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ahead.","start":11.759999,"end":12.165,"sentiment":"neutral","sentiment_score":0.19581547379493713}],"sentiment":"neutral","sentiment_score":0.22100775529231345,"channel":1,"num_words":7,"start":9.679999,"end":12.165},{"sentences":[{"text":"Oh,","start":12.285,"end":12.785,"sentiment":"neutral","sentiment_score":0.07380248606204987}],"sentiment":"neutral","sentiment_score":0.07380248606204987,"channel":0,"num_words":1,"start":12.285,"end":12.785},{"sentences":[{"text":"Andrew.","start":12.325,"end":12.825,"sentiment":"neutral","sentiment_score":0.1041555404663086}],"sentiment":"neutral","sentiment_score":0.1041555404663086,"channel":1,"num_words":1,"start":12.325,"end":12.825},{"sentences":[{"text":"yes.","start":14.045,"end":14.525,"sentiment":"neutral","sentiment_score":0.13773101568222046},{"text":"It will just be quite Mark.","start":14.525,"end":15.805,"sentiment":"neutral","sentiment_score":0.24189661194880804},{"text":"Thank you.","start":15.805,"end":16.545,"sentiment":"positive","sentiment_score":0.5047108829021454},{"text":"You know, we help organizations improve cybersecurity without increasing security spend.","start":16.845,"end":21.744999,"sentiment":"neutral","sentiment_score":0.2273691018873995},{"text":"And, Mark, we wanted to introduce our AI platform.","start":22.125,"end":24.865,"sentiment":"neutral","sentiment_score":0.17293450401888955}],"sentiment":"neutral","sentiment_score":0.22951734862450895,"channel":0,"num_words":29,"start":14.045,"end":24.865},{"sentences":[{"text":"It works alongside your existing security tools.","start":25.68,"end":28.58,"sentiment":"neutral","sentiment_score":0.19721563586166926},{"text":"This is to reduce manual work and provide a complete audit trail for governance.","start":28.800001,"end":33.3,"sentiment":"neutral","sentiment_score":0.20637053889887674},{"text":"And","start":34.08,"end":34.58,"sentiment":"neutral","sentiment_score":-0.07352674007415771}],"sentiment":"neutral","sentiment_score":0.19073501161553644,"channel":0,"num_words":22,"start":25.68,"end":34.58},{"sentences":[{"text":"No.","start":34.260002,"end":34.42,"sentiment":"neutral","sentiment_score":-0.3187207877635956},{"text":"Thanks.","start":34.42,"end":34.9,"sentiment":"neutral","sentiment_score":-0.2662160396575928}],"sentiment":"neutral","sentiment_score":-0.2924684137105942,"channel":1,"num_words":2,"start":34.260002,"end":34.9},{"sentences":[{"text":"we just","start":34.64,"end":35.120003,"sentiment":"neutral","sentiment_score":-0.3083405941724777}],"sentiment":"neutral","sentiment_score":-0.3083405941724777,"channel":0,"num_words":2,"start":34.64,"end":35.120003},{"sentences":[{"text":"No.","start":34.9,"end":35.14,"sentiment":"negative","sentiment_score":-0.483833909034729}],"sentiment":"negative","sentiment_score":-0.483833909034729,"channel":1,"num_words":1,"start":34.9,"end":35.14},{"sentences":[{"text":"want","start":35.120003,"end":35.620003,"sentiment":"negative","sentiment_score":-0.3702042996883392}],"sentiment":"negative","sentiment_score":-0.3702042996883392,"channel":0,"num_words":1,"start":35.120003,"end":35.620003},{"sentences":[{"text":"Thanks, Andrew.","start":35.14,"end":35.94,"sentiment":"negative","sentiment_score":-0.39864590764045715},{"text":"I'm I'm not interested.","start":35.94,"end":37.0,"sentiment":"negative","sentiment_score":-0.7369668185710907},{"text":"Yeah.","start":37.14,"end":37.64,"sentiment":"neutral","sentiment_score":-0.3203181028366089},{"text":"I'm on holiday, so I'll see you later.","start":37.94,"end":40.878437,"sentiment":"neutral","sentiment_score":-0.18973769154399633}],"sentiment":"negative","sentiment_score":-0.3722252483169238,"channel":1,"num_words":15,"start":35.14,"end":40.878437}]},"summary":{"result":"success","short":"An agent from BusyLens AI calls Mark to introduce their AI platform, which works alongside Mark's existing security tools. The agent explains that their platform provides a complete audit trail for governance and offers a solution for reducing manual work. Mark is not interested and is on holiday, so the call ends."},"intents":{"segments":[{"text":"And, Mark, we wanted to introduce our AI platform. It works alongside your existing security tools. This is to reduce manual work and provide a complete audit trail for governance. And No.","start_word":47,"end_word":78,"intents":[{"intent":"Offer platform","confidence_score":0.002328563}]},{"text":"This is to reduce manual work and provide a complete audit trail for governance. And No. Thanks.","start_word":63,"end_word":79,"intents":[{"intent":"Reduce manual work","confidence_score":0.35693425},{"intent":"Provide audit trail","confidence_score":0.5282509}]}]},"sentiments":{"segments":[{"text":"Hello. Mark speaking. Oh, Mark. It's Andrew from BusyLens AI. Have I caught you in a bad time? Yeah. It's you're fine, mate. Go ahead. Oh, Andrew. yes. It will just be quite Mark.","start_word":0,"end_word":33,"sentiment":"neutral","sentiment_score":0.04994652420282364},{"text":"Thank you.","start_word":34,"end_word":35,"sentiment":"positive","sentiment_score":0.4904137849807739},{"text":"You know, we help organizations improve cybersecurity without increasing security spend. And, Mark, we wanted to introduce our AI platform. It works alongside your existing security tools. This is to reduce manual work and provide a complete audit trail for governance. And No. Thanks.","start_word":36,"end_word":79,"sentiment":"neutral","sentiment_score":0.16286812722682953},{"text":"we just No. want Thanks, Andrew. I'm I'm not interested.","start_word":80,"end_word":89,"sentiment":"negative","sentiment_score":-0.5603670477867126},{"text":"Yeah. I'm on holiday, so I'll see you later.","start_word":90,"end_word":98,"sentiment":"neutral","sentiment_score":-0.22088895738124847}],"average":{"sentiment":"neutral","sentiment_score":-0.0023703263295407327}}}}