{"metadata":{"transaction_key":"deprecated","request_id":"01a01e1b-6a3b-7ca1-abdc-11ad9aca7d97","sha256":"fbfd2b4bdbdd83e461ad758a36cd2f8efff892a6c32503d5f58bc4b6f6722d7a","created":"2026-08-20T07:38:29.821Z","duration":34.775936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":150,"output_tokens":59},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":165,"output_tokens":165},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":165,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"Madison? Hold on. Hold on. Hold on. Hold on. Yeah. Are you there? Yeah. Let me just yeah. You got Wayne Carter on the line? Can you please let him know that I'm still on a call? Because I'm speaking to Daniel Buckley for the past. I don't know how long. I just need to send one email, ask him that. Tell him that I will give him a call in literally five minutes. Ten minutes. Take ten minutes. Call to 2. Thank you. Bye.","confidence":0.9812012,"words":[{"word":"madison","start":1.1999999,"end":1.6999999,"confidence":0.82958984,"punctuated_word":"Madison?","sentiment":"neutral","sentiment_score":-0.0035845795646309853},{"word":"hold","start":2.8,"end":3.04,"confidence":0.47851562,"punctuated_word":"Hold","sentiment":"neutral","sentiment_score":-0.011145591735839844},{"word":"on","start":3.04,"end":3.1999998,"confidence":0.98461914,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":-0.009133589453995228},{"word":"hold","start":3.1999998,"end":3.6999998,"confidence":0.9980469,"punctuated_word":"Hold","sentiment":"neutral","sentiment_score":-0.00858843419700861},{"word":"on","start":6.48,"end":6.7999997,"confidence":0.9995117,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":-0.011324698105454443},{"word":"hold","start":6.7999997,"end":7.2,"confidence":0.97314453,"punctuated_word":"Hold","sentiment":"neutral","sentiment_score":-0.009020764380693436},{"word":"on","start":7.2,"end":7.52,"confidence":0.9995117,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":-0.009751597419381142},{"word":"hold","start":7.52,"end":7.68,"confidence":0.8041992,"punctuated_word":"Hold","sentiment":"neutral","sentiment_score":-0.007371950428932905},{"word":"on","start":7.68,"end":8.18,"confidence":0.9995117,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":-0.006591822020709515},{"word":"yeah","start":9.12,"end":9.44,"confidence":0.97216797,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.010263452306389809},{"word":"are","start":9.44,"end":9.5199995,"confidence":0.9003906,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":-0.0018934793770313263},{"word":"you","start":9.5199995,"end":9.679999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.004369471222162247},{"word":"there","start":9.679999,"end":10.179999,"confidence":0.98339844,"punctuated_word":"there?","sentiment":"neutral","sentiment_score":-0.006585662253201008},{"word":"yeah","start":11.92,"end":12.16,"confidence":0.7163086,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.005576690658926964},{"word":"let","start":12.16,"end":12.32,"confidence":0.8276367,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":-0.01720045879483223},{"word":"me","start":12.32,"end":12.48,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.013923763297498226},{"word":"just","start":12.48,"end":12.639999,"confidence":0.55078125,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.01891503483057022},{"word":"yeah","start":12.719999,"end":12.88,"confidence":0.984375,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.008297445252537727},{"word":"you","start":12.88,"end":13.04,"confidence":0.99121094,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.0074764275923371315},{"word":"got","start":13.04,"end":13.28,"confidence":0.984375,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.006168295629322529},{"word":"wayne","start":13.28,"end":13.44,"confidence":0.9838867,"punctuated_word":"Wayne","sentiment":"neutral","sentiment_score":-0.005533276125788689},{"word":"carter","start":13.44,"end":13.759999,"confidence":0.9838867,