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We got it here for 12:30. Because you're from no. You're fine. And you're from SA. Right? Yes. Same here, man. I was just calling basically before yeah. So the the business is based in Perth, suburb stock, but I'm working remotely. So I'm I'm in Perth myself. Yeah. Yeah. So I I was honestly I was calling before the demo call just to basically gain a bit more understanding about the business and what your goals are in terms of what made you actually interested in suburb stack. Are you guys in a position right now to take on some more work? Yes. Yes. Yes. Okay. So from my understanding, most of the work coming in right now is through word-of-mouth or referrals. You're not doing anything in terms of Google SEO, Google Ads, or anything like that. Yeah. Yeah, man. A lot of the people we work with, we hear the exact same thing, man. Worked with an agency before and got absolutely firm. Seems to be a common occurrence. So out out of curiosity, what what were your agencies? What were they actually charging you in the past, and what were they actually doing for you? Yep. Yep. Yes. Yeah, man. In terms of Facebook and Meta, it's not the best form of marketing for service based businesses. For for the reason that you're getting a lot of tire kickers and time wasters for starters, but it's also the search intent behind. So if someone wants the job done, you know, they're gonna be looking on Google with search intent behind it. They're not gonna be waiting for a Facebook ad to pop up. You know what I mean? Yep. You're all, man. You're alright, man. Yep. Yep. I see. Yeah. You're you're finding the same issue a lot of people find when running Facebook ads. It's a lot of time wasted and not actual serious qualified customers. Is that is that right and thanks, sir? Yeah. And then for that reason, that's why we we target Google instead because you're gonna get qualified and serious clients. So in terms of the actual service you wanna market, I can see here you've got elevate your outdoor experience. What is the main job or the service you wanna actually bring in? Like, what job you wanna actually get more of so I can tailor this around what you're specifically looking for? Yep. Yep. Yeah. Okay. Should we start with fencing, the main service, and then we can have a look at the goal as well? But it seems like okay. Cool. And in terms of your service area, are you relatively flexible? Like, would you be open to servicing all of Adelaide or is there a more specific service area that you wanna target? Alright. So I'll put your your service area as Adelaide. Okay? Perfect. Alright. Well, that's enough for me. I will meet you at 12:30. And from there, we'll obviously show you how the software works and the strategy we're using. So I will speak to you soon. Alright? Yeah. Thanks, honey. 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Sonny. How are you doing? It's just Daniel here from SuburbStack. Yeah. I'm good.\n\nThank you, man. I'm just getting back to you in regards to your demo call today. Yeah. Cool, man. We got it here for 12:30.\n\nBecause you're from no. You're fine. And you're from SA. Right? Yes.\n\nSame here, man. I was just calling basically before yeah. So the the business is based in Perth, suburb stock, but I'm working remotely. So I'm I'm in Perth myself. Yeah.\n\nYeah. So I I was honestly I was calling before the demo call just to basically gain a bit more understanding about the business and what your goals are in terms of what made you actually interested in suburb stack. Are you guys in a position right now to take on some more work? Yes. Yes.\n\nYes. Okay. So from my understanding, most of the work coming in right now is through word-of-mouth or referrals. You're not doing anything in terms of Google SEO, Google Ads, or anything like that. Yeah.\n\nYeah, man. A lot of the people we work with, we hear the exact same thing, man. Worked with an agency before and got absolutely firm. Seems to be a common occurrence. So out out of curiosity, what what were your agencies?\n\nWhat were they actually charging you in the past, and what were they actually doing for you? Yep. Yep. Yes. Yeah, man.\n\nIn terms of Facebook and Meta, it's not the best form of marketing for service based businesses. For for the reason that you're getting a lot of tire kickers and time wasters for starters, but it's also the search intent behind. So if someone wants the job done, you know, they're gonna be looking on Google with search intent behind it. They're not gonna be waiting for a Facebook ad to pop up. You know what I mean?\n\nYep. You're all, man. You're alright, man. Yep. Yep.\n\nI see. Yeah. You're you're finding the same issue a lot of people find when running Facebook ads. It's a lot of time wasted and not actual serious qualified customers. Is that is that right and thanks, sir?\n\nYeah. And then for that reason, that's why we we target Google instead because you're gonna get qualified and serious clients. So in terms of the actual service you wanna market, I can see here you've got elevate your outdoor experience. What is the main job or the service you wanna actually bring in? Like, what job you wanna actually get more of so I can tailor this around what you're specifically looking for?\n\nYep. Yep. Yeah. Okay. Should we start with fencing, the main service, and then we can have a look at the goal as well?\n\nBut it seems like okay. Cool. And in terms of your service area, are you relatively flexible? Like, would you be open to servicing all of Adelaide or is there a more specific service area that you wanna target? Alright.\n\nSo I'll put your your service area as Adelaide. Okay? Perfect. Alright. Well, that's enough for me.\n\nI will meet you at 12:30. And from there, we'll obviously show you how the software works and the strategy we're using. So I will speak to you soon. Alright? Yeah.\n\nThanks, honey. Bye bye.","paragraphs":[{"sentences":[{"text":"Hey, Sonny.","start":3.28,"end":3.84,"sentiment":"neutral","sentiment_score":0.09877690300345421},{"text":"How are you doing?","start":3.84,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.17086198180913925},{"text":"It's just Daniel here from SuburbStack.","start":4.3199997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.09698968753218651},{"text":"Yeah.","start":9.92,"end":10.24,"sentiment":"positive","sentiment_score":0.33612874150276184},{"text":"I'm good.","start":10.24,"end":10.559999,"sentiment":"positive","sentiment_score":0.5836383998394012}],"sentiment":"neutral","sentiment_score":0.19775635997454324,"num_words":15,"start":3.28,"end":10.559999},{"sentences":[{"text":"Thank you, man.","start":10.559999,"end":11.2,"sentiment":"positive","sentiment_score":0.6989646355311075},{"text":"I'm just getting back to you in regards to your demo call today.","start":11.2,"end":13.905,"sentiment":"positive","sentiment_score":0.3344533168352567},{"text":"Yeah.","start":18.465,"end":18.865,"sentiment":"neutral","sentiment_score":0.11623608320951462},{"text":"Cool, man.","start":18.865,"end":19.605,"sentiment":"neutral","sentiment_score":0.16567550599575043},{"text":"We got it here for 12:30.","start":23.185,"end":25.525,"sentiment":"neutral","sentiment_score":0.06205966758231322}],"sentiment":"neutral","sentiment_score":0.2905892850458622,"num_words":25,"start":10.559999,"end":25.525},{"sentences":[{"text":"Because you're from no.","start":26.465,"end":30.01,"sentiment":"neutral","sentiment_score":0.023156114388257265},{"text":"You're fine.","start":30.01,"end":30.41,"sentiment":"neutral","sentiment_score":0.07104397192597389},{"text":"And you're from