dot com dot a u. Okay. And, David, do you mind asking, how many end user do you got in the company? Varies at time from time to time. Four or five. Sorry? Four or five. Four or five, sir? Yes, mate. I I gotta go.","start_word":24,"end_word":281,"sentiment":"neutral","sentiment_score":0.04443146288394928},{"text":"I'm actually really busy.","start_word":282,"end_word":285,"sentiment":"negative","sentiment_score":-0.3719640374183655},{"text":"Alright. Okay. I'll be Okay. sending name back right away, David. Alright. Thanks, mate. Bye. Alright. Take care.","start_word":286,"end_word":303,"sentiment":"neutral","sentiment_score":0.0721464678645134}],"average":{"sentiment":"neutral","sentiment_score":0.06408626714994402}}}}