{"metadata":{"transaction_key":"deprecated","request_id":"01a03625-8758-7390-8d67-b062ca8b61bd","sha256":"89447302804edbd6c20d038229c59d30a4b41207802baaf909cfdec30bc7f493","created":"2026-08-24T23:40:24.965Z","duration":6.6959376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Miles. Sorry to hear me. If you called calling, I'm afraid that I can't call","confidence":0.97802734,"words":[{"word":"hi","start":1.8399999,"end":2.08,"confidence":0.7504883,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.03296927362680435},{"word":"this","start":2.08,"end":2.32,"confidence":0.99609375,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.04324287176132202},{"word":"is","start":2.32,"end":2.3999999,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.043457239866256714},{"word":"miles","start":2.3999999,"end":2.8999999,"confidence":0.93237305,"punctuated_word":"Miles.","sentiment":"neutral","sentiment_score":0.04614470526576042},{"word":"sorry","start":2.96,"end":3.1999998,"confidence":0.9707031,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.27395758032798767},{"word":"to","start":3.1999998,"end":3.36,"confidence":0.7939453,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4551171362400055},{"word":"hear","start":3.36,"end":3.6,"confidence":0.14868164,"punctuated_word":"hear","sentiment":"negative","sentiment_score":-0.5110414624214172},{"word":"me","start":3.6,"end":4.1,"confidence":0.6990967,"punctuated_word":"me.","sentiment":"negative","sentiment_score":-0.5052026510238647},{"word":"if","start":4.24,"end":4.48,"confidence":0.9892578,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.7387552261352539},{"word":"you","start":4.48,"end":4.64,"confidence":0.97802734,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7026594877243042},{"word":"called","start":4.64,"end":4.96,"confidence":0.26293945,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7358039021492004},{"word":"calling","start":4.96,"end":5.46,"confidence":0.86743164,"punctuated_word":"calling,","sentiment":"negative","sentiment_score":-0.7249938249588013},{"word":"i'm","start":5.52,"end":5.68,"confidence":0.9946289,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.8369888067245483},{"word":"afraid","start":5.68,"end":6.0,"confidence":0.9980469,"punctuated_word":"afraid","sentiment":"negative","sentiment_score":-0.8455312252044678},{"word":"that","start":6.0,"end":6.16,"confidence":0.9902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.7794997096061707},{"word":"i","start":6.16,"end":6.24,"confidence":0.98291016,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7869052886962891},{"word":"can't","start":6.24,"end":6.3999996,"confidence":0.9831543,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7822319269180298},{"word":"call","start":6.3999996,"end":6.6959376,"confidence":0.71484375,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.40439218282699585}],"paragraphs":{"transcript":"\nHi. This is Miles. Sorry to hear me. If you called calling, I'm afraid that I can't call","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.03296927362680435},{"text":"This is Miles.","start":2.08,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.04428160563111305},{"text":"Sorry to hear me.","start":2.96,"end":4.1,"sentiment":"negative","sentiment_score":-0.4363297075033188},{"text":"If you called calling, I'm afraid that I can't call","start":4.24,"end":6.6959376,"sentiment":"negative","sentiment_score":-0.7337761580944061}],"sentiment":"negative","sentiment_score":-0.49540368446873295,"num_words":18,"start":1.8399999,"end":6.6959376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Miles. Sorry to hear me. If you called calling, I'm afraid that I can't call","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.03296927362680435},{"text":"This is Miles.","start":2.08,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.04428160563111305},{"text":"Sorry to hear me.","start":2.96,"end":4.1,"sentiment":"negative","sentiment_score":-0.4363297075033188},{"text":"If you called calling, I'm afraid that I can't call","start":4.24,"end":6.6959376,"sentiment":"negative","sentiment_score":-0.7337761580944061}],"sentiment":"negative","sentiment_score":-0.49540368446873295,"channel":1,"num_words":18,"start":1.8399999,"end":6.6959376}]},"summary":{"result":"success","short":"Hi. This is Miles. Sorry to hear me. If you called calling, I'm afraid that I can't call"},"intents":{"segments":[{"text":"Sorry to hear me.","start_word":4,"end_word":7,"intents":[{"intent":"Reject call","confidence_score":0.0021382207}]}]},"sentiments":{"segments":[{"text":"Hi. This is Miles.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.04158182442188263},{"text":"Sorry to hear me. If you called calling, I'm afraid that I can't call","start_word":4,"end_word":17,"sentiment":"negative","sentiment_score":-0.6966570615768433}],"average":{"sentiment":"negative","sentiment_score":-0.505261774416323}}}}