SA.","start":30.41,"end":31.289999,"sentiment":"neutral","sentiment_score":0.02598642511293292},{"text":"Right?","start":31.289999,"end":31.789999,"sentiment":"neutral","sentiment_score":0.02833852171897888},{"text":"Yes.","start":35.37,"end":35.77,"sentiment":"neutral","sentiment_score":0.03601472079753876}],"sentiment":"neutral","sentiment_score":0.033584278697768845,"num_words":12,"start":26.465,"end":35.77},{"sentences":[{"text":"Same here, man.","start":35.77,"end":36.75,"sentiment":"neutral","sentiment_score":0.03510826826095581},{"text":"I was just calling basically before yeah.","start":37.05,"end":40.489998,"sentiment":"neutral","sentiment_score":0.011922861582466535},{"text":"So the the business is based in Perth, suburb stock, but I'm working remotely.","start":40.489998,"end":45.695,"sentiment":"neutral","sentiment_score":0.017659434250422885},{"text":"So I'm I'm in Perth myself.","start":45.695,"end":47.074997,"sentiment":"neutral","sentiment_score":0.024203786936899025},{"text":"Yeah.","start":47.135,"end":47.635,"sentiment":"neutral","sentiment_score":0.03059178963303566}],"sentiment":"neutral","sentiment_score":0.01973649763291882,"num_words":31,"start":35.77,"end":47.635},{"sentences":[{"text":"Yeah.","start":50.094997,"end":50.495,"sentiment":"neutral","sentiment_score":0.03162413462996483},{"text":"So I I was honestly I was calling before the demo call just to basically gain a bit more understanding about the business and what your goals are in terms of what made you actually interested in suburb stack.","start":50.495,"end":63.92,"sentiment":"neutral","sentiment_score":0.10860731166142684},{"text":"Are you guys in a position right now to take on some more work?","start":63.92,"end":66.82,"sentiment":"neutral","sentiment_score":0.019051292512033666},{"text":"Yes.","start":82.925,"end":83.005,"sentiment":"neutral","sentiment_score":0.00505693256855011},{"text":"Yes.","start":83.005,"end":83.505,"sentiment":"neutral","sentiment_score":0.0003123525530099869}],"sentiment":"neutral","sentiment_score":0.08106065481635076,"num_words":56,"start":50.094997,"end":83.505},{"sentences":[{"text":"Yes.","start":96.24,"end":96.74,"sentiment":"neutral","sentiment_score":-0.16015738248825073},{"text":"Okay.","start":119.880005,"end":120.28,"sentiment":"neutral","sentiment_score":-0.00993392989039421},{"text":"So from my understanding, most of the work coming in right now is through word-of-mouth or referrals.","start":120.28,"end":125.340004,"sentiment":"neutral","sentiment_score":0.033507410875138116},{"text":"You're not doing anything in terms of Google SEO, Google Ads, or anything like that.","start":125.4,"end":135.525,"sentiment":"neutral","sentiment_score":-0.26381021440029145},{"text":"Yeah.","start":144.78,"end":145.28,"sentiment":"neutral","sentiment_score":-0.042764388024806976}],"sentiment":"neutral","sentiment_score":-0.1028680837580136,"num_words":35,"start":96.24,"end":145.28},{"sentences":[{"text":"Yeah, man.","start":154.895,"end":155.535,"sentiment":"neutral","sentiment_score":-0.023170949891209602},{"text":"A lot of the people we work with, we hear the exact same thing, man.","start":155.535,"end":159.215,"sentiment":"neutral","sentiment_score":0.022371430322527884},{"text":"Worked with an agency before and got absolutely firm.","start":159.215,"end":162.435,"sentiment":"neutral","sentiment_score":0.055856367159220904},{"text":"Seems to be a common occurrence.","start":163.855,"end":165.395,"sentiment":"neutral","sentiment_score":0.07299153010050456},{"text":"So out out of curiosity, what what were your agencies?","start":166.575,"end":170.69,"sentiment":"neutral","sentiment_score":0.03543506786227226}],"sentiment":"neutral","sentiment_score":0.03771992187414851,"num_words":42,"start":154.895,"end":170.69},{"sentences":[{"text":"What were they actually charging you in the past, and what were they actually doing for you?","start":170.83,"end":174.61,"sentiment":"neutral","sentiment_score":0.053424085983458686},{"text":"Yep.","start":181.245,"end":181.745,"sentiment":"neutral","sentiment_score":0.05435676500201225},{"text":"Yep.","start":186.205,"end":186.705,"sentiment":"neutral","sentiment_score":0.04616691172122955},{"text":"Yes.","start":199.94,"end":200.44,"sentiment":"neutral","sentiment_score":-0.08981090784072876},{"text":"Yeah, man.","start":217.035,"end":217.755,"sentiment":"neutral","sentiment_score":-0.21760879456996918}],"sentiment":"neutral","sentiment_score":0.021986574611880562,"num_words":22,"start":170.83,"end":217.755},{"sentences":[{"text":"In terms of Facebook and Meta, it's not the best form of marketing for service based businesses.","start":217.755,"end":223.775,"sentiment":"negative","sentiment_score":-0.42565153977450204},{"text":"For for the reason that you're getting a lot of tire kickers and time wasters for starters, but it's also the search intent behind.","start":224.84,"end":233.02,"sentiment":"neutral","sentiment_score":-0.10790891122693817},{"text":"So if someone wants the job done, you know, they're gonna be looking on Google with search intent behind it.","start":233.4,"end":240.015,"sentiment":"neutral","sentiment_score":0.03846785593777895},{"text":"They're not gonna be waiting for a Facebook ad to pop up.","start":240.015,"end":242.495,"sentiment":"neutral","sentiment_score":-0.03275710763409734},{"text":"You know what I mean?","start":242.495,"end":243.55501,"sentiment":"neutral","sentiment_score":-0.02193133533000946}],"sentiment":"neutral","sentiment_score":-0.12255480634764983,"num_words":78,"start":217.755,"end":243.55501},{"sentences":[{"text":"Yep.","start":259.93,"end":260.43,"sentiment":"neutral","sentiment_score":-0.012357878498733044},{"text":"You're all, man.","start":260.49,"end":261.38998,"sentiment":"neutral","sentiment_score":-0.04605150346954664},{"text":"You're alright, man.","start":318.93,"end":319.83,"sentiment":"neutral","sentiment_score":0.00602332130074501},{"text":"Yep.","start":330.345,"end":330.845,"sentiment":"neutral","sentiment_score":-0.024953968822956085},{"text":"Yep.","start":346.9,"end":347.22,"sentiment":"neutral","sentiment_score":-0.21451698243618011}],"sentiment":"neutral","sentiment_score":-0.041323708473808236,"num_words":9,"start":259.93,"end":347.22},{"sentences":[{"text":"I see.","start":347.22,"end":347.96,"sentiment":"neutral","sentiment_score":-0.16251442581415176},{"text":"Yeah.","start":353.78,"end":354.28,"sentiment":"neutral","sentiment_score":-0.11618881672620772},{"text":"You're you're finding the same issue a lot of people find when running Facebook ads.","start":359.125,"end":363.285,"sentiment":"negative","sentiment_score":-0.49506706396738687},{"text":"It's a lot of time wasted and not actual serious qualified customers.","start":363.285,"end":368.105,"sentiment":"negative","sentiment_score":-0.5775616665681204},{"text":"Is that is that right and thanks, sir?","start":368.725,"end":370.65,"sentiment":"neutral","sentiment_score":-0.05126764555461705}],"sentiment":"negative","sentiment_score":-0.4002132839768341,"num_words":38,"start":347.22,"end":370.65},{"sentences":[{"text":"Yeah.","start":375.37,"end":375.69,"sentiment":"neutral","sentiment_score":-0.05338327959179878},{"text":"And then for that reason, that's why we we target Google instead because you're gonna get qualified and serious clients.","start":375.69,"end":382.11,"sentiment":"neutral","sentiment_score":0.3276296153664589},{"text":"So in terms of the actual service you wanna market, I can see here you've got elevate your outdoor experience.","start":383.985,"end":390.085,"sentiment":"positive","sentiment_score":0.46618409007787703},{"text":"What is the main job or the service you wanna actually bring in?","start":390.705,"end":395.125,"sentiment":"neutral","sentiment_score":0.21121847056425536},{"text":"Like, what job you wanna actually get more of so I can tailor