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So I don't know if you found it helpful or got some clarity in some way before you go and speak to the lawyer if you have any questions for me. What are you thinking? Yes. Good. Yes. Definitely. Yep. Mhmm. Yeah. Yep. I get it. Yep. Mhmm. Yep. Yep. Yep. Yeah. I get that. Yep. Yes. Yep. Yeah. Correct. Yep. Yeah. No. Yes. Yes. Yep. Yes. Yep. Yep. Yep. Yep. Yep. And then if that if that is the outcome, then we can I can then work with okay? Cool. And then I can do the research and the different strategies for you based on that. And whether that will be the investment bond or keep it as is, we can then work on that. But at least that would be, like, completely just you and me for the kids. Yep. Yep. Yes. Exactly. Yes. Yes. Yes. Yep. Yep. That makes sense to me. Yep. Yep. We do something. Yep. Yep. Yep. Yep. Yep. Beautiful. Yep. And and and, honestly, as well, from a complexity point of view, I would agree that it's like if if you can either liquidate it and split it in some capacity or you take over, that's going to be the simplest way for the kids moving forward, and you don't have to be involved. You don't have to do anything. And, ultimately, like with investment bond, if that is what we decide to do down the track or use some of it, we can do different strategies based on that. And, also, obviously, factor in when I do that research for you with the child support situation that I factor that in because I can do all of that just because I'm just looking after you, that we can we can work on that. I think that's a good idea from a simplicity point of view as well because leaving it the way that they is is it will just continue through. You both have to make decisions at the end of the day. Yeah. Yes. Perfect. Well, let me know how you go with the lawyer and if there's anything else I can help you with in the meantime. And, yeah, let me know. Hopefully, it all goes well. And then when it is then finalized, then we can sit together, and I can do up a proposal and different strategies for you based on that. Yeah. Yes. Yes. Yep. Yes. Beautiful. But I'm also glad that Larissa kind of did go through it because I was very confused when you said the tax card numbers. Because I was like, well, if we do tax fund number changes to kids, are they gonna pay more tax? So that's the opposite of what I feel you want. So I'm glad that she she clarified that. And No. That's why we're here. Yeah. Okay. I know it was a little bit messy, but I'm glad you got some, you know, a little bit more clarity before you speak to the lawyer today in regards through the option and how it all works. You let me know. Now, like, Larissa touched on as well because, obviously, sometimes the lawyer can take a minute. Now what we obviously did for your personal super is that we switched that Benelon for a 200 investment because Benelon was underperforming a little bit. So I just wanted to triple check that you were okay with that because then, like I said, I can get that sorted, and at least I will avoid that one, you know, continue to go down. We stop it for another option because it's down. There's not gonna be capital gains tax on it, and then we at least can see what we wanna do after the consent order and everything like that. Yeah. Okay. Amazing. Thank you so much. Now also on it, though, is that I did speak to Larissa in regards to for the time being. You know how you are both account holders on the account, but the primary contact is currently Hailey. You both have authority on it, though. She was happy to change that to be you. So, again, you obviously both at the moment, as she stands, have control over it, but to change the primary holder to you. So I'll check with my colleague, Whitlam, because I've been on the phone most of the day, so I haven't really touched base. You may have already received an email in regards to that form. If not, you will have it today. Yes. That is what that one. Just triple check it. It was literally just to change. So you both you you'll see when you have a look at it, you're both account holders for the time being anyway, but you will just change the primary account. So if anything we'll have or anything, they will just contact you instead of her, essentially. Yeah. Beautiful. Now I will leave you to it. I know that was a lot. Let me know how you go, though. With everything, you can even send me an email or give me a call. And if you wanna book in another little catch up, more than happy to. Just let me know how you're going. Okay? Yeah. Yeah. No problem at all. I'm always here if you need anything. Okay? No worries. You too, and good luck today. 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Ben. It's just Veronica. How are you? Yeah. Good.\n\nYou got another couple of minutes? I just wanna obviously check-in after that and see. Yeah. So I don't know if you found it helpful or got some clarity in some way before you go and speak to the lawyer if you have any questions for me. What are you thinking?\n\nYes. Good. Yes. Definitely. Yep.\n\nMhmm. Yeah. Yep. I get it. Yep.\n\nMhmm. Yep. Yep. Yep. Yeah.\n\nI get that. Yep. Yes. Yep. Yeah.\n\nCorrect. Yep. Yeah. No. Yes.\n\nYes. Yep. Yes. Yep. Yep.\n\nYep. Yep. Yep. And then if that if that is the outcome, then we can I can then work with okay? Cool.\n\nAnd then I can do the research and the different strategies for you based on that. And whether that will be the investment bond or keep it as is, we can then work on that. But at least that would be, like, completely just you and me for the kids. Yep. Yep.\n\nYes. Exactly. Yes. Yes. Yes.\n\nYep. Yep. That makes sense to me. Yep. Yep.\n\nWe do something. Yep. Yep. Yep. Yep.\n\nYep. Beautiful. Yep. And and and, honestly, as well, from a complexity point of view, I would agree that it's like if if you can either liquidate it and split it in some capacity or you take over, that's going to be the simplest way for the kids moving forward, and you don't have to be involved. You don't have to do anything.\n\nAnd, ultimately, like with investment bond, if that is what we decide to do down the track or use some of it, we can do different strategies based on that. And, also, obviously, factor in when I do that research for you with the child support situation that I factor that in because I can do all of that just because I'm just looking after you, that we can we can work on that. I think that's a good idea from a simplicity point of view as well because leaving it the way that they is is it will just continue through. You both have to make decisions at the end of the day. Yeah.\n\nYes. Perfect. Well, let me know how you go with the lawyer and if there's anything else I can help you with in the meantime. And, yeah, let me know. Hopefully, it all goes well.\n\nAnd then when it is then finalized, then we can sit together, and I can do up a proposal and different strategies for you based on that. Yeah. Yes. Yes. Yep.\n\nYes. Beautiful. But I'm also glad that Larissa kind of did go through it because I was very confused when you said the tax card numbers. Because I was like, well, if we do tax fund number changes to kids, are they gonna pay more tax? So that's the opposite of what I feel you want.\n\nSo I'm glad that she she clarified that. And No. That's why we're here. Yeah. Okay.