{"metadata":{"transaction_key":"deprecated","request_id":"019eaaac-8e0f-7711-abfa-afbe0e776e96","sha256":"7a1ea3de9b5939838c58b4bf9cbe41c47afa634a9fdcfff92ed8b3a36df89b51","created":"2026-06-09T04:38:16.670Z","duration":12.887938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 04572497 0 8. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.24,"end":0.39999998,"confidence":0.99609375,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6199964880943298},{"word":"message","start":0.39999998,"end":0.79999995,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5468566417694092},{"word":"can","start":0.79999995,"end":0.88,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6422955989837646},{"word":"be","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.5828118324279785},{"word":"left","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.5910229682922363},{"word":"on","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.46212252974510193},{"word":"this","start":1.4399999,"end":1.68,"confidence":0.9892578,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5940357446670532},{"word":"service","start":1.68,"end":2.1799998,"confidence":0.99658203,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5578420162200928},{"word":"04572497","start":2.3999999,"end":7.2,"confidence":0.9996338,"punctuated_word":"04572497","sentiment":"neutral","sentiment_score":-0.1331322193145752},{"word":"0","start":7.2,"end":7.7,"confidence":1.0,"punctuated_word":"0","sentiment":"neutral","sentiment_score":-0.14205192029476166},{"word":"8","start":7.8399997,"end":8.24,"confidence":0.97680664,"punctuated_word":"8.","sentiment":"neutral","sentiment_score":-0.19650404155254364},{"word":"this","start":8.24,"end":8.559999,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8304595351219177},{"word":"message","start":8.559999,"end":8.88,"confidence":0.9892578,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8233045339584351},{"word":"bank","start":8.88,"end":9.12,"confidence":0.99316406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.8997880816459656},{"word":"is","start":9.12,"end":9.36,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9093244075775146},{"word":"full","start":9.36,"end":9.84,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8698965311050415},{"word":"please","start":9.84,"end":10.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8621838092803955},{"word":"try","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8387002348899841},{"word":"again","start":10.4,"end":10.719999,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8169389963150024},{"word":"later","start":10.719999,"end":11.219999,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.833441436290741},{"word":"goodbye","start":11.92,"end":12.42,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5080391764640808}],"paragraphs":{"transcript":"\nNo message can be left on this service. 04572497 0 8. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.24,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.5746229775249958},{"text":"04572497 0 8.","start":2.3999999,"end":8.24,"sentiment":"neutral","sentiment_score":-0.15722939372062683},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8665546178817749},{"text":"Please try again later.","start":9.84,"end":11.219999,"sentiment":"negative","sentiment_score":-0.8378161191940308},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5080391764640808}],"sentiment":"negative","sentiment_score":-0.6314642259052822,"num_words":21,"start":0.24,"end":12.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 04572497 0 8. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.24,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.5746229775249958},{"text":"04572497 0 8.","start":2.3999999,"end":8.24,"sentiment":"neutral","sentiment_score":-0.15722939372062683},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8665546178817749},{"text":"Please try again later.","start":9.84,"end":11.219999,"sentiment":"negative","sentiment_score":-0.8378161191940308},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5080391764640808}],"sentiment":"negative","sentiment_score":-0.6314642259052822,"channel":1,"num_words":21,"start":0.24,"end":12.42}]},"summary":{"result":"success","short":"No message can be left on this service. 04572497 0 8. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Please try again later. Goodbye.","start_word":16,"end_word":20,"intents":[{"intent":"Message bank","confidence_score":0.0024009366}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service. 04572497 0 8. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":20,"sentiment":"negative","sentiment_score":-0.5831430554389954}],"average":{"sentiment":"negative","sentiment_score":-0.5831430496708039}}}}