{"metadata":{"transaction_key":"deprecated","request_id":"01a01381-9ecc-7992-a72a-8cc814ddddd8","sha256":"4e98e9f325d937f6b2d032e4c57e2b1e0e586f81b4c0c8743d8ca311bba6159c","created":"2026-08-18T06:14:18.651Z","duration":78.76794,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":242,"output_tokens":67},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":273,"output_tokens":273},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":273,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Adele. Yeah. Good afternoon, Gerald. I see in the report with you and say I have I caught you on your bedtime? Well, I am sorry. How about now? Is that better? Oh, yes. Well, well, I don't know if you still remember me, but we have spoken a few months ago. And the time you're busy, so I sent you a email, and that is actually why I'm calling. I just wanted to follow-up and see if now might be a better time to schedule a quick demo. Oh, yeah. Vigilance AI. If you remember, I I sent you an our AI MDR platform along with the the details and what we do. And just a summary, we and I think about it as a security analyst team that investigates everything and will only bother you when it matters.","confidence":0.98095703,"words":[{"word":"oh","start":4.24,"end":4.56,"confidence":0.97314453,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.025765452533960342},{"word":"hi","start":4.56,"end":4.96,"confidence":0.86743164,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.03442215919494629},{"word":"adele","start":4.96,"end":5.46,"confidence":0.39949545,"punctuated_word":"Adele.","sentiment":"neutral","sentiment_score":0.03005867823958397},{"word":"yeah","start":8.24,"end":8.639999,"confidence":0.7963867,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07857132703065872},{"word":"good","start":8.639999,"end":8.96,"confidence":0.8745117,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.2550508975982666},{"word":"afternoon","start":8.96,"end":9.44,"confidence":0.98291016,"punctuated_word":"afternoon,","sentiment":"neutral","sentiment_score":0.24493592977523804},{"word":"gerald","start":9.44,"end":9.92,"confidence":0.79296875,"punctuated_word":"Gerald.","sentiment":"neutral","sentiment_score":0.2615586817264557},{"word":"i","start":9.92,"end":10.08,"confidence":0.9194336,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09442847967147829},{"word":"see","start":10.08,"end":10.24,"confidence":0.7871094,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.1016998142004013},{"word":"in","start":10.24,"end":10.4,"confidence":0.24853516,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.08759026229381561},{"word":"the","start":10.4,"end":10.639999,"confidence":0.62109375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06483954936265945},{"word":"report","start":10.639999,"end":10.88,"confidence":0.08721924,"punctuated_word":"report","sentiment":"neutral","sentiment_score":0.05349770933389664},{"word":"with","start":10.88,"end":11.12,"confidence":0.38720703,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.03347998484969139},{"word":"you","start":11.12,"end":11.2,"confidence":0.94970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0321989431977272},{"word":"and","start":11.2,"end":11.44,"confidence":0.60009766,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.016885077580809593},{"word":"say","start":11.44,"end":11.639999,"confidence":0.90771484,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.03703317046165466},{"word":"i","start":11.639999,"end":11.84,"confidence":0.453125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04182467237114906},{"word":"have","start":11.92,"end":12.16,"confidence":0.9453125,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04212713614106178},{"word":"i","start":12.16,"end":12.32,"confidence":0.8935547,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.02586028352379799},{"word":"caught","start":12.32,"end":12.559999,"confidence":0.7944336,"punctuated_word":"caught","sentiment":"neutral","sentiment_score":0.03190360963344574},{"word":"you","start":12.559999,"end":12.719999,"confidence":0.8691406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02055408246815205},{"word":"on","start":12.719999,"end":12.88,"confidence":0.8276367,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.0345003604888916},{"word":"your","start":12.88,"end":12.96,"confidence":0.52783203,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.03087300807237625},{"word":"bedtime","start":12.96,"end":13.46,"confidence":0.85335284,"punctuated_word":"bedtime?","sentiment":"neutral","sentiment_score":0.04050713405013085},{"word":"well","start":21.335,"end":21.574999,"confidence":0.7216797,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.21989473700523376},{"word":"i","start":21.574999,"end":21.734999,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.23712994158267975},{"word":"am","start":21.734999,"end":21.895,"confidence":0.89990234,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.2295781672000885},{"word":"sorry","start":22.055,"end":22.294998,"confidence":0.98657227,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.21411016583442688},{"word":"how","start":22.294998,"end":22.535,"confidence":0.99902344,"punctuated_word":"How","sentiment":"neutral","sentiment_score":-0.10780999064445496},{"word":"about","start":22.535,"end":22.775,"confidence":0.