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The cap Chris Christopher Herbert, is it? And how are you, Christopher Herbert? Is that with a c h or c r? C h r. There we go. How's the weather up there? We've got a sunny day here in Melbourne. We got a sunny day here in Melbourne. Alright. Let me just double check something. Hang on. Okay. So it's Chris Herbert. Dashboard. Okay. Alright. I just need the your first 16 digit of the card. Yeah. Yeah. Now I'll just give you your address. It's Unit 1111220 Melrose Drive. Oh, yeah. Here you go. I've got the right one, mate. Yeah. No. I understand. It's cool. Yep. Yep. Yep. Yep. Okay. One second. This did you just this is just a sec a security check I'm asking you now. If you could just give me your date of birth. That's good. You passed the you passed the test. We've we've gotta do it. It's just for security purpose. Okay. Let me just nice. And the name on the card is the same, Christopher Herbert? I see. Okay. Hold on one second. Alright. The expiry date? And the CBC security code? Okay. I'll just read it back to you. That way, once I send it through, I don't get to see it again, and neither do you because it goes into a security deposit locked up, so we don't see it anymore. It just gets encrypted. So I'm gonna read out your 16 digit code. It's 5327. Okay. I'm just gonna read out your secure your card number in four four digit lots. Okay? So the first four digits is 5327, then you got 85200390 9800. The account holder's name is c r Herbert. Expiry date, July '20 '9. Yep. And the CBC security code is 732. Alright. Let me see if this gets all saved up. Alright. It's all saved up. You got the last four digits, 9800. So it's all there. All done. Anything else, young man? Okay. Cool. I appreciate that. Alright. Well, you have a lovely, wonderful day. Thanks for the update. Much much appreciated. Alright. Cheers, man. Bye. Thank you. 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Intel. Mhmm. Okay. Who am I speaking to? Yeah.\n\nYep. Hang on a sec. I'm just gonna put you on hold. Okay? Thank you.\n\nOkay. May I have the account holder's name, please? Yeah. Yeah. The cap Chris Christopher Herbert, is it?\n\nAnd how are you, Christopher Herbert? Is that with a c h or c r? C h r. There we go. How's the weather up there?\n\nWe've got a sunny day here in Melbourne. We got a sunny day here in Melbourne. Alright. Let me just double check something. Hang on.\n\nOkay. So it's Chris Herbert. Dashboard. Okay. Alright.\n\nI just need the your first 16 digit of the card. Yeah. Yeah. Now I'll just give you your address. It's Unit 1111220 Melrose Drive.\n\nOh, yeah. Here you go. I've got the right one, mate. Yeah. No.\n\nI understand. It's cool. Yep. Yep. Yep.\n\nYep. Okay. One second. This did you just this is just a sec a security check I'm asking you now. If you could just give me your date of birth.\n\nThat's good. You passed the you passed the test. We've we've gotta do it. It's just for security purpose. Okay.\n\nLet me just nice. And the name on the card is the same, Christopher Herbert? I see. Okay. Hold on one second.\n\nAlright. The expiry date? And the CBC security code? Okay. I'll just read it back to you.\n\nThat way, once I send it through, I don't get to see it again, and neither do you because it goes into a security deposit locked up, so we don't see it anymore. It just gets encrypted. So I'm gonna read out your 16 digit code. It's 5327. Okay.\n\nI'm just gonna read out your secure your card number in four four digit lots. Okay? So the first four digits is 5327, then you got 85200390 9800. The account holder's name is c r Herbert. Expiry date, July '20 '9.\n\nYep. And the CBC security code is 732. Alright. Let me see if this gets all saved up. Alright.\n\nIt's all saved up. You got the last four digits, 9800. So it's all there. All done. Anything else, young man?\n\nOkay. Cool. I appreciate that. Alright. Well, you have a lovely, wonderful day.\n\nThanks for the update. Much much appreciated. Alright. Cheers, man. Bye.