{"metadata":{"transaction_key":"deprecated","request_id":"019ff899-454d-71b0-9b0e-89043daf1374","sha256":"5bde3180b8e76c82060ebc5e1e01900962aaa43281b87c3d02412907f894ffb2","created":"2026-08-13T00:50:23.256Z","duration":15.983937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The party you are trying to reach is not available to take your call. Please leave a message after the tone. Press the hash key to end recording. The voice messaging service has not","confidence":1.0,"words":[{"word":"the","start":0.24,"end":0.48,"confidence":0.9970703,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8351758718490601},{"word":"party","start":0.48,"end":0.88,"confidence":1.0,"punctuated_word":"party","sentiment":"negative","sentiment_score":-0.8040817975997925},{"word":"you","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.825981616973877},{"word":"are","start":1.12,"end":1.28,"confidence":1.0,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.8243550658226013},{"word":"trying","start":1.28,"end":1.5999999,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8335863947868347},{"word":"to","start":1.5999999,"end":1.76,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.840320885181427},{"word":"reach","start":1.76,"end":2.26,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8274089694023132},{"word":"is","start":2.6399999,"end":2.8799999,"confidence":0.9980469,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9098106026649476},{"word":"not","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8845030069351196},{"word":"available","start":3.1999998,"end":3.6999998,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.8838704824447632},{"word":"to","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9204930663108826},{"word":"take","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.9117392897605896},{"word":"your","start":4.16,"end":4.4,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.918804168701172},{"word":"call","start":4.4,"end":4.9,"confidence":1.0,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.8718310594558716},{"word":"please","start":5.04,"end":5.44,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7006034255027771},{"word":"leave","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5396831631660461},{"word":"a","start":5.68,"end":5.7599998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5825732946395874},{"word":"message","start":5.7599998,"end":6.2599998,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5694366693496704},{"word":"after","start":6.3199997,"end":6.64,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4645005762577057},{"word":"the","start":6.64,"end":6.8799996,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6224231719970703},{"word":"tone","start":6.8799996,"end":7.3799996,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.6125482320785522},{"word":"press","start":7.52,"end":7.8399997,"confidence":1.0,"punctuated_word":"Press","sentiment":"negative","sentiment_score":-0.4575117528438568},{"word":"the","start":7.8399997,"end":8.0,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3941610455513001},{"word":"hash","start":8.0,"end":8.32,"confidence":1.0,"punctuated_word":"hash","sentiment":"negative","sentiment_score":-0.43897876143455505},{"word":"key","start":8.32,"end":8.639999,"confidence":1.0,"punctuated_word":"key","sentiment":"negative","sentiment_score":-0.4072011113166809},{"word":"to","start":8.639999,"end":8.96,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4303278028964996},{"word":"end","start":8.96,"end":9.28,"confidence":1.0,"punctuated_word":"end","sentiment":"negative","sentiment_score":-0.41460949182510376},{"word":"recording","start":9.28,"end":9.78,"confidence":0.9995117,"punctuated_word":"recording.","sentiment":"negative","sentiment_score":-0.5008037686347961},{"word":"the","start":13.679999,"end":13.92,"confidence":0.96777344,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6581800580024719},{"word":"voice","start":13.92,"end":14.24,"confidence":1.0,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.6521480679512024},{"word":"messaging","start":14.24,"end":14.74,"confidence":1.0,"punctuated_word":"messaging","sentiment":"negative","sentiment_score":-0.6674979329109192},{"word":"service","start":14.88,"end":15.38,"confidence":1.0,"punctuated_word":"service","sentiment":"negative","sentiment_score":-0.769160270690918},{"word":"has","start":15.44,"end":15.679999,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.6448835134506226},{"word":"not","start":15.679999,"end":15.983937,"confidence":0.4946289,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.32923951745033264}],"paragraphs":{"transcript":"\nThe party you are trying to reach is not available to take your call. Please leave a message after the tone. Press the hash key to end recording. The voice messaging service has not","paragraphs":[{"sentences":[{"text":"The party you are trying to reach is not available to take your call.","start":0.24,"end":4.9,"sentiment":"negative","sentiment_score":-0.8637115912778037},{"text":"Please leave a message after the tone.","start":5.04,"end":7.3799996,"sentiment":"negative","sentiment_score":-0.5845383618559156},{"text":"Press the hash key to end recording.","start":7.52,"end":9.78,"sentiment":"negative","sentiment_score":-0.43479910492897034},{"text":"The voice messaging service has not","start":13.679999,"end":15.983937,"sentiment":"negative","sentiment_score":-0.6201848934094111}],"sentiment":"negative","sentiment_score":-0.6749539384070564,"num_words":34,"start":0.24,"end":15.983937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The party you are trying to reach is not available to take your call. Please leave a message after the tone. Press the hash key to end recording. The voice messaging service has not","paragraphs":[{"sentences":[{"text":"The party you are trying to reach is not available to take your call.","start":0.24,"end":4.9,"sentiment":"negative","sentiment_score":-0.8637115912778037},{"text":"Please leave a message after the tone.","start":5.04,"end":7.3799996,"sentiment":"negative","sentiment_score":-0.5845383618559156},{"text":"Press the hash key to end recording.","start":7.52,"end":9.78,"sentiment":"negative","sentiment_score":-0.43479910492897034},{"text":"The voice messaging service has not","start":13.679999,"end":15.983937,"sentiment":"negative","sentiment_score":-0.6201848934094111}],"sentiment":"negative","sentiment_score":-0.6749539384070564,"channel":1,"num_words":34,"start":0.24,"end":15.983937}]},"summary":{"result":"success","short":"The party you are trying to reach is not available to take your call. Please leave a message after the tone. Press the hash key to end recording. The voice messaging service has not"},"intents":{"segments":[{"text":"Press the hash key to end recording.","start_word":21,"end_word":27,"intents":[{"intent":"Provide voice messaging service","confidence_score":0.004911164}]}]},"sentiments":{"segments":[{"text":"The party you are trying to reach is not available to take your call. Please leave a message after the tone. Press the hash key to end recording. The voice messaging service has not","start_word":0,"end_word":33,"sentiment":"negative","sentiment_score":-0.6734999418258667}],"average":{"sentiment":"negative","sentiment_score":-0.6734999143160306}}}}