99902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.12024185806512833},{"word":"now","start":22.775,"end":23.095,"confidence":0.99365234,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":-0.12993085384368896},{"word":"is","start":23.095,"end":23.255,"confidence":0.99609375,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.09573107957839966},{"word":"that","start":23.255,"end":23.414999,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.12295664846897124},{"word":"better","start":23.414999,"end":23.914999,"confidence":0.9995117,"punctuated_word":"better?","sentiment":"neutral","sentiment_score":-0.1485661268234253},{"word":"oh","start":26.769999,"end":27.089998,"confidence":0.99316406,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.02996869571506977},{"word":"yes","start":27.089998,"end":27.57,"confidence":0.98999023,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.03973252326250076},{"word":"well","start":27.57,"end":27.89,"confidence":0.78149414,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.05791026353836059},{"word":"well","start":27.89,"end":28.39,"confidence":0.6915283,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.04256153851747513},{"word":"i","start":28.609999,"end":28.769999,"confidence":0.98095703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.005652576684951782},{"word":"don't","start":28.769999,"end":28.849998,"confidence":0.99365234,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.008198169991374016},{"word":"know","start":28.849998,"end":28.929998,"confidence":0.97509766,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.024248965084552765},{"word":"if","start":28.929998,"end":29.09,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.01393662951886654},{"word":"you","start":29.09,"end":29.329998,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.017040248960256577},{"word":"still","start":29.329998,"end":29.57,"confidence":0.99902344,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.020887721329927444},{"word":"remember","start":29.57,"end":30.05,"confidence":1.0,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":-0.005089953541755676},{"word":"me","start":30.05,"end":30.369999,"confidence":0.9904785,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":0.011873193085193634},{"word":"but","start":30.369999,"end":30.609999,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.015290316194295883},{"word":"we","start":30.609999,"end":30.689999,"confidence":0.9970703,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.021081365644931793},{"word":"have","start":30.689999,"end":30.929998,"confidence":0.97265625,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02992533892393112},{"word":"spoken","start":30.929998,"end":31.41,"confidence":0.99902344,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":0.03019280731678009},{"word":"a","start":31.41,"end":31.489998,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02810378558933735},{"word":"few","start":31.489998,"end":31.73,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.009191837161779404},{"word":"months","start":31.73,"end":31.97,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":0.015464209020137789},{"word":"ago","start":31.97,"end":32.47,"confidence":0.92285156,"punctuated_word":"ago.","sentiment":"neutral","sentiment_score":0.022936301305890083},{"word":"and","start":33.25,"end":33.75,"confidence":0.99609375,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.008639834821224213},{"word":"the","start":33.809998,"end":33.969997,"confidence":0.5527344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0377909317612648},{"word":"time","start":33.969997,"end":34.21,"confidence":0.54541016,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.007975079119205475},{"word":"you're","start":34.21,"end":34.53,"confidence":0.7248535,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.0553206205368042},{"word":"busy","start":34.53,"end":35.01,"confidence":0.85668945,"punctuated_word":"busy,","sentiment":"neutral","sentiment_score":-0.03296831250190735},{"word":"so","start":35.01,"end":35.329998,"confidence":0.99316406,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.010695084929466248},{"word":"i","start":35.329998,"end":35.489998,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0471227765083313},{"word":"sent","start":35.489998,"end":35.809998,"confidence":0.9941406,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.0614955760538578},{"word":"you","start":35.809998,"end":35.97,"confidence":0.7836914,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07579465955495834},{"word":"a","start":35.97,"end":36.21,"confidence":0.4794922,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08301389962434769},{"word":"email","start":36.21,"end":36.71,"confidence":0.8144531,"punctuated_word":"email,","sentiment":"neutral","sentiment_score":0.08639463782310486},{"word":"and","start":36.93,"end":37.17,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1163712739944458},{"word":"that","start":37.17,"end":37.41,"confidence":0.97265625,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10902608931064606},{"word":"is","start":37.41,"end":37.57,"confidence":0.78759766,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08676338195800781},{"word":"actually","start":37.57,"end":37.97,"confidence":0.99609375,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