this around what you're specifically looking for?","start":395.26498,"end":402.09,"sentiment":"neutral","sentiment_score":0.21636482439935206}],"sentiment":"neutral","sentiment_score":0.30940577614347675,"num_words":74,"start":375.37,"end":402.09},{"sentences":[{"text":"Yep.","start":411.66998,"end":412.005,"sentiment":"neutral","sentiment_score":0.10518144071102142},{"text":"Yep.","start":438.59998,"end":439.09998,"sentiment":"neutral","sentiment_score":0.12946084141731262},{"text":"Yeah.","start":445.155,"end":445.315,"sentiment":"neutral","sentiment_score":0.06758320331573486},{"text":"Okay.","start":445.315,"end":445.815,"sentiment":"neutral","sentiment_score":0.07580156624317169},{"text":"Should we start with fencing, the main service, and then we can have a look at the goal as well?","start":447.555,"end":453.875,"sentiment":"neutral","sentiment_score":0.08946933634579182}],"sentiment":"neutral","sentiment_score":0.09030890744179487,"num_words":24,"start":411.66998,"end":453.875},{"sentences":[{"text":"But it seems like okay.","start":453.875,"end":460.42,"sentiment":"neutral","sentiment_score":0.07029081657528877},{"text":"Cool.","start":460.42,"end":460.92,"sentiment":"neutral","sentiment_score":0.21018032729625705},{"text":"And in terms of your service area, are you relatively flexible?","start":460.98,"end":466.92,"sentiment":"neutral","sentiment_score":0.10560431466861205},{"text":"Like, would you be open to servicing all of Adelaide or is there a more specific service area that you wanna target?","start":466.98,"end":474.41498,"sentiment":"neutral","sentiment_score":0.08424906331029805},{"text":"Alright.","start":487.67,"end":488.15002,"sentiment":"neutral","sentiment_score":0.11772888898849489}],"sentiment":"neutral","sentiment_score":0.09236225383356214,"num_words":40,"start":453.875,"end":488.15002},{"sentences":[{"text":"So I'll put your your service area as Adelaide.","start":488.15002,"end":491.37003,"sentiment":"neutral","sentiment_score":0.10499481360117595},{"text":"Okay?","start":491.51,"end":492.01,"sentiment":"neutral","sentiment_score":0.11381114274263382},{"text":"Perfect.","start":495.35,"end":495.85,"sentiment":"positive","sentiment_score":0.39782270789146423},{"text":"Alright.","start":496.15002,"end":496.65002,"sentiment":"neutral","sentiment_score":0.26190584897994995},{"text":"Well, that's enough for me.","start":496.71002,"end":498.63,"sentiment":"neutral","sentiment_score":0.27318711280822755}],"sentiment":"neutral","sentiment_score":0.1814369756509276,"num_words":17,"start":488.15002,"end":498.63},{"sentences":[{"text":"I will meet you at 12:30.","start":498.63,"end":500.895,"sentiment":"neutral","sentiment_score":0.2530340800682704},{"text":"And from there, we'll obviously show you how the software works and the strategy we're using.","start":501.115,"end":505.995,"sentiment":"neutral","sentiment_score":0.2658602688461542},{"text":"So I will speak to you soon.","start":505.995,"end":508.235,"sentiment":"neutral","sentiment_score":0.20099265021937235},{"text":"Alright?","start":508.235,"end":508.635,"sentiment":"neutral","sentiment_score":0.19806665182113647},{"text":"Yeah.","start":508.635,"end":509.135,"sentiment":"neutral","sentiment_score":0.1576555073261261}],"sentiment":"neutral","sentiment_score":0.24305288685906318,"num_words":31,"start":498.63,"end":509.135},{"sentences":[{"text":"Thanks, honey.","start":509.915,"end":510.815,"sentiment":"positive","sentiment_score":0.722037136554718},{"text":"Bye bye.","start":512.15497,"end":512.895,"sentiment":"neutral","sentiment_score":0.05346342548727989}],"sentiment":"positive","sentiment_score":0.38775028102099895,"num_words":4,"start":509.915,"end":512.895}]}}]},{"alternatives":[{"transcript":"Hello? Hi, Dan. How are you? Yes. Yes. Sorry. Was it at 10:30, was it? Oh, 12:30. Yeah. Okay. Yeah. Sorry. Yes. I'm in Adelaide. Yep. Oh, you're in Adelaide too, are you? Right. Oh, okay. Yeah. No. All good. Yeah. Look. Majority of our work right now is through word-of-mouth. And, yeah, I found things are good only until they are. I mean, you know, when there's work, there's plenty of work. There's nothing wrong with that. But if there's no work coming through, so I do feel like with the rain and, you know, the old sorts of stuff, things get really really quiet. Yeah. I just don't want that sort of stuff to happen in the next few months, you know. Yeah. This couple of weeks been very quiet for me. So I was relying on a couple of jobs, but didn't go ahead. So now I've got work for another two, three weeks. But I would say, yeah, I would be looking for work pretty much straight after that. Yeah. No. No. I'm not not doing any of that. I have tried an agency in the past, just to be completely honest with you. That didn't really work out very well. I didn't get a single job out of them. So I was with them for over a month and a half, and for some reason, yeah, they yeah. It just didn't work. Yep. So they set up all the ads and stuff on Facebook. And I think a lot of the work they were saying will come through Facebook and Instagram. So they create those creatives and stuff like that. And but for some reason, I keep getting emails from Facebook business account saying that these creatives are not approved or something. And they tried, but they tried to make them ride and, you know, change things around, but it just didn't work. And I've had to pay a weekly basis, so I paid a set of fee. But, yeah, it just wasn't the right fit. Yep. Yeah. And that's the other thing as well. There are lots of inquiries. Like, I do have a just a Facebook sort of listing marketing thing another marketing. Just a Facebook ad, really, on marketplace. Sorry. Just hold on a sec. I need that. Sorry. Oh, that's me. That was Hi. Good. Thanks. Just got that box and some general rubbish that I need to dump. Yeah. No worries. All the stuff in the data? No. No. Not the whole lot. Not the rubbish. Yeah. Just the rubbish. Yeah. Like Yeah. Yeah. Yeah. Just that. Yeah. Alright. $44, please. And the first phone? 5031. That just got a number 3. Thank you, bud. Thanks, sir. Thank you. Sorry, mate. Yeah. So that's what's been happening. I still have a Facebook ad, like a, you know, just a marketplace listing. And I do get some inquiries every now and then. Sometimes it you know, you're looking at about like, say, put in $10 or so to boost the ad. And you do get a few inquiries, but it's it's hard to get some proper work out of that as well. I feel like a lot of people are just wanting to know the pricing, like, oh, how much per meter and all this sort of stuff. So, yeah, that's the other thing. I don't think that's really working well either. Yeah. That's it. Yeah. Pretty much. That's exactly what's happening. Yeah. Look. I I do want to do pergolas, patios, verandas type of work as my sort of go to work. But what what I've been doing in the past as well but the problem with these pergolas, etcetera, is the the council approval. So by the time you meet the client, you talk to them about give them a quote. It's a long process, basically. And to fill that sort of gap, I've been using some jobs like fencing and retaining wall jobs. So I would say fencing and pergola is basically what I'm interested in. Yeah. Yeah. Let's let's let's start with fencing. Yeah. No. We we travel all around. Like, we've done some jobs around Gola area and Deep South as well, like, all the way up to Aldinga, all sort of stuff. Yes. Yeah. Yeah. Yep. That sounds good. Alright. Okay. Thank you. See you. 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Hi, Dan. How are you? Yes. Yes.\n\nSorry. Was it at 10:30, was it? Oh, 12:30. Yeah. Okay.\n\nYeah. Sorry. Yes. I'm in Adelaide. Yep.\n\nOh, you're in Adelaide too, are you? Right. Oh, okay. Yeah. No.