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Or under Shelley, but specifically Victoria. We're based in Melbourne. I can off the top of my head, I'm not too sure, but I can Alex is actually the founder and director of SWM Consulting, and I can if you wanna have a chat to him, he would probably be better. Yeah. Alright. Do you want me to pop him on now? Okay. Awesome. I'll talk to you soon. Hello? Good. Thank you. How are you? I'm sorry. My name is Alex. I I'm the founder of SWM. Drainage condition assessment. We more do the modeling for drainage rather than the specific drainage themselves, but we do team with a specific company who is out of out of, sorry, Bendigo, who does similar stuff. So we we typically assist with those with them. Yes. So it's called AR. Sorry. Maybe maybe it's easier if I so it's called where are you? They so they're they're a civil designer, and they've done conditions assessment before. But In terms of sorry. Sorry. Are you are you talking about going into a township and then checking whether or not the director sorry. The works are flowing correctly, or is it more regarding? Oh, sure. Okay. No. He he probably isn't the right person. That's a really specific person. I don't know if I can help, unfortunately. I I don't think I know anyone who well, actually, no. That's not true. Can just give me one minute. I'll I I did get a quote from someone for something similar. So if you just bear with me for a minute, I'll just check. Where did you get our phone number from? Yeah. Alright. There you go. Yeah. So we we usually do, like, flood and stormwater modeling. And so oh, there you go. Okay. Well, so yes. Sure. So the company that contacted us is called PDG Environmental. No. Sorry. T for Tom, d for drink. Oh, gosh. I don't know. And g for game. Yeah. So they've got a office in Dandenong and and Bendigo and South Geelong, and they from memory, they do condition assessments and so drain cleaning and, yeah, all that type of stuff. So that they might be the best one to go with. No worries. Well, yeah, look. If if you ever need any flood or stormwater stuff through the solar modeling, please let me know. I we'd love to help. No worries. Alright. Thank you. 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This is Maddie speaking. Yeah. Good. Thank you.\n\nHow are you? Yes. Yeah. We can do. As in when you say drainage can yeah.\n\nSorry. Yep. Yeah. Yes. It's yeah.\n\nOr under Shelley, but specifically Victoria. We're based in Melbourne. I can off the top of my head, I'm not too sure, but I can Alex is actually the founder and director of SWM Consulting, and I can if you wanna have a chat to him, he would probably be better. Yeah. Alright.\n\nDo you want me to pop him on now? Okay. Awesome. I'll talk to you soon. Hello?\n\nGood. Thank you. How are you? I'm sorry. My name is Alex.\n\nI I'm the founder of SWM. Drainage condition assessment. We more do the modeling for drainage rather than the specific drainage themselves, but we do team with a specific company who is out of out of, sorry, Bendigo, who does similar stuff. So we we typically assist with those with them. Yes.\n\nSo it's called AR. Sorry. Maybe maybe it's easier if I so it's called where are you? They so they're they're a civil designer, and they've done conditions assessment before. But In terms of sorry.\n\nSorry. Are you are you talking about going into a township and then checking whether or not the director sorry. The works are flowing correctly, or is it more regarding? Oh, sure. Okay.\n\nNo. He he probably isn't the right person. That's a really specific person. I don't know if I can help, unfortunately. I I don't think I know anyone who well, actually, no.\n\nThat's not true. Can just give me one minute. I'll I I did get a quote from someone for something similar. So if you just bear with me for a minute, I'll just check. Where did you get our phone number from?\n\nYeah. Alright. There you go. Yeah. So we we usually do, like, flood and stormwater modeling.\n\nAnd so oh, there you go. Okay. Well, so yes. Sure. So the company that contacted us is called PDG Environmental.\n\nNo. Sorry. T for Tom, d for drink. Oh, gosh. I don't know.