{"metadata":{"transaction_key":"deprecated","request_id":"019eb4ba-22d7-7bc1-b83a-b34f1df7ee23","sha256":"1d3ad1d560d70cabb8bc868a935ac1769fe16935cb467fd0e9eb6f6919fb8137","created":"2026-06-11T03:29:19.703Z","duration":90.28794,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":225,"output_tokens":73},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":247,"output_tokens":247},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":247,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. This is Andrew from Vigilance AI. Am I talking to Adam? Oh, I'm from Vigilance AI, Adam. I hope you're doing well today. Oh, that's great. Just a quick one, Adam. We are a cybersecurity company, and our platforms provide an AI security analyst, which work twenty four seven without you hiring a full time security engineer or without you putting too much time into it. Are you available this week for a quick demo, Adam? Oh, well, do you have any other time, maybe next week or any time that we can schedule on a demo? Alright. You know, if you don't mind me asking, what are your what are you guys currently using? Oh, okay. Well, understood, Adam. Well, thank you for your time then. I really appreciate you. You have a great day.","confidence":0.99902344,"words":[{"word":"oh","start":4.24,"end":4.48,"confidence":0.9890137,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.02851415053009987},{"word":"hi","start":4.48,"end":4.98,"confidence":0.99609375,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.02679349109530449},{"word":"this","start":5.12,"end":5.2799997,"confidence":0.5078125,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.02448924258351326},{"word":"is","start":5.2799997,"end":5.52,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.02618798427283764},{"word":"andrew","start":5.52,"end":5.92,"confidence":1.0,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.032271213829517365},{"word":"from","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.034831468015909195},{"word":"vigilance","start":6.16,"end":6.66,"confidence":0.88720703,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.029368054121732712},{"word":"ai","start":7.3599997,"end":7.8399997,"confidence":0.8391113,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.02756413444876671},{"word":"am","start":7.8399997,"end":8.0,"confidence":0.9980469,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.010862991213798525},{"word":"i","start":8.0,"end":8.4,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.015769779682159424},{"word":"talking","start":8.4,"end":8.8,"confidence":1.0,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":0.008724428713321686},{"word":"to","start":8.8,"end":9.12,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.012342242524027824},{"word":"adam","start":9.12,"end":9.62,"confidence":1.0,"punctuated_word":"Adam?","sentiment":"neutral","sentiment_score":0.011164145544171332},{"word":"oh","start":14.465,"end":14.785,"confidence":0.8925781,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.07906129956245422},{"word":"i'm","start":14.785,"end":15.285,"confidence":0.8005371,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.07894130796194077},{"word":"from","start":15.985001,"end":16.225,"confidence":0.7631836,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.0959281325340271},{"word":"vigilance","start":16.225,"end":16.725,"confidence":0.8886719,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.11215420812368392},{"word":"ai","start":16.945,"end":17.345,"confidence":0.7519531,"punctuated_word":"AI,","sentiment":"neutral","sentiment_score":0.10925491154193878},{"word":"adam","start":17.345,"end":17.845,"confidence":0.9995117,"punctuated_word":"Adam.","sentiment":"neutral","sentiment_score":0.16970480978488922},{"word":"i","start":18.065,"end":18.145,"confidence":0.66064453,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.425552099943161},{"word":"hope","start":18.145,"end":18.305,"confidence":0.99902344,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.5289402604103088},{"word":"you're","start":18.305,"end":18.545,"confidence":0.9914551,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.4124769866466522},{"word":"doing","start":18.545,"end":18.785,"confidence":0.99902344,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.3930457532405853},{"word":"well","start":18.785,"end":19.105,"confidence":1.0,"punctuated_word":"well","sentiment":"positive","sentiment_score":0.3373602330684662},{"word":"today","start":19.105,"end":19.605,"confidence":0.98339844,"punctuated_word":"today.","sentiment":"neutral","sentiment_score":0.3047701120376587},{"word":"oh","start":23.185001,"end":23.505001,"confidence":0.8979492,"punctuated_word":"Oh,","sentiment":"positive","sentiment_score":0.4866066873073578},{"word":"that's","start":23.505001,"end":23.825,"confidence":0.99902344,"punctuated_word":"that's","sentiment":"positive","sentiment_score":0.6196967959403992},{"word":"great","start":23.825,"end":24.325,"confidence":0.9970703,"punctuated_word":"great.","sentiment":"positive","sentiment_score":0.5609309077262878},{"word":"just","start":24.865,"end":25.105,"confidence":0.92822266,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.15