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It's Carl calling from OQ Financial. How are you today? Yeah. I had you scheduled in for your your statement of advice presentation this afternoon.\n\nIs now still a good time for you, Terry? Terry? Okay. No. It's not a problem.\n\nWould you be free sort of in the the next thirty minutes, or are you there for quite a while? Yeah. I'll I'll give you a call at four 04:30 and see how you or a bit after 04:30, see how you're traveling. And then if you're still busy, we can just reschedule that for another time. No problem, Terry.\n\nYeah. We had the annual review. So this is just the updated advice from that just in regards to your investments. Yeah. So we did have a discussion around it previously.\n\nIt's just in regards to actually updating your advice and presenting the documents, see if you're happy with the changes to implement those. Yeah. Yeah. Yeah. This is just an update because obviously in regards to to that one well, I'll give you a callback because I don't wanna hold you up if you are at work.\n\nI'll give you a callback in thirty minutes there and see if you're free to go over the document there and the changes. Okay. Not a problem. I'll give you a callback in thirty. Thanks, Terry.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Terry.","start":2.48,"end":3.28,"sentiment":"positive","sentiment_score":0.42229681213696796},{"text":"It's Carl calling from OQ Financial.","start":3.28,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.3178589741388957},{"text":"How are you today?","start":4.7999997,"end":5.54,"sentiment":"positive","sentiment_score":0.37975186109542847},{"text":"Yeah.","start":7.7599998,"end":8.08,"sentiment":"neutral","sentiment_score":0.19542929530143735},{"text":"I had you scheduled in for your your statement of advice presentation this afternoon.","start":8.08,"end":11.12,"sentiment":"neutral","sentiment_score":0.22345507677112306}],"sentiment":"neutral","sentiment_score":0.28631614627582685,"num_words":28,"start":2.48,"end":11.12},{"sentences":[{"text":"Is now still a good time for you, 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No. I'm a bit busy at the I know I know work back at work, sir. Yeah. Maybe another thirty minutes. I'll give you a callback or or or maybe thirty minutes. Fuck. Yeah. Okay. Okay, mate. No problem. I thought we had this not long ago anyway to schedule this call from the start of the month. It's not near the start of the month. Okay. Seems alright. I did lose a little bit then starting to gain back a bit when the wall did happen and now it's starting to go back a bit. Seems alright. Yeah. Yeah. I think I'm on the road. I don't know. Jim, really, not at work. But when I finish Jim, give me a call then. Alright, mate. Alright, mate. Cheers, mate. 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No. I'm a bit busy at the I know I know work back at work, sir. Yeah. Maybe another thirty minutes.\n\nI'll give you a callback or or or maybe thirty minutes. Fuck. Yeah. Okay. Okay, mate.\n\nNo problem. I thought we had this not long ago anyway to schedule this call from the start of the month. It's not near the start of the month. Okay. Seems alright.\n\nI did lose a little bit then starting to gain back a bit when the wall did happen and now it's starting to go back a bit. Seems alright. Yeah. Yeah. I think I'm on the road.\n\nI don't know. Jim, really, not at work. But when I finish Jim, give me a call then. Alright, mate. Alright, mate.\n\nCheers, mate. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":5.6,"end":6.1,"sentiment":"neutral","sentiment_score":0.12173205614089966},{"text":"No.","start":12.045,"end":12.545,"sentiment":"neutral","sentiment_score":-0.1551954746246338},{"text":"I'm a bit busy at the I know I know work back at work, sir.","start":13.965,"end":17.025,"sentiment":"negative","sentiment_score":-0.3890750269095103},{"text":"Yeah.","start":25.805,"end":25.965,"sentiment":"neutral","sentiment_score":-0.03051561862230301},{"text":"Maybe another thirty minutes.","start":25.965,"end":27.27,"sentiment":"neutral","sentiment_score":-0.040668088011443615}],"sentiment":"neutral","sentiment_score":-0.27558076330883935,"num_words":22,"start":5.6,"end":27.27},{"sentences":[{"text":"I'll give you a callback or or or maybe thirty minutes.","start":27.83,"end":31.210001,"sentiment":"neutral","sentiment_score":-0.0646200417117639},{"text":"Fuck.","start":32.39,"end":32.55,"sentiment":"negative","sentiment_score":-0.6608874201774597},{"text":"Yeah.","start":32.55,"end":33.05,"sentiment":"neutral","sentiment_score":-0.15908920764923096},{"text":"Okay.","start":37.91,"end":38.41,"sentiment":"neutral","sentiment_score":-0.04148803651332855},{"text":"Okay, mate.","start":40.735,"end":41.375,"sentiment":"neutral","sentiment_score":0.05585670471191406}],"sentiment":"neutral","sentiment_score":-0.09128573210909963,"num_words":16,"start":27.83,"end":41.375},{"sentences":[{"text":"No problem.","start":41.375,"end":42.035,"sentiment":"neutral","sentiment_score":0.08755439147353172},{"text":"I thought we had this not long ago anyway to schedule this call from the start of the month.","start":42.415,"end":47.055,"sentiment":"neutral","sentiment_score":-0.047955568683774846},{"text":"It's not near the start of the month.","start":47.055,"end":48.765,"sentiment":"neutral","sentiment_score":-0.2583374585956335},{"text":"Okay.","start":70.125,"end":70.625,"sentiment":"neutral","sentiment_score":0.05033450573682785},{"text":"Seems alright.","start":71.405,"end":72.205,"sentiment":"neutral","sentiment_score":-0.0481027290225029}],"sentiment":"neutral","sentiment_score":-0.08901930134743452,"num_words":32,"start":41.375,"end":72.205},{"sentences":[{"text":"I did lose a little bit then starting to gain back a bit when the wall did happen and now it's starting to go back a bit.","start":72.205,"end":78.384995,"sentiment":"negative","sentiment_score":-0.4091447073000449},{"text":"Seems alright.","start":79.405,"end":80.225,"sentiment":"neutral","sentiment_score":0.05077558010816574},{"text":"Yeah.","start":92.87,"end":93.19,"sentiment":"neutral","sentiment_score":0.0323638878762722},{"text":"Yeah.","start":93.19,"end":93.51,"sentiment":"neutral","sentiment_score":0.016190657392144203},{"text":"I think I'm on the road.","start":93.51,"end":94.55,"sentiment":"neutral","sentiment_score":-0.03613818219552437}],"sentiment":"neutral","sentiment_score":-0.30036839148080025,"num_words":37,"start":72.205,"end":94.55},{"sentences":[{"text":"I don't know.","start":94.55,"end":95.03,"sentiment":"neutral","sentiment_score":-0.07579747339089711},{"text":"Jim, really, not at work.","start":95.03,"end":96.310005,"sentiment":"neutral","sentiment_score":-0.1048419177532196},{"text":"But when I finish Jim, give me a call then.","start":96.310005,"end":98.810005,"sentiment":"neutral","sentiment_score":0.004414227977395058},{"text":"Alright, mate.","start":100.12494,"end":100.86494,"sentiment":"neutral","sentiment_score":0.22681472450494766},{"text":"Alright, mate.","start":102.04494,"end":102.60494,"sentiment":"neutral","sentiment_score":0.19776123017072678}],"sentiment":"neutral","sentiment_score":0.006440553644841369,"num_words":22,"start":94.55,"end":102.60494},{"sentences":[{"text":"Cheers, mate.","start":102.60494,"end":103.08494,"sentiment":"positive","sentiment_score":0.6875230371952057},{"text":"Bye.","start":103.08494,"end":103.58494,"sentiment":"neutral","sentiment_score":-0.09878897666931152}],"sentiment":"positive","sentiment_score":0.42541903257369995,"num_words":3,"start":102.60494,"end":103.58494}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good afternoon, Terry. It's Carl calling from OQ Financial. How are you today?\n\nChannel 1: Hello?\n\nChannel 0: Yeah. I had you scheduled in for your your statement of advice presentation this afternoon. Is now still a good time for\n\nChannel 1: No.\n\nChannel 0: you, Terry?\n\nChannel 1: I'm a bit busy at the I know I know work back at work, sir.\n\nChannel 0: Terry? Okay. No. It's not a problem. Would you be free sort of in the the next thirty minutes, or are you there for quite a while?