{"metadata":{"transaction_key":"deprecated","request_id":"01a0a8ca-c3df-79c1-b9ff-09f05c7b6d42","sha256":"88f3ce20b67b0bba69dc7bf1153ea6e900af79528ddb13126cb9cfc8ea952de5","created":"2026-09-16T05:57:37.776Z","duration":105.55194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":289,"output_tokens":67},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":330,"output_tokens":330},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":330,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Speaking to Samir McCarthy. Good. Thank you. How are you? Yeah. Yeah. Yep. Yep. No. I don't. That so yeah. It's it's it's annoying. There there's so many different types of hydraulic engineer. I'm a hydraulic flood engineer. So yeah. No. Sorry. That isn't my expertise, unfortunately. I I might be able to recommend someone named James Day, who I know has got some building work that he's done before. I I he might be the right person if if if you want me to provide his number, I can give it to you now. Awesome. Alright. So his yeah. He he would be the only one that I know oh, sorry, that has that could do it. So his number is 0428, 822131. Have a good laugh. Cheers. Bye.","confidence":0.9941406,"words":[{"word":"speaking","start":0.88,"end":1.36,"confidence":0.64404297,"punctuated_word":"Speaking","sentiment":"neutral","sentiment_score":0.015047895722091198},{"word":"to","start":1.36,"end":1.4399999,"confidence":0.34936523,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.013606663793325424},{"word":"samir","start":1.4399999,"end":1.8399999,"confidence":0.16265869,"punctuated_word":"Samir","sentiment":"neutral","sentiment_score":0.022401174530386925},{"word":"mccarthy","start":1.8399999,"end":2.34,"confidence":0.5524292,"punctuated_word":"McCarthy.","sentiment":"neutral","sentiment_score":0.021501440554857257},{"word":"good","start":4.72,"end":5.04,"confidence":0.8947754,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.5185477137565613},{"word":"thank","start":5.04,"end":5.2799997,"confidence":0.9951172,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6391096711158752},{"word":"you","start":5.2799997,"end":5.44,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.479123055934906},{"word":"how","start":5.44,"end":5.52,"confidence":0.9838867,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.24026012420654297},{"word":"are","start":5.52,"end":5.6,"confidence":0.98535156,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2016986757516861},{"word":"you","start":5.6,"end":6.1,"confidence":0.9995117,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.24684873223304749},{"word":"yeah","start":10.8,"end":11.3,"confidence":0.80737305,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.018790695816278458},{"word":"yeah","start":12.799999,"end":13.215,"confidence":0.84887695,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.023418493568897247},{"word":"yep","start":18.494999,"end":18.994999,"confidence":0.97021484,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.016187451779842377},{"word":"yep","start":19.615,"end":20.115,"confidence":0.92456055,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.011791213415563108},{"word":"no","start":36.989998,"end":37.23,"confidence":0.68322754,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.16889560222625732},{"word":"i","start":37.23,"end":37.39,"confidence":0.89746094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1793748140335083},{"word":"don't","start":37.39,"end":37.89,"confidence":0.9973958,"punctuated_word":"don't.","sentiment":"neutral","sentiment_score":-0.1520502269268036},{"word":"that","start":38.27,"end":38.51,"confidence":0.921875,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.24171431362628937},{"word":"so","start":38.59,"end":38.829998,"confidence":0.53759766,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.1904696673154831},{"word":"yeah","start":38.91,"end":39.23,"confidence":0.9941406,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.18843211233615875},{"word":"it's","start":39.23,"end":39.47,"confidence":0.9399414,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.32399922609329224},{"word":"it's","start":39.47,"end":39.97,"confidence":0.6998291,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.3590453565120697},{"word":"it's","start":40.265003,"end":40.585003,"confidence":0.99609375,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.4422318935394287},{"word":"annoying","start":40.585003,"end":41.065002,"confidence":0.97436523,"punctuated_word":"annoying.","sentiment":"negative","sentiment_score":-0.3581046164035797},{"word":"there","start":41.065002,"end":41.305,"confidence":0.92089844,"punctuated_word":"There","sentiment":"neutral","sentiment_score":-0.24136129021644592},{"word":"there's","start":41.385002,"end":41.625,"confidence":0.9980469,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":-0.19656561315059665},{"word":"so","start":41.625,"end":41.785,"confidence":0.9941406,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.1800755113363266},{"word":"many","start":41.785,"end":42.025,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":-0.123356893658638},{"word":"different","start":42.025,"end":42.505,"confidence":0.9970703,"punctuated_word":"different","sentiment":"neutral","sentiment_score":-0.10750678181648254},{"word":"types","start":42.505,"end":43.005,"confidence":1.0,"punctuated_word":"types","sentiment":"neutral","sentiment_score":-0.13915176689624786},{"word":"of","start":43.225002,"end":43.385002,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.15417024493217468},{"word":"hydraulic","start":43.385002,"end":43.885002,"confidence":0.99902344,"punctuated_word":"hydraulic","sentiment":"neutral","sentiment_score":-0.2046891152858734},{"word":"engineer","start":43.945,"end":44.445,"confidence":0.9916992,"punctuated_word":"engineer.","sentiment":"neutral","sentiment_score":-0.14421594142913818},{"word":"i'm","start":45.545002,"end":45.705,"confidence":0.77124023,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.039625413715839386},{"word":"a","start":45.705,"end":45.785,"confidence":0.88427734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03472115099430084},{"word":"hydraulic","start":45.785,"end":46.285,"confidence":0.9892578,"punctuated_word":"hydraulic","sentiment":"neutral","sentiment_score":-0.08856861293315887},{"word":"flood","start":46.345,"end":46.745003,"confidence":0.99609375,"punctuated_word":"flood","sentiment":"neutral","sentiment_score":-0.07723941653966904},{"word":"engineer","start":46.745003,"end":47.245003,"confidence":0.88427734,"punctuated_word":"engineer.","sentiment":"neutral","sentiment_score":-0.08160533010959