259987115859985},{"word":"a","start":25.105,"end":25.185,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1633225679397583},{"word":"quick","start":25.185,"end":25.505001,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.1789472997188568},{"word":"one","start":25.505001,"end":25.985,"confidence":0.9926758,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":0.1974661350250244},{"word":"adam","start":25.985,"end":26.385,"confidence":0.95996094,"punctuated_word":"Adam.","sentiment":"neutral","sentiment_score":0.11958815902471542},{"word":"we","start":26.385,"end":26.625,"confidence":1.0,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.07242525368928909},{"word":"are","start":26.625,"end":26.865,"confidence":0.99609375,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.06806445121765137},{"word":"a","start":26.865,"end":27.025,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08932909369468689},{"word":"cybersecurity","start":27.025,"end":27.525,"confidence":0.93359375,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.10883048176765442},{"word":"company","start":27.985,"end":28.485,"confidence":0.9301758,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.0993090495467186},{"word":"and","start":29.189999,"end":29.429998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.10184131562709808},{"word":"our","start":29.429998,"end":29.75,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.10840558260679244},{"word":"platforms","start":29.75,"end":30.25,"confidence":0.9951172,"punctuated_word":"platforms","sentiment":"neutral","sentiment_score":0.18403691053390503},{"word":"provide","start":30.55,"end":31.05,"confidence":0.99902344,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.0981430634856224},{"word":"an","start":31.109999,"end":31.609999,"confidence":0.74365234,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.13243362307548523},{"word":"ai","start":31.669998,"end":31.75,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.15605013072490692},{"word":"security","start":31.75,"end":32.23,"confidence":0.99902344,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.10457643121480942},{"word":"analyst","start":32.23,"end":32.73,"confidence":0.7236328,"punctuated_word":"analyst,","sentiment":"neutral","sentiment_score":0.14347495138645172},{"word":"which","start":32.79,"end":33.27,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.10400859266519548},{"word":"work","start":33.27,"end":33.59,"confidence":0.97265625,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.11079635471105576},{"word":"twenty","start":33.59,"end":33.91,"confidence":1.0,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.17025291919708252},{"word":"four","start":33.91,"end":34.07,"confidence":1.0,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.14870460331439972},{"word":"seven","start":34.07,"end":34.57,"confidence":0.9970703,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.15901201963424683},{"word":"without","start":34.949997,"end":35.35,"confidence":0.9111328,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.12647585570812225},{"word":"you","start":35.35,"end":35.67,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1524905562400818},{"word":"hiring","start":35.67,"end":36.149998,"confidence":1.0,"punctuated_word":"hiring","sentiment":"neutral","sentiment_score":0.09652917832136154},{"word":"a","start":36.149998,"end":36.39,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1353879272937775},{"word":"full","start":36.39,"end":36.629997,"confidence":1.0,"punctuated_word":"full","sentiment":"neutral","sentiment_score":0.12620095908641815},{"word":"time","start":36.629997,"end":37.03,"confidence":0.99609375,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.16654834151268005},{"word":"security","start":37.03,"end":37.53,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.09207049012184144},{"word":"engineer","start":37.59,"end":38.09,"confidence":1.0,"punctuated_word":"engineer","sentiment":"neutral","sentiment_score":0.13873474299907684},{"word":"or","start":38.629997,"end":38.87,"confidence":0.91015625,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.1305736005306244},{"word":"without","start":38.87,"end":39.35,"confidence":1.0,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.10612741112709044},{"word":"you","start":39.35,"end":39.51,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1656903624534607},{"word":"putting","start":39.51,"end":39.91,"confidence":1.0,"punctuated_word":"putting","sentiment":"neutral","sentiment_score":0.14351913332939148},{"word":"too","start":39.91,"end":40.149998,"confidence":1.0,"punctuated_word":"too","sentiment":"neutral","sentiment_score":0.11901163309812546},{"word":"much","start":40.149998,"end":40.39,"confidence":1.0,"punctuated_word":"much","sentiment":"neutral","sentiment_score":0.11349838972091676},{"word":"time","start":40.39,"end":40.55,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.11130458116531372},{"word":"into","start":40.55,"end":40.87,"confidence":1.0,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.10138551890850069},{"word":"it","start":40.87,"end":41.37,"confidence":0.99902344,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.139