\n\nChannel 1: Yeah. Maybe another thirty minutes. I'll give you a callback or or or maybe thirty minutes.\n\nChannel 0: Yeah. I'll I'll\n\nChannel 1: Fuck. Yeah.\n\nChannel 0: give you a call at four 04:30 and see how you or a bit after 04:30, see how you're traveling. And then\n\nChannel 1: Okay.\n\nChannel 0: if you're still busy, we can just reschedule that for another time.\n\nChannel 1: Okay, mate. No problem. I\n\nChannel 0: No\n\nChannel 1: thought\n\nChannel 0: problem,\n\nChannel 1: we had\n\nChannel 0: Terry.\n\nChannel 1: this not long ago anyway to schedule this call from the start of the month. It's not near the start of the month.\n\nChannel 0: Yeah. We had the annual review. So this is just the updated advice from that just in regards to your investments. Yeah. So we did have a discussion around it previously.\n\nIt's just in regards to actually updating your advice and presenting the documents, see if you're happy with the changes to implement those.\n\nChannel 1: Okay. Seems alright. I did lose a little bit then starting to gain back a bit when the wall did happen and now it's starting to go back a bit.\n\nChannel 0: Yeah.\n\nChannel 1: Seems\n\nChannel 0: Yeah.\n\nChannel 1: alright.\n\nChannel 0: Yeah. This is just an update because obviously in regards to to that one well, I'll give you a callback because I don't wanna hold you up if you are at work. I'll give you a callback in thirty minutes there and see if you're free to go over the document there and the changes.\n\nChannel 1: Yeah. Yeah. I think I'm on the road. I don't know. Jim, really, not at work.\n\nBut when I finish Jim, give me a call then.\n\nChannel 0: Okay. Not a problem.\n\nChannel 1: Alright,\n\nChannel 0: I'll give\n\nChannel 1: mate.\n\nChannel 0: you a callback in thirty. Thanks, Terry.\n\nChannel 1: Alright, mate. Cheers, mate.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Terry.","start":2.48,"end":3.28,"sentiment":"positive","sentiment_score":0.42229681213696796},{"text":"It's Carl calling from OQ Financial.","start":3.28,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.3178589741388957},{"text":"How are you today?","start":4.7999997,"end":5.54,"sentiment":"positive","sentiment_score":0.37975186109542847}],"sentiment":"positive","sentiment_score":0.3610039788943071,"channel":0,"num_words":13,"start":2.48,"end":5.54},{"sentences":[{"text":"Hello?","start":5.6,"end":6.1,"sentiment":"neutral","sentiment_score":0.12173205614089966}],"sentiment":"neutral","sentiment_score":0.12173205614089966,"channel":1,"num_words":1,"start":5.6,"end":6.1},{"sentences":[{"text":"Yeah.","start":7.7599998,"end":8.08,"sentiment":"neutral","sentiment_score":0.19542929530143735},{"text":"I had you scheduled in for your your statement of advice presentation this 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thirty.","start":100.425,"end":101.545,"sentiment":"neutral","sentiment_score":0.2179091215133667},{"text":"Thanks, Terry.","start":101.545,"end":102.285,"sentiment":"positive","sentiment_score":0.506274402141571}],"sentiment":"neutral","sentiment_score":0.3002992016928537,"channel":0,"num_words":7,"start":100.425,"end":102.285},{"sentences":[{"text":"Alright, mate.","start":102.04494,"end":102.60494,"sentiment":"neutral","sentiment_score":0.19776123017072678},{"text":"Cheers, 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Terry had been scheduled to present the presentation but was too busy to it. Carl said he would call back in 30 minutes to go over the documents and presented the changes to Terry's investment portfolio. They ended the call on friendly terms."