{"metadata":{"transaction_key":"deprecated","request_id":"019fd068-83d0-7d81-919e-ab1e998c569e","sha256":"e355b04d39e0689ed53ed9ab6b180de1d40626d22b7a15ddb0c4e0e8ae151fd2","created":"2026-08-05T05:32:19.898Z","duration":51.04794,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":125,"output_tokens":59},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":137,"output_tokens":137},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":137,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"I got pork meat here. Good deal for the friends. Potato, carrots, brown peppers, and raisins, some olive oil, salt, peppers, cookies, percent done. They're already good to eat, but wait. There's more. Get a general serving in bowl, and add for the egg. Sedge of salt, mix them well, line up a banana leaf on a plate, empty boiled leaf onto a hot pan with some oil medium high heat, about 15","confidence":0.83154297,"words":[{"word":"i","start":5.8399997,"end":6.0,"confidence":0.46289062,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.27764692902565},{"word":"got","start":6.0,"end":6.24,"confidence":0.9614258,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.2911967933177948},{"word":"pork","start":6.24,"end":6.64,"confidence":0.55615234,"punctuated_word":"pork","sentiment":"neutral","sentiment_score":0.24641692638397217},{"word":"meat","start":6.64,"end":6.7999997,"confidence":0.13305664,"punctuated_word":"meat","sentiment":"positive","sentiment_score":0.3342660367488861},{"word":"here","start":6.7999997,"end":7.2799997,"confidence":0.8391113,"punctuated_word":"here.","sentiment":"positive","sentiment_score":0.4530813097953797},{"word":"good","start":7.2799997,"end":7.44,"confidence":0.21728516,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.7661654949188232},{"word":"deal","start":7.44,"end":7.7599998,"confidence":0.8041992,"punctuated_word":"deal","sentiment":"positive","sentiment_score":0.7949448227882385},{"word":"for","start":7.7599998,"end":8.0,"confidence":0.80322266,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.8212867379188538},{"word":"the","start":8.0,"end":8.16,"confidence":0.93408203,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.8126678466796875},{"word":"friends","start":8.16,"end":8.48,"confidence":0.6430664,"punctuated_word":"friends.","sentiment":"positive","sentiment_score":0.7205275297164917},{"word":"potato","start":8.48,"end":8.96,"confidence":0.91845703,"punctuated_word":"Potato,","sentiment":"positive","sentiment_score":0.4029155373573303},{"word":"carrots","start":8.96,"end":9.36,"confidence":0.97558594,"punctuated_word":"carrots,","sentiment":"positive","sentiment_score":0.4237130582332611},{"word":"brown","start":9.36,"end":9.5199995,"confidence":0.2019043,"punctuated_word":"brown","sentiment":"positive","sentiment_score":0.393312007188797},{"word":"peppers","start":9.5199995,"end":9.92,"confidence":0.83154297,"punctuated_word":"peppers,","sentiment":"positive","sentiment_score":0.3483580946922302},{"word":"and","start":9.92,"end":10.08,"confidence":0.89208984,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.32322677969932556},{"word":"raisins","start":10.08,"end":10.559999,"confidence":0.92700195,"punctuated_word":"raisins,","sentiment":"neutral","sentiment_score":0.2532976269721985},{"word":"some","start":10.559999,"end":10.8,"confidence":0.9550781,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.2590394914150238},{"word":"olive","start":10.8,"end":11.28,"confidence":0.32373047,"punctuated_word":"olive","sentiment":"neutral","sentiment_score":0.2904684543609619},{"word":"oil","start":11.28,"end":11.599999,"confidence":0.98583984,"punctuated_word":"oil,","sentiment":"neutral","sentiment_score":0.23976027965545657},{"word":"salt","start":11.599999,"end":11.92,"confidence":0.93603516,"punctuated_word":"salt,","sentiment":"neutral","sentiment_score":0.26149919629096985},{"word":"peppers","start":11.92,"end":12.32,"confidence":0.56152344,"punctuated_word":"peppers,","sentiment":"neutral","sentiment_score":0.31244465708732605},{"word":"cookies","start":12.32,"end":12.705,"confidence":0.46374512,"punctuated_word":"cookies,","sentiment":"neutral","