{"metadata":{"transaction_key":"deprecated","request_id":"01a00d55-7743-7100-acff-2f3977bbbd18","sha256":"f32f51f9494713c2d5bb3144f11ddb8e800eb95054f4f8fa59cddde65d10785c","created":"2026-08-17T01:28:20.922Z","duration":17.207937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"Hello?","confidence":0.95825195,"words":[{"word":"hello","start":3.28,"end":3.78,"confidence":0.95825195,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.0586790032684803}],"paragraphs":{"transcript":"\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.0586790032684803}],"sentiment":"neutral","sentiment_score":0.0586790032684803,"num_words":1,"start":3.28,"end":3.78}]}}]},{"alternatives":[{"transcript":"Hi. You've reached Wayne. Please leave a message after the beep.","confidence":0.9926758,"words":[{"word":"hi","start":2.6399999,"end":2.8,"confidence":0.9387207,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.09993000328540802},{"word":"you've","start":2.8,"end":2.96,"confidence":0.9753418,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.02202754095196724},{"word":"reached","start":2.96,"end":3.28,"confidence":0.9970703,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.019201628863811493},{"word":"wayne","start":3.28,"end":3.78,"confidence":0.9926758,"punctuated_word":"Wayne.","sentiment":"neutral","sentiment_score":-0.026680752635002136},{"word":"please","start":4.24,"end":4.48,"confidence":0.8588867,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.43556877970695496},{"word":"leave","start":4.48,"end":4.72,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3733234107494354},{"word":"a","start":4.72,"end":4.7999997,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.378233939409256},{"word":"message","start":4.7999997,"end":5.12,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4014093577861786},{"word":"after","start":5.12,"end":5.44,"confidence":0.99609375,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4245902597904206},{"word":"the","start":5.44,"end":5.52,"confidence":0.9770508,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5476768612861633},{"word":"beep","start":5.52,"end":6.002875,"confidence":0.96191406,"punctuated_word":"beep.","sentiment":"neutral","sentiment_score":-0.3135473430156708}],"paragraphs":{"transcript":"\nHi. You've reached Wayne. Please leave a message after the beep.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.6399999,"end":2.8,"sentiment":"neutral","sentiment_score":0.09993000328540802},{"text":"You've reached Wayne.","start":2.8,"end":3.78,"sentiment":"neutral","sentiment_score":0.004849472393592198},{"text":"Please leave a message after the beep.","start":4.24,"end":6.002875,"sentiment":"negative","sentiment_score":-0.41062142167772564}],"sentiment":"neutral","sentiment_score":-0.2508974119343541,"num_words":11,"start":2.6399999,"end":6.002875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Wayne.\n\nChannel 0: Hello?\n\nChannel 1: Please leave a message after the beep.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.6399999,"end":2.8,"sentiment":"neutral","sentiment_score":0.09993000328540802},{"text":"You've reached Wayne.","start":2.8,"end":3.78,"sentiment":"neutral","sentiment_score":0.004849472393592198}],"sentiment":"neutral","sentiment_score":0.028619605116546154,"channel":1,"num_words":4,"start":2.6399999,"end":3.78},{"sentences":[{"text":"Hello?","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.0586790032684803}],"sentiment":"neutral","sentiment_score":0.0586790032684803,"channel":0,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"Please leave a message after the beep.","start":4.24,"end":6.002875,"sentiment":"negative","sentiment_score":-0.41062142167772564}],"sentiment":"negative","sentiment_score":-0.41062142167772564,"channel":1,"num_words":7,"start":4.24,"end":6.002875}]},"summary":{"result":"success","short":"Hi. You've reached Hello? Wayne. Please leave a message after the beep."},"intents":{"segments":[{"text":"Please leave a message after the beep.","start_word":5,"end_word":11,"intents":[{"intent":"Leave a message","confidence_score":0.08721213}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Hello? Wayne.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.03491407632827759},{"text":"Please leave a message after the beep.","start_word":5,"end_word":11,"sentiment":"negative","sentiment_score":-0.40858733654022217}],"average":{"sentiment":"neutral","sentiment_score":-0.19739618755522229}}}}