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Speaking. Yes. Sorry. We've just resigned our cybersecurity contracts for the next, I think, twenty four months.\n\nSo they're about three months too late. No. This is nothing I can do for twenty one months because I've just forked out or I've just signed the twenty four month contract. So we're we're starting contract no matter what, and the company would not be at all interested in knowing we've made a mistake in that. So for now, yeah, not not much can be done with our cybersecurity because it's just all been refreshed.\n\nYes. We use Secure. Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.015050467103719711},{"text":"Speaking.","start":11.599999,"end":12.08,"sentiment":"neutral","sentiment_score":0.01835845410823822},{"text":"Yes.","start":12.08,"end":12.58,"sentiment":"neutral","sentiment_score":0.03703491389751434},{"text":"Sorry.","start":37.47,"end":37.71,"sentiment":"neutral","sentiment_score":-0.26205185055732727},{"text":"We've just resigned our cybersecurity contracts for the next, I think, twenty four months.","start":37.71,"end":43.365,"sentiment":"negative","sentiment_score":-0.37157146419797626}],"sentiment":"neutral","sentiment_score":-0.2996449174566401,"num_words":18,"start":0.16,"end":43.365},{"sentences":[{"text":"So they're about three months too late.","start":43.525,"end":46.745003,"sentiment":"negative","sentiment_score":-0.36707666516304016},{"text":"No.","start":63.48,"end":63.800003,"sentiment":"negative","sentiment_score":-0.36261630058288574},{"text":"This is nothing I can do for twenty one months because I've just forked out or I've just signed the twenty four month contract.","start":63.800003,"end":70.46,"sentiment":"negative","sentiment_score":-0.41213523348172504},{"text":"So we're we're starting contract no matter what, and the company would not be at all interested in knowing we've made a mistake in that.","start":70.565,"end":77.925,"sentiment":"negative","sentiment_score":-0.45530153632164},{"text":"So for now, yeah, not not much can be done with our cybersecurity because it's just all been refreshed.","start":77.925,"end":84.425,"sentiment":"neutral","sentiment_score":-0.263908567397218}],"sentiment":"negative","sentiment_score":-0.3844763124851804,"num_words":76,"start":43.525,"end":84.425},{"sentences":[{"text":"Yes.","start":90.93,"end":91.25,"sentiment":"neutral","sentiment_score":0.031544581055641174},{"text":"We use Secure.","start":91.25,"end":92.229996,"sentiment":"neutral","sentiment_score":0.038196008652448654},{"text":"Alright.","start":104.924934,"end":105.40494,"sentiment":"neutral","sentiment_score":0.19338056445121765},{"text":"Bye bye.","start":105.40494,"end":106.06493,"sentiment":"neutral","sentiment_score":0.13397913426160812}],"sentiment":"neutral","sentiment_score":0.08678163428391729,"num_words":7,"start":90.93,"end":106.06493}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. This is Andrew from Videlins AI. Am I talking to Mark?\n\nChannel 1: Speaking. Yes.\n\nChannel 0: Oh, yes. Hi. Hi, Mark. Just a really quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts, And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provides a full audit trail.\n\nChannel 1: Sorry. We've just resigned our cybersecurity contracts for the next, I think, twenty four months. So they're about three months too late.\n\nChannel 0: Oh, alright. I see. Well, just wanna thank you for the heads up with that, Mark. But in case, do you guys want to see how we compare even though we feel stay with them?\n\nChannel 1: No. This is nothing I can do for twenty one months because I've just forked out or I've just signed the twenty four month contract. So we're we're starting contract no matter what, and the company would not be at all interested in knowing we've made a mistake in that. So for now, yeah, not not much can be done with our cybersecurity because it's just all been refreshed.\n\nChannel 0: Oh, understood. They're an outsource, Mark?\n\nChannel 1: Yes. We use Secure.\n\nChannel 0: I see. Well, Mark, thank you for the detail. Hopefully, I can check you out after twenty four months. But then again, thank you, Mark, for picking up. You have a great day, mate.