sentiment_score":0.29819974303245544},{"word":"percent","start":12.705,"end":13.205,"confidence":0.4951172,"punctuated_word":"percent","sentiment":"positive","sentiment_score":0.35673758387565613},{"word":"done","start":14.625,"end":14.905,"confidence":0.9465332,"punctuated_word":"done.","sentiment":"positive","sentiment_score":0.40390175580978394},{"word":"they're","start":14.905,"end":15.184999,"confidence":0.94921875,"punctuated_word":"They're","sentiment":"positive","sentiment_score":0.6399526596069336},{"word":"already","start":15.184999,"end":15.465,"confidence":0.7441406,"punctuated_word":"already","sentiment":"positive","sentiment_score":0.6700634360313416},{"word":"good","start":15.465,"end":15.745,"confidence":0.9482422,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.6263595819473267},{"word":"to","start":15.745,"end":15.905,"confidence":0.9370117,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.5992433428764343},{"word":"eat","start":15.905,"end":15.985,"confidence":0.80859375,"punctuated_word":"eat,","sentiment":"positive","sentiment_score":0.6048498153686523},{"word":"but","start":15.985,"end":16.145,"confidence":0.9291992,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.19911521673202515},{"word":"wait","start":16.145,"end":16.385,"confidence":0.76416016,"punctuated_word":"wait.","sentiment":"positive","sentiment_score":0.3619072735309601},{"word":"there's","start":16.385,"end":16.705,"confidence":0.9909668,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":0.09916818141937256},{"word":"more","start":16.705,"end":17.025,"confidence":0.9711914,"punctuated_word":"more.","sentiment":"neutral","sentiment_score":0.08830641210079193},{"word":"get","start":17.025,"end":17.265,"confidence":0.9277344,"punctuated_word":"Get","sentiment":"neutral","sentiment_score":0.05777696520090103},{"word":"a","start":17.265,"end":17.425,"confidence":0.9790039,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08149662613868713},{"word":"general","start":17.425,"end":17.825,"confidence":0.82958984,"punctuated_word":"general","sentiment":"neutral","sentiment_score":0.09464360028505324},{"word":"serving","start":17.825,"end":18.305,"confidence":0.9819336,"punctuated_word":"serving","sentiment":"neutral","sentiment_score":0.11699415743350984},{"word":"in","start":18.305,"end":18.385,"confidence":0.5390625,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.08608032017946243},{"word":"bowl","start":18.385,"end":18.785,"confidence":0.3729248,"punctuated_word":"bowl,","sentiment":"neutral","sentiment_score":0.10642267018556596},{"word":"and","start":18.785,"end":18.865,"confidence":0.58447266,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04836971312761307},{"word":"add","start":18.865,"end":19.025,"confidence":0.15148926,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.07281448692083359},{"word":"for","start":19.025,"end":19.185,"confidence":0.26464844,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.11752527952194214},{"word":"the","start":19.185,"end":19.465,"confidence":0.7709961,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10453690588474274},{"word":"egg","start":19.465,"end":19.744999,"confidence":0.55688477,"punctuated_word":"egg.","sentiment":"neutral","sentiment_score":0.11977669596672058},{"word":"sedge","start":19.744999,"end":19.904999,"confidence":0.32141113,"punctuated_word":"Sedge","sentiment":"neutral","sentiment_score":0.04800550639629364},{"word":"of","start":19.904999,"end":20.064999,"confidence":0.93359375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.04472727328538895},{"word":"salt","start":20.064999,"end":20.465,"confidence":0.7492676,"punctuated_word":"salt,","sentiment":"neutral","sentiment_score":0.058579154312610626},{"word":"mix","start":20.465,"end":20.705,"confidence":0.91748047,"punctuated_word":"mix","sentiment":"neutral","sentiment_score":0.07925473898649216},{"word":"them","start":20.705,"end":20.865,"confidence":0.9091797,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.08133286237716675},{"word":"well","start":20.865,"end":21.185,"confidence":0.8210449,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.08249125629