\n\nI know it was a little bit messy, but I'm glad you got some, you know, a little bit more clarity before you speak to the lawyer today in regards through the option and how it all works. You let me know. Now, like, Larissa touched on as well because, obviously, sometimes the lawyer can take a minute. Now what we obviously did for your personal super is that we switched that Benelon for a 200 investment because Benelon was underperforming a little bit. So I just wanted to triple check that you were okay with that because then, like I said, I can get that sorted, and at least I will avoid that one, you know, continue to go down.\n\nWe stop it for another option because it's down. There's not gonna be capital gains tax on it, and then we at least can see what we wanna do after the consent order and everything like that. Yeah. Okay. Amazing.\n\nThank you so much. Now also on it, though, is that I did speak to Larissa in regards to for the time being. You know how you are both account holders on the account, but the primary contact is currently Hailey. You both have authority on it, though. She was happy to change that to be you.\n\nSo, again, you obviously both at the moment, as she stands, have control over it, but to change the primary holder to you. So I'll check with my colleague, Whitlam, because I've been on the phone most of the day, so I haven't really touched base. You may have already received an email in regards to that form. If not, you will have it today. Yes.\n\nThat is what that one. Just triple check it. It was literally just to change. So you both you you'll see when you have a look at it, you're both account holders for the time being anyway, but you will just change the primary account. So if anything we'll have or anything, they will just contact you instead of her, essentially.\n\nYeah. Beautiful. Now I will leave you to it. I know that was a lot. Let me know how you go, though.\n\nWith everything, you can even send me an email or give me a call. And if you wanna book in another little catch up, more than happy to. Just let me know how you're going. Okay? Yeah.\n\nYeah. No problem at all. I'm always here if you need anything. Okay? No worries.\n\nYou too, and good luck today. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Ben.","start":2.6399999,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.13637259230017662},{"text":"It's just Veronica.","start":3.1999998,"end":4.18,"sentiment":"neutral","sentiment_score":0.1648595134417216},{"text":"How are you?","start":4.24,"end":5.06,"sentiment":"neutral","sentiment_score":0.1998911052942276},{"text":"Yeah.","start":6.64,"end":7.04,"sentiment":"neutral","sentiment_score":0.18074017763137817},{"text":"Good.","start":7.04,"end":7.44,"sentiment":"neutral","sentiment_score":0.32103562355041504}],"sentiment":"neutral","sentiment_score":0.1868772841989994,"num_words":10,"start":2.6399999,"end":7.44},{"sentences":[{"text":"You got another couple of minutes?","start":7.44,"end":8.72,"sentiment":"neutral","sentiment_score":0.11406016846497853},{"text":"I just wanna obviously check-in after that and 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numbers.","start":253.295,"end":259.25,"sentiment":"neutral","sentiment_score":0.059335170624156795},{"text":"Because I was like, well, if we do tax fund number changes to kids, are they gonna pay more tax?","start":259.25,"end":263.17,"sentiment":"neutral","sentiment_score":-0.16289990060031415},{"text":"So that's the opposite of what I feel you want.","start":263.17,"end":266.37,"sentiment":"neutral","sentiment_score":-0.3277424395084381}],"sentiment":"neutral","sentiment_score":-0.07717041192310196,"num_words":56,"start":250.25499,"end":266.37},{"sentences":[{"text":"So I'm glad that she she clarified that.","start":266.37,"end":270.55,"sentiment":"neutral","sentiment_score":0.05329069774597883},{"text":"And No.","start":272.05,"end":274.27502,"sentiment":"neutral","sentiment_score":-0.025366175919771194},{"text":"That's why we're 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minute.","start":290.56998,"end":297.15,"sentiment":"neutral","sentiment_score":0.02510611736215651},{"text":"Now what we obviously did for your personal super is that we switched that Benelon for a 200 investment because Benelon was underperforming a little bit.","start":298.56998,"end":306.525,"sentiment":"neutral","sentiment_score":-0.08310983473291764},{"text":"So I just wanted to triple check that you were okay with that because then, like I said, I can get that sorted, and at least I will avoid that one, you know, continue to go down.","start":306.525,"end":316.18,"sentiment":"neutral","sentiment_score":-0.04579852128753791}],"sentiment":"neutral","sentiment_score":0.014455438614630502,"num_words":121,"start":278.11502,"end":316.18},{"sentences":[{"text":"We stop it for another option because it's down.","start":316.18,"end":318.26,"sentiment":"neutral","sentiment_score":-0.08832069072458479},{"text":"There's not gonna be capital gains tax on it, and then we at least can see what we wanna do after the consent order and everything like that.","start":318.26,"end":327.555,"sentiment":"neutral","sentiment_score":-0.05116478440218738},{"text":"Yeah.","start":329.07498,"end":329.475,"sentiment":"neutral","sentiment_score":0.14432984590530396},{"text":"Okay.","start":329.475,"end":329.875,"sentiment":"neutral","sentiment_score":0.28893348574638367},{"text":"Amazing.","start":329.875,"end":330.375,"sentiment":"positive","sentiment_score":0.5899249911308289}],"sentiment":"neutral","sentiment_score":-0.030107796424999833,"num_words":40,"start":316.18,"end":330.375},{"sentences":[{"text":"Thank you so much.","start":330.435,"end":331.495,"sentiment":"positive","sentiment_score":0.6840634196996689},{"text":"Now also on it, though, is that I did speak to Larissa in regards to for the time being.","start":331.63498,"end":336.695,"sentiment":"neutral","sentiment_score":0.02129529445971313},{"text":"You know how you are both account holders on the account, but the primary contact is currently Hailey.","start":337.235,"end":342.96,"sentiment":"neutral","sentiment_score":-0.013736708451890282},{"text":"You both have authority on it, though.","start":342.96,"end":344.98,"sentiment":"neutral","sentiment_score":-0.019390812010637352},{"text":"She was happy to change that to be you.","start":345.36,"end":348.0,"sentiment":"neutral","sentiment_score":0.22604814337359536}],"sentiment":"neutral","sentiment_score":0.08407545838047538,"num_words":57,"start":330.435,"end":348.0},{"sentences":[{"text":"So, again, you obviously both at the moment, as she stands, have control over it, but to change the primary holder to you.","start":348.0,"end":354.34,"sentiment":"neutral","sentiment_score":0.028232024496664173},{"text":"So I'll check with my colleague, Whitlam, because I've been on the phone most of the day, so I haven't really touched base.","start":354.56,"end":359.625,"sentiment":"neutral","sentiment_score":0.00028820376357306606},{"text":"You may have already received an email in regards to that form.","start":359.625,"end":363.645,"sentiment":"neutral","sentiment_score":-0.006971192779019475},{"text":"If not, you will have it today.","start":363.785,"end":365.645,"sentiment":"neutral","sentiment_score":0.03232930813516889},{"text":"Yes.","start":366.585,"end":367.085,"sentiment":"neutral","sentiment_score":0.04348449409008026}],"sentiment":"neutral","sentiment_score":0.012759099813234625,"num_words":66,"start":348.0,"end":367.085},{"sentences":[{"text":"That