195516705513},{"word":"are","start":42.515,"end":42.754997,"confidence":0.9091797,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":0.04361721500754357},{"word":"you","start":42.754997,"end":42.914997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.054270654916763306},{"word":"available","start":42.914997,"end":43.414997,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.03708470240235329},{"word":"this","start":43.475,"end":43.715,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.06091945618391037},{"word":"week","start":43.715,"end":43.954998,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.04749739542603493},{"word":"for","start":43.954998,"end":44.114998,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.05711841955780983},{"word":"a","start":44.114998,"end":44.274998,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06312385201454163},{"word":"quick","start":44.274998,"end":44.515,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.06652585417032242},{"word":"demo","start":44.515,"end":44.995,"confidence":0.99902344,"punctuated_word":"demo,","sentiment":"neutral","sentiment_score":0.07269615679979324},{"word":"adam","start":44.995,"end":45.495,"confidence":1.0,"punctuated_word":"Adam?","sentiment":"neutral","sentiment_score":0.05022864788770676},{"word":"oh","start":49.635,"end":50.135,"confidence":0.90966797,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.020302822813391685},{"word":"well","start":50.594997,"end":51.074997,"confidence":0.95751953,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.006768341176211834},{"word":"do","start":51.074997,"end":51.315,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.0028684567660093307},{"word":"you","start":51.315,"end":51.394997,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.00209663063287735},{"word":"have","start":51.394997,"end":51.635,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0032417364418506622},{"word":"any","start":51.635,"end":52.135,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.001136094331741333},{"word":"other","start":52.515,"end":52.914997,"confidence":0.9838867,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.00919421762228012},{"word":"time","start":52.914997,"end":53.414997,"confidence":0.76538086,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.000826309435069561},{"word":"maybe","start":53.475,"end":53.795,"confidence":0.99316406,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.0009340103715658188},{"word":"next","start":53.795,"end":54.114998,"confidence":0.97802734,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.00036023929715156555},{"word":"week","start":54.114998,"end":54.355,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":-0.003992011770606041},{"word":"or","start":54.355,"end":54.855,"confidence":0.8027344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.011344924569129944},{"word":"any","start":55.960003,"end":56.2,"confidence":0.92333984,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.004265459254384041},{"word":"time","start":56.2,"end":56.52,"confidence":0.99902344,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.0053375642746686935},{"word":"that","start":56.52,"end":56.68,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.02062145434319973},{"word":"we","start":56.68,"end":56.920002,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.011364420875906944},{"word":"can","start":56.920002,"end":57.24,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.002782197669148445},{"word":"schedule","start":57.24,"end":57.74,"confidence":1.0,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.001287464052438736},{"word":"on","start":57.88,"end":58.38,"confidence":0.5029297,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.003825545310974121},{"word":"a","start":58.760002,"end":59.0,"confidence":0.7001953,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.006232092157006264},{"word":"demo","start":59.0,"end":59.5,"confidence":0.9975586,"punctuated_word":"demo?","sentiment":"neutral","sentiment_score":0.001958787441253662},{"word":"alright","start":63.72,"end":64.22,"confidence":0.99609375,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.006581265013664961},{"word":"you","start":64.6,"end":64.68,"confidence":0.6123047,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.011885090731084349},{"word":"know","start":64.68,"end":64.840004,"confidence":0.98339844,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.015776604413986206},{"word":"if","start":64.840004,"end":65.0,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.0018044505268335345},{"word":"you","start":65.0,"end":65.08,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.007400041446089745},{"word":"don't","start":65.08,"end":65.240005,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.01795879937708378},{"word":"mind","start":65.240005,"end":65.56,"confidence":0.99902344,"punctuated_word":"mind","sentiment":"neutral","sentiment_score":-0.01944730244576931},{"word":"me","start":65.56,"end":65.8,"confidence":0.9951172,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.028384137898683548},{"word":"asking","start":65.8,"end":66.3,"confidence":0.98339844,"punctuated_word":"asking