663467},{"word":"line","start":21.185,"end":21.345,"confidence":0.54589844,"punctuated_word":"line","sentiment":"neutral","sentiment_score":0.0937977209687233},{"word":"up","start":21.345,"end":21.505001,"confidence":0.9873047,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.08093948662281036},{"word":"a","start":21.505001,"end":21.585,"confidence":0.5830078,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08873160183429718},{"word":"banana","start":21.585,"end":21.985,"confidence":0.9980469,"punctuated_word":"banana","sentiment":"neutral","sentiment_score":0.15893596410751343},{"word":"leaf","start":21.985,"end":22.224998,"confidence":0.9980469,"punctuated_word":"leaf","sentiment":"neutral","sentiment_score":0.101146899163723},{"word":"on","start":22.224998,"end":22.305,"confidence":0.9970703,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.10621534287929536},{"word":"a","start":22.305,"end":22.384998,"confidence":0.76171875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09105320274829865},{"word":"plate","start":22.384998,"end":22.884998,"confidence":0.7425537,"punctuated_word":"plate,","sentiment":"neutral","sentiment_score":0.0943174809217453},{"word":"empty","start":23.105,"end":23.425,"confidence":0.3852539,"punctuated_word":"empty","sentiment":"neutral","sentiment_score":0.09156844019889832},{"word":"boiled","start":23.425,"end":23.744999,"confidence":0.13769531,"punctuated_word":"boiled","sentiment":"neutral","sentiment_score":0.10714159160852432},{"word":"leaf","start":23.744999,"end":24.224998,"confidence":0.2322998,"punctuated_word":"leaf","sentiment":"neutral","sentiment_score":0.1175316721200943},{"word":"onto","start":24.224998,"end":24.545,"confidence":0.90625,"punctuated_word":"onto","sentiment":"neutral","sentiment_score":0.10387545824050903},{"word":"a","start":24.545,"end":24.705,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09124702215194702},{"word":"hot","start":24.705,"end":24.945,"confidence":0.99609375,"punctuated_word":"hot","sentiment":"neutral","sentiment_score":0.13903754949569702},{"word":"pan","start":24.945,"end":25.265,"confidence":0.9941406,"punctuated_word":"pan","sentiment":"neutral","sentiment_score":0.12642548978328705},{"word":"with","start":25.265,"end":25.425,"confidence":0.96777344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.08298826217651367},{"word":"some","start":25.425,"end":25.665,"confidence":0.97998047,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.05638446286320686},{"word":"oil","start":25.665,"end":25.904999,"confidence":0.55566406,"punctuated_word":"oil","sentiment":"neutral","sentiment_score":0.09622438997030258},{"word":"medium","start":25.904999,"end":26.305,"confidence":0.6503906,"punctuated_word":"medium","sentiment":"neutral","sentiment_score":0.061053939163684845},{"word":"high","start":26.305,"end":26.545,"confidence":0.9194336,"punctuated_word":"high","sentiment":"neutral","sentiment_score":0.1187787726521492},{"word":"heat","start":26.545,"end":26.785,"confidence":0.6972656,"punctuated_word":"heat,","sentiment":"neutral","sentiment_score":0.07241421937942505},{"word":"about","start":26.785,"end":27.185,"confidence":0.95947266,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.04219157993793487},{"word":"15","start":27.185,"end":27.66,"confidence":0.96875,"punctuated_word":"15","sentiment":"neutral","sentiment_score":0.031273253262043}],"paragraphs":{"transcript":"\nI got pork meat here. Good deal for the friends. Potato, carrots, brown peppers, and raisins, some olive oil, salt, peppers, cookies, percent done. They're already good to eat, but wait. There's more.