is what that one.","start":367.705,"end":368.66498,"sentiment":"neutral","sentiment_score":0.02976384274661541},{"text":"Just triple check it.","start":368.66498,"end":369.96,"sentiment":"neutral","sentiment_score":0.07702949270606041},{"text":"It was literally just to change.","start":369.96,"end":372.19998,"sentiment":"neutral","sentiment_score":0.044063083827495575},{"text":"So you both you you'll see when you have a look at it, you're both account holders for the time being anyway, but you will just change the primary account.","start":372.19998,"end":378.36,"sentiment":"neutral","sentiment_score":0.023619057113925614},{"text":"So if anything we'll have or anything, they will just contact you instead of her, essentially.","start":378.36,"end":382.62,"sentiment":"neutral","sentiment_score":-0.004974559546099044}],"sentiment":"neutral","sentiment_score":0.022135974560696325,"num_words":61,"start":367.705,"end":382.62},{"sentences":[{"text":"Yeah.","start":383.835,"end":384.335,"sentiment":"neutral","sentiment_score":0.026547832414507862},{"text":"Beautiful.","start":384.955,"end":385.455,"sentiment":"positive","sentiment_score":0.40067195892333984},{"text":"Now I will leave you to it.","start":385.835,"end":387.275,"sentiment":"neutral","sentiment_score":0.24605688665594375},{"text":"I know that was a lot.","start":387.275,"end":388.655,"sentiment":"neutral","sentiment_score":0.08132412284612656},{"text":"Let me know how you go, though.","start":388.715,"end":390.495,"sentiment":"neutral","sentiment_score":0.18259310296603612}],"sentiment":"neutral","sentiment_score":0.17798702071674846,"num_words":22,"start":383.835,"end":390.495},{"sentences":[{"text":"With everything, you can even send me an email or give me a call.","start":390.875,"end":393.755,"sentiment":"neutral","sentiment_score":0.2796751686504909},{"text":"And if you wanna book in another little catch up, more than happy to.","start":393.755,"end":397.56,"sentiment":"positive","sentiment_score":0.4220561257430485},{"text":"Just let me know how you're going.","start":397.56,"end":398.84,"sentiment":"neutral","sentiment_score":0.2279129730803626},{"text":"Okay?","start":398.84,"end":399.34,"sentiment":"neutral","sentiment_score":0.14674699306488037},{"text":"Yeah.","start":400.76,"end":401.26,"sentiment":"positive","sentiment_score":0.46477025747299194}],"sentiment":"neutral","sentiment_score":0.32516611307053955,"num_words":37,"start":390.875,"end":401.26},{"sentences":[{"text":"Yeah.","start":403.44696,"end":403.76694,"sentiment":"neutral","sentiment_score":0.23471388220787048},{"text":"No problem at all.","start":403.76694,"end":404.72696,"sentiment":"neutral","sentiment_score":0.271315511316061},{"text":"I'm always here if you need anything.","start":404.72696,"end":406.00696,"sentiment":"neutral","sentiment_score":0.27966225147247314},{"text":"Okay?","start":406.00696,"end":406.50696,"sentiment":"neutral","sentiment_score":0.10655312240123747},{"text":"No worries.","start":408.80695,"end":409.46695,"sentiment":"neutral","sentiment_score":0.3285904973745346}],"sentiment":"neutral","sentiment_score":0.2694230536619822,"num_words":15,"start":403.44696,"end":409.46695},{"sentences":[{"text":"You too, and good luck today.","start":409.52695,"end":411.06696,"sentiment":"positive","sentiment_score":0.564413865407308},{"text":"Bye.","start":412.72696,"end":413.22696,"sentiment":"neutral","sentiment_score":-0.08630126714706421}],"sentiment":"positive","sentiment_score":0.47145456075668335,"num_words":7,"start":409.52695,"end":413.22696}]}}]},{"alternatives":[{"transcript":"Hello. Ben speaking. Good. Thanks. How are you? Yeah. Of course. Yeah. No. Of course. No. I definitely found it very helpful. There's definitely a few things that I'm gonna take to my lawyer this afternoon. The options I'm thinking towards were more look. To be honest with you, I don't want her to have a freaking control of any of that money. Her her intention with the money is for herself, and that doesn't sit well with me. I've never liked that. She she wants to use the money for herself, and it it's it's for it's for the kids. It's all I have left from my parents. So that's what I wanna make sure that my kids get something from that substantial amount of money. I I personally don't care about the tax side of it because I want it but, however, if I'm paying tax, then it means I'm paying Hailey more money in child support. So I also don't wanna give her any more money than what I already have to pay her now. So I will take that to the lawyer that I'm thinking to see if I can get full ownership of it and to provide her a a a a in the consent orders thing where I've done that that's what the intention of it for. So Haley can have proof that I am not taking the money myself. It's going to something else. And yep. Yeah. Yeah. That's perfect. And then, obviously, like Larissa was talking about, the different type of bonds to avoid the tax sort of thing. So anyway but I'll leave that to your department. Mhmm. So that's the first option I will go to the lawyer with and see if that's agreed with from Hailey and her lawyer. And then if not, I'll try another option whether or not we split both the money and then which I don't wanna do. But if I had to, then I'll work out another way to, yeah, work through that. I don't have to be financially tied to her any longer than I have. Yes. Yep. Yep. Yep. Yeah. No. Absolutely. And it we have very different mindsets on what we wanna do with the money. Yeah. Got it. Yeah. That's yep. Yep. Yeah. Perfect. So yeah. Perfect. So what I'll do is I'll go today. We'll get her to draft something, send it back to her, and then something is agreed upon. I'll I'll advise you guys then, and we'll move forward from there. Yeah. No. No. No. I agree. And yeah. And look, numbers aren't my thing, so that's why it's good to yeah. Yeah. Mhmm. Yes. Yes. That's Yep. Yeah. That's fine. Mhmm. Yep. Yep. Yeah. I did get a done today. Is that what that one Yep. Yep. Yep. No worries. Yep. Perfect. Thank you very much. I appreciate for sending this up. Perfect. Thank you very much, Vanessa. You have a lovely day. Thank you. 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Ben speaking. Good. Thanks. How are you?\n\nYeah. Of course. Yeah. No. Of course.\n\nNo. I definitely found it very helpful. There's definitely a few things that I'm gonna take to my lawyer this afternoon. The options I'm thinking towards were more look. To be honest with you, I don't want her to have a freaking control of any of that money.\n\nHer her intention with the money is for herself, and that doesn't sit well with me. I've never liked that. She she wants to use the money for herself, and it it's it's for it's for the kids. It's all I have left from my parents. So that's what I wanna make sure that my kids get something from that substantial amount of money.\n\nI I personally don't care about the tax side of it because I want it but, however, if I'm paying tax, then it means I'm paying Hailey more money in child support. So I also don't wanna give her any more money than what I already have to pay her now. So I will take that to the lawyer that I'm thinking to see if I can get full ownership of it and to provide her a a a a in the consent orders thing where I've done that that's what the intention of it for. So Haley can have proof that I am not taking the money myself. It's going to something else.