"punctuated_word":"Carter","sentiment":"neutral","sentiment_score":-0.006516624242067337},{"word":"on","start":13.759999,"end":13.92,"confidence":0.7290039,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.001846867613494396},{"word":"the","start":13.92,"end":14.0,"confidence":0.91259766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0026661809533834457},{"word":"line","start":14.0,"end":14.5,"confidence":0.9526367,"punctuated_word":"line?","sentiment":"neutral","sentiment_score":-0.0031228037551045418},{"word":"can","start":16.565,"end":16.805,"confidence":0.98535156,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.014758892357349396},{"word":"you","start":16.805,"end":16.965,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01598527282476425},{"word":"please","start":16.965,"end":17.285,"confidence":0.9970703,"punctuated_word":"please","sentiment":"neutral","sentiment_score":0.010074831545352936},{"word":"let","start":17.285,"end":17.525,"confidence":0.9970703,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.013811729848384855},{"word":"him","start":17.525,"end":17.685,"confidence":0.93408203,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.0024662241339683533},{"word":"know","start":17.685,"end":17.925,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.013972647488117218},{"word":"that","start":17.925,"end":18.085,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0029861554503440857},{"word":"i'm","start":18.085,"end":18.325,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.009526725858449936},{"word":"still","start":18.325,"end":18.645,"confidence":1.0,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.01971318945288658},{"word":"on","start":18.645,"end":18.805,"confidence":0.9970703,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.007535271346569061},{"word":"a","start":18.805,"end":18.965,"confidence":0.9863281,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0026308540254831314},{"word":"call","start":18.965,"end":19.285,"confidence":0.744751,"punctuated_word":"call?","sentiment":"neutral","sentiment_score":-0.021295426413416862},{"word":"because","start":19.285,"end":19.525,"confidence":0.99609375,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.05787281692028046},{"word":"i'm","start":19.525,"end":19.845,"confidence":0.96118164,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.0695795789361},{"word":"speaking","start":19.845,"end":20.244999,"confidence":0.99902344,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":-0.08829335868358612},{"word":"to","start":20.244999,"end":20.564999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.11172497272491456},{"word":"daniel","start":20.564999,"end":20.965,"confidence":0.99609375,"punctuated_word":"Daniel","sentiment":"neutral","sentiment_score":-0.10610435903072356},{"word":"buckley","start":20.965,"end":21.285,"confidence":0.79248047,"punctuated_word":"Buckley","sentiment":"neutral","sentiment_score":-0.07734473049640656},{"word":"for","start":21.285,"end":21.445,"confidence":0.98828125,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.043590247631073},{"word":"the","start":21.445,"end":21.525,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07498157769441605},{"word":"past","start":21.525,"end":21.845,"confidence":0.70910645,"punctuated_word":"past.","sentiment":"neutral","sentiment_score":-0.07626143842935562},{"word":"i","start":21.845,"end":21.925,"confidence":0.24194336,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.16876330971717834},{"word":"don't","start":21.925,"end":22.085,"confidence":0.890625,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.13549557328224182},{"word":"know","start":22.085,"end":22.244999,"confidence":0.95703125,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.18285226821899417},{"word":"how","start":22.244999,"end":22.485,"confidence":0.90234375,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.17798003554344177},{"word":"long","start":22.485,"end":22.725,"confidence":0.9812012,"punctuated_word