,","sentiment":"neutral","sentiment_score":-0.024557098746299744},{"word":"what","start":67.655,"end":67.895004,"confidence":0.5917969,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.01899619959294796},{"word":"are","start":67.895004,"end":68.055,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.02972753532230854},{"word":"your","start":68.055,"end":68.295,"confidence":0.9873047,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.02595014125108719},{"word":"what","start":68.455,"end":68.615,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.021315675228834152},{"word":"are","start":68.615,"end":68.855,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.021833041682839394},{"word":"you","start":68.855,"end":69.095,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.013697697781026363},{"word":"guys","start":69.095,"end":69.495,"confidence":0.9970703,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.019556518644094467},{"word":"currently","start":69.495,"end":69.975,"confidence":1.0,"punctuated_word":"currently","sentiment":"neutral","sentiment_score":-0.022432681173086166},{"word":"using","start":69.975,"end":70.475,"confidence":1.0,"punctuated_word":"using?","sentiment":"neutral","sentiment_score":-0.022268693894147873},{"word":"oh","start":78.375,"end":78.455,"confidence":0.7573242,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.013482151553034782},{"word":"okay","start":78.455,"end":78.855,"confidence":0.99902344,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.02924376353621483},{"word":"well","start":78.855,"end":79.175,"confidence":0.9904785,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.056230463087558746},{"word":"understood","start":79.175,"end":79.675,"confidence":0.9941406,"punctuated_word":"understood,","sentiment":"neutral","sentiment_score":0.07768809795379639},{"word":"adam","start":79.815,"end":80.295,"confidence":1.0,"punctuated_word":"Adam.","sentiment":"neutral","sentiment_score":0.09472794830799104},{"word":"well","start":80.295,"end":80.795,"confidence":0.98950195,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.16464059054851532},{"word":"thank","start":82.242935,"end":82.40294,"confidence":0.9658203,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.2788167893886566},{"word":"you","start":82.40294,"end":82.562935,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3005663752555847},{"word":"for","start":82.562935,"end":82.72294,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.3030148148536682},{"word":"your","start":82.72294,"end":82.882935,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.22336560487747192},{"word":"time","start":82.882935,"end":83.04294,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.28049415349960327},{"word":"then","start":83.04294,"end":83.44294,"confidence":0.9790039,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.24889257550239563},{"word":"i","start":83.44294,"end":83.68294,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.00018480420112609863},{"word":"really","start":83.68294,"end":84.08294,"confidence":0.99902344,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.06145264208316803},{"word":"appreciate","start":84.08294,"end":84.48294,"confidence":1.0,"punctuated_word":"appreciate","sentiment":"neutral","sentiment_score":0.22002115845680237},{"word":"you","start":84.48294,"end":84.80294,"confidence":0.9645996,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.13796405494213104},{"word":"you","start":84.80294,"end":84.87794,"confidence":0.9951172,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.12711359560489657},{"word":"have","start":84.87794,"end":84.952934,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.13232457637786865},{"word":"a","start":84.952934,"end":85.202934,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.5134731531143188},{"word":"great","start":85.202934,"end":85.44294,"confidence":1.0,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.5225006937980652},{"word":"day","start":85.44294,"end":85.94294,"confidence":0.9995117,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":0.2330505847930908}],"paragraphs":{"transcript":"\nOh, hi. This is Andrew from Vigilance AI. Am I talking to Adam? Oh, I'm from Vigilance AI, Adam. I hope you're doing well today.\n\nOh, that's great. Just a quick one, Adam. We are a cybersecurity company, and our platforms provide an AI security analyst, which work twenty four seven without you hiring a full time security engineer or without you putting too much time into it. Are you available this week for a quick demo, Adam? Oh, well, do you have any other time, maybe next week or any time that we can schedule on a demo?\n\nAlright. You know, if you don't mind me asking, what are your what are you guys currently using? Oh, okay. Well, understood, Adam. Well, thank you for your time then.\n\nI really appreciate you. You have a great day.