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Andrew is calling a customer named David to follow up on JEM computers. David has not yet met with them but will meet with them next week. Andrew checks in with K and reminds David that they will be busy next week. They end the call on a pleasant note."},"intents":{"segments":[{"text":"David, this is Andrew from Vigilance AI. I was just following up regarding from JEM computers. Have you able to meet with them, David?","start_word":11,"end_word":34,"intents":[{"intent":"Contact david","confidence_score":0.002370106}]},{"text":"David, this is Andrew from Vigilance AI. I was just following up regarding from JEM computers. Have you able to meet with them, David? No.","start_word":11,"end_word":35,"intents":[{"intent":"Check availability and schedule meeting","confidence_score":0.0008372261},{"intent":"Follow up with david","confidence_score":0.049613867}]},{"text":"I was just following up regarding from JEM computers. Have you able to meet with them, David?","start_word":18,"end_word":34,"intents":[{"intent":"Inquire about meeting with jem computers","confidence_score":0.0012005285}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, David.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.13572169840335846},{"text":"Good morning. Good morning, ma'am.","start_word":4,"end_word":8,"sentiment":"positive","sentiment_score":0.5058521628379822},{"text":"Yes, mate. David, this is Andrew from Vigilance AI. I was just following up regarding from JEM computers. Have you able to meet with them, David? No. Not yet, man. Oh, okay. Gotcha. You know, Yeah. I'm I'm just Yeah. Yeah. checking, David. Well, K. you Yeah.","start_word":9,"end_word":55,"sentiment":"neutral","sentiment_score":0.030590100213885307},{"text":"have No a great problem, day, buddy.","start_word":56,"end_word":62,"sentiment":"positive","sentiment_score":0.38298556208610535},{"text":"mate. I'll probably I'll probably meet up with them next week. Oh, next week? Bye. Oh, alright. Gotcha. Yep. Since I was just checking because you mentioned that it will be this week, but, yep, just Yeah. going That to would follow be too you up busy on to next week then. start. Yeah, man. No worries. Alright.","start_word":63,"end_word":120,"sentiment":"neutral","sentiment_score":0.05726819857954979},{"text":"David, you have a great day, mate. Take care. Thank you. Thank you.","start_word":121,"end_word":133,"sentiment":"positive","sentiment_score":0.5467376112937927},{"text":"Bye. Bye bye.","start_word":134,"end_word":136,"sentiment":"neutral","sentiment_score":0.19773289561271667}],"average":{"sentiment":"neutral","sentiment_score":0.136525301156065}}}}