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Thank you.","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.32,"end":1.3,"sentiment":"neutral","sentiment_score":-0.12019006162881851},{"text":"The person you are trying to reach is not available.","start":1.36,"end":3.78,"sentiment":"negative","sentiment_score":-0.4016037374734879},{"text":"At the tone, please record your message.","start":4.0,"end":6.18,"sentiment":"neutral","sentiment_score":-0.16522602524076188},{"text":"When you have finished recording, you may hang up.","start":6.3199997,"end":8.98,"sentiment":"neutral","sentiment_score":-0.15452448940939373}],"sentiment":"neutral","sentiment_score":-0.2387555221031452,"channel":1,"num_words":29,"start":0.32,"end":8.98},{"sentences":[{"text":"Hi, Cameron.","start":10.0,"end":10.82,"sentiment":"neutral","sentiment_score":0.014589596539735794},{"text":"I know life is busy, but we kindly request you provide an update in reference to your outstanding.","start":11.04,"end":18.715,"sentiment":"neutral","sentiment_score":-0.08186693489551544},{"text":"We sent you an email Thursday.","start":19.735,"end":23.275,"sentiment":"neutral","sentiment_score":-0.004619761059681575},{"text":"We kindly request your response to our email or give us a callback.","start":23.975,"end":28.91,"sentiment":"neutral","sentiment_score":-0.012605652786218204},{"text":"We're open until 6PM today.","start":29.050001,"end":31.390001,"sentiment":"neutral","sentiment_score":0.10092299580574035}],"sentiment":"neutral","sentiment_score":-0.025713697922500698,"channel":0,"num_words":44,"start":10.0,"end":31.390001},{"sentences":[{"text":"We are trying to collaborate with you in reference with this matter.","start":32.010002,"end":35.87,"sentiment":"neutral","sentiment_score":0.24154001101851463},{"text":"In that way, we could avoid any service disruption.","start":36.366875,"end":39.986874,"sentiment":"neutral","sentiment_score":0.0700052132209142},{"text":"We await your response.","start":41.726875,"end":43.106873,"sentiment":"neutral","sentiment_score":0.17054419592022896},{"text":"Thank you.","start":43.246876,"end":43.906876,"sentiment":"positive","sentiment_score":0.4205435961484909}],"sentiment":"neutral","sentiment_score":0.18710337137734448,"channel":0,"num_words":27,"start":32.010002,"end":43.906876}]},"summary":{"result":"success","short":"The representative from a company is calling the customer, Cameron, in reference to an outstanding matter. 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When you have finished recording, you may hang up. Hi, Cameron. I know life is busy, but we kindly request you provide an update in reference to your outstanding. We sent you an email Thursday. We kindly request your response to our email or give us a callback. We're open until 6PM today. We are trying to collaborate with you in reference with this matter. In that way, we could avoid any service disruption. We await your response.","start_word":13,"end_word":97,"sentiment":"neutral","sentiment_score":0.004042475018650293},{"text":"Thank you.","start_word":98,"end_word":99,"sentiment":"positive","sentiment_score":0.5054486989974976}],"average":{"sentiment":"neutral","sentiment_score":-0.023765398025512696}}}}