\n\nChannel 1: Alright. Bye bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.015050467103719711}],"sentiment":"neutral","sentiment_score":0.015050467103719711,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Oh, hi.","start":5.52,"end":6.42,"sentiment":"neutral","sentiment_score":0.03599820286035538},{"text":"This is Andrew from Videlins AI.","start":6.56,"end":8.74,"sentiment":"neutral","sentiment_score":0.04631025282045206},{"text":"Am I talking to 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one.","start":16.325,"end":17.625,"sentiment":"neutral","sentiment_score":0.14700073301792144},{"text":"We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts, And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provides a full audit trail.","start":18.085,"end":35.55,"sentiment":"neutral","sentiment_score":0.14011599123477936}],"sentiment":"neutral","sentiment_score":0.13530862255504839,"channel":0,"num_words":54,"start":14.405,"end":35.55},{"sentences":[{"text":"Sorry.","start":37.47,"end":37.71,"sentiment":"neutral","sentiment_score":-0.26205185055732727},{"text":"We've just resigned our cybersecurity contracts for the next, I think, twenty four months.","start":37.71,"end":43.365,"sentiment":"negative","sentiment_score":-0.37157146419797626},{"text":"So they're about three months too late.","start":43.525,"end":46.745003,"sentiment":"negative","sentiment_score":-0.36707666516304016}],"sentiment":"negative","sentiment_score":-0.3651631366122853,"channel":1,"num_words":22,"start":37.47,"end":46.745003},{"sentences":[{"text":"Oh, alright.","start":48.665,"end":49.965004,"sentiment":"neutral","sentiment_score":-0.0013067349791526803},{"text":"I see.","start":50.905003,"end":51.645,"sentiment":"neutral","sentiment_score":0.04547158256173134},{"text":"Well, just wanna thank you for the heads up with that, Mark.","start":52.2,"end":56.14,"sentiment":"positive","sentiment_score":0.3873478335638841},{"text":"But in case, do you guys want to see how we compare even though we feel stay with them?","start":56.2,"end":62.38,"sentiment":"neutral","sentiment_score":0.036107747570464484}],"sentiment":"neutral","sentiment_score":0.15493002576487405,"channel":0,"num_words":35,"start":48.665,"end":62.38},{"sentences":[{"text":"No.","start":63.48,"end":63.800003,"sentiment":"negative","sentiment_score":-0.36261630058288574},{"text":"This is nothing I can do for twenty one months because I've just forked out or I've just signed the twenty four month contract.","start":63.800003,"end":70.46,"sentiment":"negative","sentiment_score":-0.41213523348172504},{"text":"So we're we're starting contract no matter what, and the company would not be at all interested in knowing we've made a mistake in that.","start":70.565,"end":77.925,"sentiment":"negative","sentiment_score":-0.45530153632164},{"text":"So for now, yeah, not not much can be done with our cybersecurity because it's just all been refreshed.","start":77.925,"end":84.425,"sentiment":"neutral","sentiment_score":-0.263908567397218}],"sentiment":"negative","sentiment_score":-0.38624149409757147,"channel":1,"num_words":69,"start":63.48,"end":84.425},{"sentences":[{"text":"Oh, understood.","start":85.15,"end":85.97,"sentiment":"neutral","sentiment_score":-0.033650223165750504},{"text":"They're an outsource, Mark?","start":86.670006,"end":88.93,"sentiment":"neutral","sentiment_score":-0.005905193858779967}],"sentiment":"neutral","sentiment_score":-0.015153536961103478,"channel":0,"num_words":6,"start":85.15,"end":88.93},{"sentences":[{"text":"Yes.","start":90.93,"end":91.25,"sentiment":"neutral","sentiment_score":0.031544581055641174},{"text":"We use Secure.","start":91.25,"end":92.229996,"sentiment":"neutral","sentiment_score":0.038196008652448654}],"sentiment":"neutral","sentiment_score":0.036533151753246784,"channel":1,"num_words":4,"start":90.93,"end":92.229996},{"sentences":[{"text":"I see.","start":93.545006,"end":94.285,"sentiment":"neutral","sentiment_score":0.03704763390123844},{"text":"Well, Mark, thank you for the detail.","start":94.825005,"end":96.605,"sentiment":"neutral","sentiment_score":0.2848717612879617},{"text":"Hopefully, I