{"metadata":{"transaction_key":"deprecated","request_id":"019fd078-1b10-7e40-a2b2-2105c34c53c9","sha256":"1214ab3738e8051e470578259f65f241e825b67fd2eb74949636b2daa2e38cda","created":"2026-08-05T05:49:20.777Z","duration":6.6239376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":44},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached the voice mail of Joe De Battista. Sorry I couldn't take your call. Please leave a message, and I'll call you back as soon as I can. Thank","confidence":0.99902344,"words":[{"word":"you've","start":0.16,"end":0.48,"confidence":0.7805176,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.1121244877576828},{"word":"reached","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.09744398295879364},{"word":"the","start":0.71999997,"end":0.88,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.040054257959127426},{"word":"voice","start":0.88,"end":1.04,"confidence":0.9091797,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.04766688495874405},{"word":"mail","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.058016885071992874},{"word":"of","start":1.28,"end":1.36,"confidence":0.98291016,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03690166771411896},{"word":"joe","start":1.36,"end":1.5999999,"confidence":0.69091797,"punctuated_word":"Joe","sentiment":"neutral","sentiment_score":-0.0391293466091156},{"word":"de","start":1.5999999,"end":1.68,"confidence":0.16149902,"punctuated_word":"De","sentiment":"neutral","sentiment_score":-0.030524842441082},{"word":"battista","start":1.68,"end":2.1799998,"confidence":0.7263997,"punctuated_word":"Battista.","sentiment":"neutral","sentiment_score":-0.05876454338431358},{"word":"sorry","start":2.24,"end":2.48,"confidence":0.99121094,"punctuated_word":"Sorry","sentiment":"negative","sentiment_score":-0.5566215515136719},{"word":"i","start":2.48,"end":2.56,"confidence":0.68603516,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6386115550994873},{"word":"couldn't","start":2.56,"end":2.8799999,"confidence":0.9995117,"punctuated_word":"couldn't","sentiment":"negative","sentiment_score":-0.6523293852806091},{"word":"take","start":2.8799999,"end":3.04,"confidence":0.99902344,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.7537640333175659},{"word":"your","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.6973066329956055},{"word":"call","start":3.1999998,"end":3.6799998,"confidence":1.0,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.6393449306488037},{"word":"please","start":3.6799998,"end":4.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.48330792784690857},{"word":"leave","start":4.0,"end":4.16,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.351574182510376},{"word":"a","start":4.16,"end":4.24,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3547854721546173},{"word":"message","start":4.24,"end":4.56,"confidence":0.9621582,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.17634862661361694},{"word":"and","start":4.56,"end":4.72,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1159498691558838},{"word":"i'll","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.10957911610603333},{"word":"call","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.15958112478256226},{"word":"you","start":5.04,"end":5.2,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19298093020915985},{"word":"back","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.1626071035861969},{"word":"as","start":5.3599997,"end":5.52,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.139267235994339},{"word":"soon","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.2113559693098068},{"word":"as","start":5.7599998,"end":5.92,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.10908418893814088},{"word":"i","start":5.92,"end":6.08,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.004202544689178467},{"word":"can","start":6.08,"end":6.3199997,"confidence":0.9995117,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.07410107553005219},{"word":"thank","start":6.3199997,"end":6.6239376,"confidence":0.72314453,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.15365220606327057}],"paragraphs":{"transcript":"\nYou've reached the voice mail of Joe De Battista. Sorry I couldn't take your call. Please leave a message, and I'll call you back as soon as I can. Thank","paragraphs":[{"sentences":[{"text":"You've reached the voice mail of Joe De Battista.","start":0.16,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.057847433206107884},{"text":"Sorry I couldn't take your call.","start":2.24,"end":3.6799998,"sentiment":"negative","sentiment_score":-0.6563296814759573},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":3.6799998,"end":6.3199997,"sentiment":"neutral","sentiment_score":-0.18830859128917968},{"text":"Thank","start":6.3199997,"end":6.6239376,"sentiment":"neutral","sentiment_score":0.15365220606327057}],"sentiment":"neutral","sentiment_score":-0.23137576865653198,"num_words":30,"start":0.16,"end":6.6239376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached the voice mail of Joe De Battista. Sorry I couldn't take your call. Please leave a message, and I'll call you back as soon as I can. Thank","paragraphs":[{"sentences":[{"text":"You've reached the voice mail of Joe De Battista.","start":0.16,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.057847433206107884},{"text":"Sorry I couldn't take your call.","start":2.24,"end":3.6799998,"sentiment":"negative","sentiment_score":-0.6563296814759573},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":3.6799998,"end":6.3199997,"sentiment":"neutral","sentiment_score":-0.18830859128917968},{"text":"Thank","start":6.3199997,"end":6.6239376,"sentiment":"neutral","sentiment_score":0.15365220606327057}],"sentiment":"neutral","sentiment_score":-0.23137576865653198,"channel":1,"num_words":30,"start":0.16,"end":6.6239376}]},"summary":{"result":"success","short":"You've reached the voice mail of Joe De Battista. Sorry I couldn't take your call. Please leave a message, and I'll call you back as soon as I can. Thank"},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back as soon as I can.","start_word":15,"end_word":28,"intents":[{"intent":"Leave message","confidence_score":0.29618782}]}]},"sentiments":{"segments":[{"text":"You've reached the voice mail of Joe De Battista.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":-0.0653289407491684},{"text":"Sorry I couldn't take your call.","start_word":9,"end_word":14,"sentiment":"negative","sentiment_score":-0.6535535454750061},{"text":"Please leave a message, and I'll call you back as soon as I can. Thank","start_word":15,"end_word":29,"sentiment":"neutral","sentiment_score":-0.15749089419841766}],"average":{"sentiment":"neutral","sentiment_score":-0.22753940929066052}}}}