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Afternoon, Intel.","start":0.24,"end":0.82,"sentiment":"neutral","sentiment_score":0.016699016094207764},{"text":"Mhmm.","start":14.88,"end":15.38,"sentiment":"neutral","sentiment_score":-0.09770341217517851},{"text":"Okay.","start":22.775,"end":23.095,"sentiment":"neutral","sentiment_score":-0.1752587854862213},{"text":"Who am I speaking to?","start":23.095,"end":24.395,"sentiment":"neutral","sentiment_score":-0.24457115828990936},{"text":"Yeah.","start":27.86,"end":28.02,"sentiment":"neutral","sentiment_score":0.0044504571706056595}],"sentiment":"neutral","sentiment_score":-0.14579694997519255,"num_words":10,"start":0.24,"end":28.02},{"sentences":[{"text":"Yep.","start":28.02,"end":28.26,"sentiment":"neutral","sentiment_score":0.004158431198447943},{"text":"Hang on a sec.","start":28.26,"end":28.980001,"sentiment":"neutral","sentiment_score":-0.07074067834764719},{"text":"I'm just gonna put you on hold.","start":28.980001,"end":30.1,"sentiment":"neutral","sentiment_score":-0.0838572798030717},{"text":"Okay?","start":30.1,"end":30.6,"sentiment":"neutral","sentiment_score":-0.007490679621696472},{"text":"Thank you.","start":32.5,"end":33.24,"sentiment":"neutral","sentiment_score":0.32253551483154297}],"sentiment":"neutral","sentiment_score":-0.015214992718150218,"num_words":15,"start":28.02,"end":33.24},{"sentences":[{"text":"Okay.","start":49.235,"end":49.715,"sentiment":"neutral","sentiment_score":0.059010401368141174},{"text":"May I have the account holder's name, please?","start":49.715,"end":52.055,"sentiment":"neutral","sentiment_score":0.032337061362341046},{"text":"Yeah.","start":54.915,"end":55.41,"sentiment":"neutral","sentiment_score":-0.007845846936106682},{"text":"Yeah.","start":55.73,"end":56.23,"sentiment":"neutral","sentiment_score":0.004251506179571152},{"text":"The cap Chris Christopher Herbert, is it?","start":58.21,"end":60.39,"sentiment":"neutral","sentiment_score":0.004452185705304146}],"sentiment":"neutral","sentiment_score":0.01918210285819239,"num_words":18,"start":49.235,"end":60.39},{"sentences":[{"text":"And how are you, Christopher Herbert?","start":63.09,"end":64.77,"sentiment":"neutral","sentiment_score":0.029050559736788273},{"text":"Is that with a c h or c r?","start":64.77,"end":66.95,"sentiment":"neutral","sentiment_score":-0.0012110771300892036},{"text":"C h r.","start":69.785,"end":77.725006,"sentiment":"neutral","sentiment_score":0.0032083910579482713},{"text":"There we go.","start":77.785,"end":78.685005,"sentiment":"neutral","sentiment_score":0.04969830190141996},{"text":"How's the weather up there?","start":81.58,"end":82.88,"sentiment":"neutral","sentiment_score":0.059229078143835066}],"sentiment":"neutral","sentiment_score":0.023779582071046416,"num_words":26,"start":63.09,"end":82.88},{"sentences":[{"text":"We've got a sunny day here in Melbourne.","start":87.42,"end":89.44,"sentiment":"neutral","sentiment_score":0.1348428383935243},{"text":"We got a sunny day here in Melbourne.","start":91.74,"end":93.6,"sentiment":"neutral","sentiment_score":0.2641672473400831},{"text":"Alright.","start":99.905,"end":100.305,"sentiment":"neutral","sentiment_score":0.13513532280921936},{"text":"Let me just double check something.","start":100.305,"end":101.825,"sentiment":"neutral","sentiment_score":0.0488128929088513},{"text":"Hang on.","start":101.825,"end":102.565,"sentiment":"neutral","sentiment_score":0.019070090726017952}],"sentiment":"neutral","sentiment_score":0.14632934190332889,"num_words":25,"start":87.42,"end":102.565},{"sentences":[{"text":"Okay.","start":104.465,"end":104.784996,"sentiment":"neutral","sentiment_score":0.04457218199968338},{"text":"So it's Chris Herbert.","start":104.784996,"end":106.085,"sentiment":"neutral","sentiment_score":0.0370163144543767},{"text":"Dashboard.","start":108.305,"end":108.805,"sentiment":"neutral","sentiment_score":0.03714917227625847},{"text":"Okay.","start":113.26,"end":113.76,"sentiment":"neutral","sentiment_score":0.04232662916183472},{"text":"Alright.","start":118.06,"end":118.56,"sentiment":"neutral","sentiment_score":0.06087680906057358}],"sentiment":"neutral","sentiment_score":0.04162375628948212,"num_words":8,"start":104.465,"end":118.56},{"sentences":[{"text":"I