can check you out after twenty four months.","start":97.065,"end":100.765,"sentiment":"neutral","sentiment_score":0.09711948186159133},{"text":"But then again, thank you, Mark, for picking up.","start":101.465004,"end":103.545006,"sentiment":"positive","sentiment_score":0.41847124364640975},{"text":"You have a great day, mate.","start":103.545006,"end":104.925,"sentiment":"positive","sentiment_score":0.6059558192888895}],"sentiment":"neutral","sentiment_score":0.30709907423485727,"channel":0,"num_words":34,"start":93.545006,"end":104.925},{"sentences":[{"text":"Alright.","start":104.924934,"end":105.40494,"sentiment":"neutral","sentiment_score":0.19338056445121765},{"text":"Bye bye.","start":105.40494,"end":106.06493,"sentiment":"neutral","sentiment_score":0.13397913426160812}],"sentiment":"neutral","sentiment_score":0.15377961099147797,"channel":1,"num_words":3,"start":104.924934,"end":106.06493},{"sentences":[{"text":"Bye bye.","start":106.58501,"end":107.325005,"sentiment":"neutral","sentiment_score":0.09537136554718018}],"sentiment":"neutral","sentiment_score":0.09537136554718018,"channel":0,"num_words":2,"start":106.58501,"end":107.325005}]},"summary":{"result":"success","short":"Andrew from Videlins AI calls Mark, a cybersecurity company, to offer their AI security analysts to help small IT teams investigate more alerts without hiring more analysts. However, the company has just resigned their cybersecurity contracts for the next 24 months, so Andrew informs Mark that they are not interested in staying with them for 24 months and will only use Secure for now. Andrew thanks Mark for the heads up and will check out in 24 months."},"intents":{"segments":[{"text":"We've just resigned our cybersecurity contracts for the next, I think, twenty four months. So they're about three months too late. Oh, alright.","start_word":71,"end_word":93,"intents":[{"intent":"Discuss cybersecurity contracts","confidence_score":0.003413296}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Videlins AI. Am I talking to Mark? Speaking. Yes. Oh, yes. Hi. Hi, Mark. Just a really quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts, And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provides a full audit trail. Sorry.","start_word":0,"end_word":70,"sentiment":"neutral","sentiment_score":0.09831030666828156},{"text":"We've just resigned our cybersecurity contracts for the next, I think, twenty four months. So they're about three months too late.","start_word":71,"end_word":91,"sentiment":"negative","sentiment_score":-0.37399131059646606},{"text":"Oh, alright. I see.","start_word":92,"end_word":95,"sentiment":"neutral","sentiment_score":0.01962018385529518},{"text":"Well, just wanna thank you for the heads up with that, Mark.","start_word":96,"end_word":107,"sentiment":"positive","sentiment_score":0.361862450838089},{"text":"But in case, do you guys want to see how we compare even though we feel stay with them?","start_word":108,"end_word":126,"sentiment":"neutral","sentiment_score":0.03487220034003258},{"text":"No. This is nothing I can do for twenty one months because I've just forked out or I've just signed the twenty four month contract. So we're we're starting contract no matter what, and the company would not be at all interested in knowing we've made a mistake in that.","start_word":127,"end_word":176,"sentiment":"negative","sentiment_score":-0.42757919430732727},{"text":"So for now, yeah, not not much can be done with our cybersecurity because it's just all been refreshed. Oh, understood. They're an outsource, Mark? Yes. We use Secure. I see. Well, Mark, thank you for the detail. Hopefully, I can check you out after twenty four months.","start_word":177,"end_word":224,"sentiment":"neutral","sentiment_score":-0.028179997578263283},{"text":"But then again, thank you, Mark, for picking up. You have a great day, mate.","start_word":225,"end_word":239,"sentiment":"positive","sentiment_score":0.4962600767612457},{"text":"Alright. Bye bye. Bye bye.","start_word":240,"end_word":244,"sentiment":"neutral","sentiment_score":0.13769733905792236}],"average":{"sentiment":"neutral","sentiment_score":-0.03548069829526155}}}}