{"metadata":{"transaction_key":"deprecated","request_id":"019fef36-e3b9-7c60-a2ac-36be8fadc71f","sha256":"d547b31b20a7a70eaa7f20271a5a0825a3fa22d2eb2dc3843f3191d30f5b6baf","created":"2026-08-11T05:06:20.633Z","duration":16.991938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":61,"output_tokens":61},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":61,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you.","confidence":0.99609375,"words":[{"word":"hi","start":1.8399999,"end":2.08,"confidence":0.98657227,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.01889907941222191},{"word":"you","start":2.08,"end":2.24,"confidence":0.9892578,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.0313187874853611},{"word":"have","start":2.24,"end":2.3999999,"confidence":0.9863281,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.009113937616348268},{"word":"rang","start":2.3999999,"end":2.6399999,"confidence":0.8017578,"punctuated_word":"rang","sentiment":"neutral","sentiment_score":-0.05068645626306534},{"word":"the","start":2.6399999,"end":2.8,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04532298445701599},{"word":"phone","start":2.8,"end":3.04,"confidence":0.9970703,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.05500233173370361},{"word":"number","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.050951845943927765},{"word":"of","start":3.1999998,"end":3.36,"confidence":0.98535156,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.01980268955230713},{"word":"jeff","start":3.36,"end":3.6,"confidence":0.7475586,"punctuated_word":"Jeff","sentiment":"neutral","sentiment_score":-0.01265910267829895},{"word":"amiri","start":3.6,"end":4.08,"confidence":0.7246094,"punctuated_word":"Amiri.","sentiment":"neutral","sentiment_score":-0.045703303068876266},{"word":"i'm","start":4.08,"end":4.24,"confidence":0.9812012,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.18710270524024963},{"word":"either","start":4.24,"end":4.48,"confidence":0.9921875,"punctuated_word":"either","sentiment":"neutral","sentiment_score":-0.20492027699947357},{"word":"on","start":4.48,"end":4.72,"confidence":0.9873047,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.17953410744667053},{"word":"another","start":4.72,"end":5.04,"confidence":0.9980469,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.2151833027601242},{"word":"phone","start":5.04,"end":5.2799997,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.2371276468038559},{"word":"call","start":5.2799997,"end":5.68,"confidence":0.9970703,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2194593250751495},{"word":"or","start":5.68,"end":6.16,"confidence":0.98828125,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.2372561991214752},{"word":"out","start":6.16,"end":6.3199997,"confidence":0.65966797,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.261109322309494},{"word":"of","start":6.3199997,"end":6.48,"confidence":0.9941406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.2405451387166977},{"word":"the","start":6.48,"end":6.56,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.22772741317749023},{"word":"office","start":6.56,"end":7.04,"confidence":0.9995117,"punctuated_word":"office.","sentiment":"neutral","sentiment_score":-0.16769415140151978},{"word":"if","start":7.04,"end":7.2,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.17644618451595306},{"word":"you'd","start":7.2,"end":7.2799997,"confidence":0.8959961,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":-0.15018270909786224},{"word":"like","start":7.2799997,"end":7.44,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.1834763735532761},{"word":"to","start":7.44,"end":7.6,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1838531196117401},{"word":"leave","start":7.6,"end":7.7599998,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.19418936967849731},{"word":"a","start":7.7599998,"end":7.9199996,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.22849123179912567},{"word":"message","start":7.9199996,"end":8.24,"confidence":0.99194336,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.22630029916763303},{"word":"please","start":8.24,"end":8.559999,"confidence":1.0,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.22474035620689392},{"word":"do","start":8.559999,"end":8.72,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.20442116260528564},{"word":"so","start":8.72,"end":8.88,"confidence":0.8791504,"punctuated_word":"so,","sentiment":"neutral","sentiment_score":-0.1458004266023636},{"word":"and","start":8.88,"end":9.04,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12180126458406448},{"word":"i'll","start":9.04,"end":9.28,"confidence":0.9667969,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.14305879175662994},{"word":"try","start":9.28,"end":9.5199995,"confidence":0.9863281,"punctuated_word":"try","sentiment":"neutral","sentiment_score":-0.19241628050804135},{"word":"to","start":9.5199995,"end":9.599999,"confidence":0.95947266,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.16952797770500183},{"word":"return","start":9.599999,"end":9.84,"confidence":1.0,"punctuated_word":"return","sentiment":"neutral","sentiment_score":-0.26486629247665405},{"word":"your","start":9.84,"end":10.0,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.3074992597103119},{"word":"call","start":10.0,"end":10.16,"confidence":0.9760742,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2646089196205139},{"word":"as","start":10.16,"end":10.32,"confidence":0.9741211,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.20340664684772491},{"word":"soon","start":10.32,"end":10.48,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.1833363026380539},{"word":"as","start":10.48,"end":10.639999,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.16081345081329346},{"word":"possible","start":10.639999,"end":11.04,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":-0.1601969748735428},{"word":"thank","start":11.04,"end":11.28,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6031306982040405},{"word":"you","start":11.28,"end":11.78,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3594144284725189}],"paragraphs":{"transcript":"\nHi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.01889907941222191},{"text":"You have rang the phone number of Jeff Amiri.","start":2.08,"end":4.08,"sentiment":"neutral","sentiment_score":-0.035617937644322716},{"text":"I'm either on another phone call or out of the office.","start":4.08,"end":7.04,"sentiment":"neutral","sentiment_score":-0.21615087173201822},{"text":"If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible.","start":7.04,"end":11.04,"sentiment":"neutral","sentiment_score":-0.19473492354154587},{"text":"Thank you.","start":11.04,"end":11.78,"sentiment":"positive","sentiment_score":0.4812725633382797}],"sentiment":"neutral","sentiment_score":-0.13195932309397243,"num_words":44,"start":1.8399999,"end":11.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":0.01889907941222191},{"text":"You have rang the phone number of Jeff Amiri.","start":2.08,"end":4.08,"sentiment":"neutral","sentiment_score":-0.035617937644322716},{"text":"I'm either on another phone call or out of the office.","start":4.08,"end":7.04,"sentiment":"neutral","sentiment_score":-0.21615087173201822},{"text":"If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible.","start":7.04,"end":11.04,"sentiment":"neutral","sentiment_score":-0.19473492354154587},{"text":"Thank you.","start":11.04,"end":11.78,"sentiment":"positive","sentiment_score":0.4812725633382797}],"sentiment":"neutral","sentiment_score":-0.13195932309397243,"channel":1,"num_words":44,"start":1.8399999,"end":11.78}]},"summary":{"result":"success","short":"Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":42,"end_word":43,"intents":[{"intent":"Leave message","confidence_score":0.29165217},{"intent":"Return call","confidence_score":0.9856012}]}]},"sentiments":{"segments":[{"text":"Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible.","start_word":0,"end_word":41,"sentiment":"neutral","sentiment_score":-0.15218661725521088},{"text":"Thank you.","start_word":42,"end_word":43,"sentiment":"positive","sentiment_score":0.5619614124298096}],"average":{"sentiment":"neutral","sentiment_score":-0.11706458545121992}}}}