625},{"word":"so","start":48.105,"end":48.265,"confidence":0.79052734,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.04361092299222946},{"word":"yeah","start":48.345,"end":48.585,"confidence":0.99902344,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.04552391916513443},{"word":"no","start":48.585,"end":48.905003,"confidence":0.9975586,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.0974779799580574},{"word":"sorry","start":48.905003,"end":49.405003,"confidence":0.97314453,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.1358400583267212},{"word":"that","start":49.465,"end":49.545002,"confidence":0.9951172,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.19255925714969635},{"word":"isn't","start":49.545002,"end":50.045002,"confidence":0.8444824,"punctuated_word":"isn't","sentiment":"neutral","sentiment_score":-0.1797299683094025},{"word":"my","start":50.185,"end":50.425003,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.20988908410072327},{"word":"expertise","start":50.425003,"end":50.925003,"confidence":0.98950195,"punctuated_word":"expertise,","sentiment":"neutral","sentiment_score":-0.232934832572937},{"word":"unfortunately","start":50.985,"end":51.485,"confidence":0.9995117,"punctuated_word":"unfortunately.","sentiment":"neutral","sentiment_score":-0.2159367799758911},{"word":"i","start":51.865,"end":52.365,"confidence":0.7631836,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10340054333209991},{"word":"i","start":53.08,"end":53.16,"confidence":0.8925781,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0675647109746933},{"word":"might","start":53.16,"end":53.48,"confidence":0.6513672,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.05038126930594444},{"word":"be","start":53.48,"end":53.64,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.04452977329492569},{"word":"able","start":53.64,"end":54.14,"confidence":0.9951172,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.03522256016731262},{"word":"to","start":54.28,"end":54.36,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04138955846428871},{"word":"recommend","start":54.36,"end":54.86,"confidence":1.0,"punctuated_word":"recommend","sentiment":"neutral","sentiment_score":-0.03496336564421654},{"word":"someone","start":56.68,"end":57.18,"confidence":0.9316406,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.028796829283237457},{"word":"named","start":57.48,"end":57.98,"confidence":0.99902344,"punctuated_word":"named","sentiment":"neutral","sentiment_score":-0.05146805942058563},{"word":"james","start":58.760002,"end":59.260002,"confidence":0.9223633,"punctuated_word":"James","sentiment":"neutral","sentiment_score":-0.026022057980298996},{"word":"day","start":59.32,"end":59.8,"confidence":0.78564453,"punctuated_word":"Day,","sentiment":"neutral","sentiment_score":-0.009648151695728302},{"word":"who","start":59.8,"end":60.12,"confidence":1.0,"punctuated_word":"who","sentiment":"neutral","sentiment_score":-0.015357960015535356},{"word":"i","start":60.12,"end":60.28,"confidence":0.9873047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.023899730294942856},{"word":"know","start":60.28,"end":60.68,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.025080066174268723},{"word":"has","start":60.68,"end":61.08,"confidence":0.9970703,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.03366465866565704},{"word":"got","start":61.08,"end":61.4,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.03869914636015892},{"word":"some","start":61.4,"end":61.9,"confidence":0.99902344,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.031588200479745865},{"word":"building","start":61.96,"end":62.46,"confidence":1.0,"punctuated_word":"building","sentiment":"neutral","sentiment_score":-0.05686676874756813},{"word":"work","start":62.760002,"end":63.16,"confidence":0.9658203,"punctuated_word":"work","sentiment":"neutral","sentiment_score":-0.0505269393324852},{"word":"that","start":63.16,"end":63.32,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.03569289669394493},{"word":"he's","start":63.32,"end":63.56,"confidence":0.9951172,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":-0.03847143426537514},{"word":"done","start":63.56,"end":63.72,"confidence":1.0,"punctuated_word":"done","sentiment":"neutral","sentiment_score":-0.015821080654859543},{"word":"before","start":63.72,"end":64.2,"confidence":0.98217773,"punctuated_word":"before.","sentiment":"neutral","sentiment_score":-0.030780725181102753},{"word":"i","start":64.2,"end":64.44,"confidence":0.7207031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03183595463633537},{"word":"i","start":64.44,"end":64.6,"confidence":0.9604492,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.041303601115942},{"word":"he","start":64.68,"end":64.92,"confidence":0.9951172,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.04996559768915176},{"word":"might","start":64.92,"end":65.16,"confidence":1.0,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.04934688284993172},{"word":"be","start":65.16,"end":65.595,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.05734429880976677},{"word":"the","start":65.675,"end":65.835,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04359770566225052},{"word":"right","start":65.835,"end":65.995,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.05483943596482277},{"word":"person","start":65.995,"end":66.475,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":0.013253390789031982},{"word":"if","start":66.475,"end":66.634995,"confidence":0.36694336,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.012278348207473757},{"word":"if","start":66.795,"end":67.275,"confidence":0.86035156,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.006080711260437965},{"word":"if","start":67.275,"end":67.435,"confidence":0.94628906,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.008036868646740913},{"word":"you","start":67.435,"end":67.595,"confidence":0.59765625,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.00016866251826286316},{"word":"want","start":67.595,"end":67.835,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.00018363073468208313},{"word":"me","start":67.835,"end":67.995,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.0044500865042209625},{"word":"to","start":67.995,"end":68.075005,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0018525347113609312},{"word":"provide","start":68.075005,"end":68.395004,"confidence":1.0,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.00008205324411392212},{"word":"his","start":68.395004,"end":68.555,"confidence":0.9951172,"punctuated_word":"his","sentiment":"neutral","sentiment_score":-0.0008812248