.0914064347743988},{"word":"why","start":37.97,"end":38.129997,"confidence":0.9970703,"punctuated_word":"why","sentiment":"neutral","sentiment_score":0.025711942464113235},{"word":"i'm","start":38.129997,"end":38.29,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.08974342048168182},{"word":"calling","start":38.29,"end":38.769997,"confidence":0.9255371,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":0.05633464455604553},{"word":"i","start":38.769997,"end":38.93,"confidence":0.9707031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.11500509828329086},{"word":"just","start":38.93,"end":39.225,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1275477409362793},{"word":"wanted","start":39.225,"end":39.465,"confidence":0.99902344,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.1109047457575798},{"word":"to","start":39.465,"end":39.625,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.13168442249298096},{"word":"follow-up","start":39.625,"end":40.105,"confidence":1.0,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.14913049340248108},{"word":"and","start":40.105,"end":40.344997,"confidence":0.98535156,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.13868138194084167},{"word":"see","start":40.344997,"end":40.585,"confidence":0.88964844,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.1646834760904312},{"word":"if","start":40.585,"end":40.745,"confidence":0.9970703,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.13879042863845825},{"word":"now","start":40.745,"end":41.065,"confidence":0.9980469,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.10275644063949584},{"word":"might","start":41.065,"end":41.225,"confidence":0.99902344,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.16671517491340637},{"word":"be","start":41.225,"end":41.385,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1613515168428421},{"word":"a","start":41.385,"end":41.545,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11380712687969208},{"word":"better","start":41.545,"end":41.785,"confidence":1.0,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.06821189820766449},{"word":"time","start":41.785,"end":42.024998,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.11150317639112473},{"word":"to","start":42.024998,"end":42.184998,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08672430366277695},{"word":"schedule","start":42.184998,"end":42.504997,"confidence":1.0,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.13099612295627594},{"word":"a","start":42.504997,"end":42.745,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1525052934885025},{"word":"quick","start":42.745,"end":42.984997,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.1561686396598816},{"word":"demo","start":42.984997,"end":43.484997,"confidence":0.8444824,"punctuated_word":"demo.","sentiment":"neutral","sentiment_score":0.10549668967723846},{"word":"oh","start":46.905,"end":47.225,"confidence":0.96069336,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.03846389800310135},{"word":"yeah","start":47.225,"end":47.725,"confidence":0.8964844,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.057642750442028046},{"word":"vigilance","start":47.784996,"end":48.284996,"confidence":0.92871094,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.08506938070058823},{"word":"ai","start":48.504997,"end":49.004997,"confidence":0.8586426,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.07506705820560455},{"word":"if","start":49.545,"end":49.784996,"confidence":0.82958984,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.0706949383020401},{"word":"you","start":49.784996,"end":49.945,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.046994827687740326},{"word":"remember","start":49.945,"end":50.445,"confidence":0.98999023,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":0.0580027773976326},{"word":"i","start":50.664997,"end":50.984997,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07894635200500488},{"word":"i","start":50.984997,"end":51.144997,"confidence":0.95166016,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.096349835395813},{"word":"sent","start":51.144997,"end":51.385,"confidence":0.9980469,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.09281258285045624},{"word":"you","start":51.385,"end":51.784996,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09549637138843536},{"word":"an","start":51.784996,"end":51.864998,"confidence":0.48486328,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.10225938260555267},{"word":"our","start":52.024998,"end":52.524998,"confidence":0.78222656,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.10899709165096284},{"word":"ai","start":52.664997,"end":52.824997,"confidence":0.9506836,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.13176631927490234},{"word":"mdr","start":52.824997,"end":53.324997,"confidence":0.6993408,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.07786163687705994},{"word":"platform","start":53.385,"end":53.885,"confidence":0.99609375,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.09757627546787262},{"word":"along","start":54.68,"end":54.84,"confidence":1.0,"punctuated_word":"along","sentiment":"neutral","sentiment_score":0.1024973690509796},{"word":"with","start":54.84,"end":55.24,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