\n\nAnd g for game. Yeah. So they've got a office in Dandenong and and Bendigo and South Geelong, and they from memory, they do condition assessments and so drain cleaning and, yeah, all that type of stuff. So that they might be the best one to go with. No worries.\n\nWell, yeah, look. If if you ever need any flood or stormwater stuff through the solar modeling, please let me know. I we'd love to help. No worries. Alright.\n\nThank you. 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Victoria.","start":49.59,"end":51.51,"sentiment":"neutral","sentiment_score":0.003156432998366654},{"text":"We're based in Melbourne.","start":51.51,"end":52.649998,"sentiment":"neutral","sentiment_score":0.010962842497974634},{"text":"I can off the top of my head, I'm not too sure, but I can Alex is actually the founder and director of SWM Consulting, and I can if you wanna have a chat to him, he would probably be better.","start":64.924995,"end":77.024994,"sentiment":"neutral","sentiment_score":-0.022834985675971683},{"text":"Yeah.","start":78.0,"end":78.5,"sentiment":"neutral","sentiment_score":0.16315780580043793},{"text":"Alright.","start":79.36,"end":79.76,"sentiment":"neutral","sentiment_score":0.06364728510379791}],"sentiment":"neutral","sentiment_score":-0.012200742525066127,"num_words":53,"start":49.59,"end":79.76},{"sentences":[{"text":"Do you want me to pop him on now?","start":79.76,"end":81.78,"sentiment":"neutral","sentiment_score":0.02837496644092931},{"text":"Okay.","start":83.36,"end":83.840004,"sentiment":"neutral","sentiment_score":0.14777308702468872},{"text":"Awesome.","start":83.840004,"end":84.32,"sentiment":"neutral","sentiment_score":0.2604081630706787},{"text":"I'll talk to you soon.","start":84.32,"end":85.38,"sentiment":"neutral","sentiment_score":0.17015968561172484},{"text":"Hello?","start":88.64,"end":89.14,"sentiment":"neutral","sentiment_score":0.06524556875228882}],"sentiment":"neutral","sentiment_score":0.09291764381615554,"num_words":17,"start":79.76,"end":89.14},{"sentences":[{"text":"Good.","start":92.685,"end":92.924995,"sentiment":"neutral","sentiment_score":0.24011369049549103},{"text":"Thank you.","start":92.924995,"end":93.325,"sentiment":"neutral","sentiment_score":0.2689671218395233},{"text":"How are you?","start":93.325,"end":94.064995,"sentiment":"neutral","sentiment_score":0.141816313068072},{"text":"I'm sorry.","start":99.005,"end":99.485,"sentiment":"neutral","sentiment_score":-0.08372780308127403},{"text":"My name is Alex.","start":99.485,"end":100.204994,"sentiment":"neutral","sentiment_score":-0.028766025323420763}],"sentiment":"neutral","sentiment_score":0.07674809716021021,"num_words":12,"start":92.685,"end":100.204994},{"sentences":[{"text":"I I'm the founder of SWM.","start":100.204994,"end":102.064995,"sentiment":"neutral","sentiment_score":-0.016518108546733856},{"text":"Drainage condition assessment.","start":127.665,"end":129.045,"sentiment":"neutral","sentiment_score":0.03324181276063124},{"text":"We more do the modeling for drainage rather than the specific drainage themselves, but we do team with a specific company who is out of out of, sorry, Bendigo, who does similar stuff.","start":129.985,"end":147.15001,"sentiment":"neutral","sentiment_score":0.04371241000339841},{"text":"So we we typically assist with those with them.","start":147.15001,"end":150.595,"sentiment":"neutral","sentiment_score":0.06992148359616597},{"text":"Yes.","start":154.015,"end":154.335,"sentiment":"neutral","sentiment_score":0.026999112218618393}],"sentiment":"neutral","sentiment_score":0.04037343810957212,"num_words":52,"start":100.204994,"end":154.335},{"sentences":[{"text":"So it's called AR.","start":154.335,"end":155.875,"sentiment":"neutral","sentiment_score":0.01650752080604434},{"text":"Sorry.","start":158.895,"end":159.21501,"sentiment":"neutral","sentiment_score":-0.02292688935995102},{"text":"Maybe maybe it's easier if I so it's called where are you?","start":159.21501,"end":165.15999,"sentiment":"neutral","sentiment_score":0.001438940894634773},{"text":"They so they're they're a civil designer, and they've done conditions assessment before.","start":176.425,"end":184.205,"sentiment":"neutral","sentiment_score":0.017696363421586845},{"text":"But In terms of sorry.","start":184.425,"end":189.78001,"sentiment":"neutral","sentiment_score":-0.021003812551498413}],"sentiment":"neutral","sentiment_score":0.005297261323513729,"num_words":35,"start":154.335,"end":189.78001},{"sentences":[{"text":"Sorry.","start":189.78001,"end":190.28001,"sentiment":"neutral","sentiment_score":-0.06078381836414337},{"text":"Are