\n\nAnd yep. Yeah. Yeah. That's perfect. And then, obviously, like Larissa was talking about, the different type of bonds to avoid the tax sort of thing.\n\nSo anyway but I'll leave that to your department. Mhmm. So that's the first option I will go to the lawyer with and see if that's agreed with from Hailey and her lawyer. And then if not, I'll try another option whether or not we split both the money and then which I don't wanna do. But if I had to, then I'll work out another way to, yeah, work through that.\n\nI don't have to be financially tied to her any longer than I have. Yes. Yep. Yep. Yep.\n\nYeah. No. Absolutely. 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consent orders thing where I've done that that's what the intention of it for.","start":79.075,"end":93.35,"sentiment":"neutral","sentiment_score":-0.021627957829170756},{"text":"So Haley can have proof that I am not taking the money myself.","start":93.729996,"end":97.305,"sentiment":"neutral","sentiment_score":-0.21766469484338394},{"text":"It's going to something else.","start":97.305,"end":98.845,"sentiment":"neutral","sentiment_score":-0.09381115436553955}],"sentiment":"neutral","sentiment_score":-0.11452044051532682,"num_words":114,"start":62.02,"end":98.845},{"sentences":[{"text":"And yep.","start":99.465004,"end":110.205,"sentiment":"neutral","sentiment_score":0.04680596478283405},{"text":"Yeah.","start":117.670006,"end":118.170006,"sentiment":"neutral","sentiment_score":0.17385530471801758},{"text":"Yeah.","start":118.950005,"end":119.270004,"sentiment":"neutral","sentiment_score":0.2265237420797348},{"text":"That's perfect.","start":119.270004,"end":119.83,"sentiment":"positive","sentiment_score":0.7246713936328888},{"text":"And then, obviously, like Larissa was talking about, the different type of bonds to avoid the tax sort of thing.","start":119.83,"end":127.305,"sentiment":"neutral","sentiment_score":0.05663373442366719}],"sentiment":"neutral","sentiment_score":0.11830801738855931,"num_words":26,"start":99.465004,"end":127.305},{"sentences":[{"text":"So anyway but I'll leave that to your department.","start":127.305,"end":129.325,"sentiment":"neutral","sentiment_score":0.01803078543808725},{"text":"Mhmm.","start":129.94499,"end":130.265,"sentiment":"neutral","sentiment_score":0.03917603939771652},{"text":"So that's the first option I will go to the lawyer with and see if that's agreed with from Hailey and her lawyer.","start":130.265,"end":136.605,"sentiment":"neutral","sentiment_score":0.06019575424168421},{"text":"And then if not, I'll try another option whether or not we split both the money and then which I don't wanna do.","start":138.82,"end":146.1,"sentiment":"neutral","sentiment_score":-0.001485135973147724},{"text":"But if I had to, then I'll work out another way to, yeah, work through that.","start":146.1,"end":151.445,"sentiment":"neutral","sentiment_score":0.039178040344268084}],"sentiment":"neutral","sentiment_score":0.030258971861460142,"num_words":72,"start":127.305,"end":151.445},{"sentences":[{"text":"I don't have to be financially tied to her any longer than I have.","start":151.445,"end":156.585,"sentiment":"neutral","sentiment_score":0.15499852464667388},{"text":"Yes.","start":171.7,"end":172.2,"sentiment":"neutral","sentiment_score":0.19039930403232577},{"text":"Yep.","start":173.14,"end":173.64,"sentiment":"neutral","sentiment_score":0.29216694831848145},{"text":"Yep.","start":195.55,"end":196.05,"sentiment":"neutral","sentiment_score":0.20112141966819763},{"text":"Yep.","start":201.07,"end":201.57,"sentiment":"positive","sentiment_score":0.41338109970092773}],"sentiment":"neutral","sentiment_score":0.18150267315407595,"num_words":18,"start":151.445,"end":201.57},{"sentences":[{"text":"Yeah.","start":202.205,"end":202.705,"sentiment":"neutral","sentiment_score":0.044598288834095},{"text":"No.","start":210.925,"end":211.16501,"sentiment":"neutral","sentiment_score":0.055095382034778595},{"text":"Absolutely.","start":211.16501,"end":211.66501,"sentiment":"positive","sentiment_score":0.4186274409294128},{"text":"And it we have very different mindsets on what we wanna do with the money.","start":211.80501,"end":215.6,"sentiment":"neutral","sentiment_score":0.06422495866815249},{"text":"Yeah.","start":218.06,"end":218.38,"sentiment":"neutral","sentiment_score":0.2094305157661438}],"sentiment":"neutral","sentiment_score":0.08900663197824829,"num_words":19,"start":202.205,"end":218.38},{"sentences":[{"text":"Got it.","start":218.38,"end":219.12,"sentiment":"neutral","sentiment_score":0.17055661231279373},{"text":"Yeah.","start":221.18,"end":221.5,"sentiment":"neutral","sentiment_score":0.23311443626880649},{"text":"That's yep.","start":221.5,"end":226.16,"sentiment":"neutral","sentiment_score":0.2162555679678917},{"text":"Yep.","start":234.365,"end":234.865,"sentiment":"neutral","sentiment_score":0.16460224986076355},{"text":"Yeah.","start":239.005,"end":239.485,"sentiment":"neutral","sentiment_score":0.18288834393024445}],"sentiment":"neutral","sentiment_score":0.19346134151731217,"num_words":7,"start":218.38,"end":239.485},{"sentences":[{"text":"Perfect.","start":239.485,"end":239.94,"sentiment":"positive","sentiment_score":0.3590756058692932},{"text":"So yeah.","start":240.42,"end":242.5,"sentiment":"neutral","sentiment_score":0.20379089564085007},{"text":"Perfect.","start":242.5,"end":242.90001,"sentiment":"positive","sentiment_score":0.4384767413139343},{"text":"So what I'll do is I'll go today.","start":242.90001,"end":244.6,"sentiment":"neutral","sentiment_score":0.20536730997264385},{"text":"We'll get her to draft something, send it back to her, and then something is agreed upon.","start":244.74,"end":249.7,"sentiment":"neutral","sentiment_score":0.20113156560589285}],"sentiment":"neutral","sentiment_score":0.21611411150159507,"num_words":29,"start":239.485,"end":249.7},{"sentences":[{"text":"I'll I'll advise you guys then, and we'll move forward from there.","start":249.7,"end":252.68001,"sentiment":"neutral","sentiment_score":0.21818747743964195},{"text":"Yeah.","start":262.365,"end":262.865,"sentiment":"neutral","sentiment_score":-0.19203799962997437},{"text":"No.","start":268.13998,"end":268.38,"sentiment":"neutral","sentiment_score":-0.007040016353130341},{"text":"No.","start":268.38,"end":268.53998,"sentiment":"neutral","sentiment_score":-0.06354443728923798},{"text":"No.","start":268.53998,"end":268.78,"sentiment":"neutral","sentiment_score":-0.15377084910869598}],"sentiment":"neutral","sentiment_score":0.13761602668091655,"num_words":16,"start":249.7,"end":268.78},{"sentences":[{"text":"I agree.","start":268.78,"end":269.44,"sentiment":"neutral","sentiment_score":-0.05810203775763511},{"text":"And yeah.","start":270.46,"end":271.18,"sentiment":"neutral","sentiment_score":-0.008417927660048008},{"text":"And look, numbers aren't my thing, so that's why it's good to yeah.","start":271.18,"end":276.08,"sentiment":"neutral","sentiment_score":-0.011976857168170122},{"text":"Yeah.","start":285.635,"end":286.135,"sentiment":"neutral","sentiment_score":0.1088796854019165},{"text":"Mhmm.","start":297.61002,"end":298.11002,"sentiment":"neutral","sentiment_score":0.01098240353167057}],"sentiment":"neutral","sentiment_score":-0.008888262373052146,"num_words":19,"start":268.78,"end":298.11002},{"sentences":[{"text":"Yes.","start":304.73,"end":305.23,"sentiment":"neutral","sentiment_score":-0.1169048398733139},{"text":"Yes.","start":310.17,"end":310.67,"sentiment":"neutral","sentiment_score":0.048159897327423096},{"text":"That's