{"metadata":{"transaction_key":"deprecated","request_id":"019f6987-adbf-7d60-b2a8-eb56842d3b32","sha256":"a431c8a7db485693e88df4d4726f8e5fc80be7a0fce0e72b0145a9d6ec3edcc4","created":"2026-07-16T06:05:28.613Z","duration":29.663937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Hi. Good afternoon, Matthew. This is Dana from IT Financial. Can you hear me? Hello? Can anyone?","confidence":0.98999023,"words":[{"word":"hi","start":7.68,"end":7.8399997,"confidence":0.9667969,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.5153224468231201},{"word":"good","start":7.8399997,"end":8.08,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.6879372596740723},{"word":"afternoon","start":8.08,"end":8.4,"confidence":0.9863281,"punctuated_word":"afternoon,","sentiment":"positive","sentiment_score":0.6052876114845276},{"word":"matthew","start":8.4,"end":8.8,"confidence":0.98999023,"punctuated_word":"Matthew.","sentiment":"positive","sentiment_score":0.679462194442749},{"word":"this","start":8.8,"end":8.88,"confidence":1.0,"punctuated_word":"This","sentiment":"positive","sentiment_score":0.35091543197631836},{"word":"is","start":8.88,"end":9.12,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.31055787205696106},{"word":"dana","start":9.12,"end":9.36,"confidence":0.93408203,"punctuated_word":"Dana","sentiment":"positive","sentiment_score":0.35442304611206055},{"word":"from","start":9.36,"end":9.5199995,"confidence":0.99609375,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.33992132544517517},{"word":"it","start":9.5199995,"end":9.84,"confidence":0.49047852,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":0.29694733023643494},{"word":"financial","start":9.84,"end":10.34,"confidence":0.88378906,"punctuated_word":"Financial.","sentiment":"neutral","sentiment_score":0.17707198858261108},{"word":"can","start":10.4,"end":10.559999,"confidence":1.0,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.03154008090496063},{"word":"you","start":10.559999,"end":10.719999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09167616069316864},{"word":"hear","start":10.719999,"end":10.88,"confidence":1.0,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":0.02668091654777527},{"word":"me","start":10.88,"end":11.38,"confidence":1.0,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":0.014502346515655518},{"word":"hello","start":25.998875,"end":26.318874,"confidence":0.6921387,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.07666610926389694},{"word":"can","start":26.318874,"end":26.478874,"confidence":0.66259766,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.17325645685195923},{"word":"anyone","start":26.478874,"end":26.978874,"confidence":0.6291504,"punctuated_word":"anyone?","sentiment":"neutral","sentiment_score":-0.0723487064242363}],"paragraphs":{"transcript":"\nHi. Good afternoon, Matthew. This is Dana from IT Financial. Can you hear me? Hello?\n\nCan anyone?","paragraphs":[{"sentences":[{"text":"Hi.","start":7.68,"end":7.8399997,"sentiment":"positive","sentiment_score":0.5153224468231201},{"text":"Good afternoon, Matthew.","start":7.8399997,"end":8.8,"sentiment":"positive","sentiment_score":0.6575623552004496},{"text":"This is Dana from IT Financial.","start":8.8,"end":10.34,"sentiment":"neutral","sentiment_score":0.3049728324015935},{"text":"Can you hear me?","start":10.4,"end":11.38,"sentiment":"neutral","sentiment_score":-0.02050824463367462},{"text":"Hello?","start":25.998875,"end":26.318874,"sentiment":"neutral","sentiment_score":-0.07666610926389694}],"sentiment":"neutral","sentiment_score":0.2772764946023623,"num_words":15,"start":7.68,"end":26.318874},{"sentences":[{"text":"Can anyone?","start":26.318874,"end":26.978874,"sentiment":"neutral","sentiment_score":-0.12280258163809776}],"sentiment":"neutral","sentiment_score":-0.12280258163809776,"num_words":2,"start":26.318874,"end":26.978874}]}}]},{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi. Good afternoon, Matthew. This is Dana from IT Financial. Can you hear me? Hello?\n\nCan anyone?","paragraphs":[{"sentences":[{"text":"Hi.","start":7.68,"end":7.8399997,"sentiment":"positive","sentiment_score":0.5153224468231201},{"text":"Good afternoon, Matthew.","start":7.8399997,"end":8.8,"sentiment":"positive","sentiment_score":0.6575623552004496},{"text":"This is Dana from IT Financial.","start":8.8,"end":10.34,"sentiment":"neutral","sentiment_score":0.3049728324015935},{"text":"Can you hear me?","start":10.4,"end":11.38,"sentiment":"neutral","sentiment_score":-0.02050824463367462},{"text":"Hello?","start":25.998875,"end":26.318874,"sentiment":"neutral","sentiment_score":-0.07666610926389694}],"sentiment":"neutral","sentiment_score":0.2772764946023623,"channel":0,"num_words":15,"start":7.68,"end":26.318874},{"sentences":[{"text":"Can anyone?","start":26.318874,"end":26.978874,"sentiment":"neutral","sentiment_score":-0.12280258163809776}],"sentiment":"neutral","sentiment_score":-0.12280258163809776,"channel":0,"num_words":2,"start":26.318874,"end":26.978874}]},"summary":{"result":"success","short":"Hi. Good afternoon, Matthew. This is Dana from IT Financial. Can you hear me? Hello? Can anyone?"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. Good afternoon, Matthew.","start_word":0,"end_word":3,"sentiment":"positive","sentiment_score":0.6125831604003906},{"text":"This is Dana from IT Financial. Can you hear me? Hello? Can anyone?","start_word":4,"end_word":16,"sentiment":"neutral","sentiment_score":0.09787119925022124}],"average":{"sentiment":"neutral","sentiment_score":0.24199052810668945}}}}