706817627},{"word":"number","start":68.555,"end":69.035,"confidence":0.9880371,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.003932002931833267},{"word":"i","start":69.035,"end":69.195,"confidence":0.8378906,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.022687532007694244},{"word":"can","start":69.195,"end":69.435,"confidence":0.88964844,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.016221679747104645},{"word":"give","start":69.435,"end":69.595,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.012047305703163149},{"word":"it","start":69.595,"end":69.675,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.01943698525428772},{"word":"to","start":69.675,"end":69.755005,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.014885231852531431},{"word":"you","start":69.755005,"end":69.915,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.014428596943616869},{"word":"now","start":69.915,"end":70.415,"confidence":0.986084,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.006132800132036209},{"word":"awesome","start":74.075,"end":74.475,"confidence":0.99560547,"punctuated_word":"Awesome.","sentiment":"neutral","sentiment_score":0.2741206884384155},{"word":"alright","start":74.475,"end":74.795,"confidence":0.9995117,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.12511517107486725},{"word":"so","start":74.795,"end":75.275,"confidence":0.9873047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.09583078324794768},{"word":"his","start":75.275,"end":75.775,"confidence":0.5439453,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.09761977195739746},{"word":"yeah","start":77.595,"end":77.995,"confidence":0.98950195,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.08351287990808487},{"word":"he","start":77.995,"end":78.235,"confidence":0.99316406,"punctuated_word":"He","sentiment":"neutral","sentiment_score":0.07850775867700577},{"word":"he","start":78.235,"end":78.395004,"confidence":0.98291016,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.08306942880153656},{"word":"would","start":78.395004,"end":78.555,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.0922689437866211},{"word":"be","start":78.555,"end":78.715004,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.09404879063367844},{"word":"the","start":78.715004,"end":78.795,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08339700847864151},{"word":"only","start":78.795,"end":79.035,"confidence":1.0,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.07540140300989151},{"word":"one","start":79.035,"end":79.275,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.07307156920433044},{"word":"that","start":79.275,"end":79.435,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.09433173388242722},{"word":"i","start":79.435,"end":79.515,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.062413983047008514},{"word":"know","start":79.515,"end":79.755005,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.06691935658454895},{"word":"oh","start":79.835,"end":80.075,"confidence":0.8840332,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":0.0767950713634491},{"word":"sorry","start":80.075,"end":80.315,"confidence":0.7380371,"punctuated_word":"sorry,","sentiment":"neutral","sentiment_score":0.05498144030570984},{"word":"that","start":80.315,"end":80.555,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08670821785926819},{"word":"has","start":80.555,"end":80.91,"confidence":0.9980469,"punctuated_word":"has","sentiment":"neutral","sentiment_score":0.059044331312179565},{"word":"that","start":81.670006,"end":81.950005,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.09352343529462814},{"word":"could","start":81.950005,"end":82.11,"confidence":0.9526367,"punctuated_word":"could","sentiment":"neutral","sentiment_score":0.08372298628091812},{"word":"do","start":82.11,"end":82.350006,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.08181226253509521},{"word":"it","start":82.350006,"end":82.83,"confidence":0.99853516,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.07820728421211243},{"word":"so","start":82.83,"end":83.15,"confidence":0.6699219,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.040172867476940155},{"word":"his","start":83.15,"end":83.39001,"confidence":0.98828125,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.024712994694709774},{"word":"number","start":83.39001,"end":83.71001,"confidence":0.99902344,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.023697763681411743},{"word":"is","start":83.71001,"end":83.87,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03218711167573929},{"word":"0428","start":83.87,"end":85.33,"confidence":0.9416504,"punctuated_word":"0428,","sentiment":"neutral","sentiment_score":0.028636327013373375},{"word":"822131","start":88.03001,"end":93.285,"confidence":0.9975586,"punctuated_word":"822131.","sentiment":"neutral","sentiment_score":0.034866813570261},{"word":"have","start":96.485,"end":96.565,"confidence":0.3239746,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.5602067112922668},{"word":"a","start":96.565,"end":96.645004,"confidence":0.64501953,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.5629705786705017},{"word":"good","start":96.645004,"end":96.805,"confidence":0.99609375,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5061671137809753},{"word":"laugh","start":96.805,"end":97.125,"confidence":0.89746094,"punctuated_word":"laugh.","sentiment":"positive","sentiment_score":0.5491324663162231},{"word":"cheers","start":97.125,"end":97.625,"confidence":0.99869794,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.45674917101860046},{"word":"bye","start":99.44501,"end":99.94501,"confidence":0.98413086,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.17064735293388367}],"paragraphs":{"transcript":"\nSpeaking to Samir McCarthy. Good. Thank you. How are you? Yeah.\n\nYeah. Yep. Yep. No. I don't.\n\nThat so yeah. It's it's it's annoying. There there's so many different types of hydraulic engineer. I'm a hydraulic flood engineer. So yeah.\n\nNo. Sorry. That isn't my expertise, unfortunately. I I might be able to recommend someone named James Day, who I know has got some building work that he's done before. I I he might be the right person if if if you want me to provide his number, I can give it to you now.\n\nAwesome. Alright. So his yeah. He he would be the only one that I know oh, sorry, that has that could do it. So his number is 0428, 822131.\n\nHave a good laugh. Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Speaking to Samir McCarthy.","start":0.88,"end":2.34,"sentiment":"neutral","sentiment_score":0.0181392936501652},{"text":"Good.","start":4.72,"end":5.04,"sentiment":"positive","sentiment_score":0.5185477137565613},{"text":"Thank you.","start":5.04,"end":5.44,"sentiment":"positive","sentiment_score":0.5591163635253906},{"text":"How are you?","start":5.44,"end":6.1,"sentiment":"neutral","sentiment_score":0.2296025107304255},{"text":"Yeah.","start":10.8,"end":11.3,"sentiment":"neutral","sentiment_score":0.018790695816278458}],"sentiment":"neutral","sentiment_score":0.2197214403105053,"num_words":11,"start":0.88,"end":11.3},{"sentences":[{"text":"Yeah.","start":12.799999,"end":13.215,"sentiment":"neutral","sentiment_score":0.023418493568897247},{"text":"Yep.","start":18.494999,"end":18.994999,"sentiment":"neutral","sentiment_score":0.016187451779842377},{"text":"Yep.","start":19.615,"end":20.115,"sentiment":"neutral","sentiment_score":0.011791213415563108},{"text":"No.","start":36.989998,"end":37.23,"sentiment":"neutral","sentiment_score":-0.16889560222625732},{"text":"I don't.","start":37.23,"end":37.89,"sentiment":"neutral","sentiment_score":-0.16571252048015594}],"sentiment":"neutral","sentiment_score":-0.07482058073704441,"num_words":6,"start":12.799999,"end":37.89},{"sentences":[{"text":"That so yeah.","start":38.27,"end":39.23,"sentiment":"neutral","sentiment_score":-0.20687203109264374},{"text":"It's it's it's annoying.","start":39.23,"end":41.065002,"sentiment":"negative","sentiment_score":-0.3708452731370926},{"text":"There there's so many different types of hydraulic engineer.","start":41.065002,"end":44.445,"sentiment":"neutral","sentiment_score":-0.1656770176357693},{"text":"I'm a hydraulic flood engineer.","start":45.545002,"end":47.245003,"sentiment":"neutral","sentiment_score":-0.06435198485851287},{"text":"So yeah.","start":48.105,"end":48.585,"sentiment":"neutral","sentiment_score":-0.044567421078681946}],"sentiment":"neutral","sentiment_score":-0.1741732656955719,"num_words":23,"start":38.27,"end":48.585},{"sentences":[{"text":"No.","start":48.585,"end":48.905003,"sentiment":"neutral","sentiment_score":-0.0974779799580574},{"text":"Sorry.","start":48.905003,"end":49.405003,"sentiment":"neutral","sentiment_score":-0.1358400583267212},{"text":"That isn't my expertise, unfortunately.","start":49.465,"end":51.485,"sentiment":"neutral","sentiment_score":-0.20620998442173005},{"text":"I I might be able to recommend someone named James Day, who I know has got some building work that he's done before.","start":51.865,"end":64.2,"sentiment":"neutral","sentiment_score":-0.03868854288821635},{"text":"I I he might be the right person if if if you want me to provide his number, I can give it to you now.","start":64.2,"end":70.415,"sentiment":"neutral","sentiment_score":0.01736626446247101}],"sentiment":"neutral","sentiment_score":-0.031273597004738724,"num_words":55,"start":48.585,"end":70.415},{"sentences":[{"text":"Awesome.","start":74.075,"end":74.475,"sentiment":"neutral","sentiment_score":0.2741206884384155},{"text":"Alright.","start":74.475,"end":74.795,"sentiment":"neutral","sentiment_score":0.12511517107486725},{"text":"So his yeah.","start":74.795,"end":77.995,"sentiment":"neutral","sentiment_score":0.09232114503781001},{"text":"He he would be the only one that I know oh, sorry, that has that could do it.","start":77.995,"end":82.83,"sentiment":"neutral","sentiment_score":0.07879027807050282},{"text":"So his number is 0428, 822131.","start":82.83,"end":93.285,"sentiment":"neutral","sentiment_score":0.030712313018739223}],"sentiment":"neutral","sentiment_score":0.07857579924166203,"num_words":29,"start":74.075,"end":93.285},{"sentences":[{"text":"Have a good laugh.","start":96.485,"end":97.125,"sentiment":"positive","sentiment_score":0.5446192175149918},{"text":"Cheers.","start":97.125,"end":97.625,"sentiment":"positive","sentiment_score":0.45674917101860046},{"text":"Bye.","start":99.44501,"end":99.94501,"sentiment":"neutral","sentiment_score":0.17064735293388367}],"sentiment":"positive","sentiment_score":0.4676455656687419,"num_words":6,"start":96.485,"end":99.94501}]}}]},{"alternatives":[{"transcript":"Hey. How are you? Yeah. Good. I'm actually a builder in commercial. We do commercial fed house and warehouses and hospitalities. I've actually come across a job here in Citi in Flinders Lane. And what the man and body corporate is asking for, they're asking for engineering plans for the fireworks, mechanical works, electrical, hydraulics. So I need all these drawings made. Do you do such a thing? Yeah. I'll just send it down. Two eight eight, double two, 131. Alright. Perfect. Thank you so much. Thanks.","confidence":0.9970703,"words":[{"word":"hey","start":3.28,"end":3.52,"confidence":0.9941406,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.08957751840353012},{"word":"how","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.14687001705169678},{"word":"are","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.11071334779262544},{"word":"you","start":3.84,"end":4.34,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.14916440844535828},{"word":"yeah","start":6.56,"end":6.8799996,"confidence":0.9838867,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10406416654586792},{"word":"good","start":6.8799996,"end":7.3799996,"confidence":0.9995117,"punctuated_word":"Good.","sentiment":"neutral","sentiment_score":0.2272096425294876},{"word":"i'm","start":8.0,"end":8.24,"confidence":0.8417969,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.05306529253721237},{"word":"actually","start":8.24,"end":8.639999,"confidence":0.9970703,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.05036580562591553},{"word":"a","start":8.639999,"end":8.72,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.048937130719423294},{"word":"builder","start":8.72,"end":9.2,"confidence":0.99902344,"punctuated_word":"builder","sentiment":"neutral","sentiment_score":0.04698752611875534},{"word":"in","start":9.2,"end":9.36,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.03516339138150215},{"word":"commercial","start":9.36,"end":9.86,"confidence":0.99072266,"punctuated_word":"commercial.","sentiment":"neutral","sentiment_score":0.05229596048593521},{"word":"we","start":10.16,"end":10.24,"confidence":1.0,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.02163872867822647},{"word":"do","start":10.24,"end":10.48,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.025571810081601143},{"word":"commercial","start":10.48,"end":10.96,"confidence":0.97314453,"punctuated_word":"commercial","sentiment":"neutral","sentiment_score":0.03623121231794357},{"word":"fed","start":10.96,"end":11.12,"confidence":0.51904297,"punctuated_word":"fed","sentiment":"neutral","sentiment_score":0.019585248082876205},{"word":"house","