{"metadata":{"transaction_key":"deprecated","request_id":"01a06498-5460-77f2-ad7f-4ceb8f4fdeaa","sha256":"0a76d459882bf574fef2448fed9ccc583ddb92c58ba614a79c0e9cebdc7d9fb8","created":"2026-09-03T00:08:21.512Z","duration":12.887938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":33},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"0432298945 can't take your call at the moment. Please leave a message after the tone. When you have finished, hang up or press","confidence":1.0,"words":[{"word":"0432298945","start":1.1999999,"end":6.8199997,"confidence":0.99921876,"punctuated_word":"0432298945","sentiment":"negative","sentiment_score":-0.521821916103363},{"word":"can't","start":7.04,"end":7.2799997,"confidence":0.9916992,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.8173278570175171},{"word":"take","start":7.2799997,"end":7.52,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.85714191198349},{"word":"your","start":7.52,"end":7.68,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8865020275115967},{"word":"call","start":7.68,"end":7.9199996,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.86125648021698},{"word":"at","start":7.9199996,"end":8.08,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.8429473638534546},{"word":"the","start":8.08,"end":8.16,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.866180956363678},{"word":"moment","start":8.16,"end":8.66,"confidence":1.0,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.7929942607879639},{"word":"please","start":8.72,"end":9.04,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6135653853416443},{"word":"leave","start":9.04,"end":9.2,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4748696684837342},{"word":"a","start":9.2,"end":9.28,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.46651750802993774},{"word":"message","start":9.28,"end":9.679999,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5219992399215698},{"word":"after","start":9.679999,"end":10.0,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3765132427215576},{"word":"the","start":10.0,"end":10.16,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4547725319862366},{"word":"tone","start":10.16,"end":10.66,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.45696884393692017},{"word":"when","start":10.88,"end":11.12,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.26839733123779297},{"word":"you","start":11.12,"end":11.28,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3407127261161804},{"word":"have","start":11.28,"end":11.44,"confidence":0.8256836,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.23661240935325625},{"word":"finished","start":11.44,"end":11.92,"confidence":0.9975586,"punctuated_word":"finished,","sentiment":"neutral","sentiment_score":-0.23088562488555908},{"word":"hang","start":11.92,"end":12.16,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.2965930700302124},{"word":"up","start":12.16,"end":12.32,"confidence":1.0,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.1660669445991516},{"word":"or","start":12.32,"end":12.48,"confidence":0.7705078,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.2713894546031952},{"word":"press","start":12.48,"end":12.887938,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.18535904586315155}],"paragraphs":{"transcript":"\n0432298945 can't take your call at the moment. Please leave a message after the tone. When you have finished, hang up or press","paragraphs":[{"sentences":[{"text":"0432298945 can't take your call at the moment.","start":1.1999999,"end":8.66,"sentiment":"negative","sentiment_score":-0.8057715967297554},{"text":"Please leave a message after the tone.","start":8.72,"end":10.66,"sentiment":"negative","sentiment_score":-0.4807437743459429},{"text":"When you have finished, hang up or press","start":10.88,"end":12.887938,"sentiment":"neutral","sentiment_score":-0.24950207583606243}],"sentiment":"negative","sentiment_score":-0.5133650348238323,"num_words":23,"start":1.1999999,"end":12.887938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: 0432298945 can't take your call at the moment. Please leave a message after the tone. When you have finished, hang up or press","paragraphs":[{"sentences":[{"text":"0432298945 can't take your call at the moment.","start":1.1999999,"end":8.66,"sentiment":"negative","sentiment_score":-0.8057715967297554},{"text":"Please leave a message after the tone.","start":8.72,"end":10.66,"sentiment":"negative","sentiment_score":-0.4807437743459429},{"text":"When you have finished, hang up or press","start":10.88,"end":12.887938,"sentiment":"neutral","sentiment_score":-0.24950207583606243}],"sentiment":"negative","sentiment_score":-0.5133650348238323,"channel":1,"num_words":23,"start":1.1999999,"end":12.887938}]},"summary":{"result":"success","short":"0432298945 can't take your call at the moment. Please leave a message after the tone. When you have finished, hang up or press"},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":8,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.83651114}]}]},"sentiments":{"segments":[{"text":"0432298945 can't take your call at the moment. Please leave a message after the tone.","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.6354085206985474},{"text":"When you have finished, hang up or press","start_word":15,"end_word":22,"sentiment":"neutral","sentiment_score":-0.26657575368881226}],"average":{"sentiment":"negative","sentiment_score":-0.5348177245168975}}}}