":"long.","sentiment":"neutral","sentiment_score":-0.2096895128488541},{"word":"i","start":22.725,"end":22.805,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12296661734580994},{"word":"just","start":22.805,"end":23.045,"confidence":0.9838867,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.11860720813274384},{"word":"need","start":23.045,"end":23.205,"confidence":0.9873047,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.1001064032316208},{"word":"to","start":23.205,"end":23.285,"confidence":0.95703125,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.12413576245307922},{"word":"send","start":23.285,"end":23.525,"confidence":0.9980469,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.12070032954216003},{"word":"one","start":23.525,"end":23.845,"confidence":0.9941406,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.12153615057468414},{"word":"email","start":23.845,"end":24.345,"confidence":0.72924805,"punctuated_word":"email,","sentiment":"neutral","sentiment_score":-0.15718384087085724},{"word":"ask","start":24.404999,"end":24.645,"confidence":0.9160156,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.1311895102262497},{"word":"him","start":24.645,"end":24.805,"confidence":0.9921875,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.11856771260499954},{"word":"that","start":24.805,"end":25.285,"confidence":0.74365234,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.1004205048084259},{"word":"tell","start":25.285,"end":25.525,"confidence":0.9790039,"punctuated_word":"Tell","sentiment":"neutral","sentiment_score":-0.07184766232967377},{"word":"him","start":25.525,"end":25.685,"confidence":0.9370117,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.06352341175079346},{"word":"that","start":25.685,"end":25.845,"confidence":0.8676758,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.05214491859078407},{"word":"i","start":25.845,"end":25.925,"confidence":0.9902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04512857645750046},{"word":"will","start":25.925,"end":26.005,"confidence":0.64941406,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.03475826606154442},{"word":"give","start":26.005,"end":26.165,"confidence":0.9970703,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.052554450929164886},{"word":"him","start":26.165,"end":26.325,"confidence":0.94628906,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.07091823220252991},{"word":"a","start":26.325,"end":26.404999,"confidence":0.85839844,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06132829561829567},{"word":"call","start":26.404999,"end":26.564999,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.0685996264219284},{"word":"in","start":26.564999,"end":26.805,"confidence":0.9951172,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.05961933359503746},{"word":"literally","start":26.805,"end":27.305,"confidence":0.9667969,"punctuated_word":"literally","sentiment":"neutral","sentiment_score":-0.09675247967243196},{"word":"five","start":27.365,"end":27.605,"confidence":0.9970703,"punctuated_word":"five","sentiment":"neutral","sentiment_score":-0.08969718217849731},{"word":"minutes","start":27.605,"end":28.105,"confidence":0.9304199,"punctuated_word":"minutes.","sentiment":"neutral","sentiment_score":-0.058188460767269135},{"word":"ten","start":28.564999,"end":28.805,"confidence":0.96875,"punctuated_word":"Ten","sentiment":"neutral","sentiment_score":0.01256447657942772},{"word":"minutes","start":28.805,"end":29.044998,"confidence":0.93774414,"punctuated_word":"minutes.","sentiment":"neutral","sentiment_score":-0.0048775337636470795},{"word":"take","start":29.044998,"end":29.205,"confidence":0.51660156,"punctuated_word":"Take","sentiment":"positive","sentiment_score":0.34492242336273193},{"word":"ten","start":29.205,"end":29.445,"confidence":0.9790039,"punctuated_word":"ten","sentiment":"neutral","sentiment_score":0.2068449854850769},{"word":"minutes","start":29.445,"end":29.765,"confidence":0.8171387,"punctuated_word":"minutes.","sentiment