Yep.","start":310.81,"end":318.835,"sentiment":"neutral","sentiment_score":-0.021010555792599916},{"text":"Yeah.","start":327.87,"end":328.19,"sentiment":"neutral","sentiment_score":0.06688287854194641},{"text":"That's fine.","start":328.19,"end":328.93,"sentiment":"neutral","sentiment_score":0.1324753277003765}],"sentiment":"neutral","sentiment_score":0.03158106854451554,"num_words":7,"start":304.73,"end":328.93},{"sentences":[{"text":"Mhmm.","start":343.41498,"end":343.91498,"sentiment":"neutral","sentiment_score":-0.01479607168585062},{"text":"Yep.","start":345.335,"end":345.835,"sentiment":"neutral","sentiment_score":0.09359148144721983},{"text":"Yep.","start":352.055,"end":352.35,"sentiment":"neutral","sentiment_score":0.01921979710459709},{"text":"Yeah.","start":364.03,"end":364.27002,"sentiment":"neutral","sentiment_score":0.02961736172437668},{"text":"I did get a done today.","start":364.27002,"end":366.27002,"sentiment":"neutral","sentiment_score":0.04681563594688972}],"sentiment":"neutral","sentiment_score":0.04085263842716813,"num_words":10,"start":343.41498,"end":366.27002},{"sentences":[{"text":"Is that what that one Yep.","start":366.27002,"end":369.065,"sentiment":"neutral","sentiment_score":0.03955407285441955},{"text":"Yep.","start":375.76498,"end":376.26498,"sentiment":"neutral","sentiment_score":0.00945394765585661},{"text":"Yep.","start":382.72498,"end":383.22498,"sentiment":"neutral","sentiment_score":0.04143800586462021},{"text":"No worries.","start":383.75998,"end":384.5,"sentiment":"neutral","sentiment_score":0.08423869498074055},{"text":"Yep.","start":399.745,"end":400.065,"sentiment":"neutral","sentiment_score":0.22074198722839355}],"sentiment":"neutral","sentiment_score":0.061585069803351704,"num_words":11,"start":366.27002,"end":400.065},{"sentences":[{"text":"Perfect.","start":400.065,"end":400.545,"sentiment":"positive","sentiment_score":0.4749695658683777},{"text":"Thank you very much.","start":400.545,"end":401.425,"sentiment":"positive","sentiment_score":0.5169214829802513},{"text":"I appreciate for sending this up.","start":401.425,"end":403.205,"sentiment":"positive","sentiment_score":0.6313444872697195},{"text":"Perfect.","start":406.865,"end":407.185,"sentiment":"positive","sentiment_score":0.8795115947723389},{"text":"Thank you very much, Vanessa.","start":407.185,"end":408.305,"sentiment":"positive","sentiment_score":0.8935065865516663}],"sentiment":"positive","sentiment_score":0.68692746758461,"num_words":17,"start":400.065,"end":408.305},{"sentences":[{"text":"You have a lovely day.","start":408.305,"end":409.365,"sentiment":"positive","sentiment_score":0.6979730248451232},{"text":"Thank you.","start":411.345,"end":411.825,"sentiment":"positive","sentiment_score":0.6997153162956238},{"text":"Bye.","start":411.825,"end":412.325,"sentiment":"positive","sentiment_score":0.33913370966911316}],"sentiment":"positive","sentiment_score":0.6535536833107471,"num_words":8,"start":408.305,"end":412.325}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Ben speaking.\n\nChannel 0: Hi, Ben. It's just Veronica. How are you?\n\nChannel 1: Good. Thanks. How are you?\n\nChannel 0: Yeah. Good. You got another couple of minutes? I just wanna\n\nChannel 1: Yeah.\n\nChannel 0: obviously\n\nChannel 1: Of course.\n\nChannel 0: check-in after that and\n\nChannel 1: Yeah.\n\nChannel 0: see.\n\nChannel 1: No. Of course.\n\nChannel 0: Yeah. So I don't know if you found it helpful or got some clarity in some way before you go and speak to the lawyer if you have any questions for me. What are you thinking?\n\nChannel 1: No. I definitely found it very helpful.\n\nChannel 0: Yes. Good.\n\nChannel 1: There's definitely a few things that I'm gonna take to my lawyer this afternoon.\n\nChannel 0: Yes. Definitely.\n\nChannel 1: The options\n\nChannel 0: Yep.\n\nChannel 1: I'm thinking towards were more\n\nChannel 0: Mhmm.\n\nChannel 1: look. To be honest with you, I don't want\n\nChannel 0: Yeah.\n\nChannel 1: her to have a freaking control of any of that\n\nChannel 0: Yep. I get it.\n\nChannel 1: money.\n\nChannel 0: Yep.\n\nChannel 1: Her her intention with the money is for herself, and that doesn't\n\nChannel 0: Mhmm.\n\nChannel 1: sit well with me. I've never liked that.\n\nChannel 0: Yep.\n\nChannel 1: She she wants to use the money for herself, and it it's it's for it's for the kids.\n\nChannel 0: Yep.\n\nChannel 1: It's all I have left from\n\nChannel 0: Yep.\n\nChannel 1: my parents. So that's\n\nChannel 0: Yeah.\n\nChannel 1: what I wanna make sure that my kids get something from that\n\nChannel 0: I get that. Yep.\n\nChannel 1: substantial amount of money.\n\nChannel 0: Yes.\n\nChannel 1: I I personally don't care about the tax side of it\n\nChannel 0: Yep.\n\nChannel 1: because I want it but, however, if I'm\n\nChannel 0: Yeah.\n\nChannel 1: paying tax, then it means I'm paying Hailey more money in child support. So\n\nChannel 0: Correct.\n\nChannel 1: I also\n\nChannel 0: Yep.\n\nChannel 1: don't wanna give her any more money\n\nChannel 0: Yeah.\n\nChannel 1: than what\n\nChannel 0: No.\n\nChannel 1: I already have to pay her now.\n\nChannel 0: Yes.\n\nChannel 1: So I will take that to the lawyer that I'm thinking\n\nChannel 0: Yes.\n\nChannel 1: to see if I can get full ownership of it and to provide\n\nChannel 0: Yep.\n\nChannel 1: her a a a a in the consent orders\n\nChannel 0: Yes.\n\nChannel 1: thing where I've done that that's what the intention\n\nChannel 0: Yep.\n\nChannel 1: of it for. So\n\nChannel 0: Yep.\n\nChannel 1: Haley can have proof that I am not taking\n\nChannel 0: Yep.\n\nChannel 1: the money myself. It's going to something\n\nChannel 0: Yep.\n\nChannel 1: else. And\n\nChannel 0: Yep. And then if that if that is the outcome, then we can I can then work with okay? Cool. And then I can do the research and the different strategies for you based on that. And\n\nChannel 1: yep.\n\nChannel 0: whether that will be the investment bond or keep it as is, we can then work on that. But at least that would be, like, completely just you and me\n\nChannel 1: Yeah.\n\nChannel 0: for the kids.\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: That's perfect. And then, obviously, like Larissa was talking about,\n\nChannel 0: Yep.\n\nChannel 1: the different type of bonds to avoid the\n\nChannel 0: Yes.\n\nChannel 1: tax sort of thing. So anyway\n\nChannel 0: Exactly.\n\nChannel 1: but I'll leave that to your department.\n\nChannel 0: Yes.\n\nChannel 1: Mhmm.\n\nChannel 0: Yes.\n\nChannel 1: So that's the first option I will go\n\nChannel 0: Yes.\n\nChannel 1: to the lawyer with and see if that's agreed with from Hailey\n\nChannel 0: Yep.\n\nChannel 1: and her lawyer.\n\nChannel 0: Yep. That makes sense to me. Yep.\n\nChannel 1: And then if not, I'll try another option whether or not we split both the money\n\nChannel 0: Yep.\n\nChannel 1: and then\n\nChannel 0: We\n\nChannel 1: which\n\nChannel 0: do something.\n\nChannel 1: I don't wanna\n\nChannel 0: Yep.\n\nChannel 1: do. But if I had to, then I'll work out\n\nChannel 0: Yep.\n\nChannel 1: another way to,\n\nChannel 0: Yep.\n\nChannel 1: yeah,\n\nChannel 0: Yep.\n\nChannel 1: work through\n\nChannel 0: Yep.