start":11.12,"end":11.36,"confidence":0.62158203,"punctuated_word":"house","sentiment":"neutral","sentiment_score":0.026852525770664215},{"word":"and","start":11.36,"end":11.5199995,"confidence":0.8286133,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02479090727865696},{"word":"warehouses","start":11.5199995,"end":12.0199995,"confidence":0.91845703,"punctuated_word":"warehouses","sentiment":"neutral","sentiment_score":0.03157465532422066},{"word":"and","start":12.32,"end":12.559999,"confidence":0.9707031,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02231725864112377},{"word":"hospitalities","start":12.559999,"end":13.059999,"confidence":0.9510091,"punctuated_word":"hospitalities.","sentiment":"neutral","sentiment_score":0.03242935985326767},{"word":"i've","start":14.495,"end":14.655,"confidence":0.97753906,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.021138951182365417},{"word":"actually","start":14.655,"end":15.054999,"confidence":0.99902344,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.01838175766170025},{"word":"come","start":15.054999,"end":15.295,"confidence":1.0,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.01831788197159767},{"word":"across","start":15.295,"end":15.695,"confidence":1.0,"punctuated_word":"across","sentiment":"neutral","sentiment_score":0.01899574138224125},{"word":"a","start":15.695,"end":15.934999,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01904645562171936},{"word":"job","start":15.934999,"end":16.335,"confidence":1.0,"punctuated_word":"job","sentiment":"neutral","sentiment_score":0.014852462336421011},{"word":"here","start":16.335,"end":16.654999,"confidence":1.0,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.02399759367108345},{"word":"in","start":16.654999,"end":16.975,"confidence":0.9970703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.02217690646648407},{"word":"citi","start":16.975,"end":17.475,"confidence":0.67858887,"punctuated_word":"Citi","sentiment":"neutral","sentiment_score":0.013797882944345474},{"word":"in","start":17.855,"end":18.175,"confidence":0.6748047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.019624480977654457},{"word":"flinders","start":18.175,"end":18.654999,"confidence":0.99609375,"punctuated_word":"Flinders","sentiment":"neutral","sentiment_score":0.017497483640909195},{"word":"lane","start":18.654999,"end":19.154999,"confidence":0.8388672,"punctuated_word":"Lane.","sentiment":"neutral","sentiment_score":0.015134459361433985},{"word":"and","start":19.615,"end":19.935,"confidence":0.9970703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.0007720952853560448},{"word":"what","start":19.935,"end":20.255,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.0017962008714675903},{"word":"the","start":20.255,"end":20.494999,"confidence":0.8027344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0028709452599287033},{"word":"man","start":20.494999,"end":20.814999,"confidence":0.41357422,"punctuated_word":"man","sentiment":"neutral","sentiment_score":0.006123952567577362},{"word":"and","start":20.814999,"end":20.974998,"confidence":0.45263672,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0049353428184986115},{"word":"body","start":20.974998,"end":21.295,"confidence":0.9633789,"punctuated_word":"body","sentiment":"neutral","sentiment_score":-0.003839150071144104},{"word":"corporate","start":21.295,"end":21.695,"confidence":0.9291992,"punctuated_word":"corporate","sentiment":"neutral","sentiment_score":-0.003646561875939369},{"word":"is","start":21.695,"end":21.935,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.011952463537454603},{"word":"asking","start":21.935,"end":22.335,"confidence":1.0,"punctuated_word":"asking","sentiment":"neutral","sentiment_score":-0.0053944336250424385},{"word":"for","start":22.335,"end":22.575,"confidence":0.90722656,"punctuated_word":"for,","sentiment":"neutral","sentiment_score":-0.003839937038719654},{"word":"they're","start":22.575,"end":22.814999,"confidence":0.9621582,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":-0.0064374348148703575},{"word":"asking","start":22.814999,"end":23.134998,"confidence":1.0,"punctuated_word":"asking","sentiment":"neutral","sentiment_score":-0.005409629084169865},{"word":"for","start":23.134998,"end":23.634998,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0023208949714899063},{"word":"engineering","start":24.335,"end":24.835,"confidence":0.8881836,"punctuated_word":"engineering","sentiment":"neutral","sentiment_score":0.0005650017410516739},{"word":"plans","start":25.055,"end":25.535,"confidence":0.9863281,"punctuated_word":"plans","sentiment":"neutral","sentiment_score":-0.0026746708899736404},{"word":"for","start":25.535,"end":25.695,"confidence":0.99609375,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0017051491886377337},{"word":"the","start":25.695,"end":26.175,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.00109189935028553},{"word":"fireworks","start":26.175,"end":26.675,"confidence":0.99316406,"punctuated_word":"fireworks,","sentiment":"neutral","sentiment_score":0.001799372024834156},{"word":"mechanical","start":26.974998,"end":27.474998,"confidence":1.0,"punctuated_word":"mechanical","sentiment":"neutral","sentiment_score":-0.0032569151371717453},{"word":"works","start":27.615,"end":27.99,"confidence":0.98217773,"punctuated_word":"works,","sentiment":"neutral","sentiment_score":-0.001279294490814209},{"word":"electrical","start":28.949999,"end":29.449999,"confidence":0.5057373,"punctuated_word":"electrical,","sentiment":"neutral","sentiment_score":-0.002424846403300762},{"word":"hydraulics","start":30.23,"end":30.73,"confidence":0.9453125,"punctuated_word":"hydraulics.","sentiment":"neutral","sentiment_score":-0.004333090968430042},{"word":"so","start":31.35,"end":31.59,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.003145103342831135},{"word":"i","start":31.59,"end":31.67,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.006871572695672512},{"word":"need","start":31.67,"end":32.07,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.007433988153934479},{"word":"all","start":32.07,"end":32.309998,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.00858753640204668},{"word":"these","start":32.309998,"end":32.55,"confidence":0.9980469,"punctuated_word":"these","sentiment":"neutral","sentiment_score":-0.010242448188364506},{"word":"drawings","start":32.55,"end":33.05,"confidence":0.99902344,"punctuated_word":"drawings","sentiment":"neutral","sentiment_score":-0.016862154006958008},{"word":"made","start":33.11,"end":33.61,"confidence":0.99902344,"punctuated_word":"made.","sentiment":"neutral","sentiment_score":-0.012603458017