.11174319684505464},{"word":"the","start":55.24,"end":55.4,"confidence":0.9716797,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10793500393629074},{"word":"the","start":55.4,"end":55.56,"confidence":0.9614258,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09554446488618852},{"word":"details","start":55.56,"end":56.06,"confidence":0.99902344,"punctuated_word":"details","sentiment":"neutral","sentiment_score":0.1139119118452072},{"word":"and","start":56.12,"end":56.2,"confidence":0.61816406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.12936142086982727},{"word":"what","start":56.2,"end":56.440002,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.1015404462814331},{"word":"we","start":56.440002,"end":56.68,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.0936761200428009},{"word":"do","start":56.68,"end":57.18,"confidence":0.98217773,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.08886900544166565},{"word":"and","start":57.64,"end":57.8,"confidence":0.671875,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.06475959718227386},{"word":"just","start":57.8,"end":58.04,"confidence":0.95703125,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.044761307537555695},{"word":"a","start":58.04,"end":58.2,"confidence":0.89501953,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.052073605358600616},{"word":"summary","start":58.2,"end":58.68,"confidence":0.94555664,"punctuated_word":"summary,","sentiment":"neutral","sentiment_score":0.04121122881770134},{"word":"we","start":58.68,"end":59.0,"confidence":0.9819336,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06496421992778778},{"word":"and","start":60.28,"end":60.52,"confidence":0.42529297,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0867452621459961},{"word":"i","start":60.52,"end":60.6,"confidence":0.3713379,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.054596513509750366},{"word":"think","start":60.6,"end":60.920002,"confidence":0.8925781,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.06534278392791748},{"word":"about","start":60.920002,"end":61.04,"confidence":0.62841797,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.06035391241312027},{"word":"it","start":61.04,"end":61.16,"confidence":0.25268555,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.05906111001968384},{"word":"as","start":61.16,"end":61.4,"confidence":0.9604492,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.03627995401620865},{"word":"a","start":61.4,"end":61.56,"confidence":0.9741211,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04239044338464737},{"word":"security","start":61.56,"end":62.06,"confidence":0.9980469,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.01874913275241852},{"word":"analyst","start":62.12,"end":62.62,"confidence":0.99121094,"punctuated_word":"analyst","sentiment":"neutral","sentiment_score":0.04063867777585983},{"word":"team","start":62.68,"end":62.92,"confidence":0.9941406,"punctuated_word":"team","sentiment":"neutral","sentiment_score":0.02610529214143753},{"word":"that","start":62.92,"end":63.24,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03363874554634094},{"word":"investigates","start":63.24,"end":63.74,"confidence":0.99609375,"punctuated_word":"investigates","sentiment":"neutral","sentiment_score":0.02306681126356125},{"word":"everything","start":64.04,"end":64.54,"confidence":1.0,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":-0.029132962226867676},{"word":"and","start":64.6,"end":64.84,"confidence":0.9526367,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.05257761478424072},{"word":"will","start":64.84,"end":65.16,"confidence":0.9902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.1026989370584488},{"word":"only","start":65.16,"end":65.56,"confidence":1.0,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.10591402649879456},{"word":"bother","start":65.56,"end":65.88,"confidence":0.8535156,"punctuated_word":"bother","sentiment":"neutral","sentiment_score":-0.0951855331659317},{"word":"you","start":65.88,"end":66.12,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05665422976016998},{"word":"when","start":66.12,"end":66.28,"confidence":0.9863281,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.08511017262935638},{"word":"it","start":66.28,"end":66.520004,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.06848753243684769},{"word":"matters","start":66.520004,"end":67.020004,"confidence":0.99853516,"punctuated_word":"matters.","sentiment":"neutral","sentiment_score":-0.06544702500104904}],"paragraphs":{"transcript":"\nOh, hi, Adele. Yeah. Good afternoon, Gerald. I see in the report with you and say I have I caught you on your bedtime? Well, I am sorry.\n\nHow about now? Is that better? Oh, yes. Well, well, I don't know if you still remember me, but we have spoken a few months ago. And the time you're busy, so I sent you a email, and that is actually why I'm calling.