\n\nAll good. Yeah. Look. Majority of our work right now is through word-of-mouth. And, yeah, I found things are good only until they are.\n\nI mean, you know, when there's work, there's plenty of work. There's nothing wrong with that. But if there's no work coming through, so I do feel like with the rain and, you know, the old sorts of stuff, things get really really quiet. Yeah. I just don't want that sort of stuff to happen in the next few months, you know.\n\nYeah. This couple of weeks been very quiet for me. So I was relying on a couple of jobs, but didn't go ahead. So now I've got work for another two, three weeks. But I would say, yeah, I would be looking for work pretty much straight after that.\n\nYeah. No. No. I'm not not doing any of that. I have tried an agency in the past, just to be completely honest with you.\n\nThat didn't really work out very well. I didn't get a single job out of them. So I was with them for over a month and a half, and for some reason, yeah, they yeah. It just didn't work. Yep.\n\nSo they set up all the ads and stuff on Facebook. And I think a lot of the work they were saying will come through Facebook and Instagram. So they create those creatives and stuff like that. And but for some reason, I keep getting emails from Facebook business account saying that these creatives are not approved or something. And they tried, but they tried to make them ride and, you know, change things around, but it just didn't work.\n\nAnd I've had to pay a weekly basis, so I paid a set of fee. But, yeah, it just wasn't the right fit. Yep. Yeah. And that's the other thing as well.\n\nThere are lots of inquiries. Like, I do have a just a Facebook sort of listing marketing thing another marketing. Just a Facebook ad, really, on marketplace. Sorry. Just hold on a sec.\n\nI need that. Sorry. Oh, that's me. That was Hi. Good.\n\nThanks. Just got that box and some general rubbish that I need to dump. Yeah. No worries. All the stuff in the data?\n\nNo. No. Not the whole lot. Not the rubbish. Yeah.\n\nJust the rubbish. Yeah. Like Yeah. Yeah. Yeah.\n\nJust that. Yeah. Alright. $44, please. And the first phone?\n\n5031. That just got a number 3. Thank you, bud. Thanks, sir. Thank you.\n\nSorry, mate. Yeah. So that's what's been happening. I still have a Facebook ad, like a, you know, just a marketplace listing. And I do get some inquiries every now and then.\n\nSometimes it you know, you're looking at about like, say, put in $10 or so to boost the ad. And you do get a few inquiries, but it's it's hard to get some proper work out of that as well. I feel like a lot of people are just wanting to know the pricing, like, oh, how much per meter and all this sort of stuff. So, yeah, that's the other thing. I don't think that's really working well either.\n\nYeah. That's it. Yeah. Pretty much. That's exactly what's happening.\n\nYeah. Look. I I do want to do pergolas, patios, verandas type of work as my sort of go to work. But what what I've been doing in the past as well but the problem with these pergolas, etcetera, is the the council approval. So by the time you meet the client, you talk to them about give them a quote.\n\nIt's a long process, basically. And to fill that sort of gap, I've been using some jobs like fencing and retaining wall jobs. So I would say fencing and pergola is basically what I'm interested in. Yeah. Yeah.\n\nLet's let's let's start with fencing. Yeah. No. We we travel all around. Like, we've done some jobs around Gola area and Deep South as well, like, all the way up to Aldinga, all sort of stuff.\n\nYes. Yeah. Yeah. Yep. That sounds good.\n\nAlright. Okay. Thank you. See you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.023327769711613655},{"text":"Hi, Dan.","start":7.52,"end":8.08,"sentiment":"neutral","sentiment_score":0.16332560777664185},{"text":"How are you?","start":8.08,"end":8.9,"sentiment":"neutral","sentiment_score":0.16483343144257864},{"text":"Yes.","start":15.735,"end":16.235,"sentiment":"neutral","sentiment_score":0.10910305380821228},{"text":"Yes.","start":16.535,"end":17.035,"sentiment":"neutral","sentiment_score":0.07711249589920044}],"sentiment":"neutral","sentiment_score":0.12883685366250575,"num_words":8,"start":0.0,"end":17.035},{"sentences":[{"text":"Sorry.","start":18.375,"end":18.615,"sentiment":"neutral","sentiment_score":0.09066762030124664},{"text":"Was it at 10:30, was it?","start":18.615,"end":20.875,"sentiment":"neutral","sentiment_score":0.10074349492788315},{"text":"Oh, 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Adelaide.","start":32.989998,"end":33.79,"sentiment":"neutral","sentiment_score":0.023753487194577854},{"text":"Yep.","start":33.79,"end":34.29,"sentiment":"neutral","sentiment_score":0.040269579738378525}],"sentiment":"neutral","sentiment_score":0.02377254462667874,"num_words":7,"start":27.175,"end":34.29},{"sentences":[{"text":"Oh, you're in Adelaide too, are you?","start":37.309998,"end":39.01,"sentiment":"neutral","sentiment_score":0.018005984436188425},{"text":"Right.","start":44.865,"end":45.365,"sentiment":"neutral","sentiment_score":0.021103819832205772},{"text":"Oh, okay.","start":48.065,"end":48.885002,"sentiment":"neutral","sentiment_score":0.04148047789931297},{"text":"Yeah.","start":49.985,"end":50.385,"sentiment":"neutral","sentiment_score":0.03760698437690735},{"text":"No.","start":50.385,"end":50.625,"sentiment":"neutral","sentiment_score":-0.006702817976474762}],"sentiment":"neutral","sentiment_score":0.021750902757048607,"num_words":12,"start":37.309998,"end":50.625},{"sentences":[{"text":"All good.","start":50.625,"end":51.285,"sentiment":"neutral","sentiment_score":0.09392824023962021},{"text":"Yeah.","start":68.73,"end":69.21,"sentiment":"neutral","sentiment_score":0.020017538219690323},{"text":"Look.","start":69.21,"end":69.53,"sentiment":"neutral","sentiment_score":0.019972527399659157},{"text":"Majority of our work right now is through word-of-mouth.","start":69.53,"end":73.215,"sentiment":"neutral","sentiment_score":0.029310634152756795},{"text":"And, yeah, I found things are good only until they 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data?","start":268.85498,"end":270.235,"sentiment":"neutral","sentiment_score":-0.011181602875391642}],"sentiment":"neutral","sentiment_score":0.01593942891644395,"num_words":23,"start":263.24,"end":270.235},{"sentences":[{"text":"No.","start":270.29498,"end":270.455,"sentiment":"neutral","sentiment_score":-0.13067974150180817},{"text":"No.","start":270.455,"end":270.615,"sentiment":"neutral","sentiment_score":-0.1864221692085266},{"text":"Not the whole lot.","start":270.615,"end":271.41498,"sentiment":"neutral","sentiment_score":-0.2078346088528633},{"text":"Not the rubbish.","start":271.41498,"end":272.235,"sentiment":"neutral","sentiment_score":-0.16016403834025064},{"text":"Yeah.","start":272.29498,"end":272.69498,"sentiment":"neutral","sentiment_score":-0.06218966096639633}],"sentiment":"neutral","sentiment_score":-0.16911221221089362,"num_words":10,"start":270.29498,"end":272.69498},{"sentences":[{"text":"Just the rubbish.","start":272.69498,"end":273.41498,"sentiment":"neutral","sentiment_score":-0.06993928427497546},{"text":"Yeah.","start":273.41498,"end":273.57498,"sentiment":"neutral","sentiment_score":-0.016886956989765167},{"text":"Like Yeah.","start":273.57498,"end":274.395,"sentiment":"neutral","sentiment_score":-0.01117110624909401},{"text":"Yeah.","start":274.69498,"end":274.775,"sentiment":"neutral","sentiment_score":0.005598696880042553},{"text":"Yeah.","start":274.775,"end":275.01498,"sentiment":"neutral","sentiment_score":0.007257715333253145}],"sentiment":"neutral","sentiment_score":-0.029523826262447983,"num_words":8,"start":272.69498,"end":275.01498},{"sentences":[{"text":"Just