110825},{"word":"do","start":34.39,"end":34.55,"confidence":1.0,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.016535714268684387},{"word":"you","start":34.55,"end":34.71,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.02069857716560364},{"word":"do","start":34.71,"end":35.11,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.012434368021786211},{"word":"such","start":35.11,"end":35.43,"confidence":1.0,"punctuated_word":"such","sentiment":"neutral","sentiment_score":-0.022484948858618736},{"word":"a","start":35.43,"end":35.51,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.012626275420188904},{"word":"thing","start":35.51,"end":36.01,"confidence":0.99902344,"punctuated_word":"thing?","sentiment":"neutral","sentiment_score":-0.01495319977402687},{"word":"yeah","start":70.885,"end":71.365,"confidence":0.7849121,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04452424496412277},{"word":"i'll","start":71.365,"end":71.604996,"confidence":0.77441406,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05123341828584671},{"word":"just","start":71.604996,"end":71.845,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.05307150259613991},{"word":"send","start":71.845,"end":72.005,"confidence":0.5859375,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.06278154253959656},{"word":"it","start":72.005,"end":72.165,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.07411694526672363},{"word":"down","start":72.165,"end":72.665,"confidence":0.99853516,"punctuated_word":"down.","sentiment":"neutral","sentiment_score":0.08707033097743988},{"word":"two","start":86.119995,"end":86.439995,"confidence":0.8251953,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":0.026813168078660965},{"word":"eight","start":86.439995,"end":86.939995,"confidence":1.0,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.02171933650970459},{"word":"eight","start":90.03999,"end":90.439995,"confidence":0.751709,"punctuated_word":"eight,","sentiment":"neutral","sentiment_score":0.01625991240143776},{"word":"double","start":90.439995,"end":90.759995,"confidence":1.0,"punctuated_word":"double","sentiment":"neutral","sentiment_score":0.02318180724978447},{"word":"two","start":90.759995,"end":91.259995,"confidence":0.9736328,"punctuated_word":"two,","sentiment":"neutral","sentiment_score":0.015425078570842745},{"word":"131","start":94.015,"end":94.735,"confidence":0.9663086,"punctuated_word":"131.","sentiment":"neutral","sentiment_score":0.026680435985326767},{"word":"alright","start":94.735,"end":94.975,"confidence":0.9946289,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2040335237979889},{"word":"perfect","start":94.975,"end":95.295,"confidence":1.0,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.5113061666488647},{"word":"thank","start":95.295,"end":95.535,"confidence":0.9951172,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6152184009552002},{"word":"you","start":95.535,"end":95.615,"confidence":0.99902344,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6332142949104309},{"word":"so","start":95.615,"end":95.775,"confidence":1.0,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.6896676421165466},{"word":"much","start":95.775,"end":96.275,"confidence":1.0,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.6273635029792786},{"word":"thanks","start":98.255,"end":98.755,"confidence":0.8208008,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.3958943784236908}],"paragraphs":{"transcript":"\nHey. How are you? Yeah. Good. I'm actually a builder in commercial.\n\nWe do commercial fed house and warehouses and hospitalities. I've actually come across a job here in Citi in Flinders Lane. And what the man and body corporate is asking for, they're asking for engineering plans for the fireworks, mechanical works, electrical, hydraulics. So I need all these drawings made. Do you do such a thing?\n\nYeah. I'll just send it down. Two eight eight, double two, 131. Alright. Perfect.\n\nThank you so much. Thanks.","paragraphs":[{"sentences":[{"text":"Hey.","start":3.28,"end":3.52,"sentiment":"neutral","sentiment_score":0.08957751840353012},{"text":"How are you?","start":3.52,"end":4.34,"sentiment":"neutral","sentiment_score":0.13558259109656015},{"text":"Yeah.","start":6.56,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.10406416654586792},{"text":"Good.","start":6.8799996,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.2272096425294876},{"text":"I'm actually a builder in commercial.","start":8.0,"end":9.86,"sentiment":"neutral","sentiment_score":0.047802517811457314}],"sentiment":"neutral","sentiment_score":0.0928678506364425,"num_words":12,"start":3.28,"end":9.86},{"sentences":[{"text":"We do commercial fed house and warehouses and hospitalities.","start":10.16,"end":13.059999,"sentiment":"neutral","sentiment_score":0.02677685622539785},{"text":"I've actually come across a job here in Citi in Flinders Lane.","start":14.495,"end":19.154999,"sentiment":"neutral","sentiment_score":0.018580171434829634},{"text":"And what the man and body corporate is asking for, they're asking for engineering plans for the fireworks, mechanical works, electrical, hydraulics.","start":19.615,"end":30.73,"sentiment":"neutral","sentiment_score":-0.0025699154727838254},{"text":"So I need all these drawings made.","start":31.35,"end":33.61,"sentiment":"neutral","sentiment_score":-0.009392322972416878},{"text":"Do you do such a thing?","start":34.39,"end":36.01,"sentiment":"neutral","sentiment_score":-0.016622180584818125}],"sentiment":"neutral","sentiment_score":0.004320290688026164,"num_words":56,"start":10.16,"end":36.01},{"sentences":[{"text":"Yeah.","start":70.885,"end":71.365,"sentiment":"neutral","sentiment_score":0.04452424496412277},{"text":"I'll just send it down.","start":71.365,"end":72.665,"sentiment":"neutral","sentiment_score":0.06565474793314933},{"text":"Two eight eight, double two, 131.","start":86.119995,"end":94.735,"sentiment":"neutral","sentiment_score":0.02167995646595955},{"text":"Alright.","start":94.735,"end":94.975,"sentiment":"neutral","sentiment_score":0.2040335237979889},{"text":"Perfect.","start":94.975,"end":95.295,"sentiment":"positive","sentiment_score":0.5113061666488647}],"sentiment":"neutral","sentiment_score":0.08701552956232003,"num_words":14,"start":70.885,"end":95.295},{"sentences":[{"text":"Thank you so much.","start":95.295,"end":96.275,"sentiment":"positive","sentiment_score":0.6413659602403641},{"text":"Thanks.","start":98.255,"end":98.755,"sentiment":"positive","sentiment_score":0.3958943784236908}],"sentiment":"positive","sentiment_score":0.5922716438770295,"num_words":5,"start":95.295,"end":98.755}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Speaking to Samir McCarthy.