":"neutral","sentiment_score":0.2714959979057312},{"word":"call","start":29.765,"end":30.005,"confidence":0.61083984,"punctuated_word":"Call","sentiment":"neutral","sentiment_score":0.17747101187705994},{"word":"to","start":30.005,"end":30.085,"confidence":0.7265625,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11277348548173904},{"word":"2","start":30.085,"end":30.585,"confidence":0.9211426,"punctuated_word":"2.","sentiment":"neutral","sentiment_score":0.12154225260019302},{"word":"thank","start":32.61094,"end":32.77094,"confidence":0.93603516,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6730327010154724},{"word":"you","start":32.77094,"end":33.010937,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5734342932701111},{"word":"bye","start":33.010937,"end":33.510937,"confidence":0.9970703,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.31097766757011414}],"paragraphs":{"transcript":"\nMadison? Hold on. Hold on. Hold on. Hold on.\n\nYeah. Are you there? Yeah. Let me just yeah. You got Wayne Carter on the line?\n\nCan you please let him know that I'm still on a call? Because I'm speaking to Daniel Buckley for the past. I don't know how long. I just need to send one email, ask him that. Tell him that I will give him a call in literally five minutes.\n\nTen minutes. Take ten minutes. Call to 2. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Madison?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":-0.0035845795646309853},{"text":"Hold on.","start":2.8,"end":3.1999998,"sentiment":"neutral","sentiment_score":-0.010139590594917536},{"text":"Hold on.","start":3.1999998,"end":6.7999997,"sentiment":"neutral","sentiment_score":-0.009956566151231527},{"text":"Hold on.","start":6.7999997,"end":7.52,"sentiment":"neutral","sentiment_score":-0.009386180900037289},{"text":"Hold on.","start":7.52,"end":8.18,"sentiment":"neutral","sentiment_score":-0.00698188622482121}],"sentiment":"neutral","sentiment_score":-0.008501447478516234,"num_words":9,"start":1.1999999,"end":8.18},{"sentences":[{"text":"Yeah.","start":9.12,"end":9.44,"sentiment":"neutral","sentiment_score":0.010263452306389809},{"text":"Are you there?","start":9.44,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.004282870950798194},{"text":"Yeah.","start":11.92,"end":12.16,"sentiment":"neutral","sentiment_score":-0.005576690658926964},{"text":"Let me just yeah.","start":12.16,"end":12.88,"sentiment":"neutral","sentiment_score":-0.014584175543859601},{"text":"You got Wayne Carter on the line?","start":12.88,"end":14.5,"sentiment":"neutral","sentiment_score":-0.0047614965587854385}],"sentiment":"neutral","sentiment_score":-0.006239314330741763,"num_words":16,"start":9.12,"end":14.5},{"sentences":[{"text":"Can you please let him know that I'm still on a call?","start":16.565,"end":19.285,"sentiment":"neutral","sentiment_score":0.002748671919107437},{"text":"Because I'm speaking to Daniel Buckley for the past.","start":19.285,"end":21.845,"sentiment":"neutral","sentiment_score":-0.07841700894965066},{"text":"I don't know how long.","start":21.845,"end":22.725,"sentiment":"neutral","sentiment_score":-0.17495613992214204},{"text":"I just need to send one email, ask him that.","start":22.725,"end":25.285,"sentiment":"neutral","sentiment_score":-0.12154140397906303},{"text":"Tell him that I will give him a call in literally five minutes.","start":25.285,"end":28.105,"sentiment":"neutral","sentiment_score":-0.06346622281349622}],"sentiment":"neutral","sentiment_score":-0.07322499292845629,"num_words":49,"start":16.565,"end":28.105},{"sentences":[{"text":"Ten minutes.","start":28.564999,"end":29.044998,"sentiment":"neutral","sentiment_score":0.0038434714078903207},{"text":"Take ten minutes.","start":29.044998,"end":29.765,"sentiment":"neutral","sentiment_score":0.27442113558451336},{"text":"Call to 2.","start":29.765,"end":30.585,"sentiment":"neutral","sentiment_score":0.13726224998633066},{"text":"Thank