that.","start":275.09497,"end":275.655,"sentiment":"neutral","sentiment_score":0.0035596652887761593},{"text":"Yeah.","start":275.655,"end":276.155,"sentiment":"neutral","sentiment_score":0.024212757125496864},{"text":"Alright.","start":278.85498,"end":279.35498,"sentiment":"neutral","sentiment_score":0.025791089981794357},{"text":"$44, please.","start":279.41498,"end":280.875,"sentiment":"neutral","sentiment_score":0.020766614004969597},{"text":"And the first phone?","start":301.695,"end":303.635,"sentiment":"neutral","sentiment_score":0.009885365841910243}],"sentiment":"neutral","sentiment_score":0.01381978690624237,"num_words":10,"start":275.09497,"end":303.635},{"sentences":[{"text":"5031.","start":304.015,"end":305.55502,"sentiment":"neutral","sentiment_score":0.008347108960151672},{"text":"That just got a number 3.","start":311.53003,"end":312.73,"sentiment":"neutral","sentiment_score":0.020216941367834806},{"text":"Thank you, bud.","start":312.73,"end":313.21002,"sentiment":"positive","sentiment_score":0.3685094217459361},{"text":"Thanks, sir.","start":313.21002,"end":313.69,"sentiment":"positive","sentiment_score":0.4113693982362747},{"text":"Thank you.","start":313.69,"end":314.43002,"sentiment":"neutral","sentiment_score":0.3261347562074661}],"sentiment":"neutral","sentiment_score":0.19358466652088932,"num_words":14,"start":304.015,"end":314.43002},{"sentences":[{"text":"Sorry, mate.","start":316.81003,"end":317.63,"sentiment":"neutral","sentiment_score":-0.007888643653132021},{"text":"Yeah.","start":321.53003,"end":321.85,"sentiment":"neutral","sentiment_score":-0.0035258904099464417},{"text":"So that's what's been happening.","start":321.85,"end":323.31003,"sentiment":"neutral","sentiment_score":-0.06923325434327125},{"text":"I still have a Facebook ad, like a, you know, just a marketplace listing.","start":323.69,"end":328.515,"sentiment":"neutral","sentiment_score":-0.061123824678361416},{"text":"And I do get some inquiries every now and then.","start":329.535,"end":332.255,"sentiment":"neutral","sentiment_score":-0.03860969804227352}],"sentiment":"neutral","sentiment_score":-0.050228124229761306,"num_words":32,"start":316.81003,"end":332.255},{"sentences":[{"text":"Sometimes it you know, you're looking at about like, say, put in $10 or so to boost the ad.","start":332.255,"end":338.83502,"sentiment":"neutral","sentiment_score":-0.11238738933676168},{"text":"And you do get a few inquiries, but it's it's hard to get some proper work out of that as well.","start":339.37,"end":345.55,"sentiment":"neutral","sentiment_score":-0.24161396282059805},{"text":"I feel like a lot of people are just wanting to know the pricing, like, oh, how much per meter and all this sort of stuff.","start":346.25,"end":351.825,"sentiment":"neutral","sentiment_score":-0.1884549604012416},{"text":"So, yeah, that's the other thing.","start":353.665,"end":355.02502,"sentiment":"neutral","sentiment_score":-0.16965534227589765},{"text":"I don't think that's really working well either.","start":355.02502,"end":357.605,"sentiment":"negative","sentiment_score":-0.5102715939283371}],"sentiment":"neutral","sentiment_score":-0.21511484240181744,"num_words":80,"start":332.255,"end":357.605},{"sentences":[{"text":"Yeah.","start":370.59,"end":370.99,"sentiment":"neutral","sentiment_score":-0.032858867198228836},{"text":"That's it.","start":370.99,"end":371.47,"sentiment":"neutral","sentiment_score":-0.04003681614995003},{"text":"Yeah.","start":371.47,"end":371.71,"sentiment":"neutral","sentiment_score":0.05063747614622116},{"text":"Pretty much.","start":371.71,"end":372.19,"sentiment":"neutral","sentiment_score":0.1423618420958519},{"text":"That's exactly what's happening.","start":372.19,"end":373.57,"sentiment":"neutral","sentiment_score":0.10757836466655135}],"sentiment":"neutral","sentiment_score":0.06527421195060015,"num_words":10,"start":370.59,"end":373.57},{"sentences":[{"text":"Yeah.","start":404.39502,"end":404.71503,"sentiment":"neutral","sentiment_score":0.09359250962734222},{"text":"Look.","start":404.71503,"end":405.195,"sentiment":"neutral","sentiment_score":0.09292124211788176},{"text":"I I do want to do pergolas, patios, verandas type of work as my sort of go to work.","start":405.195,"end":413.135,"sentiment":"neutral","sentiment_score":0.1166935272906956},{"text":"But what what I've been doing in the past as well but the problem with these pergolas, etcetera, is the the council approval.","start":413.755,"end":421.68,"sentiment":"neutral","sentiment_score":-0.052470362704733146},{"text":"So by the time you meet the client, you talk to them about give them a quote.","start":422.46,"end":427.2,"sentiment":"neutral","sentiment_score":0.05674146093866404}],"sentiment":"neutral","sentiment_score":0.03543405350847322,"num_words":61,"start":404.39502,"end":427.2},{"sentences":[{"text":"It's a long process, basically.","start":427.74,"end":429.28,"sentiment":"neutral","sentiment_score":0.022556563094258308},{"text":"And to fill that sort of gap, I've been using some jobs like fencing and retaining wall jobs.","start":431.79498,"end":437.095,"sentiment":"neutral","sentiment_score":0.013080668221745227},{"text":"So I would say fencing and pergola is basically what I'm interested in.","start":437.79498,"end":442.535,"sentiment":"neutral","sentiment_score":0.14079432762586153},{"text":"Yeah.","start":455.66,"end":455.82,"sentiment":"neutral","sentiment_score":0.04347597807645798},{"text":"Yeah.","start":455.82,"end":456.06,"sentiment":"neutral","sentiment_score":0.04268617182970047}],"sentiment":"neutral","sentiment_score":0.05959798032908063,"num_words":38,"start":427.74,"end":456.06},{"sentences":[{"text":"Let's let's let's start with fencing.","start":456.06,"end":457.84,"sentiment":"neutral","sentiment_score":0.046417651077111564},{"text":"Yeah.","start":457.98,"end":458.48,"sentiment":"neutral","sentiment_score":0.13508853316307068},{"text":"No.","start":475.72,"end":476.12,"sentiment":"neutral","sentiment_score":0.005994247272610664},{"text":"We we travel all around.","start":476.12,"end":477.72,"sentiment":"neutral","sentiment_score":0.01675277128815651},{"text":"Like, we've done some jobs around Gola area and Deep South as well, like, all the way up to Aldinga, all sort of stuff.","start":477.72,"end":485.4,"sentiment":"neutral","sentiment_score":0.036903388875847064}],"sentiment":"neutral","sentiment_score":0.037541456117823314,"num_words":37,"start":456.06,"end":485.4},{"sentences":[{"text":"Yes.","start":485.4,"end":485.9,"sentiment":"neutral","sentiment_score":0.08614584803581238},{"text":"Yeah.","start":492.475,"end":492.975,"sentiment":"neutral","sentiment_score":0.1340722292661667},{"text":"Yeah.","start":493.115,"end":493.615,"sentiment":"neutral","sentiment_score":0.228179931640625},{"text":"Yep.","start":507.32,"end":507.64,"sentiment":"neutral","sentiment_score":0.1612238883972168},{"text":"That sounds good.","start":507.64,"end":508.62,"sentiment":"neutral","sentiment_score":0.23493518928686777}],"sentiment":"neutral","sentiment_score":0.18777535217148916,"num_words":7,"start":485.4,"end":508.62},{"sentences":[{"text":"Alright.","start":509.16,"end":509.64,"sentiment":"neutral","sentiment_score":0.1247861236333847},{"text":"Okay.","start":509.64,"end":510.12,"sentiment":"neutral","sentiment_score":0.07868072390556335},{"text":"Thank you.","start":510.12,"end":510.86002,"sentiment":"positive","sentiment_score":0.7666157186031342},{"text":"See you.","start":511.16,"end":511.56,"sentiment":"positive","sentiment_score":0.6301873624324799},{"text":"Bye.","start":511.56,"end":512.06,"sentiment":"neutral","sentiment_score":0.3235820233821869}],"sentiment":"positive","sentiment_score":0.47437929042748045,"num_words":7,"start":509.16,"end":512.06}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hey, Sonny. How are you doing? It's just Daniel here from SuburbStack.