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Good day, miss. How are you?\n\nChannel 0: Man, good as yourself. How are you?\n\nChannel 1: Oh, not bad. Yourself? What's happening? Happy Easter.\n\nChannel 0: Oh,\n\nChannel 1: What's happening? Delighted. Yeah. Yeah. Yeah.\n\nAll good. I'm just in Sydney. I'm just on a new leave still.\n\nChannel 0: Oh, sorry, man. I have\n\nChannel 1: No.\n\nChannel 0: no\n\nChannel 1: It's\n\nChannel 0: idea\n\nChannel 1: okay.\n\nChannel 0: you were on a\n\nChannel 1: No, sir. Nobody\n\nChannel 0: just\n\nChannel 1: does.\n\nChannel 0: just just to thank you first thing first thing first, thank you so much for all your help. I need to put that cable through. That's second thing. And I'm creating a group with you, your number, and Jason's number, and, he wants to order a few more things.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: So please, I just wanted to give you a heads up, and thank you for your help, Matt. You've\n\nChannel 1: Oh,\n\nChannel 0: been\n\nChannel 1: that's\n\nChannel 0: awesome.\n\nChannel 1: okay. No. That's more than a pleasure. So what what things are you putting through? Have you guys put any orders through, or are there things coming?\n\nChannel 0: Well, he wants something specific for this particular site. So he said,\n\nChannel 1: Yep.\n\nChannel 0: I'll set well, you know, I'll create a group with Robbie and, you know, just just just let him know what whatever you need. So he\n\nChannel 1: Yeah.\n\nChannel 0: said\n\nChannel 1: Okay.\n\nChannel 0: definitely put that cable through. So we need the cable soonest. So yeah.\n\nChannel 1: Oh, he wants the kit. So it was the hang on. It was 40 meters of\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: heat\n\nChannel 0: Yeah. That's\n\nChannel 1: heat\n\nChannel 0: correct.\n\nChannel 1: heat shield or\n\nChannel 0: Yeah.\n\nChannel 1: something. Yeah. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: Okay. He wants that.\n\nChannel 0: Mhmm.\n\nChannel 1: What else is there? Anything else or just that for now?\n\nChannel 0: Mhmm. Mate,\n\nChannel 1: Not\n\nChannel 0: life\n\nChannel 1: sure?\n\nChannel 0: is right now. Yeah. I'm not sure about the other stuff, but, yeah, I'll I'll I'll create\n\nChannel 1: No. We're\n\nChannel 0: the\n\nChannel 1: good.\n\nChannel 0: group right now. And,\n\nChannel 1: Okay.\n\nChannel 0: yeah,\n\nChannel 1: K.\n\nChannel 0: Jason will dump whatever he needs from you and\n\nChannel 1: Okay.\n\nChannel 0: put it through into the group. Alright? But,\n\nChannel 1: Yeah. Easy.\n\nChannel 0: yeah, enjoy holiday, man. I'm so sorry to bother you, but thank you\n\nChannel 1: No.\n\nChannel 0: so much\n\nChannel 1: No.\n\nChannel 0: for\n\nChannel 1: Don't\n\nChannel 0: your\n\nChannel 1: don't\n\nChannel 0: help.\n\nChannel 1: nobody\n\nChannel 0: Right?\n\nChannel 1: knows. That's that's fine. Just reach out anytime. Yeah. Reach out anytime,\n\nChannel 0: No. No.\n\nChannel 1: brother.\n\nChannel 0: No. Cool,\n\nChannel 1: Easy.\n\nChannel 0: man.\n\nChannel 1: Alright,\n\nChannel 0: I'll\n\nChannel 1: mate.\n\nChannel 0: let you\n\nChannel 1: Six\n\nChannel 0: I'll let you enjoy your time, and I'll talk to you soon. Alright?\n\nChannel 1: easy,\n\nChannel 0: Thanks,\n\nChannel 1: mate.\n\nChannel 0: bro.\n\nChannel 1: I'll\n\nChannel 0: Thank\n\nChannel 1: look out I'll\n\nChannel 0: you.\n\nChannel 1: look out for the details. Thanks,\n\nChannel 0: Thanks.\n\nChannel 1: man.\n\nChannel 0: Done, man.\n\nChannel 1: Mhmm.\n\nChannel 0: Thanks. Bye.\n\nChannel 1: Thanks, mate. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Good day, miss.","start":1.4399999,"end":2.0,"sentiment":"positive","sentiment_score":0.3772549827893575},{"text":"How are you?","start":2.0,"end":2.82,"sentiment":"neutral","sentiment_score":0.3037778437137604}],"sentiment":"positive","sentiment_score":0.34051641325155896,"channel":1,"num_words":6,"start":1.4399999,"end":2.82},{"sentences":[{"text":"Man, good as yourself.","start":3.76,"end":4.72,"sentiment":"positive","sentiment_score":0.5227674469351768},{"text":"How are you?","start":4.72,"end":5.54,"sentiment":"neutral","sentiment_score":0.27281540632247925}],"sentiment":"positive","sentiment_score":0.4156451438154493,"channel":0,"num_words":7,"start":3.76,"end":5.54},{"sentences":[{"text":"Oh, not bad.","start":5.68,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.19041123489538828},{"text":"Yourself?","start":6.3199997,"end":6.64,"sentiment":"neutral","sentiment_score":0.06845655292272568},{"text":"What's 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The customer is on a leave and the representative is trying to assist him. They discuss the details of the order and the representative promises to keep in touch. The call ends with pleasantries."