you.","start":32.61094,"end":33.010937,"sentiment":"positive","sentiment_score":0.6232334971427917},{"text":"Bye.","start":33.010937,"end":33.510937,"sentiment":"neutral","sentiment_score":0.31097766757011414}],"sentiment":"neutral","sentiment_score":0.2545619783076373,"num_words":11,"start":28.564999,"end":33.510937}]}}]},{"alternatives":[{"transcript":"Sevi. I've got well yep. Yep. Yep. Can you hear me? I do have Wayne Carter on the line. Okay. Beautiful. Perfect. I'll let him know. Bye.","confidence":0.98535156,"words":[{"word":"sevi","start":2.56,"end":3.04,"confidence":0.44344077,"punctuated_word":"Sevi.","sentiment":"neutral","sentiment_score":-0.0042633539997041225},{"word":"i've","start":3.04,"end":3.28,"confidence":0.986084,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.009657083079218864},{"word":"got","start":3.28,"end":3.78,"confidence":0.97509766,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.009450878947973251},{"word":"well","start":7.8399997,"end":7.9199996,"confidence":0.5131836,"punctuated_word":"well","sentiment":"neutral","sentiment_score":0.0068785082548856735},{"word":"yep","start":8.0,"end":8.5,"confidence":0.83935547,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.012133587151765823},{"word":"yep","start":8.559999,"end":9.059999,"confidence":0.9785156,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0193728506565094},{"word":"yep","start":10.719999,"end":11.219999,"confidence":0.97094727,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0010641512926667929},{"word":"can","start":11.44,"end":11.759999,"confidence":0.98535156,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.0085971150547266},{"word":"you","start":11.759999,"end":11.92,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.006067207083106041},{"word":"hear","start":11.92,"end":12.08,"confidence":1.0,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.014738800935447216},{"word":"me","start":12.08,"end":12.345,"confidence":0.99902344,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":-0.011986186727881432},{"word":"i","start":14.585,"end":14.825001,"confidence":0.9003906,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0400608703494072},{"word":"do","start":14.825001,"end":14.905001,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.05294790118932724},{"word":"have","start":14.905001,"end":15.145,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.024388987571001053},{"word":"wayne","start":15.145,"end":15.385,"confidence":0.97998047,"punctuated_word":"Wayne","sentiment":"neutral","sentiment_score":0.008573018014431},{"word":"carter","start":15.385,"end":15.705,"confidence":0.99121094,"punctuated_word":"Carter","sentiment":"neutral","sentiment_score":0.005141476169228554},{"word":"on","start":15.705,"end":15.865,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.030024457722902295},{"word":"the","start":15.865,"end":15.945,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.039253804832696915},{"word":"line","start":15.945,"end":16.445,"confidence":1.0,"punctuated_word":"line.","sentiment":"neutral","sentiment_score":0.035007815808057785},{"word":"okay","start":28.810875,"end":29.130877,"confidence":0.9362793,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1754661202430725},{"word":"beautiful","start":29.130877,"end":29.630877,"confidence":0.91625977,"punctuated_word":"Beautiful.","sentiment":"positive","sentiment_score":0.47244828939437866},{"word":"perfect","start":30.970875,"end":31.450876,"confidence":0.7753906,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.5697888135910034},{"word":"i'll","start":31.450876,"end":31.610876,"confidence":0.99609375,"punctuated_word":"I'll","sentiment":"positive","sentiment_score":0.393549382686615},{"word":"let","start":31.610876,"end":31.770876,"confidence":0.9892578,"punctuated_word":"let","sentiment":"positive","sentiment_score":0.4259408414363861},{"word":"him","start":31.770876,"end":31.930876,"confidence":0.93408203,"punctuated_word":"him","sentiment":"positive","sentiment_score":0.3919506072998047},{"word":"know","start":31.930876,"end":32.430878,"confidence":0.9995117,"punctuated_word":"know.","sentiment":"positive","sentiment_score":0.4245849847793579},{"word":"bye","start":33.850876,"end":34.350876,"confidence":0.9951172,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.12992271780967712}],"paragraphs":{"transcript":"\nSevi. I've got well yep. Yep. Yep. Can you hear me?