\n\nChannel 1: Hi, Dan. How are you?\n\nChannel 0: Yeah. I'm good. Thank you, man. I'm just getting back to you in regards to your demo call today.\n\nChannel 1: Yes. Yes. Sorry.\n\nChannel 0: Yeah.\n\nChannel 1: Was it\n\nChannel 0: Cool,\n\nChannel 1: at\n\nChannel 0: man.\n\nChannel 1: 10:30, was it?\n\nChannel 0: We got it here for 12:30.\n\nChannel 1: Oh, 12:30.\n\nChannel 0: Because\n\nChannel 1: Yeah.\n\nChannel 0: you're\n\nChannel 1: Okay.\n\nChannel 0: from\n\nChannel 1: Yeah. Sorry.\n\nChannel 0: no. You're fine. And you're from SA. Right?\n\nChannel 1: Yes. I'm in Adelaide. Yep.\n\nChannel 0: Yes. Same here, man. I was\n\nChannel 1: Oh,\n\nChannel 0: just\n\nChannel 1: you're\n\nChannel 0: calling\n\nChannel 1: in Adelaide\n\nChannel 0: basically\n\nChannel 1: too, are you?\n\nChannel 0: before yeah. So the the business is based in Perth, suburb stock, but I'm working\n\nChannel 1: Right.\n\nChannel 0: remotely. So I'm I'm in Perth myself. Yeah.\n\nChannel 1: Oh, okay. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: No.\n\nChannel 0: So\n\nChannel 1: All\n\nChannel 0: I\n\nChannel 1: good.\n\nChannel 0: I was honestly I was calling before the demo call just to basically gain a bit more understanding about the business and what your goals are in terms of what made you actually interested in suburb stack. Are you guys in a position right now to take on some more work?\n\nChannel 1: Yeah. Look. Majority of our work right now is through word-of-mouth. And, yeah, I found things are good only until they are. I mean, you know, when there's\n\nChannel 0: Yes.\n\nChannel 1: work,\n\nChannel 0: Yes.\n\nChannel 1: there's plenty of work. There's nothing wrong with that. But if there's no work coming through, so I do feel like with the rain and, you know, the old sorts of stuff, things get really really quiet.\n\nChannel 0: Yes.\n\nChannel 1: Yeah. I just don't want that sort of stuff to happen in the next few months, you know. Yeah. This couple of weeks been very quiet for me. So I was relying on a couple of jobs, but didn't go ahead.\n\nSo now I've got work for another two, three weeks. But I would say, yeah, I would be looking for work pretty much straight after that. Yeah.\n\nChannel 0: Okay. So from my understanding, most of the work coming in right now is through word-of-mouth or referrals. You're not doing anything in terms of Google SEO, Google Ads, or anything like\n\nChannel 1: No. No. I'm not not doing any of that. I have tried an agency in\n\nChannel 0: that.\n\nChannel 1: the past, just to be completely honest with you. That didn't really work out very well. I didn't get a single job out of them. So I\n\nChannel 0: Yeah.\n\nChannel 1: was with them for over a month and a half, and for some reason, yeah, they yeah. It just didn't work.\n\nChannel 0: Yeah, man. A lot of the people we work with, we hear the exact same thing, man. Worked with an agency before and got absolutely firm. Seems to be a\n\nChannel 1: Yep.\n\nChannel 0: common occurrence. So out out of curiosity, what what were your agencies? What were they actually charging you in the past, and what were they actually doing for you?\n\nChannel 1: So they set up all the ads and stuff on Facebook. And I think a lot of the work\n\nChannel 0: Yep.\n\nChannel 1: they were saying will come through Facebook and Instagram. So they create those creatives\n\nChannel 0: Yep.\n\nChannel 1: and stuff like that. And but for some reason, I keep getting emails from Facebook business account saying that these creatives are not approved or something. And they tried,\n\nChannel 0: Yes.\n\nChannel 1: but they tried to make them ride and, you know, change things around, but it just didn't work. And I've had to pay a weekly basis, so I paid a set of fee. But, yeah, it just wasn't the right fit.\n\nChannel 0: Yeah, man. In terms of Facebook and Meta, it's not the best form of marketing for service based businesses. For for the reason that you're getting a lot of tire kickers and time wasters for starters, but it's also\n\nChannel 1: Yep.\n\nChannel 0: the search intent behind. So if someone wants the job done, you know, they're gonna be looking on Google with search intent behind it. They're not gonna be waiting for a Facebook ad to pop up. You know what I mean?\n\nChannel 1: Yeah. And that's the other thing as well. There are lots of inquiries. Like, I do have a just a Facebook sort of listing marketing thing another marketing. Just a Facebook ad, really, on marketplace.\n\nSorry. Just hold on a sec. I need that.\n\nChannel 0: Yep. You're all, man.\n\nChannel 1: Sorry. Oh, that's me. That was Hi. Good. Thanks.\n\nJust got that box and some general rubbish that I need to dump. Yeah. No worries. All the stuff in the data? No.\n\nNo. Not the whole lot. Not the rubbish. Yeah. Just the rubbish.\n\nYeah. Like Yeah. Yeah. Yeah. Just that.\n\nYeah. Alright. $44, please. And the first phone? 5031.\n\nThat just got a number 3. Thank you, bud. Thanks, sir. Thank you. Sorry, mate.\n\nChannel 0: You're alright, man.\n\nChannel 1: Yeah. So that's what's been happening. I still have a Facebook ad, like a, you know, just a marketplace listing. And I do get\n\nChannel 0: Yep.\n\nChannel 1: some inquiries every now and then. Sometimes it you know, you're looking at about like, say, put in $10 or so to boost the ad. And you do get a few inquiries, but it's it's hard to get some proper work out of that as well. I feel like a lot\n\nChannel 0: Yep.\n\nChannel 1: of people\n\nChannel 0: I\n\nChannel 1: are\n\nChannel 0: see.\n\nChannel 1: just wanting to know the pricing, like, oh, how much per meter and all this sort of stuff. So, yeah,\n\nChannel 0: Yeah.\n\nChannel 1: that's the other thing. I don't think that's really working well either.\n\nChannel 0: You're you're finding the same issue a lot of people find when running Facebook ads. It's a lot of time wasted and not actual serious qualified customers. Is that is that right and thanks, sir?\n\nChannel 1: Yeah. That's it. Yeah. Pretty much. That's exactly what's happening.\n\nChannel 0: Yeah. And then for that reason, that's why we we target Google instead because you're gonna get qualified and serious clients. So in terms of the actual service you wanna market, I can see here you've got elevate your outdoor experience. What is the main job or the service you wanna actually bring in? Like, what job you wanna actually get more of so I can tailor this around what you're specifically looking for?\n\nChannel 1: Yeah. Look. I I do want to do pergolas, patios, verandas type of work as my sort\n\nChannel 0: Yep.\n\nChannel 1: of go to work. But what what I've been doing in the past as well but the problem with these pergolas, etcetera, is the the council approval. So by the time you meet the client, you talk to them about give them a quote. It's a long process, basically. And to fill that sort of gap, I've been using some jobs like fencing and retaining wall jobs.\n\nSo I would say\n\nChannel 0: Yep.\n\nChannel 1: fencing and pergola is basically what I'm interested in.\n\nChannel 0: Yeah. Okay. Should we start with fencing, the main service, and then we can have a look at the goal as well? But\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: it\n\nChannel 1: Let's\n\nChannel 0: seems\n\nChannel 1: let's\n\nChannel 0: like\n\nChannel 1: let's start with fencing. Yeah.\n\nChannel 0: okay. Cool. And in terms of your service area, are you relatively flexible? Like, would you be open to servicing all of Adelaide or is there a more specific service area that you wanna target?