\n\nChannel 1: Hey. How are you?\n\nChannel 0: Good. Thank you. How are you?\n\nChannel 1: Yeah. Good. I'm actually a builder in commercial. We do commercial\n\nChannel 0: Yeah.\n\nChannel 1: fed house and warehouses and hospitalities.\n\nChannel 0: Yeah.\n\nChannel 1: I've actually come across a job here in Citi in Flinders\n\nChannel 0: Yep.\n\nChannel 1: Lane. And\n\nChannel 0: Yep.\n\nChannel 1: what the man and body corporate is asking for, they're asking for engineering plans for the fireworks, mechanical works, electrical, hydraulics. So I need all these drawings made. Do you do such a thing?\n\nChannel 0: No. I don't. That so yeah. It's it's it's annoying. There there's so many different types of hydraulic engineer.\n\nI'm a hydraulic flood engineer. So yeah. No. Sorry. That isn't my expertise, unfortunately.\n\nI I might be able to recommend someone named James Day, who I know has got some building work that he's done before. I I he might be the right person if if if you want me to provide his number, I can give it to you now.\n\nChannel 1: Yeah. I'll just send it down.\n\nChannel 0: Awesome. Alright. So his yeah. He he would be the only one that I know oh, sorry, that has that could do it. So his number is 0428,\n\nChannel 1: Two eight\n\nChannel 0: 822131.\n\nChannel 1: eight, double two, 131. Alright. Perfect. Thank you so much.\n\nChannel 0: Have a good laugh. Cheers.\n\nChannel 1: Thanks.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Speaking to Samir McCarthy.","start":0.88,"end":2.34,"sentiment":"neutral","sentiment_score":0.0181392936501652}],"sentiment":"neutral","sentiment_score":0.0181392936501652,"channel":0,"num_words":4,"start":0.88,"end":2.34},{"sentences":[{"text":"Hey.","start":3.28,"end":3.52,"sentiment":"neutral","sentiment_score":0.08957751840353012},{"text":"How are you?","start":3.52,"end":4.34,"sentiment":"neutral","sentiment_score":0.13558259109656015}],"sentiment":"neutral","sentiment_score":0.12408132292330265,"channel":1,"num_words":4,"start":3.28,"end":4.34},{"sentences":[{"text":"Good.","start":4.72,"end":5.04,"sentiment":"positive","sentiment_score":0.5185477137565613},{"text":"Thank you.","start":5.04,"end":5.44,"sentiment":"positive","sentiment_score":0.5591163635253906},{"text":"How are you?","start":5.44,"end":6.1,"sentiment":"neutral","sentiment_score":0.2296025107304255}],"sentiment":"positive","sentiment_score":0.38759799549976987,"channel":0,"num_words":6,"start":4.72,"end":6.1},{"sentences":[{"text":"Yeah.","start":6.56,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.10406416654586792},{"text":"Good.","start":6.8799996,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.2272096425294876},{"text":"I'm actually a builder in commercial.","start":8.0,"end":9.86,"sentiment":"neutral","sentiment_score":0.047802517811457314},{"text":"We do commercial","start":10.16,"end":10.96,"sentiment":"neutral","sentiment_score":0.02781391702592373}],"sentiment":"neutral","sentiment_score":0.06377551518380642,"channel":1,"num_words":11,"start":6.56,"end":10.96},{"sentences":[{"text":"Yeah.","start":10.8,"end":11.3,"sentiment":"neutral","sentiment_score":0.018790695816278458}],"sentiment":"neutral","sentiment_score":0.018790695816278458,"channel":0,"num_words":1,"start":10.8,"end":11.3},{"sentences":[{"text":"fed house and warehouses and hospitalities.","start":10.96,"end":13.059999,"sentiment":"neutral","sentiment_score":0.026258325825134914}],"sentiment":"neutral","sentiment_score":0.026258325825134914,"channel":1,"num_words":6,"start":10.96,"end":13.059999},{"sentences":[{"text":"Yeah.","start":12.799999,"end":13.215,"sentiment":"neutral","sentiment_score":0.023418493568897247}],"sentiment":"neutral","sentiment_score":0.023418493568897247,"channel":0,"num_words":1,"start":12.799999,"end":13.215},{"sentences":[{"text":"I've actually come across a job here in Citi in Flinders","start":14.495,"end":18.654999,"sentiment":"neutral","sentiment_score":0.01889341798695651}],"sentiment":"neutral","sentiment_score":0.01889341798695651,"channel":1,"num_words":11,"start":14.495,"end":18.654999},{"sentences":[{"text":"Yep.","start":18.494999,"end":18.994999,"sentiment":"neutral","sentiment_score":0.016187451779842377}],"sentiment":"neutral","sentiment_score":0.016187451779842377,"channel":0,"num_words":1,"start":18.494999,"end":18.994999},{"sentences":[{"text":"Lane.","start":18.654999,"end":19.154999,"sentiment":"neutral","sentiment_score":0.015134459361433985},{"text":"And","start":19.615,"end":19.935,"sentiment":"neutral","sentiment_score":0.0007720952853560448}],"sentiment":"neutral","sentiment_score":0.007953277323395014,"channel":1,"num_words":2,"start":18.654999,"end":19.935},{"sentences":[{"text":"Yep.","start":19.615,"end":20.115,"sentiment":"neutral","sentiment_score":0.011791213415563108}],"sentiment":"neutral","sentiment_score":0.011791213415563108,"channel":0,"num_words":1,"start":19.615,"end":20.115},{"sentences":[{"text":"what the man and body corporate is asking for, they're asking for engineering plans for the fireworks, mechanical works, electrical, hydraulics.","start":19.935,"end":30.73,"sentiment":"neutral","sentiment_score":-0.0027290588422190574},{"text":"So I need all these drawings made.","start":31.35,"end":33.61,"sentiment":"neutral","sentiment_score":-0.009392322972416878},{"text":"Do you do such a thing?","start":34.39,"end":36.01,"sentiment":"neutral","sentiment_score":-0.016622180584818125}],"sentiment":"neutral","sentiment_score":-0.006552634705953738,"channel":1,"num_words":34,"start":19.935,"end":36.01},{"sentences":[{"text":"No.","start":36.989998,"end":37.23,"sentiment":"neutral","sentiment_score":-0.16889560222625732},{"text":"I don't.","start":37.23,"end":37.89,"sentiment":"neutral","sentiment_score":-0.16571252048015594},{"text":"That so yeah.","start":38.27,"end":39.23,"sentiment":"neutral","sentiment_score":-0.20687203109264374},{"text":"It's it's it's annoying.","start":39.23,"end":41.065002,"sentiment":"negative","sentiment_score":-0.3708452731370926},{"text":"There there's so many different types of hydraulic engineer.","start":41.065002,"end":44.445,"sentiment":"neutral","sentiment_score":-0.1656770176357693}],"sentiment":"neutral","sentiment_score":-0.21554794672288394,"channel":0,"num_words":19,"start":36.989998,"end":44.445},{"sentences":[{"text":"I'm a hydraulic flood engineer.","start":45.545002,"end":47.245003,"sentiment":"neutral","sentiment_score":-0.06435198485851287},{"text":"So