you are you talking about going into a township and then checking whether or not the director sorry.","start":190.74,"end":197.78001,"sentiment":"neutral","sentiment_score":-0.0336629046421302},{"text":"The works are flowing correctly, or is it more regarding?","start":197.78001,"end":202.845,"sentiment":"neutral","sentiment_score":-0.01332319611683488},{"text":"Oh, sure.","start":225.31999,"end":226.2,"sentiment":"neutral","sentiment_score":-0.052951643243432045},{"text":"Okay.","start":226.2,"end":226.59999,"sentiment":"neutral","sentiment_score":-0.09548648446798325}],"sentiment":"neutral","sentiment_score":-0.03136365874811555,"num_words":33,"start":189.78001,"end":226.59999},{"sentences":[{"text":"No.","start":226.59999,"end":227.08,"sentiment":"negative","sentiment_score":-0.382920354604721},{"text":"He he probably isn't the right person.","start":227.08,"end":229.01999,"sentiment":"negative","sentiment_score":-0.5222570300102234},{"text":"That's a really specific person.","start":231.515,"end":234.015,"sentiment":"negative","sentiment_score":-0.43258137702941896},{"text":"I don't know if I can help, unfortunately.","start":235.19499,"end":236.97499,"sentiment":"negative","sentiment_score":-0.4837702661752701},{"text":"I I don't think I know anyone who well, actually, no.","start":237.11499,"end":240.875,"sentiment":"negative","sentiment_score":-0.43605357950383966}],"sentiment":"negative","sentiment_score":-0.464636811055243,"num_words":32,"start":226.59999,"end":240.875},{"sentences":[{"text":"That's not true.","start":240.875,"end":241.515,"sentiment":"negative","sentiment_score":-0.5110715428988138},{"text":"Can just give me one minute.","start":241.515,"end":243.275,"sentiment":"neutral","sentiment_score":-0.14289405196905136},{"text":"I'll I I did get a quote from someone for something similar.","start":243.275,"end":247.9,"sentiment":"neutral","sentiment_score":-0.04942599404603243},{"text":"So if you just bear with me for a minute, I'll just check.","start":249.4,"end":252.06,"sentiment":"neutral","sentiment_score":0.019599329966765184},{"text":"Where did you get our phone number from?","start":253.48,"end":255.58,"sentiment":"neutral","sentiment_score":0.0006516205612570047}],"sentiment":"neutral","sentiment_score":-0.06484968130964608,"num_words":42,"start":240.875,"end":255.58},{"sentences":[{"text":"Yeah.","start":259.61502,"end":260.11502,"sentiment":"neutral","sentiment_score":0.039673708379268646},{"text":"Alright.","start":264.975,"end":265.45502,"sentiment":"neutral","sentiment_score":0.08052616566419601},{"text":"There you go.","start":265.45502,"end":266.355,"sentiment":"neutral","sentiment_score":0.06782781953612964},{"text":"Yeah.","start":266.415,"end":266.73502,"sentiment":"neutral","sentiment_score":0.07311468571424484},{"text":"So we we usually do, like, flood and stormwater modeling.","start":266.73502,"end":271.15503,"sentiment":"neutral","sentiment_score":0.06788762994110584}],"sentiment":"neutral","sentiment_score":0.0672296448610723,"num_words":16,"start":259.61502,"end":271.15503},{"sentences":[{"text":"And so oh, there you 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drink.","start":299.13,"end":304.72998,"sentiment":"neutral","sentiment_score":-0.02043594854573409},{"text":"Oh, gosh.","start":304.72998,"end":305.21,"sentiment":"neutral","sentiment_score":-0.0029448936693370342},{"text":"I don't know.","start":305.21,"end":305.93,"sentiment":"neutral","sentiment_score":-0.027424901723861694}],"sentiment":"neutral","sentiment_score":-0.022834717582624692,"num_words":13,"start":298.72998,"end":305.93},{"sentences":[{"text":"And g for game.","start":305.93,"end":308.27,"sentiment":"neutral","sentiment_score":-0.01997525990009308},{"text":"Yeah.","start":309.28998,"end":309.78998,"sentiment":"neutral","sentiment_score":0.01894550025463104},{"text":"So they've got a office in Dandenong and and Bendigo and South Geelong, and they from memory, they do condition assessments and so drain cleaning and, yeah, all that type of stuff.","start":310.16998,"end":329.05002,"sentiment":"neutral","sentiment_score":0.02283526281826198},{"text":"So that they might be