just need the your first 16 digit of the card.","start":119.02,"end":122.48,"sentiment":"neutral","sentiment_score":0.04178940606388179},{"text":"Yeah.","start":127.635,"end":127.875,"sentiment":"neutral","sentiment_score":0.029936576262116432},{"text":"Yeah.","start":127.875,"end":128.375,"sentiment":"neutral","sentiment_score":0.03192928433418274},{"text":"Now I'll just give you your address.","start":128.675,"end":130.215,"sentiment":"neutral","sentiment_score":0.025643382487552508},{"text":"It's Unit 1111220 Melrose Drive.","start":131.235,"end":134.615,"sentiment":"neutral","sentiment_score":0.028585510700941084}],"sentiment":"neutral","sentiment_score":0.03375922232866287,"num_words":25,"start":119.02,"end":134.615},{"sentences":[{"text":"Oh, yeah.","start":136.19499,"end":136.855,"sentiment":"neutral","sentiment_score":0.06490391120314598},{"text":"Here you go.","start":136.915,"end":137.555,"sentiment":"neutral","sentiment_score":0.08987310032049815},{"text":"I've got the right one, mate.","start":137.555,"end":139.015,"sentiment":"neutral","sentiment_score":0.09439630930622418},{"text":"Yeah.","start":141.52,"end":141.84,"sentiment":"neutral","sentiment_score":0.01066756434738636},{"text":"No.","start":141.84,"end":142.0,"sentiment":"neutral","sentiment_score":-0.07376057654619217}],"sentiment":"neutral","sentiment_score":0.06943938207740967,"num_words":13,"start":136.19499,"end":142.0},{"sentences":[{"text":"I understand.","start":142.0,"end":142.64,"sentiment":"neutral","sentiment_score":-0.020158717408776283},{"text":"It's cool.","start":142.64,"end":143.22,"sentiment":"neutral","sentiment_score":0.19867483526468277},{"text":"Yep.","start":147.44,"end":147.94,"sentiment":"neutral","sentiment_score":0.045875996351242065},{"text":"Yep.","start":152.565,"end":153.065,"sentiment":"neutral","sentiment_score":0.01984330266714096},{"text":"Yep.","start":161.765,"end":162.08499,"sentiment":"neutral","sentiment_score":0.030417827889323235}],"sentiment":"neutral","sentiment_score":0.06473848037421703,"num_words":7,"start":142.0,"end":162.08499},{"sentences":[{"text":"Yep.","start":162.08499,"end":162.58499,"sentiment":"neutral","sentiment_score":0.02193567715585232},{"text":"Okay.","start":167.62001,"end":167.94,"sentiment":"neutral","sentiment_score":0.02535722777247429},{"text":"One second.","start":167.94,"end":168.68001,"sentiment":"neutral","sentiment_score":-0.003949976060539484},{"text":"This did you just this is just a sec a security check I'm asking you now.","start":172.5,"end":176.84001,"sentiment":"neutral","sentiment_score":0.03637319814879447},{"text":"If you could just give me your date of birth.","start":176.98001,"end":178.92001,"sentiment":"neutral","sentiment_score":0.020449157617986203}],"sentiment":"neutral","sentiment_score":0.027528523312260706,"num_words":30,"start":162.08499,"end":178.92001},{"sentences":[{"text":"That's good.","start":182.875,"end":183.535,"sentiment":"positive","sentiment_score":0.6423768401145935},{"text":"You passed the you passed the test.","start":184.07501,"end":186.155,"sentiment":"positive","sentiment_score":0.5822798269135612},{"text":"We've we've gotta do it.","start":186.155,"end":187.35501,"sentiment":"neutral","sentiment_score":0.1463460311293602},{"text":"It's just for security purpose.","start":187.35501,"end":191.77501,"sentiment":"neutral","sentiment_score":0.022405682876706124},{"text":"Okay.","start":194.94,"end":195.42001,"sentiment":"neutral","sentiment_score":0.10175815969705582}],"sentiment":"neutral","sentiment_score":0.31531145991757514,"num_words":20,"start":182.875,"end":195.42001},{"sentences":[{"text":"Let me just nice.","start":195.42001,"end":198.56001,"sentiment":"neutral","sentiment_score":0.1514616161584854},{"text":"And the name on the card is the same, Christopher Herbert?","start":207.02,"end":209.68001,"sentiment":"neutral","sentiment_score":0.034560013223778115},{"text":"I