{"metadata":{"transaction_key":"deprecated","request_id":"01a0d5fb-2567-75e0-b0cb-ba9f78ae48d0","sha256":"62d8bf1338bd9e1875e22ee0e81ec63934e741d5548306810a1a984952d4dcfa","created":"2026-09-25T00:33:22.284Z","duration":8.423938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Chris. Is on the phone right now. Please leave a detailed message after the tone. When you","confidence":0.9995117,"words":[{"word":"chris","start":2.32,"end":2.82,"confidence":0.98876953,"punctuated_word":"Chris.","sentiment":"neutral","sentiment_score":-0.06410836428403854},{"word":"is","start":3.9199998,"end":4.08,"confidence":0.9941406,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.1425894796848297},{"word":"on","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.10306932032108308},{"word":"the","start":4.24,"end":4.3199997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.18948614597320557},{"word":"phone","start":4.3199997,"end":4.64,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.1645129919052124},{"word":"right","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.10933419317007063},{"word":"now","start":4.7999997,"end":5.2999997,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.1744953989982605},{"word":"please","start":5.44,"end":5.7599998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4803096354007721},{"word":"leave","start":5.7599998,"end":6.0,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3705308437347412},{"word":"a","start":6.0,"end":6.08,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4400699734687805},{"word":"detailed","start":6.08,"end":6.48,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.4119225144386291},{"word":"message","start":6.48,"end":6.98,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4451875984668732},{"word":"after","start":7.04,"end":7.2799997,"confidence":0.9980469,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4002528488636017},{"word":"the","start":7.2799997,"end":7.44,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5124777555465698},{"word":"tone","start":7.44,"end":7.9199996,"confidence":0.9916992,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.394176721572876},{"word":"when","start":7.9199996,"end":8.24,"confidence":0.984375,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.23710396885871887},{"word":"you","start":8.24,"end":8.423938,"confidence":0.88671875,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.15357939898967743}],"paragraphs":{"transcript":"\nChris. Is on the phone right now. Please leave a detailed message after the tone. When you","paragraphs":[{"sentences":[{"text":"Chris.","start":2.32,"end":2.82,"sentiment":"neutral","sentiment_score":-0.06410836428403854},{"text":"Is on the phone right now.","start":3.9199998,"end":5.2999997,"sentiment":"neutral","sentiment_score":-0.14724792167544365},{"text":"Please leave a detailed message after the tone.","start":5.44,"end":7.9199996,"sentiment":"negative","sentiment_score":-0.43186598643660545},{"text":"When you","start":7.9199996,"end":8.423938,"sentiment":"neutral","sentiment_score":-0.19534168392419815}],"sentiment":"neutral","sentiment_score":-0.2819533619810553,"num_words":17,"start":2.32,"end":8.423938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Chris. Is on the phone right now. Please leave a detailed message after the tone. When you","paragraphs":[{"sentences":[{"text":"Chris.","start":2.32,"end":2.82,"sentiment":"neutral","sentiment_score":-0.06410836428403854},{"text":"Is on the phone right now.","start":3.9199998,"end":5.2999997,"sentiment":"neutral","sentiment_score":-0.14724792167544365},{"text":"Please leave a detailed message after the tone.","start":5.44,"end":7.9199996,"sentiment":"negative","sentiment_score":-0.43186598643660545},{"text":"When you","start":7.9199996,"end":8.423938,"sentiment":"neutral","sentiment_score":-0.19534168392419815}],"sentiment":"neutral","sentiment_score":-0.2819533619810553,"channel":1,"num_words":17,"start":2.32,"end":8.423938}]},"summary":{"result":"success","short":"Chris. Is on the phone right now. Please leave a detailed message after the tone. When you"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":7,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.71844447}]}]},"sentiments":{"segments":[{"text":"Chris. Is on the phone right now.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":-0.13287892937660217},{"text":"Please leave a detailed message after the tone.","start_word":7,"end_word":14,"sentiment":"negative","sentiment_score":-0.4289174973964691},{"text":"When you","start_word":15,"end_word":16,"sentiment":"neutral","sentiment_score":-0.266265332698822}],"average":{"sentiment":"neutral","sentiment_score":-0.2795679352500222}}}}