the best one to go with.","start":329.05002,"end":331.31,"sentiment":"neutral","sentiment_score":0.06172063878991387},{"text":"No worries.","start":335.93002,"end":336.41,"sentiment":"neutral","sentiment_score":0.10390160605311394}],"sentiment":"neutral","sentiment_score":0.031130062192678453,"num_words":50,"start":305.93,"end":336.41},{"sentences":[{"text":"Well, yeah, look.","start":336.41,"end":337.05002,"sentiment":"neutral","sentiment_score":0.08844783653815587},{"text":"If if you ever need any flood or stormwater stuff through the solar modeling, please let me know.","start":337.05002,"end":340.97,"sentiment":"neutral","sentiment_score":0.07886694288916057},{"text":"I we'd love to help.","start":340.97,"end":342.26694,"sentiment":"positive","sentiment_score":0.431901228427887},{"text":"No worries.","start":344.82693,"end":345.30695,"sentiment":"neutral","sentiment_score":0.2483198195695877},{"text":"Alright.","start":345.30695,"end":345.62692,"sentiment":"neutral","sentiment_score":0.28756871819496155}],"sentiment":"neutral","sentiment_score":0.15960906831354932,"num_words":29,"start":336.41,"end":345.62692},{"sentences":[{"text":"Thank you.","start":345.62692,"end":345.98193,"sentiment":"neutral","sentiment_score":0.31308574974536896},{"text":"Have a good one.","start":345.98193,"end":347.00693,"sentiment":"positive","sentiment_score":0.8437778949737549}],"sentiment":"positive","sentiment_score":0.6668805132309595,"num_words":6,"start":345.62692,"end":347.00693}]}}]},{"alternatives":[{"transcript":"Hi, Maddie. It's me, Pius. I'm calling from Northern Grand Canyon Fire Council. How are you? Yeah. I'm good. Thanks. Actually, we are looking to do drainage condition assessment for our council. So do you does this consulting do the drainage condition assessment for the councils or private? Yeah. Sorry. Like, have you I can I have just gone through Google search and, like yeah? Come across this SWM consulting. So do you provide service around Victoria? All around Victoria? Yep. And okay. And, like, recently, do you are you aware, like, for which local government council have you performed drainage condition assessment? Yeah. That yeah. Yeah. That'll be great. Yeah. Yes, please. Yep. Hi. It's me, Pius. How are you? Yeah. I'm good. Thanks. Are you I didn't get your name. What's your name? Oh, okay. Just a second. Yeah. Okay. So our council, we do drainage condition assessment for our council assess assess every four years. So, yeah, we are in a state of doing that assessment now. So I was wondering whether SWM Consulting do the drainage condition assessment for the councils. Yep. Okay. Yep. Oh, okay. Do you know the name of that company? Like, do that company do the drainage condition assessment in actual? Yeah. Okay. Yeah. Yeah. So we want to, yeah, we want to we want the consultant or contractor to go to our files, each of the assets, and do the inspection with the cameras, putting down the pipes and pits, and see what the present condition of that drainage network is. Yep. No worries. Yep. You contact you mean contact from? It's a direct direct source in Google, and it came up. Yeah. Yeah. I yeah. I the the aarxengineers.com that came as well below yourselves. So it says the stormwater and drainage assessment, but I'm not sure whether they do that. I have to find out. Yep. Oh, yeah. E v z. Yep. Yep. It is in. Yeah. Yep. Yep. Yep. Yep. Yep. Yep. Yep. Oh, okay. Yeah. I'll I'll give them a buzz. Yep. All good. Yeah. Mhmm. Yeah. Yeah. Sure. So thank you. 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Maddie. It's me, Pius. I'm calling from Northern Grand Canyon Fire Council. How are you? Yeah.\n\nI'm good. Thanks. Actually, we are looking to do drainage condition assessment for our council. So do you does this consulting do the drainage condition assessment for the councils or private? Yeah.\n\nSorry. Like, have you I can I have just gone through Google search and, like yeah? Come across this SWM consulting. So do you provide service around Victoria? All around Victoria?\n\nYep. And okay. And, like, recently, do you are you aware, like, for which local government council have you performed drainage condition assessment? Yeah. That yeah.\n\nYeah. That'll be great. Yeah. Yes, please. Yep.\n\nHi. It's me, Pius. How are you? Yeah. I'm good.