\n\nI just wanted to follow-up and see if now might be a better time to schedule a quick demo. Oh, yeah. Vigilance AI. If you remember, I I sent you an our AI MDR platform along with the the details and what we do. And just a summary, we and I think about it as a security analyst team that investigates everything and will only bother you when it matters.","paragraphs":[{"sentences":[{"text":"Oh, hi, Adele.","start":4.24,"end":5.46,"sentiment":"neutral","sentiment_score":0.030082096656163532},{"text":"Yeah.","start":8.24,"end":8.639999,"sentiment":"neutral","sentiment_score":0.07857132703065872},{"text":"Good afternoon, Gerald.","start":8.639999,"end":9.92,"sentiment":"neutral","sentiment_score":0.2538485030333201},{"text":"I see in the report with you and say I have I caught you on your bedtime?","start":9.92,"end":13.46,"sentiment":"neutral","sentiment_score":0.04645901633536115},{"text":"Well, I am sorry.","start":21.335,"end":22.294998,"sentiment":"neutral","sentiment_score":-0.22517825290560722}],"sentiment":"neutral","sentiment_score":0.029266192577779293,"num_words":28,"start":4.24,"end":22.294998},{"sentences":[{"text":"How about now?","start":22.294998,"end":23.095,"sentiment":"neutral","sentiment_score":-0.11932756751775742},{"text":"Is that better?","start":23.095,"end":23.914999,"sentiment":"neutral","sentiment_score":-0.12241795162359874},{"text":"Oh, yes.","start":26.769999,"end":27.57,"sentiment":"neutral","sentiment_score":0.03485060948878527},{"text":"Well, well, I don't know if you still remember me, but we have spoken a few months ago.","start":27.57,"end":32.47,"sentiment":"neutral","sentiment_score":0.011154546919796202},{"text":"And the time you're busy, so I sent you a email, and that is actually why I'm calling.","start":33.25,"end":38.769997,"sentiment":"neutral","sentiment_score":0.045247706274191536}],"sentiment":"neutral","sentiment_score":0.008175118614665487,"num_words":44,"start":22.294998,"end":38.769997},{"sentences":[{"text":"I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start":38.769997,"end":43.484997,"sentiment":"neutral","sentiment_score":0.1280349563611181},{"text":"Oh, yeah.","start":46.905,"end":47.725,"sentiment":"neutral","sentiment_score":0.0480533242225647},{"text":"Vigilance AI.","start":47.784996,"end":49.004997,"sentiment":"neutral","sentiment_score":0.08006821945309639},{"text":"If you remember, I I sent you an our AI MDR platform along with the the details and what we do.","start":49.545,"end":57.18,"sentiment":"neutral","sentiment_score":0.09537320619537717},{"text":"And just a summary, we and I think about it as a security analyst team that investigates everything and will only bother you when it matters.","start":57.64,"end":67.020004,"sentiment":"neutral","sentiment_score":0.005905021698429034}],"sentiment":"neutral","sentiment_score":0.06921821646392345,"num_words":70,"start":38.769997,"end":67.020004}]}}]},{"alternatives":[{"transcript":"Management Association. James speaking. Sorry? Sorry. I can't hear you. Your microphone is very like, slightly. Yes. For what? Alright. I don't think we're interested anymore. Sorry. And, yeah, the microphone really needs to be fixed. So I'll I'll leave you to that. Okay. Thank you. Bye bye.","confidence":0.98950195,"words":[{"word":"management","start":1.1999999,"end":1.6999999,"confidence":0.34228516,"punctuated_word":"Management","sentiment":"neutral","sentiment_score":0.0067847007885575294},{"word":"association","start":1.76,"end":2.26,"confidence":0.88183594,"punctuated_word":"Association.","sentiment":"neutral","sentiment_score":0.004470375366508961},{"word":"james","start":2.32,"end":2.6399999,"confidence":0.99121094,"punctuated_word":"James","sentiment":"neutral","sentiment_score":0.00412273034453392},{"word":"speaking","start":2.6399999,"end":3.1399999,"confidence":0.98950195,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.008913958445191383},{"word":"sorry","start":7.12,"end":7.62,"confidence":0.9680176,"punctuated_word":"Sorry?","sentiment":"neutral","sentiment_score":0.01688307151198387},{"word":"sorry","start":15.995,"end":16.155,"confidence":0.8149414,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.1711471676826477},{"word":"i","start":16.155,"end":16.235,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.27063795924186707},{"word":"can't","start":16.235,"end":16.395,"confidence":0.9970703,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.2959345579147339},{"word":"hear","start":16.395,"end":16.795,"confidence":1.0,"punctuated_word":"hear","sentiment":"negative","sentiment_score":-0.3384707272052765},{"word":"you","start":16.795,"end":16.875,"confidence":0.7224121,"punctuated_word":"you.","sentiment":"negative","sentiment_score":-0.3696153163909912},{"word":"your","start":16.875,"end":17.355,"confidence":0.9741211,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.5460104942321777},{"word":"microphone","start":17.355,"end":17.835,"confidence":0.54785156,"punctuated_word":"microphone","sentiment":"negative","sentiment_score":-0.5411298871040344},{"word":"is","start":17.835,"end":17.994999,"confidence":0.6323242,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5088745951652527},{"word":"very","start":17.994999,"end":18.315,"confidence":0.99902344,"punctuated_word":"very","sentiment":"negative","sentiment_score":-0.4416162669658661},{"word":"like","start":19.835,"end":20.335,"confidence":0.68408203,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.23807960748672485},{"word":"slightly","start":24.715,"end":25.195,"confidence":0.84936523,"punctuated_word":"slightly.","sentiment":"neutral","sentiment_score":-0.0963154435157776},{"word":"yes","start":25.195,"end":25.695,"confidence":0.7819824,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0038242992013692856},{"word":"for","start":