{"metadata":{"transaction_key":"deprecated","request_id":"01a0a375-85e0-7900-b7e7-db7e20af1100","sha256":"e0b91d8262738d319aa10a48b9924f36ad824380b13eb01fa2809a9cef147d1f","created":"2026-09-15T05:06:24.305Z","duration":9.719937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"I'm on another call. Please leave a message, and I will get back to you.","confidence":0.99902344,"words":[{"word":"i'm","start":1.92,"end":2.1599998,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6002048254013062},{"word":"on","start":2.1599998,"end":2.32,"confidence":0.99902344,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5148810744285583},{"word":"another","start":2.32,"end":2.72,"confidence":0.9980469,"punctuated_word":"another","sentiment":"negative","sentiment_score":-0.576000988483429},{"word":"call","start":2.72,"end":3.12,"confidence":0.9975586,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.5723088979721069},{"word":"please","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6345993280410767},{"word":"leave","start":3.36,"end":3.6,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4576411247253418},{"word":"a","start":3.6,"end":3.6799998,"confidence":0.99609375,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5125631093978882},{"word":"message","start":3.6799998,"end":4.08,"confidence":0.8857422,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.4238803386688232},{"word":"and","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.32359176874160767},{"word":"i","start":4.3199997,"end":4.4,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3887125849723816},{"word":"will","start":4.4,"end":4.64,"confidence":0.8911133,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.34415581822395325},{"word":"get","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.4197456240653992},{"word":"back","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"back","sentiment":"negative","sentiment_score":-0.4178997576236725},{"word":"to","start":4.96,"end":5.12,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4322127103805542},{"word":"you","start":5.12,"end":5.62,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.2492094933986664}],"paragraphs":{"transcript":"\nI'm on another call. Please leave a message, and I will get back to you.","paragraphs":[{"sentences":[{"text":"I'm on another call.","start":1.92,"end":3.12,"sentiment":"negative","sentiment_score":-0.5658489465713501},{"text":"Please leave a message, and I will get back to you.","start":3.12,"end":5.62,"sentiment":"negative","sentiment_score":-0.4185646962035786}],"sentiment":"negative","sentiment_score":-0.457840496301651,"num_words":15,"start":1.92,"end":5.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm on another call. Please leave a message, and I will get back to you.","paragraphs":[{"sentences":[{"text":"I'm on another call.","start":1.92,"end":3.12,"sentiment":"negative","sentiment_score":-0.5658489465713501},{"text":"Please leave a message, and I will get back to you.","start":3.12,"end":5.62,"sentiment":"negative","sentiment_score":-0.4185646962035786}],"sentiment":"negative","sentiment_score":-0.457840496301651,"channel":1,"num_words":15,"start":1.92,"end":5.62}]},"summary":{"result":"success","short":"I'm on another call. Please leave a message, and I will get back to you."},"intents":{"segments":[{"text":"Please leave a message, and I will get back to you.","start_word":4,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.592202}]}]},"sentiments":{"segments":[{"text":"I'm on another call. Please leave a message, and I will get back to you.","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.479263573884964}],"average":{"sentiment":"negative","sentiment_score":-0.47926357814243864}}}}