\n\nThanks. Are you I didn't get your name. What's your name? Oh, okay. Just a second.\n\nYeah. Okay. So our council, we do drainage condition assessment for our council assess assess every four years. So, yeah, we are in a state of doing that assessment now. So I was wondering whether SWM Consulting do the drainage condition assessment for the councils.\n\nYep. Okay. Yep. Oh, okay. Do you know the name of that company?\n\nLike, do that company do the drainage condition assessment in actual? Yeah. Okay. Yeah. Yeah.\n\nSo we want to, yeah, we want to we want the consultant or contractor to go to our files, each of the assets, and do the inspection with the cameras, putting down the pipes and pits, and see what the present condition of that drainage network is. Yep. No worries. Yep. You contact you mean contact from?\n\nIt's a direct direct source in Google, and it came up. Yeah. Yeah. I yeah. I the the aarxengineers.com that came as well below yourselves.\n\nSo it says the stormwater and drainage assessment, but I'm not sure whether they do that. I have to find out. Yep. Oh, yeah. E v z.\n\nYep. Yep. It is in. Yeah. Yep.\n\nYep. Yep. Yep. Yep. Yep.\n\nYep. Oh, okay. Yeah. I'll I'll give them a buzz. Yep.\n\nAll good. Yeah. Mhmm. Yeah. Yeah.\n\nSure. So thank you. Thanks, Alex. Okay. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Maddie.","start":3.4399998,"end":4.0,"sentiment":"neutral","sentiment_score":0.11459792405366898},{"text":"It's me, Pius.","start":4.0,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.09656522423028946},{"text":"I'm calling from Northern Grand Canyon Fire Council.","start":4.7999997,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.07759903417900205},{"text":"How are you?","start":8.16,"end":8.98,"sentiment":"neutral","sentiment_score":0.14508274694283804},{"text":"Yeah.","start":11.2,"end":11.44,"sentiment":"neutral","sentiment_score":0.2494334578514099}],"sentiment":"neutral","sentiment_score":0.10731561723000863,"num_words":17,"start":3.4399998,"end":11.44},{"sentences":[{"text":"I'm good.","start":11.44,"end":11.759999,"sentiment":"positive","sentiment_score":0.43297480046749115},{"text":"Thanks.","start":11.759999,"end":12.105,"sentiment":"positive","sentiment_score":0.4908195734024048},{"text":"Actually, we are 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Alex.","start":346.08694,"end":347.06696,"sentiment":"positive","sentiment_score":0.6219217479228973},{"text":"Okay.","start":347.36694,"end":347.86694,"sentiment":"neutral","sentiment_score":0.28195711970329285},{"text":"Bye.","start":347.92694,"end":348.42694,"sentiment":"neutral","sentiment_score":-0.08924495428800583}],"sentiment":"positive","sentiment_score":0.40769774559885263,"num_words":8,"start":343.12695,"end":348.42694}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. This is Maddie speaking.\n\nChannel 1: Hi, Maddie. It's me, Pius. I'm calling from Northern Grand Canyon Fire Council. How are you?\n\nChannel 0: Yeah. Good. Thank you. How are you?\n\nChannel 1: Yeah. I'm good. Thanks. Actually, we are looking to do drainage condition assessment for our council.\n\nChannel 0: Yes.\n\nChannel 1: So do you does this consulting do the drainage condition assessment for the councils or private?\n\nChannel 0: Yeah. We can do.\n\nChannel 1: Yeah.\n\nChannel 0: As in when you say drainage can yeah. Sorry.\n\nChannel 1: Sorry. Like, have you I can I have just gone through Google search and, like yeah? Come across this SWM consulting. So do you provide\n\nChannel 0: Yep.\n\nChannel 1: service around Victoria?\n\nChannel 0: Yeah.\n\nChannel 1: All around\n\nChannel 0: Yes.\n\nChannel 1: Victoria? Yep.\n\nChannel 0: It's yeah. Or\n\nChannel 1: And\n\nChannel 0: under Shelley, but specifically Victoria. We're based in Melbourne.\n\nChannel 1: okay. And, like, recently, do you are you aware, like, for which local government council have you performed drainage condition assessment?\n\nChannel 0: I can off the top of my head, I'm not too sure, but I can Alex is actually the founder and director of SWM Consulting, and I can if you wanna have a chat to him, he would probably\n\nChannel 1: Yeah. That\n\nChannel 0: be better.\n\nChannel 1: yeah. Yeah. That'll\n\nChannel 0: Yeah.\n\nChannel 1: be great. Yeah.\n\nChannel 0: Alright. Do you want me to pop him on now?