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Good afternoon. Mark, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Hello? Hey. Good. Where are you from, mate?\n\nChannel 0: Sorry. From Cloud Solution IT, sir.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name\n\nChannel 1: Right\n\nChannel 0: of the\n\nChannel 1: then.\n\nChannel 0: company again,\n\nChannel 1: Yep. Yep.\n\nChannel 0: it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and\n\nChannel 1: Yeah.\n\nChannel 0: recovery, manage three six five.\n\nChannel 1: Yeah.\n\nChannel 0: Yes,\n\nChannel 1: Yeah. I've\n\nChannel 0: sir.\n\nChannel 1: actually re I've actually retired.\n\nChannel 0: Alright.\n\nChannel 1: Yes. So\n\nChannel 0: Got it, sir. My my my apologies, sir.\n\nChannel 1: no. That's it. No worries.\n\nChannel 0: Okay.\n\nChannel 1: It's okay. You didn't didn't know it yet.\n\nChannel 0: Okay. No. No. No worries. Thank you, Mark.\n\nChannel 1: Okay, mate. No worries.\n\nChannel 0: Alright.\n\nChannel 1: Cheers.\n\nChannel 0: Take care. Good luck. Alright. Bye bye.\n\nChannel 1: Bye. Thank you. Bye.\n\nChannel 0: Bye bye. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":4.08,"end":4.48,"sentiment":"neutral","sentiment_score":0.22997194528579712},{"text":"Good afternoon.","start":4.48,"end":5.22,"sentiment":"positive","sentiment_score":0.3942915052175522},{"text":"Mark, it's Ronald from Cloud Solution IT.","start":5.92,"end":9.7,"sentiment":"neutral","sentiment_score":0.3072136342525482},{"text":"How are you doing today?","start":10.24,"end":11.46,"sentiment":"neutral","sentiment_score":0.32281769514083863}],"sentiment":"neutral","sentiment_score":0.31887592474619547,"channel":0,"num_words":15,"start":4.08,"end":11.46},{"sentences":[{"text":"Hello?","start":11.36,"end":11.86,"sentiment":"neutral","sentiment_score":0.100491501390934},{"text":"Hey.","start":12.08,"end":12.32,"sentiment":"neutral","sentiment_score":0.14298808574676514},{"text":"Good.","start":12.32,"end":12.48,"sentiment":"neutral","sentiment_score":0.28371483087539673},{"text":"Where are you from, 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Ronald apologizes for not remembering the previous meeting and explains that the company is a managed service provider and Microsoft trusted partner. He also mentions his retirement and apologizes for not remembering the previous meeting."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.22997194528579712},{"text":"Good afternoon.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.3862362802028656},{"text":"Mark, it's Ronald from Cloud Solution IT. How are you doing today? Hello? Hey. Good. Where are you from, mate? Sorry. From Cloud Solution IT, sir. Yeah. Yeah. I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name Right of the then. company again, Yep. Yep. it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and Yeah. recovery, manage three six five. Yeah. Yes, Yeah. I've sir. actually re I've actually retired. Alright. Yes. So Got it, sir. My my my apologies, sir. no. That's it. No worries. Okay. It's okay. You didn't didn't know it yet. Okay. No. No. No worries. Thank you, Mark. Okay, mate. No worries. Alright.","start_word":3,"end_word":167,"sentiment":"neutral","sentiment_score":0.056291162967681885},{"text":"Cheers. Take care. Good luck.","start_word":168,"end_word":172,"sentiment":"positive","sentiment_score":0.3907092213630676},{"text":"Alright. Bye bye. Bye. Thank you. Bye. Bye bye. Bye bye.","start_word":173,"end_word":183,"sentiment":"neutral","sentiment_score":0.1634828895330429}],"average":{"sentiment":"neutral","sentiment_score":0.08050900717642794}}}}