45.205,"end":45.445,"confidence":0.5317383,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.009369708597660065},{"word":"what","start":45.445,"end":45.945,"confidence":0.9995117,"punctuated_word":"what?","sentiment":"neutral","sentiment_score":0.027164123952388763},{"word":"alright","start":67.54288,"end":68.04288,"confidence":0.79248047,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.17496733367443085},{"word":"i","start":68.742874,"end":68.90288,"confidence":0.8203125,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.45332884788513184},{"word":"don't","start":68.90288,"end":69.062874,"confidence":0.7824707,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.45498427748680115},{"word":"think","start":69.062874,"end":69.30287,"confidence":1.0,"punctuated_word":"think","sentiment":"negative","sentiment_score":-0.5577147603034973},{"word":"we're","start":69.30287,"end":69.80287,"confidence":0.99853516,"punctuated_word":"we're","sentiment":"negative","sentiment_score":-0.5932654738426208},{"word":"interested","start":70.102875,"end":70.602875,"confidence":0.984375,"punctuated_word":"interested","sentiment":"negative","sentiment_score":-0.5101308226585388},{"word":"anymore","start":70.742874,"end":71.22288,"confidence":0.9941406,"punctuated_word":"anymore.","sentiment":"negative","sentiment_score":-0.5206691026687622},{"word":"sorry","start":71.22288,"end":71.72288,"confidence":0.99853516,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.39084193110466},{"word":"and","start":71.86288,"end":72.26288,"confidence":0.94140625,"punctuated_word":"And,","sentiment":"negative","sentiment_score":-0.39315998554229736},{"word":"yeah","start":72.26288,"end":72.58288,"confidence":0.9980469,"punctuated_word":"yeah,","sentiment":"negative","sentiment_score":-0.4837251305580139},{"word":"the","start":72.58288,"end":72.742874,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6632184386253357},{"word":"microphone","start":72.742874,"end":73.22288,"confidence":0.9980469,"punctuated_word":"microphone","sentiment":"negative","sentiment_score":-0.6512360572814941},{"word":"really","start":73.22288,"end":73.462875,"confidence":1.0,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.6820341348648071},{"word":"needs","start":73.462875,"end":73.70287,"confidence":1.0,"punctuated_word":"needs","sentiment":"negative","sentiment_score":-0.6927090883255005},{"word":"to","start":73.70287,"end":73.782875,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6652196645736694},{"word":"be","start":73.782875,"end":73.94288,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6581606864929199},{"word":"fixed","start":73.94288,"end":74.44288,"confidence":0.8059082,"punctuated_word":"fixed.","sentiment":"negative","sentiment_score":-0.5749821662902832},{"word":"so","start":74.98287,"end":75.38287,"confidence":0.9902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.2857539653778076},{"word":"i'll","start":75.38287,"end":75.62288,"confidence":0.9577637,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2106250524520874},{"word":"i'll","start":75.62288,"end":75.70287,"confidence":0.81762695,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.1757439821958542},{"word":"leave","start":75.70287,"end":75.94288,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2222580909729004},{"word":"you","start":75.94288,"end":76.102875,"confidence":0.85498047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.21849283576011655},{"word":"to","start":76.102875,"end":76.26288,"confidence":0.9199219,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.243265300989151},{"word":"that","start":76.26288,"end":76.50288,"confidence":0.98657227,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.19008928537368777},{"word":"okay","start":76.50288,"end":76.90288,"confidence":0.9921875,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.12821313738822937},{"word":"thank","start":76.90288,"end":77.062874,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.36052924394607544},{"word":"you","start":77.062874,"end":77.38287,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.2413133680820465},{"word":"bye","start":77.38287,"end":77.54288,"confidence":1.0,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.15055885910987854},{"word":"bye","start":77.54288,"end":78.04288,"confidence":0.9975586,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.11626896262168884}],"paragraphs":{"transcript":"\nManagement Association. James speaking. Sorry? Sorry. I can't hear you.\n\nYour microphone is very like, slightly. Yes. For what? Alright. I don't think we're interested anymore.\n\nSorry. And, yeah, the microphone really needs to be fixed. So I'll I'll leave you to that. Okay. Thank you.