\n\nI do have Wayne Carter on the line. Okay. Beautiful. Perfect. I'll let him know.\n\nBye.","paragraphs":[{"sentences":[{"text":"Sevi.","start":2.56,"end":3.04,"sentiment":"neutral","sentiment_score":-0.0042633539997041225},{"text":"I've got well yep.","start":3.04,"end":8.5,"sentiment":"neutral","sentiment_score":-0.000023966655135154724},{"text":"Yep.","start":8.559999,"end":9.059999,"sentiment":"neutral","sentiment_score":0.0193728506565094},{"text":"Yep.","start":10.719999,"end":11.219999,"sentiment":"neutral","sentiment_score":0.0010641512926667929},{"text":"Can you hear me?","start":11.44,"end":12.345,"sentiment":"neutral","sentiment_score":-0.010347327450290322}],"sentiment":"neutral","sentiment_score":-0.0023010480429299855,"num_words":11,"start":2.56,"end":12.345},{"sentences":[{"text":"I do have Wayne Carter on the line.","start":14.585,"end":16.445,"sentiment":"neutral","sentiment_score":0.029424791457131505},{"text":"Okay.","start":28.810875,"end":29.130877,"sentiment":"neutral","sentiment_score":0.1754661202430725},{"text":"Beautiful.","start":29.130877,"end":29.630877,"sentiment":"positive","sentiment_score":0.47244828939437866},{"text":"Perfect.","start":30.970875,"end":31.450876,"sentiment":"positive","sentiment_score":0.5697888135910034},{"text":"I'll let him know.","start":31.450876,"end":32.430878,"sentiment":"positive","sentiment_score":0.4090064540505409}],"sentiment":"neutral","sentiment_score":0.20594182473917802,"num_words":15,"start":14.585,"end":32.430878},{"sentences":[{"text":"Bye.","start":33.850876,"end":34.350876,"sentiment":"neutral","sentiment_score":0.12992271780967712}],"sentiment":"neutral","sentiment_score":0.12992271780967712,"num_words":1,"start":33.850876,"end":34.350876}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Madison?\n\nChannel 1: Sevi.\n\nChannel 0: Hold\n\nChannel 1: I've\n\nChannel 0: on. Hold\n\nChannel 1: got\n\nChannel 0: on. Hold on. Hold on.\n\nChannel 1: well yep. Yep.\n\nChannel 0: Yeah. Are you there?\n\nChannel 1: Yep. Can you hear\n\nChannel 0: Yeah.\n\nChannel 1: me?\n\nChannel 0: Let me just yeah. You got Wayne Carter on the line?\n\nChannel 1: I do have Wayne Carter on the line.\n\nChannel 0: Can you please let him know that I'm still on a call? Because I'm speaking to Daniel Buckley for the past. I don't know how long. I just need to send one email, ask him that. Tell him that I will give him a call in literally five minutes.\n\nTen minutes.\n\nChannel 1: Okay.\n\nChannel 0: Take\n\nChannel 1: Beautiful.\n\nChannel 0: ten minutes. Call to 2.\n\nChannel 1: Perfect. I'll let him know.\n\nChannel 0: Thank you. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Madison?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":-0.0035845795646309853}],"sentiment":"neutral","sentiment_score":-0.0035845795646309853,"channel":0,"num_words":1,"start":1.1999999,"end":1.6999999},{"sentences":[{"text":"Sevi.","start":2.56,"end":3.04,"sentiment":"neutral","sentiment_score":-0.0042633539997041225}],"sentiment":"neutral","sentiment_score":-0.0042633539997041225,"channel":1,"num_words":1,"start":2.56,"end":3.04},{"sentences":[{"text":"Hold","start":2.8,"end":3.04,"sentiment":"neutral","sentiment_score":-0.011145591735839844}],"sentiment":"neutral","sentiment_score":-0.011145591735839844,"channel":0,"num_words":1,"start":2.8,"end":3.04},{"sentences":[{"text":"I've","start":3.04,"end":3.28,"sentiment":"neutral","sentiment_score":-0.009657083079218864}],"sentiment":"neutral","sentiment_score":-0.009657083079218864,"channel":1,"num_words":1,"start":3.04,"end":3.28},{"sentences":[{"text":"on.","start":3.04,"end":3.1999998,"sentiment":"neutral","sentiment_score":-0.009133589453995228},{"text":"Hold","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.00858843419700861}],"sentiment":"neutral","sentiment_score":-0.008861011825501919,"channel":0,"num_words":2,"start":3.04,"end":3.6999998},{"sentences":[{"text":"got","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":-0.009450878947973251}],"sentiment":"neutral","sentiment_score":-0.009450878947973251,"channel":1,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"on.","start":6.48,"end":6.7999997,"sentiment":"neutral","sentiment_score":-0.011324698105454443},{"text":"Hold