see.","start":212.595,"end":213.075,"sentiment":"neutral","sentiment_score":-0.005776738747954369},{"text":"Okay.","start":213.075,"end":213.575,"sentiment":"neutral","sentiment_score":0.010191529989242554},{"text":"Hold on one 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get to see it again, and neither do you because it goes into a security deposit locked up, so we don't see it anymore.","start":237.71,"end":247.675,"sentiment":"neutral","sentiment_score":-0.05072265363891016},{"text":"It just gets encrypted.","start":247.675,"end":248.655,"sentiment":"neutral","sentiment_score":-0.07825962826609612},{"text":"So I'm gonna read out your 16 digit code.","start":249.115,"end":251.755,"sentiment":"neutral","sentiment_score":-0.006426523990942062},{"text":"It's 5327.","start":251.755,"end":253.85501,"sentiment":"neutral","sentiment_score":-0.013722981791943312},{"text":"Okay.","start":258.80002,"end":259.30002,"sentiment":"neutral","sentiment_score":0.009980017319321632}],"sentiment":"neutral","sentiment_score":-0.04208552541492783,"num_words":49,"start":237.71,"end":259.30002},{"sentences":[{"text":"I'm just gonna read out your secure your card number in four four digit lots.","start":259.36002,"end":264.64,"sentiment":"neutral","sentiment_score":0.017505621848007042},{"text":"Okay?","start":264.64,"end":265.04,"sentiment":"neutral","sentiment_score":0.018697082996368408},{"text":"So the first four digits is 5327, then you got 85200390 9800.","start":265.04,"end":277.925,"sentiment":"neutral","sentiment_score":0.01746175702040394},{"text":"The account holder's name is c r Herbert.","start":279.585,"end":282.005,"sentiment":"neutral","sentiment_score":0.026863460894674063},{"text":"Expiry date, July '20 '9.","start":283.63998,"end":289.4,"sentiment":"neutral","sentiment_score":0.007850789465010166}],"sentiment":"neutral","sentiment_score":0.018170344620579627,"num_words":41,"start":259.36002,"end":289.4},{"sentences":[{"text":"Yep.","start":289.4,"end":289.9,"sentiment":"neutral","sentiment_score":0.022901948541402817},{"text":"And the CBC security code is 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you.","start":332.765,"end":333.425,"sentiment":"positive","sentiment_score":0.7570950984954834},{"text":"Bye.","start":333.885,"end":334.385,"sentiment":"neutral","sentiment_score":-0.08957494795322418}],"sentiment":"positive","sentiment_score":0.47487174967924756,"num_words":3,"start":332.765,"end":334.385}]}}]},{"alternatives":[{"transcript":"Oh, hi. Look. I'm just ringing up because I have an automatic debit on my Airtel account, and my card was compromised and then blocked. And I've just got the new card, so I thought I better ring up better ring up and give you the new card number. Okay. Thank you. Sorry. The name, Christopher Herbert. Yep. C h r. In Canberra? Cold. It's pretty cold. One. Is it all? That's that's nice. Yeah. Yeah. You've got me, have you, for sure? Yep. That's it. That's it. Alright. Yeah. Yeah. I know. Just checking. Just checking. The number is 532 78520039 o 9800. Twenty second of the first nineteen forty two. Oh, yeah. Yeah. No. No. No worries. No. It's just c r Herbert. 07/29 732. Yep. Sorry. Where are you? Yes. Yes. Yes. Yes. Yes. Yes. Correct. Yep. Thank you very much. No. No. Because it's the bill's due. So thank you. Righto. 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Look. I'm just ringing up because I have an automatic debit on my Airtel account,\n\nChannel 0: Mhmm.\n\nChannel 1: and my card was compromised and then blocked. And I've just got the new card, so\n\nChannel 0: Okay.\n\nChannel 1: I\n\nChannel 0: Who\n\nChannel 1: thought\n\nChannel 0: am I\n\nChannel 1: I\n\nChannel 0: speaking\n\nChannel 1: better ring\n\nChannel 0: to?\n\nChannel 1: up better ring up and give you the new card number.\n\nChannel 0: Yeah. Yep. Hang on a sec. I'm just gonna put you on hold. Okay?\n\nChannel 1: Okay. Thank you.\n\nChannel 0: Thank you. Okay. May I have the account holder's name, please?\n\nChannel 1: Sorry. The name,\n\nChannel 0: Yeah.\n\nChannel 1: Christopher\n\nChannel 0: Yeah.\n\nChannel 1: Herbert.\n\nChannel 0: The cap Chris Christopher Herbert, is it? And how are you, Christopher Herbert? Is that with a c h or c r?