yeah.","start":48.105,"end":48.585,"sentiment":"neutral","sentiment_score":-0.044567421078681946},{"text":"No.","start":48.585,"end":48.905003,"sentiment":"neutral","sentiment_score":-0.0974779799580574},{"text":"Sorry.","start":48.905003,"end":49.405003,"sentiment":"neutral","sentiment_score":-0.1358400583267212},{"text":"That isn't my expertise, unfortunately.","start":49.465,"end":51.485,"sentiment":"neutral","sentiment_score":-0.20620998442173005}],"sentiment":"neutral","sentiment_score":-0.11966162334595408,"channel":0,"num_words":14,"start":45.545002,"end":51.485},{"sentences":[{"text":"I I might be able to recommend someone named James Day, who I know has got some building work that he's done before.","start":51.865,"end":64.2,"sentiment":"neutral","sentiment_score":-0.03868854288821635},{"text":"I I he might be the right person if if if you want me to provide his number, I can give it to you now.","start":64.2,"end":70.415,"sentiment":"neutral","sentiment_score":0.01736626446247101}],"sentiment":"neutral","sentiment_score":-0.009493330726400018,"channel":0,"num_words":48,"start":51.865,"end":70.415},{"sentences":[{"text":"Yeah.","start":70.885,"end":71.365,"sentiment":"neutral","sentiment_score":0.04452424496412277},{"text":"I'll just send it down.","start":71.365,"end":72.665,"sentiment":"neutral","sentiment_score":0.06565474793314933}],"sentiment":"neutral","sentiment_score":0.06213299743831158,"channel":1,"num_words":6,"start":70.885,"end":72.665},{"sentences":[{"text":"Awesome.","start":74.075,"end":74.475,"sentiment":"neutral","sentiment_score":0.2741206884384155},{"text":"Alright.","start":74.475,"end":74.795,"sentiment":"neutral","sentiment_score":0.12511517107486725},{"text":"So his yeah.","start":74.795,"end":77.995,"sentiment":"neutral","sentiment_score":0.09232114503781001},{"text":"He he would be the only one that I know oh, sorry, that has that could do it.","start":77.995,"end":82.83,"sentiment":"neutral","sentiment_score":0.07879027807050282},{"text":"So his number is 0428,","start":82.83,"end":85.33,"sentiment":"neutral","sentiment_score":0.02988141290843487}],"sentiment":"neutral","sentiment_score":0.08013683444421206,"channel":0,"num_words":28,"start":74.075,"end":85.33},{"sentences":[{"text":"Two eight","start":86.119995,"end":86.939995,"sentiment":"neutral","sentiment_score":0.024266252294182777}],"sentiment":"neutral","sentiment_score":0.024266252294182777,"channel":1,"num_words":2,"start":86.119995,"end":86.939995},{"sentences":[{"text":"822131.","start":88.03001,"end":93.285,"sentiment":"neutral","sentiment_score":0.034866813570261}],"sentiment":"neutral","sentiment_score":0.034866813570261,"channel":0,"num_words":1,"start":88.03001,"end":93.285},{"sentences":[{"text":"eight, double two, 131.","start":90.03999,"end":94.735,"sentiment":"neutral","sentiment_score":0.020386808551847935},{"text":"Alright.","start":94.735,"end":94.975,"sentiment":"neutral","sentiment_score":0.2040335237979889},{"text":"Perfect.","start":94.975,"end":95.295,"sentiment":"positive","sentiment_score":0.5113061666488647},{"text":"Thank you so much.","start":95.295,"end":96.275,"sentiment":"positive","sentiment_score":0.6413659602403641}],"sentiment":"positive","sentiment_score":0.33623507656157015,"channel":1,"num_words":10,"start":90.03999,"end":96.275},{"sentences":[{"text":"Have a good laugh.","start":96.485,"end":97.125,"sentiment":"positive","sentiment_score":0.5446192175149918},{"text":"Cheers.","start":97.125,"end":97.625,"sentiment":"positive","sentiment_score":0.45674917101860046}],"sentiment":"positive","sentiment_score":0.5270452082157135,"channel":0,"num_words":5,"start":96.485,"end":97.625},{"sentences":[{"text":"Thanks.","start":98.255,"end":98.755,"sentiment":"positive","sentiment_score":0.3958943784236908}],"sentiment":"positive","sentiment_score":0.3958943784236908,"channel":1,"num_words":1,"start":98.255,"end":98.755},{"sentences":[{"text":"Bye.","start":99.44501,"end":99.94501,"sentiment":"neutral","sentiment_score":0.17064735293388367}],"sentiment":"neutral","sentiment_score":0.17064735293388367,"channel":0,"num_words":1,"start":99.44501,"end":99.94501}]},"summary":{"result":"success","short":"A builder in commercial business is speaking to a potential agent about a job in Citi. The agent explains that they do not specialize in hydraulic engineer and suggests a different type of engineer, James Day, who has done building work before. The builder is given James Day's phone number and the agent will send a recommendation for him."},"intents":{"segments":[{"text":"And what the man and body corporate is asking for, they're asking for engineering plans for the fireworks, mechanical works, electrical, hydraulics. So I need all these drawings made.","start_word":47,"end_word":75,"intents":[{"intent":"Request engineering plans","confidence_score":0.59868616}]}]},"sentiments":{"segments":[{"text":"Speaking to Samir McCarthy. Hey. How are you?","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.07096058875322342},{"text":"Good. Thank you.","start_word":8,"end_word":10,"sentiment":"positive","sentiment_score":0.526890218257904},{"text":"How are you? Yeah. Good. I'm actually a builder in commercial. We do commercial Yeah. fed house and warehouses and hospitalities. Yeah. I've actually come across a job here in Citi in Flinders Yep. Lane. Yep. And what the man and body corporate is asking for, they're asking for engineering plans for the fireworks, mechanical works, electrical, hydraulics. So I need all these drawings made. Do you do such a thing? No. I don't. That so yeah.","start_word":11,"end_word":87,"sentiment":"neutral","sentiment_score":0.006514346227049828},{"text":"It's it's it's annoying.","start_word":88,"end_word":91,"sentiment":"negative","sentiment_score":-0.3720034658908844},{"text":"There there's so many different types of hydraulic engineer. I'm a hydraulic flood engineer. So yeah. No. Sorry. That isn't my expertise, unfortunately. I I might be able to recommend someone named James Day, who I know has got some building work that he's done before. I I he might be the right person if if if you want me to provide his number, I can give it to you now. Yeah. I'll just send it down. Awesome. Alright. So his yeah. He he would be the only one that I know oh, sorry, that has that could do it. So his number is 0428, Two eight 822131. eight, double two, 131. Alright.","start_word":92,"end_word":204,"sentiment":"neutral","sentiment_score":-0.004954355303198099},{"text":"Perfect. Thank you so much. Have a good laugh. Cheers. Thanks.","start_word":205,"end_word":215,"sentiment":"positive","sentiment_score":0.5371142625808716},{"text":"Bye.","start_word":216,"end_word":216,"sentiment":"neutral","sentiment_score":0.22646167874336243}],"average":{"sentiment":"neutral","sentiment_score":0.029332048242742364}}}}