\n\nChannel 1: that. I\n\nChannel 0: Beautiful.\n\nChannel 1: don't have to be financially tied to her\n\nChannel 0: Yep.\n\nChannel 1: any longer\n\nChannel 0: And\n\nChannel 1: than I\n\nChannel 0: and\n\nChannel 1: have.\n\nChannel 0: and, honestly, as well, from a complexity point of view, I would agree that it's like if if you can either liquidate it and split it in some capacity or you take over, that's going to be the simplest\n\nChannel 1: Yes.\n\nChannel 0: way\n\nChannel 1: Yep.\n\nChannel 0: for the kids moving forward, and you don't have to be involved. You don't have to do anything. And, ultimately, like with investment bond, if that is what we decide to do down the track or use some of it, we can do different strategies based on that. And, also, obviously, factor in when I do that research for you with the child support situation that I factor that in because I can do all of that just because I'm just looking after you,\n\nChannel 1: Yep.\n\nChannel 0: that we can we can work on that. I think that's a good idea\n\nChannel 1: Yep.\n\nChannel 0: from\n\nChannel 1: Yeah.\n\nChannel 0: a simplicity point of view as well because leaving it the way that they is is it will just continue through. You both have to make decisions at the end of\n\nChannel 1: No.\n\nChannel 0: the day.\n\nChannel 1: Absolutely. And it we have very different mindsets on what we wanna do with the money.\n\nChannel 0: Yeah. Yes. Perfect. Well,\n\nChannel 1: Yeah. Got\n\nChannel 0: let\n\nChannel 1: it.\n\nChannel 0: me know how you go with the lawyer\n\nChannel 1: Yeah. That's\n\nChannel 0: and if there's anything else I can help you with in the meantime.\n\nChannel 1: yep.\n\nChannel 0: And, yeah, let me know. Hopefully, it all goes well. And then when it is then finalized,\n\nChannel 1: Yep.\n\nChannel 0: then we can sit together, and I can do up a proposal and different\n\nChannel 1: Yeah. Perfect.\n\nChannel 0: strategies for\n\nChannel 1: So\n\nChannel 0: you based on that.\n\nChannel 1: yeah. Perfect. So what I'll do\n\nChannel 0: Yeah.\n\nChannel 1: is I'll go today. We'll get her\n\nChannel 0: Yes.\n\nChannel 1: to draft something, send it back to her,\n\nChannel 0: Yes.\n\nChannel 1: and then something\n\nChannel 0: Yep.\n\nChannel 1: is agreed upon. I'll I'll advise\n\nChannel 0: Yes.\n\nChannel 1: you guys then, and we'll move forward from there.\n\nChannel 0: Beautiful. But I'm also glad that Larissa kind of did go through it because I was very confused when you said the tax card numbers. Because I was like, well, if we do tax fund number changes to kids, are they gonna\n\nChannel 1: Yeah.\n\nChannel 0: pay more tax? So that's the opposite of what I feel you want. So I'm glad that she\n\nChannel 1: No.\n\nChannel 0: she\n\nChannel 1: No. No. I agree.\n\nChannel 0: clarified that.\n\nChannel 1: And yeah. And look, numbers aren't\n\nChannel 0: And\n\nChannel 1: my thing, so that's why it's good to\n\nChannel 0: No. That's why we're here.\n\nChannel 1: yeah.\n\nChannel 0: Yeah. Okay. I know it was a little bit messy, but I'm glad you got some, you know, a little bit more clarity before you speak to the lawyer today in\n\nChannel 1: Yeah.\n\nChannel 0: regards through the option and how it all works. You let me know. Now, like, Larissa touched on as well because, obviously, sometimes the lawyer can take a minute.\n\nChannel 1: Mhmm.\n\nChannel 0: Now what we obviously did for your personal super is that we switched that Benelon for a 200 investment because Benelon\n\nChannel 1: Yes.\n\nChannel 0: was underperforming a little bit. So I just wanted to triple check that you were okay with that because then,\n\nChannel 1: Yes.\n\nChannel 0: like I\n\nChannel 1: That's\n\nChannel 0: said, I can get that sorted, and at least I will avoid that one, you know, continue to go down. We stop it for another option because it's down. There's\n\nChannel 1: Yep.\n\nChannel 0: not gonna be capital gains tax on it, and then we at least can see what we wanna do after the consent order and everything like that.\n\nChannel 1: Yeah. That's fine.\n\nChannel 0: Yeah. Okay. Amazing. Thank you so much. Now also on it, though, is that I did speak to Larissa in regards to for the time being.\n\nYou know how you are both account holders on the account, but the primary contact is currently Hailey. You both\n\nChannel 1: Mhmm.\n\nChannel 0: have authority on it, though.\n\nChannel 1: Yep.\n\nChannel 0: She was happy to change that to be you. So, again, you obviously both at the moment, as she stands, have control over it, but\n\nChannel 1: Yep.\n\nChannel 0: to change the primary holder to you. So I'll check with my colleague, Whitlam, because I've been on the phone most of the day, so I haven't really touched base. You may have already received an email in regards to that form. If not,\n\nChannel 1: Yeah.\n\nChannel 0: you\n\nChannel 1: I\n\nChannel 0: will\n\nChannel 1: did\n\nChannel 0: have\n\nChannel 1: get\n\nChannel 0: it\n\nChannel 1: a\n\nChannel 0: today.\n\nChannel 1: done today. Is that\n\nChannel 0: Yes.\n\nChannel 1: what that one\n\nChannel 0: That is what that one.\n\nChannel 1: Yep.\n\nChannel 0: Just triple check it. It was literally just to change. So you both you you'll see when you have a look at it, you're both account holders for the time being\n\nChannel 1: Yep.\n\nChannel 0: anyway, but you will just change the primary account. So if anything we'll have or anything, they will just contact you instead of her, essentially.\n\nChannel 1: Yep. No\n\nChannel 0: Yeah.\n\nChannel 1: worries.\n\nChannel 0: Beautiful. Now I will leave you to it. I know that was a lot. Let me know how you go, though. With everything, you can even send me an email or give me a call.\n\nAnd if you wanna book in another little catch up, more than happy to. Just let me know how you're going. Okay?\n\nChannel 1: Yep. Perfect. Thank you\n\nChannel 0: Yeah.\n\nChannel 1: very much. I appreciate for sending this up.\n\nChannel 0: Yeah. No problem at all. I'm always here if you need anything. Okay?\n\nChannel 1: Perfect. Thank you very much, Vanessa. You have a lovely\n\nChannel 0: No\n\nChannel 1: day.\n\nChannel 0: worries. You too, and good luck today.\n\nChannel 1: Thank you. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.04,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.02672143653035164},{"text":"Ben speaking.","start":1.4399999,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.022763616405427456}],"sentiment":"neutral","sentiment_score":0.024082889780402184,"channel":1,"num_words":3,"start":1.04,"end":2.1799998},{"sentences":[{"text":"Hi, Ben.","start":2.6399999,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.13637259230017662},{"text":"It's just Veronica.","start":3.1999998,"end":4.18,"sentiment":"neutral","sentiment_score":0.1648595134417216},{"text":"How are 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going.","start":397.56,"end":398.84,"sentiment":"neutral","sentiment_score":0.2279129730803626},{"text":"Okay?","start":398.84,"end":399.34,"sentiment":"neutral","sentiment_score":0.14674699306488037}],"sentiment":"positive","sentiment_score":0.34776925295591354,"channel":0,"num_words":22,"start":393.755,"end":399.34},{"sentences":[{"text":"Yep.","start":399.745,"end":400.065,"sentiment":"neutral","sentiment_score":0.22074198722839355},{"text":"Perfect.","start":400.065,"end":400.545,"sentiment":"positive","sentiment_score":0.4749695658683777},{"text":"Thank 