{"metadata":{"transaction_key":"deprecated","request_id":"019efce4-980f-77b2-b8c1-746300edcd5a","sha256":"5f9a75fd4be3e2d6c29e5b206028fc2c46c08baa14422bdec97ab352592de3e0","created":"2026-06-25T03:48:20.968Z","duration":9.143937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi.","confidence":0.98291016,"words":[{"word":"oh","start":4.88,"end":5.2,"confidence":0.94262695,"punctuated_word":"Oh,","sentiment":"negative","sentiment_score":-0.4711973369121551},{"word":"hi","start":5.2,"end":5.7,"confidence":0.98291016,"punctuated_word":"hi.","sentiment":"negative","sentiment_score":-0.5021483898162842}],"paragraphs":{"transcript":"\nOh, hi.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":4.88,"end":5.7,"sentiment":"negative","sentiment_score":-0.48667286336421967}],"sentiment":"negative","sentiment_score":-0.48667286336421967,"num_words":2,"start":4.88,"end":5.7}]}}]},{"alternatives":[{"transcript":"Johan Kruegel. Isn't available right now. Please leave a detailed message after the tone. When","confidence":0.99902344,"words":[{"word":"johan","start":0.48,"end":0.98,"confidence":0.720459,"punctuated_word":"Johan","sentiment":"neutral","sentiment_score":-0.108030267059803},{"word":"kruegel","start":2.3999999,"end":2.8999999,"confidence":0.6911316,"punctuated_word":"Kruegel.","sentiment":"neutral","sentiment_score":-0.11745711416006088},{"word":"isn't","start":4.64,"end":4.96,"confidence":0.99658203,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.4491922855377197},{"word":"available","start":4.96,"end":5.46,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.598700761795044},{"word":"right","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.32403048872947693},{"word":"now","start":5.68,"end":6.18,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.4573747515678406},{"word":"please","start":6.24,"end":6.56,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4908611178398132},{"word":"leave","start":6.56,"end":6.7999997,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4018564820289612},{"word":"a","start":6.7999997,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4188522100448608},{"word":"detailed","start":6.8799996,"end":7.3599997,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.43451201915740967},{"word":"message","start":7.3599997,"end":7.8399997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4617796540260315},{"word":"after","start":7.8399997,"end":8.16,"confidence":0.99902344,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3334404230117798},{"word":"the","start":8.16,"end":8.24,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.45528918504714966},{"word":"tone","start":8.24,"end":8.72,"confidence":0.9970703,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.34670940041542053},{"word":"when","start":8.72,"end":9.143937,"confidence":0.8774414,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.1138421893119812}],"paragraphs":{"transcript":"\nJohan Kruegel. Isn't available right now. Please leave a detailed message after the tone. When","paragraphs":[{"sentences":[{"text":"Johan Kruegel.","start":0.48,"end":2.8999999,"sentiment":"neutral","sentiment_score":-0.11274369060993195},{"text":"Isn't available right now.","start":4.64,"end":6.18,"sentiment":"negative","sentiment_score":-0.4573245719075203},{"text":"Please leave a detailed message after the tone.","start":6.24,"end":8.72,"sentiment":"negative","sentiment_score":-0.4179125614464283},{"text":"When","start":8.72,"end":9.143937,"sentiment":"neutral","sentiment_score":-0.1138421893119812}],"sentiment":"negative","sentiment_score":-0.3674618899822235,"num_words":15,"start":0.48,"end":9.143937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Johan Kruegel. Isn't\n\nChannel 0: Oh,\n\nChannel 1: available\n\nChannel 0: hi.\n\nChannel 1: right now. Please leave a detailed message after the tone. When","paragraphs":[{"sentences":[{"text":"Johan Kruegel.","start":0.48,"end":2.8999999,"sentiment":"neutral","sentiment_score":-0.11274369060993195},{"text":"Isn't","start":4.64,"end":4.96,"sentiment":"negative","sentiment_score":-0.4491922855377197}],"sentiment":"neutral","sentiment_score":-0.22489322225252786,"channel":1,"num_words":3,"start":0.48,"end":4.96},{"sentences":[{"text":"Oh,","start":4.88,"end":5.2,"sentiment":"negative","sentiment_score":-0.4711973369121551}],"sentiment":"negative","sentiment_score":-0.4711973369121551,"channel":0,"num_words":1,"start":4.88,"end":5.2},{"sentences":[{"text":"available","start":4.96,"end":5.46,"sentiment":"negative","sentiment_score":-0.598700761795044}],"sentiment":"negative","sentiment_score":-0.598700761795044,"channel":1,"num_words":1,"start":4.96,"end":5.46},{"sentences":[{"text":"hi.","start":5.2,"end":5.7,"sentiment":"negative","sentiment_score":-0.5021483898162842}],"sentiment":"negative","sentiment_score":-0.5021483898162842,"channel":0,"num_words":1,"start":5.2,"end":5.7},{"sentences":[{"text":"right now.","start":5.52,"end":6.18,"sentiment":"negative","sentiment_score":-0.39070262014865875},{"text":"Please leave a detailed message after the tone.","start":6.24,"end":8.72,"sentiment":"negative","sentiment_score":-0.4179125614464283},{"text":"When","start":8.72,"end":9.143937,"sentiment":"neutral","sentiment_score":-0.1138421893119812}],"sentiment":"negative","sentiment_score":-0.3853225382891568,"channel":1,"num_words":11,"start":5.52,"end":9.143937}]},"summary":{"result":"success","short":"Johan Kruegel. Isn't Oh, available hi. right now. Please leave a detailed message after the tone. When"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":8,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.7486171}]}]},"sentiments":{"segments":[{"text":"Johan Kruegel.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.11431483924388884},{"text":"Isn't Oh, available hi. right now. Please leave a detailed message after the tone.","start_word":2,"end_word":15,"sentiment":"negative","sentiment_score":-0.4408259391784668},{"text":"When","start_word":16,"end_word":16,"sentiment":"neutral","sentiment_score":-0.21489444375038147}],"average":{"sentiment":"negative","sentiment_score":-0.3679926554361979}}}}