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":4.24,"end":4.98,"sentiment":"neutral","sentiment_score":0.02765382081270218},{"text":"This is Andrew from Vigilance AI.","start":5.12,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.029118682878712814},{"text":"Am I talking to Adam?","start":7.8399997,"end":9.62,"sentiment":"neutral","sentiment_score":0.011772717535495757},{"text":"Oh, I'm from Vigilance AI, Adam.","start":14.465,"end":17.845,"sentiment":"neutral","sentiment_score":0.10750744491815567},{"text":"I hope you're doing well today.","start":18.065,"end":19.605,"sentiment":"positive","sentiment_score":0.40035757422447205}],"sentiment":"neutral","sentiment_score":0.13344293765723705,"num_words":25,"start":4.24,"end":19.605},{"sentences":[{"text":"Oh, that's great.","start":23.185001,"end":24.325,"sentiment":"positive","sentiment_score":0.5557447969913483},{"text":"Just a quick one, Adam.","start":24.865,"end":26.385,"sentiment":"neutral","sentiment_score":0.16238480657339097},{"text":"We are a cybersecurity company, and our platforms provide an AI security analyst, which work twenty four seven without you hiring a full time security engineer or without you putting too much time into it.","start":26.385,"end":41.37,"sentiment":"neutral","sentiment_score":0.12355540075472422},{"text":"Are you available this week for a quick demo, Adam?","start":42.515,"end":45.495,"sentiment":"neutral","sentiment_score":0.055308235436677934},{"text":"Oh, well, do you have any other time, maybe next week or any time that we can schedule on a demo?","start":49.635,"end":59.5,"sentiment":"neutral","sentiment_score":0.0006844669225670042}],"sentiment":"neutral","sentiment_score":0.09960883256752749,"num_words":74,"start":23.185001,"end":59.5},{"sentences":[{"text":"Alright.","start":63.72,"end":64.22,"sentiment":"neutral","sentiment_score":-0.006581265013664961},{"text":"You know, if you don't mind me asking, what are your what are you guys currently using?","start":64.6,"end":70.475,"sentiment":"neutral","sentiment_score":-0.018999512362129548},{"text":"Oh, okay.","start":78.375,"end":78.855,"sentiment":"neutral","sentiment_score":0.021362957544624805},{"text":"Well, understood, Adam.","start":78.855,"end":80.295,"sentiment":"neutral","sentiment_score":0.07621550311644872},{"text":"Well, thank you for your time then.","start":80.295,"end":83.44294,"sentiment":"neutral","sentiment_score":0.25711298627512796}],"sentiment":"neutral","sentiment_score":0.05805301177315414,"num_words":30,"start":63.72,"end":83.44294},{"sentences":[{"text":"I really appreciate you.","start":83.44294,"end":84.80294,"sentiment":"neutral","sentiment_score":0.07417934387922287},{"text":"You have a great day.","start":84.80294,"end":85.94294,"sentiment":"neutral","sentiment_score":0.305692520737648}],"sentiment":"neutral","sentiment_score":0.20279777546723685,"num_words":9,"start":83.44294,"end":85.94294}]}}]},{"alternatives":[{"transcript":"Okay. Adam speaking. Yes. Sorry. Where were you calling from again? Okay. Yeah. I'm good. Thank you. No. Sorry. I'm not. No. Sorry. Nothing. Sorry. Thank you. You too. Bye.","confidence":0.99658203,"words":[{"word":"okay","start":2.0,"end":2.32,"confidence":0.69836426,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.011715002357959747},{"word":"adam","start":2.32,"end":2.72,"confidence":0.9951172,"punctuated_word":"Adam","sentiment":"neutral","sentiment_score":0.006202611140906811},{"word":"speaking","start":2.72,"end":3.22,"confidence":0.99365234,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.01005871407687664},{"word":"yes","start":11.36,"end":11.679999,"confidence":0.8261719,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.011386740021407604},{"word":"sorry","start":11.679999,"end":11.92,"confidence":0.99658203,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.01858554035425186},{"word":"where","start":11.92,"end":12.16,"confidence":0.9980469,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.022768907248973846},{"word":"were","start":12.16,"end":12.24,"confidence":0.9838867,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.01668459177017212},{"word":"you","start":12.24,"end":12.495,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0059422822669148445},{"word":"calling","start":12.495,"end":12.655,"confidence":0.97509766,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.008025696501135826},{"word":"from","start":12.655,"end":12.974999,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.016387388110160828},{"word":"again","start":12.974999,"end":13.474999,"confidence":0.99658203,"punctuated_word":"again?","sentiment":"neutral","sentiment_score":-0.016611266881227493},{"word":"okay","start":20.015,"end":20.515,"confidence":0.9013672,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.2248907834291458},{"word":"yeah","start":21.055,"end":21.375,"confidence":0.9951172,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.3571937084197998},{"word":"i'm","start":21.375,"end":21.535,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.5180647373199463},{"word":"good","start":21.535,"end":21.775,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5609768629074097},{"word":"thank","start":21.775,"end":21.935,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.683709442615509},{"word":"you","start":21.935,"end":22.435,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5963505506515503},{"word":"no","start":47.085,"end":47.325,"confidence":0.74121094,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.07836925983428955},{