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Ian speaking. I'm I'm sorry. Who are you chasing? This isn't James's number.\n\nSorry, mate. James has got a different number now. Pardon? Yeah, mate. Just go to page right?\n\nLet me take a look, Brian. I'll see if I can get it. 0 oh, wait. Let me just okay. Try and bring this up.\n\nRight? What number have you got? Okay. So if you try this one, 0488355 591. Yep.\n\nThat that should be his new number. Awesome. Thank you, bro. Have a good day.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.39999998,"end":0.64,"sentiment":"neutral","sentiment_score":0.046896256506443024},{"text":"Ian speaking.","start":0.64,"end":1.62,"sentiment":"neutral","sentiment_score":0.0494808591902256},{"text":"I'm I'm sorry.","start":10.88,"end":11.5199995,"sentiment":"neutral","sentiment_score":-0.08923940236369769},{"text":"Who are you chasing?","start":11.5199995,"end":12.5,"sentiment":"neutral","sentiment_score":-0.1172056719660759},{"text":"This isn't James's number.","start":14.745,"end":16.185,"sentiment":"neutral","sentiment_score":-0.13856206834316254}],"sentiment":"neutral","sentiment_score":-0.08178079953151089,"num_words":14,"start":0.39999998,"end":16.185},{"sentences":[{"text":"Sorry, mate.","start":16.185,"end":16.985,"sentiment":"neutral","sentiment_score":-0.15791453421115875},{"text":"James has got a different number now.","start":16.985,"end":18.845,"sentiment":"neutral","sentiment_score":-0.14153391974312918},{"text":"Pardon?","start":24.505001,"end":25.005001,"sentiment":"neutral","sentiment_score":-0.038376227021217346},{"text":"Yeah, mate.","start":25.064999,"end":25.465,"sentiment":"neutral","sentiment_score":-0.004436250543221831},{"text":"Just go to page right?","start":25.465,"end":26.765,"sentiment":"neutral","sentiment_score":-0.0044263584539294245}],"sentiment":"neutral","sentiment_score":-0.0809380604118547,"num_words":17,"start":16.185,"end":26.765},{"sentences":[{"text":"Let me take a look, Brian.","start":27.465,"end":28.585,"sentiment":"neutral","sentiment_score":0.0068949502892792225},{"text":"I'll see if I can get it.","start":28.585,"end":29.965,"sentiment":"neutral","sentiment_score":0.007078963464924267},{"text":"0 oh, wait.","start":37.11,"end":40.57,"sentiment":"neutral","sentiment_score":-0.006227763990561168},{"text":"Let me just okay.","start":45.705,"end":47.145,"sentiment":"neutral","sentiment_score":-0.017523677553981543},{"text":"Try and bring this up.","start":47.145,"end":48.185,"sentiment":"neutral","sentiment_score":-0.012398156896233558}],"sentiment":"neutral","sentiment_score":-0.00239385362714529,"num_words":25,"start":27.465,"end":48.185},{"sentences":[{"text":"Right?","start":48.185,"end":48.685,"sentiment":"neutral","sentiment_score":-0.0007273904047906399},{"text":"What number have you got?","start":54.185,"end":55.725002,"sentiment":"neutral","sentiment_score":-0.01140889972448349},{"text":"Okay.","start":64.53,"end":64.85,"sentiment":"neutral","sentiment_score":0.010439052246510984},{"text":"So if you try this one, 0488355 591.","start":64.85,"end":73.905,"sentiment":"neutral","sentiment_score":0.002269027230795473},{"text":"Yep.","start":75.884995,"end":76.205,"sentiment":"neutral","sentiment_score":0.08611788600683212}],"sentiment":"neutral","sentiment_score":0.003558579192031175,"num_words":16,"start":48.185,"end":76.205},{"sentences":[{"text":"That that should be his new number.","start":76.205,"end":77.985,"sentiment":"neutral","sentiment_score":0.12567669366087234},{"text":"Awesome.","start":79.884995,"end":80.384995,"sentiment":"positive","sentiment_score":0.7181166410446167},{"text":"Thank you, bro.","start":80.524994,"end":81.165,"sentiment":"positive","sentiment_score":0.6920558015505472},{"text":"Have a good day.","start":81.165,"end":82.064995,"sentiment":"positive","sentiment_score":0.6217624843120575}],"sentiment":"positive","sentiment_score":0.4107380559047063,"num_words":15,"start":76.205,"end":82.064995}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Ian speaking.\n\nChannel 0: Yeah. Good afternoon. James, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm I'm sorry. Who are you chasing?\n\nChannel 0: James?\n\nChannel 1: This isn't James's number. Sorry, mate. James has got a different number now.\n\nChannel 0: Alright. Okay. Got it. Did did you have his number, sir?\n\nChannel 1: Pardon? Yeah, mate. Just\n\nChannel 0: Did\n\nChannel 1: go to\n\nChannel 0: did\n\nChannel 1: page\n\nChannel 0: you\n\nChannel 1: right?\n\nChannel 0: have his number?\n\nChannel 1: Let me take a look, Brian. I'll see if I can get it.\n\nChannel 0: Yes, sir. Thank you.\n\nChannel 1: 0 oh, wait. Let me just okay. Try and bring this up. Right? What number have you got?\n\nChannel 0: The your number, it's 0448217695.\n\nChannel 1: Okay. So if you try this one, 0488355\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: 591.\n\nChannel 0: 591.\n\nChannel 1: Yep. That that should be his new number.\n\nChannel 0: Alright. Got it. Thank\n\nChannel 1: Awesome.\n\nChannel 0: you.\n\nChannel 1: Thank you, bro. Have a good day.\n\nChannel 0: Alright. 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He asks for the correct number and eventually gets it. He informs the caller that he will try to change James' number and thanks him for his help."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. Ian speaking. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.08848684281110764},{"text":"Good afternoon. James, it's Ronald from Cloud Solution IT.","start_word":4,"end_word":12,"sentiment":"positive","sentiment_score":0.3943697512149811},{"text":"How are you doing today? I'm I'm sorry. Who are you chasing? James? This isn't James's number. Sorry, mate. James has got a different number now. Alright. Okay. Got it. Did did you have his number, sir? Pardon? Yeah, mate. Just Did go to did page you right? have his number? Let me take a look, Brian. I'll see if I can get it. Yes, sir. Thank you. 0 oh, wait. Let me just okay. Try and bring this up. Right? What number have you got? The your number, it's 0448217695. Okay. So if you try this one, 0488355 Mhmm. Mhmm. 591. 591. Yep. That that should be his new number. Alright.","start_word":13,"end_word":124,"sentiment":"neutral","sentiment_score":0.0014887810684740543},{"text":"Got it. Thank Awesome. you. Thank you, bro. Have a good day. Alright. Thank you.","start_word":125,"end_word":139,"sentiment":"positive","sentiment_score":0.5601773858070374}],"average":{"sentiment":"neutral","sentiment_score":0.08479390599420951}}}}