},"intents":{"segments":[{"text":"I need to put that cable through. That's second thing.","start_word":78,"end_word":87,"intents":[{"intent":"Order cable","confidence_score":0.016965216}]}]},"sentiments":{"segments":[{"text":"Good day, miss.","start_word":0,"end_word":2,"sentiment":"positive","sentiment_score":0.37915369868278503},{"text":"How are you?","start_word":3,"end_word":5,"sentiment":"neutral","sentiment_score":0.3042342960834503},{"text":"Man, good as yourself.","start_word":6,"end_word":9,"sentiment":"positive","sentiment_score":0.5131361484527588},{"text":"How are you? Oh, not bad. Yourself? What's happening?","start_word":10,"end_word":18,"sentiment":"neutral","sentiment_score":0.1502375602722168},{"text":"Happy Easter.","start_word":19,"end_word":20,"sentiment":"positive","sentiment_score":0.33702898025512695},{"text":"Oh, What's happening?","start_word":21,"end_word":23,"sentiment":"neutral","sentiment_score":0.15944480895996094},{"text":"Delighted.","start_word":24,"end_word":24,"sentiment":"positive","sentiment_score":0.5875751972198486},{"text":"Yeah. Yeah. Yeah.","start_word":25,"end_word":27,"sentiment":"neutral","sentiment_score":0.26806992292404175},{"text":"All good.","start_word":28,"end_word":29,"sentiment":"positive","sentiment_score":0.4372970461845398},{"text":"I'm just in Sydney. I'm just on a new leave still. Oh, sorry, man. I have No. no It's idea okay. you were on a No, sir. Nobody just does.","start_word":30,"end_word":59,"sentiment":"neutral","sentiment_score":-0.02089082822203636},{"text":"just just to thank you first thing first thing first, thank you so much for all your help.","start_word":60,"end_word":77,"sentiment":"positive","sentiment_score":0.3509276509284973},{"text":"I need to put that cable through. That's second thing. And I'm creating a group with you, your number, and Jason's number, and, he wants to order a few more things. Yeah. Yeah.","start_word":78,"end_word":110,"sentiment":"neutral","sentiment_score":0.1022130623459816},{"text":"So please, I just wanted to give you a heads up, and thank you for your help, Matt. You've Oh, been that's awesome.","start_word":111,"end_word":133,"sentiment":"positive","sentiment_score":0.3853914737701416},{"text":"okay. No.","start_word":134,"end_word":135,"sentiment":"neutral","sentiment_score":0.28238487243652344},{"text":"That's more than a pleasure.","start_word":136,"end_word":140,"sentiment":"positive","sentiment_score":0.47893068194389343},{"text":"So what what things are you putting through? Have you guys put any orders through, or are there things coming? Well, he wants something specific for this particular site. So he said, Yep. I'll set well, you know, I'll create a group with Robbie and, you know, just just just let him know what whatever you need. So he Yeah. said Okay. definitely put that cable through. So we need the cable soonest. So yeah. Oh, he wants the kit. So it was the hang on. It was 40 meters of Yeah. Yeah. heat Yeah. That's heat correct. heat shield or Yeah. something. Yeah. Okay. Yeah. Okay. He wants that. Mhmm. What else is there? Anything else or just that for now? Mhmm. Mate, Not life sure? is right now. Yeah. I'm not sure about the other stuff, but, yeah, I'll I'll I'll create No. We're the good. group right now. And, Okay. yeah, K. Jason will dump whatever he needs from you and Okay. put it through into the group. Alright? But, Yeah. Easy.","start_word":141,"end_word":315,"sentiment":"neutral","sentiment_score":0.04857547159705843},{"text":"yeah, enjoy holiday, man.","start_word":316,"end_word":319,"sentiment":"positive","sentiment_score":0.44000792503356934},{"text":"I'm so sorry to bother you, but thank you No. so much No. for Don't your don't help. nobody Right? knows. That's that's fine. Just reach out anytime. Yeah. Reach out anytime, No. No. brother. No. Cool, Easy. man. Alright, I'll mate. let you Six I'll let you enjoy your time, and I'll talk to you soon. Alright? easy, Thanks, mate. bro. I'll Thank look out I'll you. look out for the details.","start_word":320,"end_word":392,"sentiment":"neutral","sentiment_score":0.09449489414691924},{"text":"Thanks, Thanks.","start_word":393,"end_word":394,"sentiment":"positive","sentiment_score":0.369065135717392},{"text":"man. Done, man. Mhmm. Thanks. Bye.","start_word":395,"end_word":400,"sentiment":"neutral","sentiment_score":0.21783366799354553},{"text":"Thanks, mate.","start_word":401,"end_word":402,"sentiment":"positive","sentiment_score":0.38277408480644226},{"text":"Bye. Bye.","start_word":403,"end_word":404,"sentiment":"neutral","sentiment_score":0.1919676885008812}],"average":{"sentiment":"neutral","sentiment_score":0.12462503943229568}}}}