\n\nChannel 1: Yep. C h r.\n\nChannel 0: C h r. There we go. How's the weather up there?\n\nChannel 1: In Canberra? Cold.\n\nChannel 0: We've got\n\nChannel 1: It's\n\nChannel 0: a sunny\n\nChannel 1: pretty\n\nChannel 0: day\n\nChannel 1: cold.\n\nChannel 0: here in Melbourne.\n\nChannel 1: One.\n\nChannel 0: We got a sunny day here in Melbourne.\n\nChannel 1: Is it all? That's that's nice.\n\nChannel 0: Alright. Let me just double check something. Hang on.\n\nChannel 1: Yeah.\n\nChannel 0: Okay. So it's Chris Herbert. Dashboard. Okay. Alright.\n\nI just need the your first 16 digit of the card.\n\nChannel 1: Yeah. You've got me, have you, for sure?\n\nChannel 0: Yeah. Yeah. Now I'll just give you your address.\n\nChannel 1: Yep.\n\nChannel 0: It's Unit 1111220 Melrose Drive.\n\nChannel 1: That's it. That's it. Alright.\n\nChannel 0: Oh, yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Here you go. I've got the right one, mate.\n\nChannel 1: Yeah. I know. Just checking. Just checking.\n\nChannel 0: Yeah. No. I understand. It's cool.\n\nChannel 1: The number is\n\nChannel 0: Yep.\n\nChannel 1: 532\n\nChannel 0: Yep.\n\nChannel 1: 78520039 o\n\nChannel 0: Yep. Yep.\n\nChannel 1: 9800.\n\nChannel 0: Okay. One second. This did you just this is just a sec a security check I'm asking you now. If you could just give me your date of birth.\n\nChannel 1: Twenty second of the first nineteen forty two.\n\nChannel 0: That's good. You passed the you passed the test. We've we've gotta do it. It's just\n\nChannel 1: Oh, yeah. Yeah. No. No. No worries.\n\nChannel 0: for security purpose. Okay. Let me just nice. And the name on the card is the same, Christopher Herbert?\n\nChannel 1: No. It's just c\n\nChannel 0: I see. Okay. Hold on one second.\n\nChannel 1: r Herbert.\n\nChannel 0: Alright. The expiry date?\n\nChannel 1: 07/29\n\nChannel 0: And the CBC security code?\n\nChannel 1: 732.\n\nChannel 0: Okay. I'll just read it back to you. That way, once I send it through, I don't get to see it again,\n\nChannel 1: Yep.\n\nChannel 0: and neither do you because it goes into a security deposit locked up, so we don't see it anymore. It just gets encrypted. So I'm gonna read out your 16 digit code. It's 5327.\n\nChannel 1: Sorry. Where are you?\n\nChannel 0: Okay. I'm just gonna read out your secure your card number in four\n\nChannel 1: Yes.\n\nChannel 0: four digit lots. Okay? So the first four digits is 5327,\n\nChannel 1: Yes.\n\nChannel 0: then you got 85200390\n\nChannel 1: Yes.\n\nChannel 0: 9800.\n\nChannel 1: Yes.\n\nChannel 0: The account holder's name is c r Herbert.\n\nChannel 1: Yes.\n\nChannel 0: Expiry date, July '20\n\nChannel 1: Yes.\n\nChannel 0: '9. Yep. And the CBC security code is 732.\n\nChannel 1: Correct.\n\nChannel 0: Alright. Let me see if this gets all saved up. Alright. It's all saved up. You got the last four digits, 9800.\n\nSo it's all there. All done.\n\nChannel 1: Yep. Thank you very much.\n\nChannel 0: Anything else, young man?\n\nChannel 1: No. No. Because it's the bill's due. So\n\nChannel 0: Okay. Cool. I appreciate that. Alright. Well, you have a lovely, wonderful day.\n\nChannel 1: thank you.\n\nChannel 0: Thanks for the update. Much much appreciated.\n\nChannel 1: Righto.\n\nChannel 0: Alright. Cheers, man. Bye. Thank you.\n\nChannel 1: Yes.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Afternoon, Intel.","start":0.24,"end":0.82,"sentiment":"neutral","sentiment_score":0.016699016094207764}],"sentiment":"neutral","sentiment_score":0.016699016094207764,"channel":0,"num_words":2,"start":0.24,"end":0.82},{"sentences":[{"text":"Oh, hi.","start":2.48,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.018486755900084972},{"text":"Look.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":-0.003134859725832939},{"text":"I'm just ringing up because I have an automatic debit on my Airtel 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The agent confirms the card information and sends a security check to the customer. The customer's bill is due and the call ends with pleasantries."