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today.","start":409.52695,"end":411.06696,"sentiment":"positive","sentiment_score":0.564413865407308}],"sentiment":"positive","sentiment_score":0.5238942801952362,"channel":0,"num_words":7,"start":408.96695,"end":411.06696},{"sentences":[{"text":"Thank you.","start":411.345,"end":411.825,"sentiment":"positive","sentiment_score":0.6997153162956238},{"text":"Bye.","start":411.825,"end":412.325,"sentiment":"positive","sentiment_score":0.33913370966911316}],"sentiment":"positive","sentiment_score":0.5795214474201202,"channel":1,"num_words":3,"start":411.345,"end":412.325},{"sentences":[{"text":"Bye.","start":412.72696,"end":413.22696,"sentiment":"neutral","sentiment_score":-0.08630126714706421}],"sentiment":"neutral","sentiment_score":-0.08630126714706421,"channel":0,"num_words":1,"start":412.72696,"end":413.22696}]},"summary":{"result":"success","short":"Multiple customers and agents discuss the possibility of splitting their payments for child support and obtaining consent orders. The lawyer process is explained, and the agent assures the customers that they will handle the case on their own. The agents reassure the customers that their concerns will be addressed, and offer to assist with anything else. The customers agree to a proposal and are instructed to send an email or call back if needed."},"intents":{"segments":[{"text":"So I don't know if you found it helpful or got some clarity in some way before you go and speak to the lawyer if you have any questions for me. What are you thinking?","start_word":41,"end_word":75,"intents":[{"intent":"Clarify communication","confidence_score":0.02955346}]},{"text":"whether that will be the investment bond or keep it as is, we can then work on that. But at least that would be, like, completely just you and me Yeah. for the kids. Yeah. Yep. That's perfect. And then, obviously, like Larissa was talking about, Yep. the different type of bonds to avoid the Yes. tax sort of thing. So anyway Exactly.","start_word":377,"end_word":439,"intents":[{"intent":"Evaluate options","confidence_score":0.013123804}]},{"text":"to draft something, send it back to her, Yes. and then something Yep. is agreed upon.","start_word":830,"end_word":845,"intents":[{"intent":"Draft proposal","confidence_score":0.031930886},{"intent":"Draft proposal","confidence_score":0.012566338}]},{"text":"So I'm glad that she No. she No. No. I agree. clarified that. And yeah.","start_word":915,"end_word":929,"intents":[{"intent":"Apologize","confidence_score":0.0011289761}]},{"text":"Now also on it, though, is that I did speak to Larissa in regards to for the time being. You know how you are both account holders on the account, but the primary contact is currently Hailey. You both Mhmm. have authority on it, though. Yep.","start_word":1125,"end_word":1170,"intents":[{"intent":"Request clarification","confidence_score":0.0016836098}]}]},"sentiments":{"segments":[{"text":"Hello. Ben speaking. Hi, Ben. It's just Veronica. How are you?","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.13331356644630432},{"text":"Good. Thanks.","start_word":11,"end_word":12,"sentiment":"positive","sentiment_score":0.5648747682571411},{"text":"How are you? Yeah. Good. You got another couple of minutes? I just wanna Yeah. obviously Of course. check-in after that and Yeah. see. No. Of course. Yeah. So I don't know if you found it helpful or got some clarity in some way before you go and speak to the lawyer if you have any questions for me. What are you thinking? No. I definitely found it very helpful.","start_word":13,"end_word":82,"sentiment":"neutral","sentiment_score":0.03960205987095833},{"text":"Yes. Good.","start_word":83,"end_word":84,"sentiment":"positive","sentiment_score":0.4121242165565491},{"text":"There's definitely a few things that I'm gonna take to my lawyer this afternoon. Yes. Definitely. The options Yep. I'm thinking towards were more Mhmm. look. To be honest with you, I don't want Yeah. her to have a freaking control of any of that Yep. I get it. money. Yep. Her her intention with the money is for herself, and that doesn't Mhmm.","start_word":85,"end_word":148,"sentiment":"neutral","sentiment_score":-0.09791036695241928},{"text":"sit well with me. I've never liked that.","start_word":149,"end_word":156,"sentiment":"negative","sentiment_score":-0.4622771441936493},{"text":"Yep. She she wants to use the money for herself, and it it's it's for it's for the kids. Yep. It's all I have left from Yep. my parents. So that's Yeah. what I wanna make sure that my kids get something from that I get that. Yep. substantial amount of money. Yes. I I personally don't care about the tax side of it Yep. because I want it but, however, if I'm Yeah. paying tax, then it means I'm paying Hailey more money in child support. So Correct. I also Yep. don't wanna give her any more money Yeah. than what No. I already have to pay her now. Yes. So I will take that to the lawyer that I'm thinking Yes. to see if I can get full ownership of it and to provide Yep. her a a a a in the consent orders Yes. thing where I've done that that's what the intention Yep. of it for. So Yep. Haley can have proof that I am not taking Yep. the money myself. It's going to something Yep. else. And Yep. And then if that if that is the outcome, then we can I can then work with okay?","start_word":157,"end_word":357,"sentiment":"neutral","sentiment_score":-0.06400581849599953},{"text":"Cool.","start_word":358,"end_word":358,"sentiment":"positive","sentiment_score":0.6438779234886169},{"text":"And then I can do the research and the different strategies for you based on that. And yep. whether that will be the investment bond or keep it as is, we can then work on that. But at least that would be, like, completely just you and me Yeah. for the kids. Yeah.","start_word":359,"end_word":411,"sentiment":"neutral","sentiment_score":0.17419569194316864},{"text":"Yep. That's perfect.","start_word":412,"end_word":414,"sentiment":"positive","sentiment_score":0.5814455151557922},{"text":"And then, obviously, like Larissa was talking about, Yep. the different type of bonds to avoid the Yes. tax sort of thing. So anyway Exactly. but I'll leave that to your department. Yes. Mhmm. Yes. So that's the first option I will go Yes. to the lawyer with and see if that's agreed with from Hailey Yep. and her lawyer. Yep. That makes sense to me. Yep. And then if not, I'll try another option whether or not we split both the money Yep. and then We which do something. I don't wanna Yep. do. But if I had to, then I'll work out Yep. another way to, Yep. yeah, Yep. work through Yep. that.","start_word":415,"end_word":529,"sentiment":"neutral","sentiment_score":0.03984231874346733},{"text":"I Beautiful.","start_word":530,"end_word":531,"sentiment":"positive","sentiment_score":0.5625410079956055},{"text":"don't have to be financially tied to her Yep. any longer And than I and have. and, honestly, as well, from a complexity point of view, I would agree that it's like if if you can either liquidate it and split it in some capacity or you take over, that's going to be the simplest Yes. way Yep.","start_word":532,"end_word":589,"sentiment":"neutral","sentiment_score":0.10995149612426758},{"text":"for the kids moving forward, and you don't have to be