"word":"sorry","start":47.325,"end":47.645,"confidence":0.9855957,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.08929431438446045},{"word":"i'm","start":47.645,"end":47.805,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.11122295260429382},{"word":"not","start":47.805,"end":48.305,"confidence":0.9848633,"punctuated_word":"not.","sentiment":"neutral","sentiment_score":-0.0970170646905899},{"word":"no","start":60.78,"end":61.245,"confidence":0.9970703,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.033524319529533386},{"word":"sorry","start":70.685,"end":71.185,"confidence":1.0,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.06720352917909622},{"word":"nothing","start":73.965,"end":74.465,"confidence":0.8708496,"punctuated_word":"Nothing.","sentiment":"neutral","sentiment_score":-0.03785867244005203},{"word":"sorry","start":83.88,"end":84.38,"confidence":1.0,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":0.04783916473388672},{"word":"thank","start":84.92,"end":85.24,"confidence":0.9604492,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3657071888446808},{"word":"you","start":85.24,"end":85.74,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.42915481328964233},{"word":"you","start":86.67999,"end":86.92,"confidence":0.9902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.1561274528503418},{"word":"too","start":86.92,"end":87.399994,"confidence":0.9995117,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.14646801352500916},{"word":"bye","start":87.399994,"end":87.899994,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.06150311604142189}],"paragraphs":{"transcript":"\nOkay. Adam speaking. Yes. Sorry. Where were you calling from again?\n\nOkay. Yeah. I'm good. Thank you. No.\n\nSorry. I'm not. No. Sorry. Nothing.\n\nSorry. Thank you. You too. Bye.","paragraphs":[{"sentences":[{"text":"Okay.","start":2.0,"end":2.32,"sentiment":"neutral","sentiment_score":0.011715002357959747},{"text":"Adam speaking.","start":2.32,"end":3.22,"sentiment":"neutral","sentiment_score":0.008130662608891726},{"text":"Yes.","start":11.36,"end":11.679999,"sentiment":"neutral","sentiment_score":0.011386740021407604},{"text":"Sorry.","start":11.679999,"end":11.92,"sentiment":"neutral","sentiment_score":-0.01858554035425186},{"text":"Where were you calling from again?","start":11.92,"end":13.474999,"sentiment":"neutral","sentiment_score":-0.014403355463097492}],"sentiment":"neutral","sentiment_score":-0.0059675095941532745,"num_words":11,"start":2.0,"end":13.474999},{"sentences":[{"text":"Okay.","start":20.015,"end":20.515,"sentiment":"neutral","sentiment_score":0.2248907834291458},{"text":"Yeah.","start":21.055,"end":21.375,"sentiment":"positive","sentiment_score":0.3571937084197998},{"text":"I'm good.","start":21.375,"end":21.775,"sentiment":"positive","sentiment_score":0.539520800113678},{"text":"Thank you.","start":21.775,"end":22.435,"sentiment":"positive","sentiment_score":0.6400299966335297},{"text":"No.","start":47.085,"end":47.325,"sentiment":"neutral","sentiment_score":-0.07836925983428955}],"sentiment":"positive","sentiment_score":0.40897383221558165,"num_words":7,"start":20.015,"end":47.325},{"sentences":[{"text":"Sorry.","start":47.325,"end":47.645,"sentiment":"neutral","sentiment_score":-0.08929431438446045},{"text":"I'm not.","start":47.645,"end":48.305,"sentiment":"neutral","sentiment_score":-0.10412000864744186},{"text":"No.","start":60.78,"end":61.245,"sentiment":"neutral","sentiment_score":-0.033524319529533386},{"text":"Sorry.","start":70.685,"end":71.185,"sentiment":"neutral","sentiment_score":-0.06720352917909622},{"text":"Nothing.","start":73.965,"end":74.465,"sentiment":"neutral","sentiment_score":-0.03785867244005203}],"sentiment":"neutral","sentiment_score":-0.07268680880467097,"num_words":6,"start":47.325,"end":74.465},{"sentences":[{"text":"Sorry.","start":83.88,"end":84.38,"sentiment":"neutral","sentiment_score":0.04783916473388672},{"text":"Thank you.","start":84.92,"end":85.74,"sentiment":"positive","sentiment_score":0.39743100106716156},{"text":"You too.","start":86.67999,"end":87.399994,"sentiment":"neutral","sentiment_score":0.15129773318767548},{"text":"Bye.","start":87.399994,"end":87.899994,"sentiment":"neutral","sentiment_score":0.06150311604142189}],"sentiment":"neutral","sentiment_score":0.20113329154749712,"num_words":6,"start":83.88,"end":87.899994}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Okay. Adam speaking.\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I talking to Adam?\n\nChannel 1: Yes. Sorry. Where were you calling from again?\n\nChannel 0: Oh, I'm from Vigilance AI, Adam. I hope you're doing well today.\n\nChannel 1: Okay. Yeah. I'm good. Thank you.\n\nChannel 0: Oh, that's great. Just a quick one, Adam. We are a cybersecurity company, and our platforms provide an AI security analyst, which work twenty four seven without you hiring a full time security engineer or without you putting too much time into it. Are you available this week for a quick demo, Adam?\n\nChannel 1: No. Sorry. I'm not.\n\nChannel 0: Oh, well, do you have any other time, maybe next week or any time that we can schedule on a demo?\n\nChannel 1: No.