},"intents":{"segments":[{"text":"I had you scheduled in for your your statement of advice presentation this afternoon.","start_word":15,"end_word":28,"intents":[{"intent":"Schedule statement of advice presentation","confidence_score":0.44137552}]},{"text":"if you're still busy, we can just reschedule that for another time.","start_word":125,"end_word":136,"intents":[{"intent":"Reschedule call","confidence_score":0.52710295}]},{"text":"So this is just the updated advice from that just in regards to your investments. Yeah.","start_word":178,"end_word":193,"intents":[{"intent":"Update advice","confidence_score":0.5004805}]},{"text":"So we did have a discussion around it previously. It's just in regards to actually updating your advice and presenting the documents, see if you're happy with the changes to implement those. Okay.","start_word":193,"end_word":225,"intents":[{"intent":"Implement changes","confidence_score":0.54211676}]},{"text":"This is just an update because obviously in regards to to that one well, I'll give you a callback because I don't wanna hold you up if you are at work. I'll give you a callback in thirty minutes there and see if you're free to go over the document there and the changes. Yeah.","start_word":260,"end_word":314,"intents":[{"intent":"Schedule callback","confidence_score":0.029343203}]}]},"sentiments":{"segments":[{"text":"Good afternoon, Terry. It's Carl calling from OQ Financial. How are you today?","start_word":0,"end_word":12,"sentiment":"positive","sentiment_score":0.3658545315265655},{"text":"Hello? Yeah. I had you scheduled in for your your statement of advice presentation this afternoon. Is now still a good time for No. you, Terry?","start_word":13,"end_word":38,"sentiment":"neutral","sentiment_score":0.13501979410648346},{"text":"I'm a bit busy at the I know I know work back at work, sir.","start_word":39,"end_word":53,"sentiment":"negative","sentiment_score":-0.3873714804649353},{"text":"Terry? Okay. No. It's not a problem. Would you be free sort of in the the next thirty minutes, or are you there for quite a while? Yeah. Maybe another thirty minutes. I'll give you a callback or or or maybe thirty minutes. Yeah.","start_word":54,"end_word":97,"sentiment":"neutral","sentiment_score":-0.05676748603582382},{"text":"I'll I'll Fuck.","start_word":98,"end_word":100,"sentiment":"negative","sentiment_score":-0.610174298286438},{"text":"Yeah. give you a call at four 04:30 and see how you or a bit after 04:30, see how you're traveling. And then Okay. if you're still busy, we can just reschedule that for another time. Okay, mate. No problem. I No thought problem, we had Terry. this not long ago anyway to schedule this call from the start of the month. It's not near the start of the month. Yeah. We had the annual review. So this is just the updated advice from that just in regards to your investments. Yeah. So we did have a discussion around it previously. It's just in regards to actually updating your advice and presenting the documents, see if you're happy with the changes to implement those. Okay. Seems alright.","start_word":101,"end_word":227,"sentiment":"neutral","sentiment_score":0.03499375295451307},{"text":"I did lose a little bit then starting to gain back a bit when the wall did happen and now it's starting to go back a bit.","start_word":228,"end_word":254,"sentiment":"negative","sentiment_score":-0.4108646512031555},{"text":"Yeah. Seems Yeah. alright. Yeah. This is just an update because obviously in regards to to that one well, I'll give you a callback because I don't wanna hold you up if you are at work. I'll give you a callback in thirty minutes there and see if you're free to go over the document there and the changes. Yeah. Yeah. I think I'm on the road. I don't know. Jim, really, not at work. But when I finish Jim, give me a call then. Okay. Not a problem. Alright, I'll give mate. you a callback in thirty.","start_word":255,"end_word":352,"sentiment":"neutral","sentiment_score":0.06782253831624985},{"text":"Thanks, Terry.","start_word":353,"end_word":354,"sentiment":"positive","sentiment_score":0.506274402141571},{"text":"Alright, mate.","start_word":355,"end_word":356,"sentiment":"neutral","sentiment_score":0.2228914499282837},{"text":"Cheers, mate. Bye.","start_word":357,"end_word":359,"sentiment":"positive","sentiment_score":0.5850713849067688},{"text":"Bye.","start_word":360,"end_word":360,"sentiment":"neutral","sentiment_score":0.208108589053154}],"average":{"sentiment":"neutral","sentiment_score":0.010826867481447617}}}}