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finished recording, you may hang up, or press one for more options.","start":9.5199995,"end":12.98,"sentiment":"neutral","sentiment_score":-0.028881088472329654}],"sentiment":"neutral","sentiment_score":-0.028881088472329654,"channel":1,"num_words":13,"start":9.5199995,"end":12.98},{"sentences":[{"text":"Hi, Sandra.","start":14.385,"end":15.1050005,"sentiment":"neutral","sentiment_score":0.22321593761444092},{"text":"Larissa from Oakview Financial.","start":15.1050005,"end":16.545,"sentiment":"neutral","sentiment_score":0.20025095716118813},{"text":"I was just giving you a call to go through your statement of advice today.","start":16.545,"end":20.005001,"sentiment":"neutral","sentiment_score":0.19006791114807128},{"text":"If you could please give us a callback, that would be greatly appreciated.","start":20.465,"end":23.765,"sentiment":"positive","sentiment_score":0.4034627859409039},{"text":"The number is 130160796.","start":24.065,"end":27.985,"sentiment":"neutral","sentiment_score":0.22802754864096642}],"sentiment":"neutral","sentiment_score":0.26988370481290314,"channel":0,"num_words":38,"start":14.385,"end":27.985},{"sentences":[{"text":"Look forward to speaking soon.","start":27.985,"end":29.105,"sentiment":"positive","sentiment_score":0.6696915030479431},{"text":"Thanks.","start":29.105,"end":29.605,"sentiment":"positive","sentiment_score":0.45084232091903687}],"sentiment":"positive","sentiment_score":0.6332166393597921,"channel":0,"num_words":6,"start":27.985,"end":29.605}]},"summary":{"result":"success","short":"A representative from Oakview Financial, Larissa, called Sandra to go through her statement of advice and left a message asking her to call back at 130160ter. The representative also mentioned they were following up on Sandra's statement of advice and offered a callback option if Sandra did not answer."},"intents":{"segments":[{"text":"I message get to pee, after though. the Hi.","start_word":11,"end_word":19,"intents":[{"intent":"Leave message","confidence_score":0.22923097}]},{"text":"Larissa from Oakview Financial. I was just giving you a call to go through your statement of advice today.","start_word":43,"end_word":61,"intents":[{"intent":"Help speaker 2 go through statement of advice","confidence_score":0.000020860009}]},{"text":"If you could please give us a callback, that would be greatly appreciated. The number is 130160796. Look forward to speaking soon. Thanks.","start_word":62,"end_word":84,"intents":[{"intent":"Request callback","confidence_score":0.8303105}]}]},"sentiments":{"segments":[{"text":"Sandra. Isn't available right now. Please leave Cross a detailed training. I message get to pee, after though. the Hi. How's tone. your day? When Hi, you guys. have finished recording, you may hang up, or press one for more options. Hi, Sandra. Larissa from Oakview Financial. I was just giving you a call to go through your statement of advice today.","start_word":0,"end_word":61,"sentiment":"neutral","sentiment_score":0.008720062673091888},{"text":"If you could please give us a callback, that would be greatly appreciated.","start_word":62,"end_word":74,"sentiment":"positive","sentiment_score":0.38408663868904114},{"text":"The number is 130160796.","start_word":75,"end_word":78,"sentiment":"neutral","sentiment_score":0.2371208369731903},{"text":"Look forward to speaking soon. Thanks.","start_word":79,"end_word":84,"sentiment":"positive","sentiment_score":0.665029764175415}],"average":{"sentiment":"neutral","sentiment_score":0.11814214349762212}}}}