involved.","start_word":590,"end_word":601,"sentiment":"positive","sentiment_score":0.35094723105430603},{"text":"You don't have to do anything. And, ultimately, like with investment bond, if that is what we decide to do down the track or use some of it, we can do different strategies based on that. And, also, obviously, factor in when I do that research for you with the child support situation that I factor that in because I can do all of that just because I'm just looking after you, Yep. that we can we can work on that.","start_word":602,"end_word":682,"sentiment":"neutral","sentiment_score":0.2128443717956543},{"text":"I think that's a good idea Yep.","start_word":683,"end_word":689,"sentiment":"positive","sentiment_score":0.5512146949768066},{"text":"from Yeah.","start_word":690,"end_word":691,"sentiment":"neutral","sentiment_score":0.13206404447555542},{"text":"a simplicity point of view as well because leaving it the way that they is is it will just continue through.","start_word":692,"end_word":712,"sentiment":"positive","sentiment_score":0.4195382595062256},{"text":"You both have to make decisions at the end of No. the day.","start_word":713,"end_word":725,"sentiment":"neutral","sentiment_score":0.09312186390161514},{"text":"Absolutely.","start_word":726,"end_word":726,"sentiment":"positive","sentiment_score":0.4186274409294128},{"text":"And it we have very different mindsets on what we wanna do with the money. Yeah. Yes.","start_word":727,"end_word":743,"sentiment":"neutral","sentiment_score":0.08142729103565216},{"text":"Perfect.","start_word":744,"end_word":744,"sentiment":"positive","sentiment_score":0.5152734518051147},{"text":"Well, Yeah. Got let it. me know how you go with the lawyer Yeah. That's and if there's anything else I can help you with in the meantime. yep. And, yeah, let me know.","start_word":745,"end_word":778,"sentiment":"neutral","sentiment_score":0.218528151512146},{"text":"Hopefully, it all goes well.","start_word":779,"end_word":783,"sentiment":"positive","sentiment_score":0.5505805015563965},{"text":"And then when it is then finalized, Yep. then we can sit together, and I can do up a proposal and different Yeah.","start_word":784,"end_word":806,"sentiment":"neutral","sentiment_score":0.2124412506818771},{"text":"Perfect.","start_word":807,"end_word":807,"sentiment":"positive","sentiment_score":0.3590756058692932},{"text":"strategies for So you based on that. yeah.","start_word":808,"end_word":815,"sentiment":"neutral","sentiment_score":0.21521525084972384},{"text":"Perfect.","start_word":816,"end_word":816,"sentiment":"positive","sentiment_score":0.4384767413139343},{"text":"So what I'll do Yeah. is I'll go today. We'll get her Yes. to draft something, send it back to her, Yes. and then something Yep. is agreed upon. I'll I'll advise Yes. you guys then, and we'll move forward from there.","start_word":817,"end_word":858,"sentiment":"neutral","sentiment_score":0.1993325501680374},{"text":"Beautiful.","start_word":859,"end_word":859,"sentiment":"positive","sentiment_score":0.5953121185302734},{"text":"But I'm also glad that Larissa kind of did go through it because I was very confused when you said the tax card numbers. Because I was like, well, if we do tax fund number changes to kids, are they gonna Yeah. pay more tax? So that's the opposite of what I feel you want. So I'm glad that she No. she No. No. I agree. clarified that. And yeah. And look, numbers aren't And my thing, so that's why it's good to No. That's why we're here. yeah. Yeah. Okay. I know it was a little bit messy, but I'm glad you got some, you know, a little bit more clarity before you speak to the lawyer today in regards Yeah. through the option and how it all works. You let me know. Now, like, Larissa touched on as well because, obviously, sometimes the lawyer can take a minute. Mhmm. Now what we obviously did for your personal super is that we switched that Benelon for a 200 investment because Benelon Yes. was underperforming a little bit. So I just wanted to triple check that you were okay with that because then, Yes. like I That's said, I can get that sorted, and at least I will avoid that one, you know, continue to go down. We stop it for another option because it's down. There's Yep. not gonna be capital gains tax on it, and then we at least can see what we wanna do after the consent order and everything like that. Yeah. That's fine. Yeah. Okay.","start_word":860,"end_word":1119,"sentiment":"neutral","sentiment_score":-0.019685474303192816},{"text":"Amazing. Thank you so much.","start_word":1120,"end_word":1124,"sentiment":"positive","sentiment_score":0.652203381061554},{"text":"Now also on it, though, is that I did speak to Larissa in regards to for the time being. You know how you are both account holders on the account, but the primary contact is currently Hailey. You both Mhmm. have authority on it, though. Yep. She was happy to change that to be you. So, again, you obviously both at the moment, as she stands, have control over it, but Yep. to change the primary holder to you. So I'll check with my colleague, Whitlam, because I've been on the phone most of the day, so I haven't really touched base. You may have already received an email in regards to that form. If not, Yeah. you I will did have get it a today. done today. Is that Yes. what that one That is what that one. Yep. Just triple check it. It was literally just to change. So you both you you'll see when you have a look at it, you're both account holders for the time being Yep. anyway, but you will just change the primary account. So if anything we'll have or anything, they will just contact you instead of her, essentially. Yep. No Yeah. worries.","start_word":1125,"end_word":1325,"sentiment":"neutral","sentiment_score":0.02542997896671295},{"text":"Beautiful.","start_word":1326,"end_word":1326,"sentiment":"positive","sentiment_score":0.40067195892333984},{"text":"Now I will leave you to it. I know that was a lot. Let me know how you go, though. With everything, you can even send me an email or give me a call.","start_word":1327,"end_word":1360,"sentiment":"neutral","sentiment_score":0.2130844295024872},{"text":"And if you wanna book in another little catch up, more than happy to.","start_word":1361,"end_word":1374,"sentiment":"positive","sentiment_score":0.41906192898750305},{"text":"Just let me know how you're going. Okay? Yep.","start_word":1375,"end_word":1383,"sentiment":"neutral","sentiment_score":0.21368347108364105},{"text":"Perfect. Thank you Yeah. very much. I appreciate for sending this up.","start_word":1384,"end_word":1395,"sentiment":"positive","sentiment_score":0.556990921497345},{"text":"Yeah. No problem at all. I'm always here if you need anything. Okay?","start_word":1396,"end_word":1408,"sentiment":"neutral","sentiment_score":0.25705865025520325},{"text":"Perfect. Thank you very much, Vanessa. You have a lovely No day.","start_word":1409,"end_word":1420,"sentiment":"positive","sentiment_score":0.7569758892059326},{"text":"worries.","start_word":1421,"end_word":1421,"sentiment":"neutral","sentiment_score":0.2807767689228058},{"text":"You too, and good luck today. Thank you. Bye.","start_word":1422,"end_word":1430,"sentiment":"positive","sentiment_score":0.5413994193077087},{"text":"Bye.","start_word":1431,"end_word":1431,"sentiment":"neutral","sentiment_score":0.18813323974609375}],"average":{"sentiment":"neutral","sentiment_score":0.07960197797589463}}}}