{"metadata":{"transaction_key":"deprecated","request_id":"019fcff2-6d3e-7040-8bc1-6c17071c2158","sha256":"27345468e2fbf18dfc099dd5c97a580deae36e6d9edb616800189fd6b55dfac5","created":"2026-08-05T03:23:20.316Z","duration":25.271938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":38},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Sean Manley. I'm not available at the moment. Please leave a message, and I'll call you back as soon as I can.","confidence":0.99902344,"words":[{"word":"hi","start":0.39999998,"end":0.71999997,"confidence":0.9951172,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.010768251493573189},{"word":"you've","start":0.71999997,"end":1.04,"confidence":0.99902344,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.02210085093975067},{"word":"reached","start":1.04,"end":1.36,"confidence":0.9980469,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.020757175981998444},{"word":"sean","start":1.36,"end":1.5999999,"confidence":0.83251953,"punctuated_word":"Sean","sentiment":"neutral","sentiment_score":0.016227222979068756},{"word":"manley","start":1.5999999,"end":2.08,"confidence":0.796875,"punctuated_word":"Manley.","sentiment":"neutral","sentiment_score":-0.03603997826576233},{"word":"i'm","start":2.08,"end":2.32,"confidence":0.9794922,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5472860932350159},{"word":"not","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.6332551836967468},{"word":"available","start":2.48,"end":2.96,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.5539517402648926},{"word":"at","start":2.96,"end":3.04,"confidence":0.99902344,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.6278340220451355},{"word":"the","start":3.04,"end":3.1999998,"confidence":0.9941406,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6682035326957703},{"word":"moment","start":3.1999998,"end":3.6999998,"confidence":1.0,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.5911295413970947},{"word":"please","start":3.76,"end":4.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.394713282585144},{"word":"leave","start":4.16,"end":4.4,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.31171154975891113},{"word":"a","start":4.4,"end":4.48,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.35816067457199097},{"word":"message","start":4.48,"end":4.98,"confidence":0.94140625,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.27078700065612793},{"word":"and","start":5.2,"end":5.52,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.15532049536705017},{"word":"i'll","start":5.52,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.15336240828037262},{"word":"call","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.17601920664310455},{"word":"you","start":6.0,"end":6.16,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2122567743062973},{"word":"back","start":6.16,"end":6.3199997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.19508706033229828},{"word":"as","start":6.3199997,"end":6.48,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.2356615513563156},{"word":"soon","start":6.48,"end":6.7999997,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.26149487495422363},{"word":"as","start":6.7999997,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.2438768446445465},{"word":"i","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11024382710456848},{"word":"can","start":7.04,"end":7.54,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.13578015565872192}],"paragraphs":{"transcript":"\nHi. You've reached Sean Manley. I'm not available at the moment. Please leave a message, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.010768251493573189},{"text":"You've reached Sean Manley.","start":0.71999997,"end":2.08,"sentiment":"neutral","sentiment_score":-0.015667695552110672},{"text":"I'm not available at the moment.","start":2.08,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.6036100188891093},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":3.76,"end":7.54,"sentiment":"neutral","sentiment_score":-0.2296054075871195}],"sentiment":"neutral","sentiment_score":-0.27552153401076795,"num_words":25,"start":0.39999998,"end":7.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Sean Manley. I'm not available at the moment. Please leave a message, and I'll call you back as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.010768251493573189},{"text":"You've reached Sean Manley.","start":0.71999997,"end":2.08,"sentiment":"neutral","sentiment_score":-0.015667695552110672},{"text":"I'm not available at the moment.","start":2.08,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.6036100188891093},{"text":"Please leave a message, and I'll call you back as soon as I can.","start":3.76,"end":7.54,"sentiment":"neutral","sentiment_score":-0.2296054075871195}],"sentiment":"neutral","sentiment_score":-0.27552153401076795,"channel":1,"num_words":25,"start":0.39999998,"end":7.54}]},"summary":{"result":"success","short":"Hi. You've reached Sean Manley. I'm not available at the moment. Please leave a message, and I'll call you back as soon as I can."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back as soon as I can.","start_word":11,"end_word":24,"intents":[{"intent":"Leave message","confidence_score":0.55088055}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Sean Manley.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.015741592273116112},{"text":"I'm not available at the moment.","start_word":5,"end_word":10,"sentiment":"negative","sentiment_score":-0.5897068381309509},{"text":"Please leave a message, and I'll call you back as soon as I can.","start_word":11,"end_word":24,"sentiment":"neutral","sentiment_score":-0.23220433294773105}],"average":{"sentiment":"neutral","sentiment_score":-0.25991211439433853}}}}