\n\nGet a general serving in bowl, and add for the egg. Sedge of salt, mix them well, line up a banana leaf on a plate, empty boiled leaf onto a hot pan with some oil medium high heat, about 15","paragraphs":[{"sentences":[{"text":"I got pork meat here.","start":5.8399997,"end":7.2799997,"sentiment":"neutral","sentiment_score":0.3205215990543365},{"text":"Good deal for the friends.","start":7.2799997,"end":8.48,"sentiment":"positive","sentiment_score":0.783118486404419},{"text":"Potato, carrots, brown peppers, and raisins, some olive oil, salt, peppers, cookies, percent done.","start":8.48,"end":14.905,"sentiment":"neutral","sentiment_score":0.32620530469076975},{"text":"They're already good to eat, but wait.","start":14.905,"end":16.385,"sentiment":"positive","sentiment_score":0.528784475156239},{"text":"There's more.","start":16.385,"end":17.025,"sentiment":"neutral","sentiment_score":0.09373729676008224}],"sentiment":"positive","sentiment_score":0.42345577613873914,"num_words":33,"start":5.8399997,"end":17.025},{"sentences":[{"text":"Get a general serving in bowl, and add for the egg.","start":17.025,"end":19.744999,"sentiment":"neutral","sentiment_score":0.09149431098591197},{"text":"Sedge of salt, mix them well, line up a banana leaf on a plate, empty boiled leaf onto a hot pan with some oil medium high heat, about 15","start":19.744999,"end":27.66,"sentiment":"neutral","sentiment_score":0.08785050323811071}],"sentiment":"neutral","sentiment_score":0.08885255036875606,"num_words":40,"start":17.025,"end":27.66}]}}]},{"alternatives":[{"transcript":"Reached the voice mail of Simon Escott. Please leave a message, and I'll get back to you as soon as possible.","confidence":0.9980469,"words":[{"word":"reached","start":0.16,"end":0.32,"confidence":0.57128906,"punctuated_word":"Reached","sentiment":"neutral","sentiment_score":-0.020432306453585625},{"word":"the","start":0.32,"end":0.39999998,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.030171774327754974},{"word":"voice","start":0.39999998,"end":0.48,"confidence":0.9921875,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.021962586790323257},{"word":"mail","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.025695988908410072},{"word":"of","start":0.79999995,"end":0.96,"confidence":0.99609375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.018225427716970444},{"word":"simon","start":0.96,"end":1.36,"confidence":0.9243164,"punctuated_word":"Simon","sentiment":"neutral","sentiment_score":-0.0210694819688797},{"word":"escott","start":1.36,"end":1.76,"confidence":0.7918294,"punctuated_word":"Escott.","sentiment":"neutral","sentiment_score":-0.029764704406261444},{"word":"please","start":1.76,"end":2.08,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.0555143877863884},{"word":"leave","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.05582086741924286},{"word":"a","start":2.24,"end":2.32,"confidence":0.94384766,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.05389072000980377},{"word":"message","start":2.32,"end":2.6399999,"confidence":0.94555664,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.05395111441612244},{"word":"and","start":2.6399999,"end":2.72,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.029469413682818413},{"word":"i'll","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.020275719463825222},{"word":"get","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.03311271592974663},{"word":"back","start":3.04,"end":3.12,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.03293096274137497},{"word":"to","start":3.12,"end":3.28,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0348564088344574},{"word":"you","start":3.28,"end":3.36,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.030745379626750943},{"word":"as","start":3.36,"end":3.6,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.010893449187278748},{"word":"soon","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.004600856453180313},{"word":"as","start":3.76,"end":3.9199998,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.0028360486030578613},{"word":"possible","start":3.9199998,"end":4.42,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.032473258674144745}],"paragraphs":{"transcript":"\nReached the voice mail of Simon Escott. Please leave a message, and I'll get back to you as soon as possible.","paragraphs":[{"sentences":[{"text":"Reached the voice mail of Simon Escott.","start":0.16,"end":1.76,"sentiment":"neutral","sentiment_score":-0.023903181510312215},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.76,"end":4.42,"sentiment":"neutral","sentiment_score":-0.02694450518382447}],"sentiment":"neutral","sentiment_score":-0.025930730625987053,"num_words":21,"start":0.16,"end":4.