\n\nChannel 1: No. We we travel all around. Like, we've done some jobs around Gola area and Deep South as well, like, all the way up to Aldinga, all sort of stuff. Yes.\n\nChannel 0: Alright. So I'll put your your service area as Adelaide. Okay?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Perfect. Alright. Well, that's enough for me. I will meet you at 12:30. And from there, we'll obviously show you how the software works and the strategy we're using.\n\nSo I will\n\nChannel 1: Yep.\n\nChannel 0: speak\n\nChannel 1: That\n\nChannel 0: to\n\nChannel 1: sounds\n\nChannel 0: you soon.\n\nChannel 1: good.\n\nChannel 0: Alright? Yeah.\n\nChannel 1: Alright. Okay.\n\nChannel 0: Thanks,\n\nChannel 1: Thank\n\nChannel 0: honey.\n\nChannel 1: you. See you. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.023327769711613655}],"sentiment":"neutral","sentiment_score":0.023327769711613655,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Hey, Sonny.","start":3.28,"end":3.84,"sentiment":"neutral","sentiment_score":0.09877690300345421},{"text":"How are you doing?","start":3.84,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.17086198180913925},{"text":"It's just Daniel here from SuburbStack.","start":4.3199997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.09698968753218651}],"sentiment":"neutral","sentiment_score":0.12191165486971538,"channel":0,"num_words":12,"start":3.28,"end":5.7799997},{"sentences":[{"text":"Hi, Dan.","start":7.52,"end":8.08,"sentiment":"neutral","sentiment_score":0.16332560777664185},{"text":"How are you?","start":8.08,"end":8.9,"sentiment":"neutral","sentiment_score":0.16483343144257864}],"sentiment":"neutral","sentiment_score":0.16423030197620392,"channel":1,"num_words":5,"start":7.52,"end":8.9},{"sentences":[{"text":"Yeah.","start":9.92,"end":10.24,"sentiment":"positive","sentiment_score":0.33612874150276184},{"text":"I'm good.","start":10.24,"end":10.559999,"sentiment":"positive","sentiment_score":0.5836383998394012},{"text":"Thank you, man.","start":10.559999,"end":11.2,"sentiment":"positive","sentiment_score":0.6989646355311075},{"text":"I'm just getting back to you in regards to your demo call today.","start":11.2,"end":13.905,"sentiment":"positive","sentiment_score":0.3344533168352567}],"sentiment":"positive","sentiment_score":0.4183259245596434,"channel":0,"num_words":19,"start":9.92,"end":13.905},{"sentences":[{"text":"Yes.","start":15.735,"end":16.235,"sentiment":"neutral","sentiment_score":0.10910305380821228},{"text":"Yes.","start":16.535,"end":17.035,"sentiment":"neutral","sentiment_score":0.07711249589920044},{"text":"Sorry.","start":18.375,"end":18.615,"sentiment":"neutral","sentiment_score":0.09066762030124664}],"sentiment":"neutral","sentiment_score":0.09229439000288646,"channel":1,"num_words":3,"start":15.735,"end":18.615},{"sentences":[{"text":"Yeah.","start":18.465,"end":18.865,"sentiment":"neutral","sentiment_score":0.11623608320951462}],"sentiment":"neutral","sentiment_score":0.11623608320951462,"channel":0,"num_words":1,"start":18.465,"end":18.865},{"sentences":[{"text":"Was it","start":18.615,"end":18.935,"sentiment":"neutral","sentiment_score":0.16153035312891006}],"sentiment":"neutral","sentiment_score":0.16153035312891006,"channel":1,"num_words":2,"start":18.615,"end":18.935},{"sentences":[{"text":"Cool,","start":18.865,"end":19.105,"sentiment":"neutral","sentiment_score":0.1830067038536072}],"sentiment":"neutral","sentiment_score":0.1830067038536072,"channel":0,"num_words":1,"start":18.865,"end":19.105},{"sentences":[{"text":"at","start":18.935,"end":19.414999,"sentiment":"neutral","sentiment_score":0.12450583279132844}],"sentiment":"neutral","sentiment_score":0.12450583279132844,"channel":1,"num_words":1,"start":18.935,"end":19.414999},{"sentences":[{"text":"man.","start":19.105,"end":19.605,"sentiment":"neutral","sentiment_score":0.14834430813789368}],"sentiment":"neutral","sentiment_score":0.14834430813789368,"channel":0,"num_words":1,"start":19.105,"end":19.605},{"sentences":[{"text":"10:30, was it?","start":19.414999,"end":20.875,"sentiment":"neutral","sentiment_score":0.05229814350605011}],"sentiment":"neutral","sentiment_score":0.05229814350605011,"channel":1,"num_words":3,"start":19.414999,"end":20.875},{"sentences":[{"text":"We got it here for 12:30.","start":23.185,"end":25.525,"sentiment":"neutral","sentiment_score":0.06205966758231322}],"sentiment":"neutral","sentiment_score":0.06205966758231322,"channel":0,"num_words":6,"start":23.185,"end":25.525},{"sentences":[{"text":"Oh, 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They are also experiencing inquiries from other advertising agencies and are not finding the campaign to be effective. The customer is concerned about losing potential customers and the cost of advertising, but the agent suggests targeting Google and will show them the software and strategy. They will meet at 12:30 to discuss pricing and service options."},"intents":{"segments":[{"text":"Are you guys in a position right now to take on some more work? Yeah. Look.","start_word":163,"end_word":178,"intents":[{"intent":"Inquire about job opportunities","confidence_score":0.0032339133}]},{"text":"So from my understanding, most of the work coming in right now is through word-of-mouth or referrals. You're not doing anything in terms of Google SEO, Google Ads, or anything like No.","start_word":316,"end_word":347,"intents":[{"intent":"Understand agency and agency processes","confidence_score":0.0000035103826}]}]},"sentiments":{"segments":[{"text":"Hello? Hey, Sonny. How are you doing? It's just Daniel here from SuburbStack. Hi, Dan. How are you?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.12332399934530258},{"text":"Yeah. I'm good. Thank you, man. I'm just getting back to you in regards to your demo call today.","start_word":18,"end_word":36,"sentiment":"positive","sentiment_score":0.44761690497398376},{"text":"Yes. Yes. Sorry. Yeah. Was it Cool, at man. 10:30, was it? We got it here for 12:30. Oh, 12:30. Because Yeah. you're Okay. from Yeah. Sorry. no. You're fine. And you're from SA. Right? Yes. I'm in Adelaide. Yep. Yes. Same here, man. I was Oh, just you're calling in Adelaide basically too, are you? before yeah. So the the business is based in Perth, suburb stock, but I'm working Right. remotely. So I'm I'm in Perth myself. Yeah. Oh, okay. Yeah. Yeah. No. So All I good. I was honestly I was calling before the demo call just to basically gain a bit more understanding about the business and what your goals are in terms of what made you actually interested in suburb stack. Are you guys in a position right now to take on some more work? Yeah. Look. Majority of our work right now is through word-of-mouth. And, yeah, I found things are good only until they are. I mean, you know, when there's Yes. work, Yes. there's plenty of work. There's nothing wrong with that. But if there's no work coming through, so I do feel like with the rain and, you know, the old sorts of stuff, things get really really quiet. Yes. Yeah. I just don't want that sort of stuff to happen in the next few months, you know. Yeah. This couple of weeks been very quiet for me. So I was relying on a couple of jobs, but didn't go ahead. So now I've got work for another two, three weeks. But I would say, yeah, I would be looking for work pretty much straight after that. Yeah. Okay. So from my understanding, most of the work coming in right now is through word-of-mouth or referrals. You're not doing anything in terms of Google SEO, Google Ads, or anything like No.","start_word":37,"end_word":346,"sentiment":"neutral","sentiment_score":-0.05048937014033718},{"text":"No. I'm not not doing any of that.","start_word":347,"end_word":354,"sentiment":"negative","sentiment_score":-0.4142838418483734},{"text":"I have tried an agency