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Management Association.","start":1.1999999,"end":2.26,"sentiment":"neutral","sentiment_score":0.005627538077533245},{"text":"James speaking.","start":2.32,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.006518344394862652},{"text":"Sorry?","start":7.12,"end":7.62,"sentiment":"neutral","sentiment_score":0.01688307151198387},{"text":"Sorry.","start":15.995,"end":16.155,"sentiment":"neutral","sentiment_score":-0.1711471676826477},{"text":"I can't hear you.","start":16.155,"end":16.875,"sentiment":"neutral","sentiment_score":-0.31866464018821716}],"sentiment":"neutral","sentiment_score":-0.14046308919787406,"num_words":10,"start":1.1999999,"end":16.875},{"sentences":[{"text":"Your microphone is very like, slightly.","start":16.875,"end":25.195,"sentiment":"negative","sentiment_score":-0.39533771574497223},{"text":"Yes.","start":25.195,"end":25.695,"sentiment":"neutral","sentiment_score":0.0038242992013692856},{"text":"For what?","start":45.205,"end":45.945,"sentiment":"neutral","sentiment_score":0.018266916275024414},{"text":"Alright.","start":67.54288,"end":68.04288,"sentiment":"neutral","sentiment_score":-0.17496733367443085},{"text":"I don't think we're interested anymore.","start":68.742874,"end":71.22288,"sentiment":"negative","sentiment_score":-0.5150155474742254}],"sentiment":"negative","sentiment_score":-0.3497955488273874,"num_words":16,"start":16.875,"end":71.22288},{"sentences":[{"text":"Sorry.","start":71.22288,"end":71.72288,"sentiment":"negative","sentiment_score":-0.39084193110466},{"text":"And, yeah, the microphone really needs to be fixed.","start":71.86288,"end":74.44288,"sentiment":"negative","sentiment_score":-0.6071605947282579},{"text":"So I'll I'll leave you to that.","start":74.98287,"end":76.50288,"sentiment":"neutral","sentiment_score":-0.2208897875888007},{"text":"Okay.","start":76.50288,"end":76.90288,"sentiment":"neutral","sentiment_score":0.12821313738822937},{"text":"Thank you.","start":76.90288,"end":77.38287,"sentiment":"neutral","sentiment_score":0.300921306014061}],"sentiment":"negative","sentiment_score":-0.33357300236821175,"num_words":20,"start":71.22288,"end":77.38287},{"sentences":[{"text":"Bye bye.","start":77.38287,"end":78.04288,"sentiment":"neutral","sentiment_score":0.1334139108657837}],"sentiment":"neutral","sentiment_score":0.1334139108657837,"num_words":2,"start":77.38287,"end":78.04288}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Management Association. James speaking.\n\nChannel 0: Oh, hi, Adele.\n\nChannel 1: Sorry?\n\nChannel 0: Yeah. Good afternoon, Gerald. I see in the report with you and say I have I caught you on your bedtime?\n\nChannel 1: Sorry. I can't hear you. Your microphone is very like,\n\nChannel 0: Well, I am sorry. How about now? Is that better?\n\nChannel 1: slightly. Yes.\n\nChannel 0: Oh, yes. Well, well, I don't know if you still remember me, but we have spoken a few months ago. And the time you're busy, so I sent you a email, and that is actually why I'm calling. I just wanted to follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: For what?\n\nChannel 0: Oh, yeah. Vigilance AI. If you remember, I I sent you an our AI MDR platform along with the the details and what we do. And just a summary, we and I think about it as a security analyst team that investigates everything and will only bother you when it matters.\n\nChannel 1: Alright. I don't think we're interested anymore. Sorry. And, yeah, the microphone really needs to be fixed. So I'll I'll leave you to that.\n\nOkay. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Management Association.","start":1.1999999,"end":2.26,"sentiment":"neutral","sentiment_score":0.005627538077533245},{"text":"James speaking.","start":2.32,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.006518344394862652}],"sentiment":"neutral","sentiment_score":0.0060729412361979485,"channel":1,"num_words":4,"start":1.1999999,"end":3.1399999},{"sentences":[{"text":"Oh, hi, Adele.","start":4.24,"end":5.46,"sentiment":"neutral","sentiment_score":0.030082096656163532}],"sentiment":"neutral","sentiment_score":0.030082096656163532,"channel":0,"num_words":3,"start":4.24,"end":5.46},{"sentences":[{"text":"Sorry?","start":7.12,"end":7.62,"sentiment":"neutral","sentiment_score":0.01688307151198387}],"sentiment":"neutral","sentiment_score":0.01688307151198387,"channel":1,"num_words":1,"start":7.12,"end":7.62},{"sentences":[{"text":"Yeah.","start":8.24,"end":8.639999,"sentiment":"neutral","sentiment_score":0.07857132703065872},{"text":"Good afternoon, Gerald.","start":8.639999,"end":9.92,"sentiment":"neutral","sentiment_score":0.2538485030333201},{"text":"I see in the report with you and say I have I caught you on your bedtime?","start":9.92,"end":13.46,"sentiment":"neutral","sentiment_score":0.04645901633536115}],"sentiment":"neutral","sentiment_score":0.07761524351579803,"channel":0,"num_words":21,"start":8.24,"end":13.46},{"sentences":[{"text":"Sorry.","start":15.995,"end":16.155,"sentiment":"neutral","sentiment_score":-0.1711471676826477},{"text":"I can't hear you.","start":16.155,"end":16.875,"sentiment":"neutral","sentiment_score":-0.31866464018821716},{"text":"Your microphone is very like,","start":16.875,"end":20.335,"sentiment":"negative","sentiment_score":-0.45514217019081116}],"sentiment":"negative","sentiment_score":-0.3721516579389572,"channel":1,"num_words":10,"start":15.995,"end":20.335},{"sentences":[{"text":"Well, I am sorry.","start":21.335,"end":22.294998,"sentiment":"neutral","sentiment_score":-0.22517825290560722},{"text":"How about now?","start":22.294998,"end":23.095,"sentiment":"neutral","sentiment_score":-0.11932756751775742},{"text":"Is that