},"intents":{"segments":[{"text":"up better ring up and give you the new card number. Yeah.","start_word":47,"end_word":58,"intents":[{"intent":"Receive new card number","confidence_score":0.0011208145}]},{"text":"May I have the account holder's name, please? Sorry.","start_word":78,"end_word":86,"intents":[{"intent":"Provide account information","confidence_score":0.026646085}]},{"text":"I just need the your first 16 digit of the card. Yeah.","start_word":177,"end_word":188,"intents":[{"intent":"Confirm card details","confidence_score":0.008263829}]},{"text":"And the name on the card is the same, Christopher Herbert? 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I'm just gonna put you on hold. Okay? Okay. Thank you. Thank you. Okay. May I have the account holder's name, please? Sorry. The name, Yeah. Christopher Yeah. Herbert. The cap Chris Christopher Herbert, is it? And how are you, Christopher Herbert? Is that with a c h or c r? Yep. C h r. C h r. There we go. How's the weather up there? In Canberra? Cold. We've got It's a sunny pretty day cold. here in Melbourne. One. We got a sunny day here in Melbourne. Is it all?","start_word":28,"end_word":155,"sentiment":"neutral","sentiment_score":0.013094618916511536},{"text":"That's that's nice.","start_word":156,"end_word":158,"sentiment":"positive","sentiment_score":0.5501227378845215},{"text":"Alright. Let me just double check something. Hang on. Yeah. Okay. So it's Chris Herbert. Dashboard. Okay. Alright. I just need the your first 16 digit of the card. Yeah. You've got me, have you, for sure? Yeah. Yeah. Now I'll just give you your address. Yep. It's Unit 1111220 Melrose Drive. That's it. That's it. Alright. Oh, yeah. Yeah. Here you go. I've got the right one, mate. Yeah. I know. Just checking. Just checking. Yeah. No. I understand. It's cool. The number is Yep. 532 Yep. 78520039 o Yep. Yep. 9800. Okay. One second. This did you just this is just a sec a security check I'm asking you now. If you could just give me your date of birth. Twenty second of the first nineteen forty two.","start_word":159,"end_word":288,"sentiment":"neutral","sentiment_score":0.040039077745034145},{"text":"That's good. You passed the you passed the test.","start_word":289,"end_word":297,"sentiment":"positive","sentiment_score":0.5985504388809204},{"text":"We've we've gotta do it. It's just Oh, yeah. Yeah. No. No. No worries. for security purpose. Okay. Let me just nice. And the name on the card is the same, Christopher Herbert? No. It's just c I see. Okay. Hold on one second. r Herbert. Alright. The expiry date? 07/29 And the CBC security code? 732. Okay. I'll just read it back to you. That way, once I send it through, I don't get to see it again, Yep. and neither do you because it goes into a security deposit locked up, so we don't see it anymore. It just gets encrypted. So I'm gonna read out your 16 digit code. It's 5327. Sorry. Where are you? Okay. I'm just gonna read out your secure your card number in four Yes. four digit lots. Okay? So the first four digits is 5327, Yes. then you got 85200390 Yes. 9800. Yes. The account holder's name is c r Herbert. Yes. Expiry date, July '20 Yes. '9. Yep. And the CBC security code is 732. Correct. Alright. Let me see if this gets all saved up. Alright. It's all saved up. You got the last four digits, 9800. So it's all there. All done. Yep.","start_word":298,"end_word":501,"sentiment":"neutral","sentiment_score":0.031844742596149445},{"text":"Thank you very much.","start_word":502,"end_word":505,"sentiment":"positive","sentiment_score":0.479191392660141},{"text":"Anything else, young man? No. No. Because it's the bill's due. So Okay. Cool.","start_word":506,"end_word":519,"sentiment":"neutral","sentiment_score":0.024110104888677597},{"text":"I appreciate that. Alright. Well, you have a lovely, wonderful day. thank you. Thanks for the update. Much much appreciated. Righto. Alright. Cheers, man. Bye. Thank you. Yes. Bye.","start_word":520,"end_word":548,"sentiment":"positive","sentiment_score":0.5210028629878471}],"average":{"sentiment":"neutral","sentiment_score":0.06429604471728788}}}}