\n\nChannel 0: Alright. You know, if you don't mind me asking, what are your what are you guys currently using?\n\nChannel 1: Sorry. Nothing.\n\nChannel 0: Oh, okay. Well, understood, Adam. Well, thank you for your time then. I really\n\nChannel 1: Sorry.\n\nChannel 0: appreciate you. You have\n\nChannel 1: Thank\n\nChannel 0: a great\n\nChannel 1: you.\n\nChannel 0: day.\n\nChannel 1: You too. Bye.","paragraphs":[{"sentences":[{"text":"Okay.","start":2.0,"end":2.32,"sentiment":"neutral","sentiment_score":0.011715002357959747},{"text":"Adam speaking.","start":2.32,"end":3.22,"sentiment":"neutral","sentiment_score":0.008130662608891726}],"sentiment":"neutral","sentiment_score":0.009325442525247732,"channel":1,"num_words":3,"start":2.0,"end":3.22},{"sentences":[{"text":"Oh, hi.","start":4.24,"end":4.98,"sentiment":"neutral","sentiment_score":0.02765382081270218},{"text":"This is Andrew from Vigilance AI.","start":5.12,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.029118682878712814},{"text":"Am I talking to Adam?","start":7.8399997,"end":9.62,"sentiment":"neutral","sentiment_score":0.011772717535495757}],"sentiment":"neutral","sentiment_score":0.022221794351935387,"channel":0,"num_words":13,"start":4.24,"end":9.62},{"sentences":[{"text":"Yes.","start":11.36,"end":11.679999,"sentiment":"neutral","sentiment_score":0.011386740021407604},{"text":"Sorry.","start":11.679999,"end":11.92,"sentiment":"neutral","sentiment_score":-0.01858554035425186},{"text":"Where were you calling from again?","start":11.92,"end":13.474999,"sentiment":"neutral","sentiment_score":-0.014403355463097492}],"sentiment":"neutral","sentiment_score":-0.011702366638928652,"channel":1,"num_words":8,"start":11.36,"end":13.474999},{"sentences":[{"text":"Oh, I'm from Vigilance AI, Adam.","start":14.465,"end":17.845,"sentiment":"neutral","sentiment_score":0.10750744491815567},{"text":"I hope you're doing well today.","start":18.065,"end":19.605,"sentiment":"positive","sentiment_score":0.40035757422447205}],"sentiment":"neutral","sentiment_score":0.25393250957131386,"channel":0,"num_words":12,"start":14.465,"end":19.605},{"sentences":[{"text":"Okay.","start":20.015,"end":20.515,"sentiment":"neutral","sentiment_score":0.2248907834291458},{"text":"Yeah.","start":21.055,"end":21.375,"sentiment":"positive","sentiment_score":0.3571937084197998},{"text":"I'm good.","start":21.375,"end":21.775,"sentiment":"positive","sentiment_score":0.539520800113678},{"text":"Thank you.","start":21.775,"end":22.435,"sentiment":"positive","sentiment_score":0.6400299966335297}],"sentiment":"positive","sentiment_score":0.49019768089056015,"channel":1,"num_words":6,"start":20.015,"end":22.435},{"sentences":[{"text":"Oh, that's great.","start":23.185001,"end":24.325,"sentiment":"positive","sentiment_score":0.5557447969913483},{"text":"Just a quick one, Adam.","start":24.865,"end":26.385,"sentiment":"neutral","sentiment_score":0.16238480657339097},{"text":"We are a cybersecurity company, and our platforms provide an AI security analyst, which work twenty four seven without you hiring a full time security engineer or without you putting too much time into it.","start":26.385,"end":41.37,"sentiment":"neutral","sentiment_score":0.12355540075472422},{"text":"Are you available this week for a quick demo, Adam?","start":42.515,"end":45.495,"sentiment":"neutral","sentiment_score":0.055308235436677934}],"sentiment":"neutral","sentiment_score":0.13880527933251183,"channel":0,"num_words":53,"start":23.185001,"end":45.495},{"sentences":[{"text":"No.","start":47.085,"end":47.325,"sentiment":"neutral","sentiment_score":-0.07836925983428955},{"text":"Sorry.","start":47.325,"end":47.645,"sentiment":"neutral","sentiment_score":-0.08929431438446045},{"text":"I'm not.","start":47.645,"end":48.305,"sentiment":"neutral","sentiment_score":-0.10412000864744186}],"sentiment":"neutral","sentiment_score":-0.09397589787840843,"channel":1,"num_words":4,"start":47.085,"end":48.305},{"sentences":[{"text":"Oh, well, do you have any other time, maybe next week or any time that we can schedule on a demo?","start":49.635,"end":59.5,"sentiment":"neutral","sentiment_score":0.0006844669225670042}],"sentiment":"neutral","sentiment_score":0.0006844669225670042,"channel":0,"num_words":21,"start":49.635,"end":59.5},{"sentences":[{"text":"No.","start":60.78,"end":61.245,"sentiment":"neutral","sentiment_score":-0.033524319529533386}],"sentiment":"neutral","sentiment_score":-0.033524319529533386,"channel":1,"num_words":1,"start":60.78,"end":61.245},{"sentences":[{"text":"Alright.","start":63.72,"end":64.22,"sentiment":"neutral","sentiment_score":-0.006581265013664961},{"text":"You know, if you don't mind me asking, what are your what are you guys currently using?","start":64.6,"end":70.475,"sentiment":"neutral","sentiment_score":-0.018999512362129548}],"sentiment":"neutral","sentiment_score":-0.018309609731659293,"channel":0,"num_words":18,"start":63.72,"end":70.475},{"sentences":[{"text":"Sorry.","start":70.685,"end":71.185,"sentiment":"neutral","sentiment_score":-0.06720352917909622},{"text":"Nothing.","start":73.965,"end":74.465,"sentiment":"neutral","sentiment_score":-0.03785867244005203}],"sentiment":"neutral","sentiment_score":-0.05253110080957413,"channel":1,"num_words":2,"start":70.685,"end":74.465},{"sentences":[{"text":"Oh, okay.","start":78.375,"end":78.855,"sentiment":"neutral","sentiment_score":0.021362957544624805},{"text":"Well, understood, Adam.","start":78.855,"end":80.295,"sentiment":"neutral","sentiment_score":0.07621550311644872},{"text":"Well, thank