in that. the past, just to be completely honest with you.","start_word":355,"end_word":370,"sentiment":"neutral","sentiment_score":-0.1394670605659485},{"text":"That didn't really work out very well.","start_word":371,"end_word":377,"sentiment":"negative","sentiment_score":-0.5086252093315125},{"text":"I didn't get a single job out of them. So I Yeah. was with them for over a month and a half, and for some reason, yeah, they yeah.","start_word":378,"end_word":406,"sentiment":"neutral","sentiment_score":-0.18052507936954496},{"text":"It just didn't work.","start_word":407,"end_word":410,"sentiment":"negative","sentiment_score":-0.3650621771812439},{"text":"Yeah, man. A lot of the people we work with, we hear the exact same thing, man. Worked with an agency before and got absolutely firm. Seems to be a Yep. common occurrence. So out out of curiosity, what what were your agencies? What were they actually charging you in the past, and what were they actually doing for you? So they set up all the ads and stuff on Facebook. And I think a lot of the work Yep. they were saying will come through Facebook and Instagram. So they create those creatives Yep. and stuff like that.","start_word":411,"end_word":509,"sentiment":"neutral","sentiment_score":0.036315370351076126},{"text":"And but for some reason, I keep getting emails from Facebook business account saying that these creatives are not approved or something.","start_word":510,"end_word":531,"sentiment":"negative","sentiment_score":-0.3751870691776275},{"text":"And they tried, Yes.","start_word":532,"end_word":535,"sentiment":"neutral","sentiment_score":-0.14827564358711243},{"text":"but they tried to make them ride and, you know, change things around, but it just didn't work.","start_word":536,"end_word":553,"sentiment":"negative","sentiment_score":-0.35951268672943115},{"text":"And I've had to pay a weekly basis, so I paid a set of fee.","start_word":554,"end_word":568,"sentiment":"neutral","sentiment_score":-0.31876298785209656},{"text":"But, yeah, it just wasn't the right fit.","start_word":569,"end_word":576,"sentiment":"negative","sentiment_score":-0.5186432600021362},{"text":"Yeah, man.","start_word":577,"end_word":578,"sentiment":"neutral","sentiment_score":-0.2176087945699692},{"text":"In terms of Facebook and Meta, it's not the best form of marketing for service based businesses.","start_word":579,"end_word":595,"sentiment":"negative","sentiment_score":-0.4179010391235352},{"text":"For for the reason that you're getting a lot of tire kickers and time wasters for starters, but it's also Yep. the search intent behind. So if someone wants the job done, you know, they're gonna be looking on Google with search intent behind it. They're not gonna be waiting for a Facebook ad to pop up. You know what I mean? Yeah. And that's the other thing as well. There are lots of inquiries. Like, I do have a just a Facebook sort of listing marketing thing another marketing. Just a Facebook ad, really, on marketplace. Sorry. Just hold on a sec. I need that. Yep. You're all, man. Sorry. Oh, that's me. That was Hi.","start_word":596,"end_word":712,"sentiment":"neutral","sentiment_score":-0.025471944075364333},{"text":"Good. Thanks.","start_word":713,"end_word":714,"sentiment":"positive","sentiment_score":0.4350892901420593},{"text":"Just got that box and some general rubbish that I need to dump. Yeah. No worries. All the stuff in the data? No. No. Not the whole lot. Not the rubbish. Yeah. Just the rubbish. Yeah. Like Yeah. Yeah. Yeah. Just that. Yeah. Alright. $44, please. And the first phone? 5031. That just got a number 3. Thank you, bud.","start_word":715,"end_word":774,"sentiment":"neutral","sentiment_score":-0.001811024732887745},{"text":"Thanks, sir.","start_word":775,"end_word":776,"sentiment":"positive","sentiment_score":0.4026413857936859},{"text":"Thank you. Sorry, mate. You're alright, man. Yeah. So that's what's been happening. I still have a Facebook ad, like a, you know, just a marketplace listing. And I do get Yep. some inquiries every now and then. Sometimes it you know, you're looking at about like, say, put in $10 or so to boost the ad. And you do get a few inquiries, but it's it's hard to get some proper work out of that as well. I feel like a lot Yep. of people I are see. just wanting to know the pricing, like, oh, how much per meter and all this sort of stuff. So, yeah, Yeah. that's the other thing.","start_word":777,"end_word":890,"sentiment":"neutral","sentiment_score":-0.1209377869963646},{"text":"I don't think that's really working well either. You're you're finding the same issue a lot of people find when running Facebook ads. It's a lot of time wasted and not actual serious qualified customers.","start_word":891,"end_word":925,"sentiment":"negative","sentiment_score":-0.5174328684806824},{"text":"Is that is that right and thanks, sir? Yeah. That's it. Yeah. Pretty much. That's exactly what's happening. Yeah.","start_word":926,"end_word":944,"sentiment":"neutral","sentiment_score":0.02119520679116249},{"text":"And then for that reason, that's why we we target Google instead because you're gonna get qualified and serious clients. So in terms of the actual service you wanna market, I can see here you've got elevate your outdoor experience.","start_word":945,"end_word":984,"sentiment":"positive","sentiment_score":0.4048947393894195},{"text":"What is the main job or the service you wanna actually bring in? Like, what job you wanna actually get more of so I can tailor this around what you're specifically looking for? Yeah. Look. I I do want to do pergolas, patios, verandas type of work as my sort Yep. of go to work. But what what I've been doing in the past as well but the problem with these pergolas, etcetera, is the the council approval. So by the time you meet the client, you talk to them about give them a quote. It's a long process, basically. And to fill that sort of gap, I've been using some jobs like fencing and retaining wall jobs. So I would say Yep. fencing and pergola is basically what I'm interested in. Yeah. Okay. Should we start with fencing, the main service, and then we can have a look at the goal as well? But Yeah. Yeah. it Let's seems let's like let's start with fencing. Yeah. okay. Cool. And in terms of your service area, are you relatively flexible? Like, would you be open to servicing all of Adelaide or is there a more specific service area that you wanna target? No. We we travel all around. Like, we've done some jobs around Gola area and Deep South as well, like, all the way up to Aldinga, all sort of stuff. Yes. Alright. So I'll put your your service area as Adelaide. Okay? Yeah. Yeah.","start_word":985,"end_word":1230,"sentiment":"neutral","sentiment_score":0.07925309240818024},{"text":"Perfect.","start_word":1231,"end_word":1231,"sentiment":"positive","sentiment_score":0.39782270789146423},{"text":"Alright. Well, that's enough for me. I will meet you at 12:30. And from there, we'll obviously show you how the software works and the strategy we're using. So I will Yep. speak That to sounds you soon.","start_word":1232,"end_word":1269,"sentiment":"neutral","sentiment_score":0.2467304021120071},{"text":"good.","start_word":1270,"end_word":1270,"sentiment":"positive","sentiment_score":0.35500895977020264},{"text":"Alright? Yeah. Alright. Okay.","start_word":1271,"end_word":1274,"sentiment":"neutral","sentiment_score":0.15198126435279846},{"text":"Thanks, Thank honey. you. See you.","start_word":1275,"end_word":1280,"sentiment":"positive","sentiment_score":0.6990838646888733},{"text":"Bye. Bye bye.","start_word":1281,"end_word":1283,"sentiment":"neutral","sentiment_score":0.2480737566947937}],"average":{"sentiment":"neutral","sentiment_score":-0.02147421350706684}}}}