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commitment.","start":49.985,"end":53.285,"sentiment":"neutral","sentiment_score":0.07391384285357264},{"text":"It's a free pilot.","start":54.27,"end":55.489998,"sentiment":"neutral","sentiment_score":0.20697429031133652},{"text":"Our goal is just only to simply demonstrate the value of our services, and we just only can assist the twenty minutes of your time.","start":55.629997,"end":63.089996,"sentiment":"neutral","sentiment_score":0.2941484344005585}],"sentiment":"neutral","sentiment_score":0.22238627076148987,"channel":0,"num_words":40,"start":49.425,"end":63.089996},{"sentences":[{"text":"No.","start":63.929996,"end":64.17,"sentiment":"neutral","sentiment_score":-0.06057688593864441},{"text":"That's okay.","start":64.17,"end":64.99,"sentiment":"neutral","sentiment_score":0.021929165348410606}],"sentiment":"neutral","sentiment_score":-0.005572851747274399,"channel":1,"num_words":3,"start":63.929996,"end":64.99},{"sentences":[{"text":"So I see.","start":64.509995,"end":67.33094,"sentiment":"neutral","sentiment_score":0.03247613956530889},{"text":"Okay then.","start":67.630936,"end":68.43094,"sentiment":"neutral","sentiment_score":0.07375958934426308},{"text":"I'll make a note.","start":68.43094,"end":69.39094,"sentiment":"neutral","sentiment_score":0.10720248520374298},{"text":"Thank you for taking this","start":69.39094,"end":70.43094,"sentiment":"positive","sentiment_score":0.4053948223590851}],"sentiment":"neutral","sentiment_score":0.19290940357106073,"channel":0,"num_words":14,"start":64.509995,"end":70.43094},{"sentences":[{"text":"Alright.","start":70.21094,"end":70.71094,"sentiment":"neutral","sentiment_score":0.2726404368877411}],"sentiment":"neutral","sentiment_score":0.2726404368877411,"channel":1,"num_words":1,"start":70.21094,"end":70.71094},{"sentences":[{"text":"call.","start":70.43094,"end":70.93094,"sentiment":"neutral","sentiment_score":0.24904268980026245}],"sentiment":"neutral","sentiment_score":0.24904268980026245,"channel":0,"num_words":1,"start":70.43094,"end":70.93094},{"sentences":[{"text":"Thank you.","start":71.25094,"end":71.89094,"sentiment":"positive","sentiment_score":0.35331395268440247},{"text":"Bye bye.","start":71.89094,"end":72.55094,"sentiment":"neutral","sentiment_score":0.1729673445224762}],"sentiment":"neutral","sentiment_score":0.26314064860343933,"channel":1,"num_words":4,"start":71.25094,"end":72.55094}]},"summary":{"result":"success","short":"A cybersecurity company representative named Mary calls Ryan to offer a free demo of their AI-powered MDR platform for MDR events. However, Ryan is not interested and the representative explains that there is no commitment and only a free pilot. The call ends with the representative making a note of this and thanking Ryan for his time."},"intents":{"segments":[{"text":"This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform, which investigate a response to security events 24 by seven. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do.","start_word":12,"end_word":71,"intents":[{"intent":"Introduce company","confidence_score":0.63579303},{"intent":"Explain company","confidence_score":0.0041797482}]},{"text":"This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform, which investigate a response to security events 24 by seven. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do. And we're just hoping you do have an open schedule looking at on the August 20. Would you be available?","start_word":12,"end_word":91,"intents":[{"intent":"Provide information","confidence_score":0.0070864605}]},{"text":"We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do. And we're just hoping you do have an open schedule looking at on the August 20. Would you be available?","start_word":41,"end_word":91,"intents":[{"intent":"Encourage demo","confidence_score":0.0011896546}]},{"text":"Would you be available? No.","start_word":88,"end_word":92,"intents":[{"intent":"Confirm availability","confidence_score":0.059677813}]},{"text":"We're not interested. Thank you. I see. But nothing to worry about because there's no commitment. It's a free pilot. Our goal is just only to simply demonstrate the value of our services, and we just only can assist the twenty minutes of your time. No.","start_word":93,"end_word":138,"intents":[{"intent":"Express concern","confidence_score":0.0017515165}]},{"text":"It's a free pilot. Our goal is just only to simply demonstrate the value of our services, and we just only can assist the twenty minutes of your time. No.","start_word":109,"end_word":138,"intents":[{"intent":"Request free pilot","confidence_score":0.0004079314}]},{"text":"Bye bye.","start_word":159,"end_word":160,"intents":[{"intent":"End call","confidence_score":0.049590167}]}]},"sentiments":{"segments":[{"text":"Yes. Hi. Good afternoon. Ryan? Yes. Yeah.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.19345596432685852},{"text":"Good day to you, Ryan.","start_word":7,"end_word":11,"sentiment":"positive","sentiment_score":0.3822374939918518},{"text":"This is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform, which investigate a response to security events 24 by seven.","start_word":12,"end_word":40,"sentiment":"neutral","sentiment_score":0.21492601931095123},{"text":"We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do.","start_word":41,"end_word":71,"sentiment":"positive","sentiment_score":0.3729898333549499},{"text":"And we're just hoping you do have an open schedule looking at on the August 20. Would you be available?","start_word":72,"end_word":91,"sentiment":"neutral","sentiment_score":0.14164802432060242},{"text":"No. We're not interested.","start_word":92,"end_word":95,"sentiment":"negative","sentiment_score":-0.4890080988407135},{"text":"Thank you. I see. But nothing to worry about because there's no commitment. It's a free pilot. Our goal is just only to simply demonstrate the value of our services, and we just only can assist the twenty minutes of your time. No. That's okay. So I see. Okay then. I'll make a note.","start_word":96,"end_word":149,"sentiment":"neutral","sentiment_score":0.14298398792743683},{"text":"Thank you for taking this Alright.","start_word":150,"end_word":155,"sentiment":"positive","sentiment_score":0.3556119203567505},{"text":"call.","start_word":156,"end_word":156,"sentiment":"neutral","sentiment_score":0.24904268980026245},{"text":"Thank you.","start_word":157,"end_word":158,"sentiment":"positive","sentiment_score":0.34270405769348145},{"text":"Bye bye.","start_word":159,"end_word":160,"sentiment":"neutral","sentiment_score":0.2002086192369461}],"average":{"sentiment":"neutral","sentiment_score":0.1941867462576252}}}}