\n\nChannel 1: Yes, please. Yep.\n\nChannel 0: Okay. Awesome. I'll talk to you soon. Hello?\n\nChannel 1: Hi. It's me, Pius. How are you?\n\nChannel 0: Good. Thank you. How are you?\n\nChannel 1: Yeah. I'm good. Thanks. Are you I didn't get your name. What's your name?\n\nChannel 0: I'm sorry. My name is Alex. I I'm the founder of SWM.\n\nChannel 1: Oh, okay. Just a second. Yeah. Okay. So our council, we do drainage condition assessment for our council assess assess every four years.\n\nSo, yeah, we are in a state of doing that assessment now. So I was wondering whether SWM Consulting do the drainage condition assessment for the councils.\n\nChannel 0: Drainage condition assessment. We more do the modeling for drainage\n\nChannel 1: Yep.\n\nChannel 0: rather than the specific drainage themselves, but we do team with a specific company who is out of out of, sorry, Bendigo, who does similar stuff. So\n\nChannel 1: Okay.\n\nChannel 0: we we typically\n\nChannel 1: Yep.\n\nChannel 0: assist with those with them.\n\nChannel 1: Oh, okay. Do you know the name of that company?\n\nChannel 0: Yes. So it's called AR. Sorry. Maybe maybe it's easier if I so it's called where are you?\n\nChannel 1: Like, do that company do the drainage condition assessment in actual? Yeah.\n\nChannel 0: They so they're they're a civil designer, and they've done conditions assessment\n\nChannel 1: Okay.\n\nChannel 0: before. But\n\nChannel 1: Yeah.\n\nChannel 0: In terms of sorry. Sorry. Are you are you talking about going into a township and then checking whether or not the director sorry. The works are flowing correctly, or is it more\n\nChannel 1: Yeah. So\n\nChannel 0: regarding?\n\nChannel 1: we want to, yeah, we want to we want the consultant or contractor to go to our files, each of the assets, and do the inspection with the cameras, putting down the pipes and pits, and see what the present condition of that drainage network is.\n\nChannel 0: Oh, sure. Okay. No. He he probably isn't the right person. That's a really specific person.\n\nI don't know if I can help, unfortunately. I I don't think I know anyone who well, actually, no. That's not true. Can just give me one minute. I'll I I did get a quote from someone for something similar.\n\nSo if you just bear with me for a minute,\n\nChannel 1: Yep.\n\nChannel 0: I'll\n\nChannel 1: No\n\nChannel 0: just\n\nChannel 1: worries.\n\nChannel 0: check. Where did you get our phone number from?\n\nChannel 1: Yep. You contact you mean contact from?\n\nChannel 0: Yeah.\n\nChannel 1: It's a direct direct source in Google, and it came up.\n\nChannel 0: Alright. There you go. Yeah. So we we usually do, like, flood and stormwater modeling.\n\nChannel 1: Yeah. Yeah. I\n\nChannel 0: And so\n\nChannel 1: yeah. I the the aarxengineers.com that came as well below yourselves.\n\nChannel 0: oh, there you go. Okay. Well,\n\nChannel 1: So\n\nChannel 0: so\n\nChannel 1: it says the stormwater and drainage assessment, but I'm not sure whether they do that. I have to find out.\n\nChannel 0: yes. Sure. So the company that contacted us is called PDG Environmental.\n\nChannel 1: Yep. Oh, yeah. E v z.\n\nChannel 0: No. Sorry. T for Tom, d\n\nChannel 1: Yep.\n\nChannel 0: for drink. Oh, gosh. I\n\nChannel 1: Yep.\n\nChannel 0: don't know. And g for game.\n\nChannel 1: It is in. Yeah. Yep.\n\nChannel 0: Yeah. So\n\nChannel 1: Yep.\n\nChannel 0: they've got a office in Dandenong and and Bendigo and\n\nChannel 1: Yep.\n\nChannel 0: South Geelong,\n\nChannel 1: Yep.\n\nChannel 0: and they from memory, they do condition assessments and so drain cleaning\n\nChannel 1: Yep. Yep.\n\nChannel 0: and, yeah, all that type of stuff. So that they might be the best one to go with.\n\nChannel 1: Yep. Oh, okay. Yeah. I'll I'll give them a buzz. Yep.\n\nChannel 0: No worries. Well, yeah, look. If if you ever need any flood or stormwater stuff through the\n\nChannel 1: All\n\nChannel 0: solar\n\nChannel 1: good.\n\nChannel 0: modeling,\n\nChannel 1: Yeah.\n\nChannel 0: please let me know.\n\nChannel 1: Mhmm.\n\nChannel 0: I we'd love to help.\n\nChannel 1: Yeah. Yeah. Sure. So thank you.\n\nChannel 0: No worries. Alright. Thank you. Have\n\nChannel 1: Thanks,\n\nChannel 0: a good one.\n\nChannel 1: Alex. Okay. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.026113539934158325},{"text":"This is Maddie speaking.","start":1.92,"end":3.06,"sentiment":"neutral","sentiment_score":0.02483439724892378}],"sentiment":"neutral","sentiment_score":0.02509022578597069,"channel":0,"num_words":5,"start":1.5999999,"end":3.06},{"sentences":[{"text":"Hi, Maddie.","start":3.4399998,"end":4.0,"sentiment":"neutral","sentiment_score":0.11459792405366898},{"text":"It's me, Pius.","start":4.0,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.09656522423028946},{"text":"I'm calling from Northern Grand Canyon Fire Council.","start":4.7999997,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.07759903417900205},{"text":"How are 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The consultant is unsure if they offer that service and the representative suggests contacting PDG Environmental for more information. The representative also offers to assist with flood and stormwater modeling."},"intents":{"segments":[{"text":"Actually, we are looking to do drainage condition assessment for our council. Yes.","start_word":32,"end_word":44,"intents":[{"intent":"Do drainage assessment","confidence_score":0.0025324828}]},{"text":"So do you does this consulting do the drainage condition assessment for the councils or private? Yeah. We can do. Yeah. As in when you say drainage can yeah. Sorry. Sorry. Like, have you I can I have just gone through Google search and, like yeah? Come across this SWM consulting. So do you provide Yep. service around Victoria? Yeah.","start_word":45,"end_word":104,"intents":[{"intent":"Confirm services and name","confidence_score":0.00003912055}]},{"text":"Do you know the name of that company? Yes.","start_word":354,"end_word":362,"intents":[{"intent":"Verify company name","confidence_score":0.0028074977},{"intent":"Confirm name","confidence_score":0.026221031},{"intent":"Confirm company's name","confidence_score":0.008434598},{"intent":"Confirm company's name","confidence_score":0.30401865},{"intent":"Confirm company's name","confidence_score":0.3403966},{"intent":"Collect a company's name","confidence_score":0.0000013037134}]},{"text":"we want to, yeah, we want to we want the consultant or contractor to go to our files, each of the assets, and do the inspection with the cameras, putting down the pipes and pits, and see what the present condition of that drainage network is. Oh, sure. Okay.","start_word":444,"end_word":492,"intents":[{"intent":"Ask for instructions","confidence_score":0.000029754583}]},{"text":"Can just give me one minute. I'll I I did get a quote from someone for something similar.","start_word":528,"end_word":545,"intents":[{"intent":"Request callback","confidence_score":0.0110912975}]},{"text":"So we we usually do, like, flood and stormwater modeling. Yeah. Yeah.","start_word":594,"end_word":605,"intents":[{"intent":"Inform about flood and stormwater modeling","confidence_score":0.0000014614878}]}]},"sentiments":{"segments":[{"text":"Hello. This is Maddie speaking. Hi, Maddie. It's me, Pius. I'm calling from Northern Grand Canyon Fire Council. How are you? Yeah.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.09331273287534714},{"text":"Good. Thank you.","start_word":22,"end_word":24,"sentiment":"positive","sentiment_score":0.5388473868370056},{"text":"How are you? Yeah.","start_word":25,"end_word":28,"sentiment":"neutral","sentiment_score":0.283112496137619},{"text":"I'm good. Thanks.","start_word":29,"end_word":31,"sentiment":"positive","sentiment_score":0.44040122628211975},{"text":"Actually, we are looking to do drainage condition assessment for our council. Yes. So do you does this consulting do the drainage condition assessment for the councils or private? Yeah. We can do. Yeah. As in when you say drainage can yeah. Sorry. Sorry. Like, have you I can I have just gone through Google search and, like yeah? Come across this SWM consulting. So do you provide Yep. service around Victoria? Yeah. All around Yes. Victoria? Yep. It's yeah. Or And under Shelley, but specifically Victoria. We're based in Melbourne. okay. And, like, recently, do you are you aware, like, for which local government council have you performed drainage condition assessment? I can off the top of my head, I'm not too sure, but I can Alex is actually the founder and director of SWM Consulting, and I can if you wanna have a chat to