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Reached the voice mail of Simon Escott. Please leave a message, and I'll get back to you as soon as possible.\n\nChannel 0: I got pork meat here. Good deal for the friends. Potato, carrots, brown peppers, and raisins, some olive oil, salt, peppers, cookies, percent done. They're already good to eat, but wait. There's more.\n\nGet a general serving in bowl, and add for the egg. Sedge of salt, mix them well, line up a banana leaf on a plate, empty boiled leaf onto a hot pan with some oil medium high heat, about 15","paragraphs":[{"sentences":[{"text":"Reached the voice mail of Simon Escott.","start":0.16,"end":1.76,"sentiment":"neutral","sentiment_score":-0.023903181510312215},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.76,"end":4.42,"sentiment":"neutral","sentiment_score":-0.02694450518382447}],"sentiment":"neutral","sentiment_score":-0.025930730625987053,"channel":1,"num_words":21,"start":0.16,"end":4.42},{"sentences":[{"text":"I got pork meat here.","start":5.8399997,"end":7.2799997,"sentiment":"neutral","sentiment_score":0.3205215990543365},{"text":"Good deal for the friends.","start":7.2799997,"end":8.48,"sentiment":"positive","sentiment_score":0.783118486404419},{"text":"Potato, carrots, brown peppers, and raisins, some olive oil, salt, peppers, cookies, percent done.","start":8.48,"end":14.905,"sentiment":"neutral","sentiment_score":0.32620530469076975},{"text":"They're already good to eat, but wait.","start":14.905,"end":16.385,"sentiment":"positive","sentiment_score":0.528784475156239},{"text":"There's more.","start":16.385,"end":17.025,"sentiment":"neutral","sentiment_score":0.09373729676008224}],"sentiment":"positive","sentiment_score":0.42345577613873914,"channel":0,"num_words":33,"start":5.8399997,"end":17.025},{"sentences":[{"text":"Get a general serving in bowl, and add for the egg.","start":17.025,"end":19.744999,"sentiment":"neutral","sentiment_score":0.09149431098591197},{"text":"Sedge of salt, mix them well, line up a banana leaf on a plate, empty boiled leaf onto a hot pan with some oil medium high heat, about 15","start":19.744999,"end":27.66,"sentiment":"neutral","sentiment_score":0.08785050323811071}],"sentiment":"neutral","sentiment_score":0.08885255036875606,"channel":0,"num_words":40,"start":17.025,"end":27.66}]},"summary":{"result":"success","short":"A customer is leaving a voicemail for Simon Escott, who is not available. The customer lists various foods and ingredients needed for a serving, including pork meat, pepper, pods, and realize shoes. They also suggest adding leaf and oil to a hot pan for a general serving."},"intents":{"segments":[{"text":"I got pork meat here. Good deal for the friends. Potato, carrots, brown peppers, and raisins, some olive oil, salt, peppers, cookies, percent done. They're already good to eat, but wait. There's more. Get a general serving in bowl, and add for the egg.","start_word":21,"end_word":64,"intents":[{"intent":"Order food","confidence_score":0.08935979}]}]},"sentiments":{"segments":[{"text":"Reached the voice mail of Simon Escott. Please leave a message, and I'll get back to you as soon as possible.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":-0.025361981242895126},{"text":"I got pork meat here. Good deal for the friends.","start_word":21,"end_word":30,"sentiment":"positive","sentiment_score":0.5576508045196533},{"text":"Potato, carrots, brown peppers, and raisins, some olive oil, salt, peppers, cookies, percent done.","start_word":31,"end_word":44,"sentiment":"neutral","sentiment_score":0.3305954039096832},{"text":"They're already good to eat, but wait.","start_word":45,"end_word":51,"sentiment":"positive","sentiment_score":0.5460836291313171},{"text":"There's more. Get a general serving in bowl, and add for the egg. Sedge of salt, mix them well, line up a banana leaf on a plate, empty boiled leaf onto a hot pan with some oil medium high heat, about 15","start_word":52,"end_word":93,"sentiment":"neutral","sentiment_score":0.08953536301851273}],"average":{"sentiment":"neutral","sentiment_score":0.19111641654132927}}}}