{"metadata":{"transaction_key":"deprecated","request_id":"019e8601-c6c9-7d50-99b8-b43056a6f438","sha256":"5b4f9a750f084e57b138ab2d138a334e3e07b30ffdeb6d397110e70fa3b93ea0","created":"2026-06-02T01:45:24.711Z","duration":5.3279376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Thank you for calling Alltel. Please be aware this call will be recorded.","confidence":1.0,"words":[{"word":"thank","start":1.12,"end":1.4399999,"confidence":0.99609375,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6244364380836487},{"word":"you","start":1.4399999,"end":1.52,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5535302758216858},{"word":"for","start":1.52,"end":1.8399999,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.4141884446144104},{"word":"calling","start":1.8399999,"end":2.24,"confidence":1.0,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.4588019549846649},{"word":"alltel","start":2.24,"end":2.74,"confidence":0.9664714,"punctuated_word":"Alltel.","sentiment":"positive","sentiment_score":0.5932520627975464},{"word":"please","start":3.1999998,"end":3.52,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4797593951225281},{"word":"be","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4323161840438843},{"word":"aware","start":3.6799998,"end":4.16,"confidence":1.0,"punctuated_word":"aware","sentiment":"negative","sentiment_score":-0.5206778645515442},{"word":"this","start":4.16,"end":4.3199997,"confidence":0.6767578,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6488921642303467},{"word":"call","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.6260755658149719},{"word":"will","start":4.56,"end":4.72,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.6649596691131592},{"word":"be","start":4.72,"end":4.88,"confidence":0.99902344,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6226178407669067},{"word":"recorded","start":4.88,"end":5.3279376,"confidence":0.87060547,"punctuated_word":"recorded.","sentiment":"negative","sentiment_score":-0.4144231677055359}],"paragraphs":{"transcript":"\nThank you for calling Alltel. Please be aware this call will be recorded.","paragraphs":[{"sentences":[{"text":"Thank you for calling Alltel.","start":1.12,"end":2.74,"sentiment":"positive","sentiment_score":0.5288418352603912},{"text":"Please be aware this call will be recorded.","start":3.1999998,"end":5.3279376,"sentiment":"negative","sentiment_score":-0.5512152314186096}],"sentiment":"neutral","sentiment_score":-0.1358086673113016,"num_words":13,"start":1.12,"end":5.3279376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thank you for calling Alltel. Please be aware this call will be recorded.","paragraphs":[{"sentences":[{"text":"Thank you for calling Alltel.","start":1.12,"end":2.74,"sentiment":"positive","sentiment_score":0.5288418352603912},{"text":"Please be aware this call will be recorded.","start":3.1999998,"end":5.3279376,"sentiment":"negative","sentiment_score":-0.5512152314186096}],"sentiment":"neutral","sentiment_score":-0.1358086673113016,"channel":1,"num_words":13,"start":1.12,"end":5.3279376}]},"summary":{"result":"success","short":"Thank you for calling Alltel. Please be aware this call will be recorded."},"intents":{"segments":[{"text":"Please be aware this call will be recorded.","start_word":5,"end_word":12,"intents":[{"intent":"Inform call recording","confidence_score":0.2655762}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Alltel.","start_word":0,"end_word":4,"sentiment":"positive","sentiment_score":0.5472447872161865},{"text":"Please be aware this call will be recorded.","start_word":5,"end_word":12,"sentiment":"negative","sentiment_score":-0.5804089307785034}],"average":{"sentiment":"neutral","sentiment_score":-0.08706046640872955}}}}