better?","start":23.095,"end":23.914999,"sentiment":"neutral","sentiment_score":-0.12241795162359874}],"sentiment":"neutral","sentiment_score":-0.16259495690464973,"channel":0,"num_words":10,"start":21.335,"end":23.914999},{"sentences":[{"text":"slightly.","start":24.715,"end":25.195,"sentiment":"neutral","sentiment_score":-0.0963154435157776},{"text":"Yes.","start":25.195,"end":25.695,"sentiment":"neutral","sentiment_score":0.0038242992013692856}],"sentiment":"neutral","sentiment_score":-0.04624557215720416,"channel":1,"num_words":2,"start":24.715,"end":25.695},{"sentences":[{"text":"Oh, yes.","start":26.769999,"end":27.57,"sentiment":"neutral","sentiment_score":0.03485060948878527},{"text":"Well, well, I don't know if you still remember me, but we have spoken a few months ago.","start":27.57,"end":32.47,"sentiment":"neutral","sentiment_score":0.011154546919796202},{"text":"And the time you're busy, so I sent you a email, and that is actually why I'm calling.","start":33.25,"end":38.769997,"sentiment":"neutral","sentiment_score":0.045247706274191536},{"text":"I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start":38.769997,"end":43.484997,"sentiment":"neutral","sentiment_score":0.1280349563611181}],"sentiment":"neutral","sentiment_score":0.061712385040887614,"channel":0,"num_words":57,"start":26.769999,"end":43.484997},{"sentences":[{"text":"For what?","start":45.205,"end":45.945,"sentiment":"neutral","sentiment_score":0.018266916275024414}],"sentiment":"neutral","sentiment_score":0.018266916275024414,"channel":1,"num_words":2,"start":45.205,"end":45.945},{"sentences":[{"text":"Oh, yeah.","start":46.905,"end":47.725,"sentiment":"neutral","sentiment_score":0.0480533242225647},{"text":"Vigilance AI.","start":47.784996,"end":49.004997,"sentiment":"neutral","sentiment_score":0.08006821945309639},{"text":"If you remember, I I sent you an our AI MDR platform along with the the details and what we do.","start":49.545,"end":57.18,"sentiment":"neutral","sentiment_score":0.09537320619537717},{"text":"And just a summary, we and I think about it as a security analyst team that investigates everything and will only bother you when it matters.","start":57.64,"end":67.020004,"sentiment":"neutral","sentiment_score":0.005905021698429034}],"sentiment":"neutral","sentiment_score":0.04730609767869407,"channel":0,"num_words":51,"start":46.905,"end":67.020004},{"sentences":[{"text":"Alright.","start":67.54288,"end":68.04288,"sentiment":"neutral","sentiment_score":-0.17496733367443085},{"text":"I don't think we're interested anymore.","start":68.742874,"end":71.22288,"sentiment":"negative","sentiment_score":-0.5150155474742254},{"text":"Sorry.","start":71.22288,"end":71.72288,"sentiment":"negative","sentiment_score":-0.39084193110466},{"text":"And, yeah, the microphone really needs to be fixed.","start":71.86288,"end":74.44288,"sentiment":"negative","sentiment_score":-0.6071605947282579},{"text":"So I'll I'll leave you to that.","start":74.98287,"end":76.50288,"sentiment":"neutral","sentiment_score":-0.2208897875888007}],"sentiment":"negative","sentiment_score":-0.44444068397084874,"channel":1,"num_words":24,"start":67.54288,"end":76.50288},{"sentences":[{"text":"Okay.","start":76.50288,"end":76.90288,"sentiment":"neutral","sentiment_score":0.12821313738822937},{"text":"Thank you.","start":76.90288,"end":77.38287,"sentiment":"neutral","sentiment_score":0.300921306014061},{"text":"Bye bye.","start":77.38287,"end":78.04288,"sentiment":"neutral","sentiment_score":0.1334139108657837}],"sentiment":"neutral","sentiment_score":0.19937671422958375,"channel":1,"num_words":5,"start":76.50288,"end":78.04288}]},"summary":{"result":"success","short":"The customer, Gerald, receives a call from an agent named James who is following up on a previous conversation. The agent explains that they are interested in a demo for their AI MDR platform and apologizes for not being available earlier. The agent also mentions that the microphone needs to be fixed and promises to leave Gerald to decide later."},"intents":{"segments":[{"text":"I just wanted to follow-up and see if now might be a better time to schedule a quick demo. For what?","start_word":89,"end_word":109,"intents":[{"intent":"Schedule demo","confidence_score":0.40487248}]}]},"sentiments":{"segments":[{"text":"Management Association. James speaking. Oh, hi, Adele. Sorry? Yeah. Good afternoon, Gerald. I see in the report with you and say I have I caught you on your bedtime? Sorry. I can't hear you. Your microphone is very like, Well, I am sorry. How about now? Is that better? slightly. Yes. Oh, yes. Well, well, I don't know if you still remember me, but we have spoken a few months ago. And the time you're busy, so I sent you a email, and that is actually why I'm calling. I just wanted to follow-up and see if now might be a better time to schedule a quick demo. For what? Oh, yeah. Vigilance AI. If you remember, I I sent you an our AI MDR platform along with the the details and what we do. And just a summary, we and I think about it as a security analyst team that investigates everything and will only bother you when it matters. Alright.","start_word":0,"end_word":161,"sentiment":"neutral","sentiment_score":0.010036232881247996},{"text":"I don't think we're interested anymore. Sorry. And, yeah, the microphone really needs to be fixed.","start_word":162,"end_word":177,"sentiment":"negative","sentiment_score":-0.536210298538208},{"text":"So I'll I'll leave you to that. Okay. Thank you. Bye bye.","start_word":178,"end_word":189,"sentiment":"neutral","sentiment_score":-0.02904803492128849}],"average":{"sentiment":"neutral","sentiment_score":-0.04313598884331001}}}}