on.","start":6.7999997,"end":7.52,"sentiment":"neutral","sentiment_score":-0.009386180900037289},{"text":"Hold on.","start":7.52,"end":8.18,"sentiment":"neutral","sentiment_score":-0.00698188622482121}],"sentiment":"neutral","sentiment_score":-0.008812166471034288,"channel":0,"num_words":5,"start":6.48,"end":8.18},{"sentences":[{"text":"well yep.","start":7.8399997,"end":8.5,"sentiment":"neutral","sentiment_score":0.009506047703325748},{"text":"Yep.","start":8.559999,"end":9.059999,"sentiment":"neutral","sentiment_score":0.0193728506565094}],"sentiment":"neutral","sentiment_score":0.012794982021053633,"channel":1,"num_words":3,"start":7.8399997,"end":9.059999},{"sentences":[{"text":"Yeah.","start":9.12,"end":9.44,"sentiment":"neutral","sentiment_score":0.010263452306389809},{"text":"Are you there?","start":9.44,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.004282870950798194}],"sentiment":"neutral","sentiment_score":-0.000646290136501193,"channel":0,"num_words":4,"start":9.12,"end":10.179999},{"sentences":[{"text":"Yep.","start":10.719999,"end":11.219999,"sentiment":"neutral","sentiment_score":0.0010641512926667929},{"text":"Can you hear","start":11.44,"end":12.08,"sentiment":"neutral","sentiment_score":-0.009801041024426619}],"sentiment":"neutral","sentiment_score":-0.007084742945153266,"channel":1,"num_words":4,"start":10.719999,"end":12.08},{"sentences":[{"text":"Yeah.","start":11.92,"end":12.16,"sentiment":"neutral","sentiment_score":-0.005576690658926964}],"sentiment":"neutral","sentiment_score":-0.005576690658926964,"channel":0,"num_words":1,"start":11.92,"end":12.16},{"sentences":[{"text":"me?","start":12.08,"end":12.345,"sentiment":"neutral","sentiment_score":-0.011986186727881432}],"sentiment":"neutral","sentiment_score":-0.011986186727881432,"channel":1,"num_words":1,"start":12.08,"end":12.345},{"sentences":[{"text":"Let me just yeah.","start":12.16,"end":12.88,"sentiment":"neutral","sentiment_score":-0.014584175543859601},{"text":"You got Wayne Carter on the line?","start":12.88,"end":14.5,"sentiment":"neutral","sentiment_score":-0.0047614965587854385}],"sentiment":"neutral","sentiment_score":-0.008333379826085134,"channel":0,"num_words":11,"start":12.16,"end":14.5},{"sentences":[{"text":"I do have Wayne Carter on the line.","start":14.585,"end":16.445,"sentiment":"neutral","sentiment_score":0.029424791457131505}],"sentiment":"neutral","sentiment_score":0.029424791457131505,"channel":1,"num_words":8,"start":14.585,"end":16.445},{"sentences":[{"text":"Can you please let him know that I'm still on a call?","start":16.565,"end":19.285,"sentiment":"neutral","sentiment_score":0.002748671919107437},{"text":"Because I'm speaking to Daniel Buckley for the past.","start":19.285,"end":21.845,"sentiment":"neutral","sentiment_score":-0.07841700894965066},{"text":"I don't know how long.","start":21.845,"end":22.725,"sentiment":"neutral","sentiment_score":-0.17495613992214204},{"text":"I just need to send one email, ask him that.","start":22.725,"end":25.285,"sentiment":"neutral","sentiment_score":-0.12154140397906303},{"text":"Tell him that I will give him a call in literally five minutes.","start":25.285,"end":28.105,"sentiment":"neutral","sentiment_score":-0.06346622281349622}],"sentiment":"neutral","sentiment_score":-0.07322499292845629,"channel":0,"num_words":49,"start":16.565,"end":28.105},{"sentences":[{"text":"Ten