{"metadata":{"transaction_key":"deprecated","request_id":"01a03638-acc2-7f92-8c8b-342c5d188414","sha256":"8a9f097540f7ac03253edd8ed5db80278b9fc71e9fb79352a56ed9afa6f71323","created":"2026-08-25T00:01:19.740Z","duration":5.9039373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":36,"output_tokens":36},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":36,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Shane. Leave a message, and I'll get back to you as soon as possible. Have a great day. Bye.","confidence":0.99316406,"words":[{"word":"hi","start":0.71999997,"end":0.96,"confidence":0.9921875,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2112783789634705},{"word":"you've","start":0.96,"end":1.12,"confidence":0.96313477,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.2657250165939331},{"word":"called","start":1.12,"end":1.52,"confidence":0.9716797,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.16455809772014618},{"word":"shane","start":1.52,"end":2.02,"confidence":0.72387695,"punctuated_word":"Shane.","sentiment":"neutral","sentiment_score":0.19529089331626892},{"word":"leave","start":2.24,"end":2.4,"confidence":0.94628906,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.14885926246643066},{"word":"a","start":2.4,"end":2.56,"confidence":0.9604492,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.13435083627700806},{"word":"message","start":2.56,"end":3.04,"confidence":0.8967285,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.14498373866081238},{"word":"and","start":3.04,"end":3.12,"confidence":0.9921875,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.16665415465831757},{"word":"i'll","start":3.12,"end":3.28,"confidence":0.99609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2414080798625946},{"word":"get","start":3.28,"end":3.4399998,"confidence":0.99316406,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.1990387737751007},{"word":"back","start":3.4399998,"end":3.52,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.2671075761318207},{"word":"to","start":3.52,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2941310703754425},{"word":"you","start":3.6799998,"end":3.76,"confidence":0.99609375,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3380686044692993},{"word":"as","start":3.76,"end":3.84,"confidence":0.8959961,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.2621365487575531},{"word":"soon","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.30958083271980286},{"word":"as","start":4.08,"end":4.16,"confidence":0.9941406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.22959162294864657},{"word":"possible","start":4.16,"end":4.64,"confidence":1.0,"punctuated_word":"possible.","sentiment":"positive","sentiment_score":0.3648359179496765},{"word":"have","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.7676616311073303},{"word":"a","start":4.7999997,"end":4.88,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.7976796627044678},{"word":"great","start":4.88,"end":5.12,"confidence":0.96240234,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.8207863569259644},{"word":"day","start":5.12,"end":5.44,"confidence":0.9995117,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.7480484247207642},{"word":"bye","start":5.44,"end":5.9039373,"confidence":0.86083984,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2407674938440323}],"paragraphs":{"transcript":"\nHi. You've called Shane. Leave a message, and I'll get back to you as soon as possible. Have a great day. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.71999997,"end":0.96,"sentiment":"neutral","sentiment_score":0.2112783789634705},{"text":"You've called Shane.","start":0.96,"end":2.02,"sentiment":"neutral","sentiment_score":0.20852466921011606},{"text":"Leave a message, and I'll get back to you as soon as possible.","start":2.24,"end":4.64,"sentiment":"neutral","sentiment_score":0.23851900146557733},{"text":"Have a great day.","start":4.64,"end":5.44,"sentiment":"positive","sentiment_score":0.7835440188646317},{"text":"Bye.","start":5.44,"end":5.9039373,"sentiment":"neutral","sentiment_score":0.2407674938440323}],"sentiment":"neutral","sentiment_score":0.33238831704313104,"num_words":22,"start":0.71999997,"end":5.9039373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Shane. Leave a message, and I'll get back to you as soon as possible. Have a great day. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.71999997,"end":0.96,"sentiment":"neutral","sentiment_score":0.2112783789634705},{"text":"You've called Shane.","start":0.96,"end":2.02,"sentiment":"neutral","sentiment_score":0.20852466921011606},{"text":"Leave a message, and I'll get back to you as soon as possible.","start":2.24,"end":4.64,"sentiment":"neutral","sentiment_score":0.23851900146557733},{"text":"Have a great day.","start":4.64,"end":5.44,"sentiment":"positive","sentiment_score":0.7835440188646317},{"text":"Bye.","start":5.44,"end":5.9039373,"sentiment":"neutral","sentiment_score":0.2407674938440323}],"sentiment":"neutral","sentiment_score":0.33238831704313104,"channel":1,"num_words":22,"start":0.71999997,"end":5.9039373}]},"summary":{"result":"success","short":"Hi. You've called Shane. Leave a message, and I'll get back to you as soon as possible. Have a great day. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":21,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.35376897}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Shane. Leave a message, and I'll get back to you as soon as possible.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.22955170273780823},{"text":"Have a great day.","start_word":17,"end_word":20,"sentiment":"positive","sentiment_score":0.7799839973449707},{"text":"Bye.","start_word":21,"end_word":21,"sentiment":"neutral","sentiment_score":0.3210434317588806}],"average":{"sentiment":"neutral","sentiment_score":0.3289147482977973}}}}