him, he would probably Yeah. That be better. yeah. Yeah. That'll Yeah. be great. Yeah. Alright. Do you want me to pop him on now? Yes, please. Yep. Okay. Awesome. I'll talk to you soon. Hello? Hi. It's me, Pius. How are you? Good. Thank you. How are you? Yeah. I'm good. Thanks. Are you I didn't get your name. What's your name? I'm sorry. My name is Alex. I I'm the founder of SWM. Oh, okay. Just a second. Yeah. Okay. So our council, we do drainage condition assessment for our council assess assess every four years. So, yeah, we are in a state of doing that assessment now. So I was wondering whether SWM Consulting do the drainage condition assessment for the councils. Drainage condition assessment. We more do the modeling for drainage Yep. rather than the specific drainage themselves, but we do team with a specific company who is out of out of, sorry, Bendigo, who does similar stuff. So Okay. we we typically Yep. assist with those with them. Oh, okay. Do you know the name of that company? Yes. So it's called AR. Sorry. Maybe maybe it's easier if I so it's called where are you? Like, do that company do the drainage condition assessment in actual? Yeah. They so they're they're a civil designer, and they've done conditions assessment Okay. before. But Yeah. In terms of sorry. Sorry. Are you are you talking about going into a township and then checking whether or not the director sorry. The works are flowing correctly, or is it more Yeah. So regarding? we want to, yeah, we want to we want the consultant or contractor to go to our files, each of the assets, and do the inspection with the cameras, putting down the pipes and pits, and see what the present condition of that drainage network is. Oh, sure. Okay.","start_word":32,"end_word":492,"sentiment":"neutral","sentiment_score":0.0202417005734304},{"text":"No. He he probably isn't the right person. That's a really specific person. I don't know if I can help, unfortunately. I I don't think I know anyone who well, actually, no. That's not true.","start_word":493,"end_word":527,"sentiment":"negative","sentiment_score":-0.4706642627716065},{"text":"Can just give me one minute. I'll I I did get a quote from someone for something similar. So if you just bear with me for a minute, Yep. I'll just No worries. check. Where did you get our phone number from? Yep. You contact you mean contact from? Yeah. It's a direct direct source in Google, and it came up. Alright. There you go. Yeah. So we we usually do, like, flood and stormwater modeling. Yeah. Yeah. I And so yeah. I the the aarxengineers.com that came as well below yourselves. oh, there you go. Okay. Well, So so it says the stormwater and drainage assessment, but I'm not sure whether they do that. I have to find out. yes. Sure. So the company that contacted us is called PDG Environmental. Yep. Oh, yeah. E v z. No. Sorry. T for Tom, d Yep. for drink. Oh, gosh. I Yep. don't know. And g for game. It is in. Yeah. Yep. Yeah. So Yep. they've got a office in Dandenong and and Bendigo and Yep. South Geelong, Yep. and they from memory, they do condition assessments and so drain cleaning Yep. Yep. and, yeah, all that type of stuff. So that they might be the best one to go with. Yep. Oh, okay. Yeah. I'll I'll give them a buzz. Yep. No worries. Well, yeah, look. If if you ever need any flood or stormwater stuff through the All solar good. modeling, Yeah. please let me know. Mhmm.","start_word":528,"end_word":776,"sentiment":"neutral","sentiment_score":0.02261051928332771},{"text":"I we'd love to help.","start_word":777,"end_word":781,"sentiment":"positive","sentiment_score":0.4190821647644043},{"text":"Yeah. Yeah.","start_word":782,"end_word":783,"sentiment":"neutral","sentiment_score":0.28351616859436035},{"text":"Sure. So thank you.","start_word":784,"end_word":787,"sentiment":"positive","sentiment_score":0.44302791357040405},{"text":"No worries. Alright.","start_word":788,"end_word":790,"sentiment":"neutral","sentiment_score":0.2686889171600342},{"text":"Thank you. Have Thanks, a good one. Alex.","start_word":791,"end_word":798,"sentiment":"positive","sentiment_score":0.6731617748737335},{"text":"Okay. Bye.","start_word":799,"end_word":800,"sentiment":"neutral","sentiment_score":0.22492580115795135}],"average":{"sentiment":"neutral","sentiment_score":0.020991022408957852}}}}