minutes.","start":28.564999,"end":29.044998,"sentiment":"neutral","sentiment_score":0.0038434714078903207}],"sentiment":"neutral","sentiment_score":0.0038434714078903207,"channel":0,"num_words":2,"start":28.564999,"end":29.044998},{"sentences":[{"text":"Okay.","start":28.810875,"end":29.130877,"sentiment":"neutral","sentiment_score":0.1754661202430725}],"sentiment":"neutral","sentiment_score":0.1754661202430725,"channel":1,"num_words":1,"start":28.810875,"end":29.130877},{"sentences":[{"text":"Take","start":29.044998,"end":29.205,"sentiment":"positive","sentiment_score":0.34492242336273193}],"sentiment":"positive","sentiment_score":0.34492242336273193,"channel":0,"num_words":1,"start":29.044998,"end":29.205},{"sentences":[{"text":"Beautiful.","start":29.130877,"end":29.630877,"sentiment":"positive","sentiment_score":0.47244828939437866}],"sentiment":"positive","sentiment_score":0.47244828939437866,"channel":1,"num_words":1,"start":29.130877,"end":29.630877},{"sentences":[{"text":"ten minutes.","start":29.205,"end":29.765,"sentiment":"neutral","sentiment_score":0.23917049169540405},{"text":"Call to 2.","start":29.765,"end":30.585,"sentiment":"neutral","sentiment_score":0.13726224998633066}],"sentiment":"neutral","sentiment_score":0.17802554666996,"channel":0,"num_words":5,"start":29.205,"end":30.585},{"sentences":[{"text":"Perfect.","start":30.970875,"end":31.450876,"sentiment":"positive","sentiment_score":0.5697888135910034},{"text":"I'll let him know.","start":31.450876,"end":32.430878,"sentiment":"positive","sentiment_score":0.4090064540505409}],"sentiment":"positive","sentiment_score":0.44116292595863343,"channel":1,"num_words":5,"start":30.970875,"end":32.430878},{"sentences":[{"text":"Thank you.","start":32.61094,"end":33.010937,"sentiment":"positive","sentiment_score":0.6232334971427917},{"text":"Bye.","start":33.010937,"end":33.510937,"sentiment":"neutral","sentiment_score":0.31097766757011414}],"sentiment":"positive","sentiment_score":0.5191482206185659,"channel":0,"num_words":3,"start":32.61094,"end":33.510937},{"sentences":[{"text":"Bye.","start":33.850876,"end":34.350876,"sentiment":"neutral","sentiment_score":0.12992271780967712}],"sentiment":"neutral","sentiment_score":0.12992271780967712,"channel":1,"num_words":1,"start":33.850876,"end":34.350876}]},"summary":{"result":"success","short":"The customer is on a call with someone named Daniel Buckley and needs to ask him to call her. The customer asks the representative to let Daniel know that she will call him in five minutes and to call at 2. The call ends with the customer thanking the representative and saying goodbye."},"intents":{"segments":[{"text":"Because I'm speaking to Daniel Buckley for the past. I don't know how long. I just need to send one email, ask him that. Tell him that I will give him a call in literally five minutes. Ten minutes.","start_word":56,"end_word":94,"intents":[{"intent":"Contact johnson buckley","confidence_score":0.0060252706}]}]},"sentiments":{"segments":[{"text":"Madison? Sevi. Hold on. I've Hold got on. Hold on. Hold on. well yep. Yep. Yeah. Are you there? Yep. Can you Yeah. hear me? Let me just yeah. You got Wayne Carter on the line? I do have Wayne Carter on the line. Can you please let him know that I'm still on a call? Because I'm speaking to Daniel Buckley for the past. I don't know how long. I just need to send one email, ask him that. Tell him that I will give him a call in literally five minutes. Ten minutes. Okay.","start_word":0,"end_word":95,"sentiment":"neutral","sentiment_score":-0.031570032238960266},{"text":"Take Beautiful.","start_word":96,"end_word":97,"sentiment":"positive","sentiment_score":0.4299396872520447},{"text":"ten minutes. Call to 2. Perfect.","start_word":98,"end_word":103,"sentiment":"neutral","sentiment_score":0.27867183089256287},{"text":"I'll let him know. Thank you.","start_word":104,"end_word":109,"sentiment":"positive","sentiment_score":0.4667610824108124},{"text":"Bye. Bye.","start_word":110,"end_word":111,"sentiment":"neutral","sentiment_score":0.24244576692581177}],"average":{"sentiment":"neutral","sentiment_score":0.03390942486849698}}}}