you for your time then.","start":80.295,"end":83.44294,"sentiment":"neutral","sentiment_score":0.25711298627512796},{"text":"I really","start":83.44294,"end":84.08294,"sentiment":"neutral","sentiment_score":-0.030633918941020966}],"sentiment":"neutral","sentiment_score":0.14356396360588924,"channel":0,"num_words":14,"start":78.375,"end":84.08294},{"sentences":[{"text":"Sorry.","start":83.88,"end":84.38,"sentiment":"neutral","sentiment_score":0.04783916473388672}],"sentiment":"neutral","sentiment_score":0.04783916473388672,"channel":1,"num_words":1,"start":83.88,"end":84.38},{"sentences":[{"text":"appreciate you.","start":84.08294,"end":84.80294,"sentiment":"neutral","sentiment_score":0.1789926066994667},{"text":"You have","start":84.80294,"end":84.952934,"sentiment":"neutral","sentiment_score":0.1297190859913826}],"sentiment":"neutral","sentiment_score":0.15435584634542465,"channel":0,"num_words":4,"start":84.08294,"end":84.952934},{"sentences":[{"text":"Thank","start":84.92,"end":85.24,"sentiment":"positive","sentiment_score":0.3657071888446808}],"sentiment":"positive","sentiment_score":0.3657071888446808,"channel":1,"num_words":1,"start":84.92,"end":85.24},{"sentences":[{"text":"a great","start":84.952934,"end":85.44294,"sentiment":"positive","sentiment_score":0.517986923456192}],"sentiment":"positive","sentiment_score":0.517986923456192,"channel":0,"num_words":2,"start":84.952934,"end":85.44294},{"sentences":[{"text":"you.","start":85.24,"end":85.74,"sentiment":"positive","sentiment_score":0.42915481328964233}],"sentiment":"positive","sentiment_score":0.42915481328964233,"channel":1,"num_words":1,"start":85.24,"end":85.74},{"sentences":[{"text":"day.","start":85.44294,"end":85.94294,"sentiment":"neutral","sentiment_score":0.2330505847930908}],"sentiment":"neutral","sentiment_score":0.2330505847930908,"channel":0,"num_words":1,"start":85.44294,"end":85.94294},{"sentences":[{"text":"You too.","start":86.67999,"end":87.399994,"sentiment":"neutral","sentiment_score":0.15129773318767548},{"text":"Bye.","start":87.399994,"end":87.899994,"sentiment":"neutral","sentiment_score":0.06150311604142189}],"sentiment":"neutral","sentiment_score":0.12136619413892429,"channel":1,"num_words":3,"start":86.67999,"end":87.899994}]},"summary":{"result":"success","short":"An agent fromGenerationance AI called Adam to offer a cybersecurity company's AI security analysts for a free demo. Adam declined the offer, stating that he is not currently hiring a full-time security engineer or putting too much time into it. The agent asked Adam what his company is currently using, but Adam did not answer and the call ended politely."},"intents":{"segments":[{"text":"We are a cybersecurity company, and our platforms provide an AI security analyst, which work twenty four seven without you hiring a full time security engineer or without you putting too much time into it. Are you available this week for a quick demo, Adam? No. Sorry.","start_word":50,"end_word":96,"intents":[{"intent":"Provide security analyst","confidence_score":0.0172354}]},{"text":"Are you available this week for a quick demo, Adam? No. Sorry.","start_word":85,"end_word":96,"intents":[{"intent":"Schedule demo","confidence_score":0.16707125}]}]},"sentiments":{"segments":[{"text":"Okay. Adam speaking. Oh, hi. This is Andrew from Vigilance AI. Am I talking to Adam? Yes. Sorry. Where were you calling from again? Oh, I'm from Vigilance AI, Adam.","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":0.03665069118142128},{"text":"I hope you're doing well today.","start_word":30,"end_word":35,"sentiment":"positive","sentiment_score":0.3924299776554108},{"text":"Okay.","start_word":36,"end_word":36,"sentiment":"neutral","sentiment_score":0.2248907834291458},{"text":"Yeah. I'm good. Thank you. Oh, that's great.","start_word":37,"end_word":44,"sentiment":"positive","sentiment_score":0.5424183011054993},{"text":"Just a quick one, Adam. We are a cybersecurity company, and our platforms provide an AI security analyst, which work twenty four seven without you hiring a full time security engineer or without you putting too much time into it. Are you available this week for a quick demo, Adam? No. Sorry. I'm not. Oh, well, do you have any other time, maybe next week or any time that we can schedule on a demo? No. Alright. You know, if you don't mind me asking, what are your what are you guys currently using? Sorry. Nothing. Oh, okay. Well, understood, Adam. Well, thank you for your time then. I really Sorry. appreciate you.","start_word":45,"end_word":157,"sentiment":"neutral","sentiment_score":0.05672972649335861},{"text":"You have Thank a great you.","start_word":158,"end_word":163,"sentiment":"positive","sentiment_score":0.3791127204895019},{"text":"day. You too. Bye.","start_word":164,"end_word":167,"sentiment":"neutral","sentiment_score":0.14517875015735626}],"average":{"sentiment":"neutral","sentiment_score":0.11315561209613012}}}}