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Good morning. I'm sorry. Good afternoon. Robert, it's Ronald from Cloud Solution IT.\n\nHow are you doing today? I'm doing wonderful. Thank you for asking. Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the sorry. Alright. Yeah. I remember it now, sir. I did talk to you, sir, last year.\n\nYeah. I I I remember it. My apologies, sir. Alright. Thank you.\n\nMy my apologies. Take care. Alright. Bye bye. 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Nice, man. How are you? I think you spoke to a different bloke, mate. Someone has sold my details to a heap of people.\n\nThere is a different Robert Pasco who is in technology, and that person is not me. So if you spoke to me last year, I would have told you to delete my phone number because I'm a mining engineer who works for BHP. I've got nothing to do with IT. Yeah. Yeah.\n\nYeah, man. So it's not me. All too, man. Yeah. Best of luck.\n\nNo worries. I'll do it. Thanks. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.016476497054100037},{"text":"Nice, man.","start":13.725,"end":14.205,"sentiment":"positive","sentiment_score":0.49963217973709106},{"text":"How are you?","start":14.205,"end":14.945,"sentiment":"positive","sentiment_score":0.3393925428390503},{"text":"I think you spoke to a different bloke, mate.","start":38.98,"end":41.0,"sentiment":"neutral","sentiment_score":-0.05031338706612587},{"text":"Someone has sold my details to a heap of people.","start":41.825,"end":45.524998,"sentiment":"neutral","sentiment_score":-0.27091592401266096}],"sentiment":"neutral","sentiment_score":-0.045122449547052385,"num_words":25,"start":1.28,"end":45.524998},{"sentences":[{"text":"There is a different Robert Pasco who is in technology, and that person is not me.","start":45.905,"end":50.945,"sentiment":"neutral","sentiment_score":-0.17308403318747878},{"text":"So if you spoke to me last year, I would have told you to delete my phone number because I'm a mining engineer who works for BHP.","start":50.945,"end":58.28,"sentiment":"neutral","sentiment_score":-0.13424569809878314},{"text":"I've got nothing to do with IT.","start":58.28,"end":59.739998,"sentiment":"neutral","sentiment_score":-0.17558633642537252},{"text":"Yeah.","start":62.6,"end":63.1,"sentiment":"neutral","sentiment_score":-0.011397989466786385},{"text":"Yeah.","start":64.68,"end":65.18,"sentiment":"neutral","sentiment_score":-0.007622135803103447}],"sentiment":"neutral","sentiment_score":-0.14696351653681353,"num_words":52,"start":45.905,"end":65.18},{"sentences":[{"text":"Yeah, man.","start":68.375,"end":68.775,"sentiment":"neutral","sentiment_score":-0.08765451610088348},{"text":"So it's not me.","start":68.775,"end":69.835,"sentiment":"neutral","sentiment_score":-0.11717061325907707},{"text":"All too, man.","start":70.135,"end":71.035,"sentiment":"neutral","sentiment_score":-0.04387989019354185},{"text":"Yeah.","start":72.695,"end":72.935005,"sentiment":"neutral","sentiment_score":0.054973796010017395},{"text":"Best of luck.","start":72.935005,"end":73.835,"sentiment":"neutral","sentiment_score":0.13480451454718909}],"sentiment":"neutral","sentiment_score":-0.024326447397470474,"num_words":13,"start":68.375,"end":73.835},{"sentences":[{"text":"No worries.","start":75.575005,"end":76.315,"sentiment":"neutral","sentiment_score":0.045308055356144905},{"text":"I'll do it.","start":76.535,"end":77.015,"sentiment":"neutral","sentiment_score":0.11999668926000595},{"text":"Thanks.","start":77.015,"end":77.255005,"sentiment":"neutral","sentiment_score":0.21208307147026065},{"text":"Bye.","start":77.255005,"end":77.335,"sentiment":"neutral","sentiment_score":0.09229201078414916},{"text":"Bye.","start":77.335,"end":77.835,"sentiment":"neutral","sentiment_score":0.07936877012252808}],"sentiment":"neutral","sentiment_score":0.10429375385865569,"num_words":8,"start":75.575005,"end":77.835}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Good morning. I'm sorry. Good afternoon. Robert, it's Ronald from Cloud Solution IT.\n\nHow are you doing today?\n\nChannel 1: Nice, man. How are you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nChannel 1: I think\n\nChannel 0: Name\n\nChannel 1: you spoke\n\nChannel 0: of\n\nChannel 1: to a\n\nChannel 0: the\n\nChannel 1: different bloke, mate.\n\nChannel 0: sorry.\n\nChannel 1: Someone has sold my details to a heap of people. There is a different Robert Pasco who is in technology, and that person is not me. So if you spoke\n\nChannel 0: Alright.\n\nChannel 1: to me last year, I would have told you to delete my phone number because I'm a mining engineer who works for BHP. I've got nothing to do with IT.\n\nChannel 0: Yeah. I remember it now, sir. I did\n\nChannel 1: Yeah.\n\nChannel 0: talk to you, sir, last year.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. I I I remember it. My apologies,\n\nChannel 1: Yeah, man. So\n\nChannel 0: sir.\n\nChannel 1: it's not me. All too, man. Yeah. Best of luck.\n\nChannel 0: Alright. Thank you. My my apologies.\n\nChannel 1: No worries.\n\nChannel 0: Take care.\n\nChannel 1: I'll\n\nChannel 0: Alright.\n\nChannel 1: do it. Thanks.\n\nChannel 0: Bye bye.\n\nChannel 1: Bye. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.016476497054100037}],"sentiment":"neutral","sentiment_score":0.016476497054100037,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Yes.","start":3.9199998,"end":4.42,"sentiment":"neutral","sentiment_score":0.0865633562207222},{"text":"Good morning.","start":4.7999997,"end":5.54,"sentiment":"neutral","sentiment_score":0.19159663468599317},{"text":"I'm sorry.","start":5.68,"end":6.08,"sentiment":"neutral","sentiment_score":0.08064906299114227},{"text":"Good afternoon.","start":6.08,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.16703734546899796},{"text":"Robert, it's Ronald from Cloud Solution 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He explains that he was trying to introduce his company and services to a different employee named Robert Pasco, but was told to delete his phone number. He apologizes again and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Yes. Good morning. I'm sorry. Good afternoon. Robert, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.1611858457326889},{"text":"Nice, man. How are you? I'm doing wonderful. Thank you for asking.","start_word":20,"end_word":31,"sentiment":"positive","sentiment_score":0.550254225730896},{"text":"Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. I think Name you spoke of to a the different bloke, mate. sorry. Someone has sold my details to a heap of people. There is a different Robert Pasco who is in technology, and that person is not me. So if you spoke Alright. to me last year, I would have told you to delete my phone number because I'm a mining engineer who works for BHP. I've got nothing to do with IT. Yeah. I remember it now, sir. I did Yeah. talk to you, sir, last year. Yeah. Yeah. I I I remember it. My apologies, Yeah, man. So sir. it's not me. All too, man. Yeah. Best of luck. Alright. Thank you. My my apologies. No worries. Take care. I'll Alright. do it. Thanks. Bye bye. Bye. Bye. Bye bye.","start_word":32,"end_word":215,"sentiment":"neutral","sentiment_score":-0.0422167032957077}],"average":{"sentiment":"neutral","sentiment_score":0.012447383587176983}}}}