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However, Karen is not interested at the moment and the call ends shortly after."},"intents":{"segments":[{"text":"Thank you for asking.","start_word":25,"end_word":28,"intents":[{"intent":"Express gratitude","confidence_score":0.016551984}]},{"text":"Kieran, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":29,"end_word":79,"intents":[{"intent":"Introduce company","confidence_score":0.18613201},{"intent":"Inform about company","confidence_score":0.022196833}]},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":53,"end_word":79,"intents":[{"intent":"Arrange meeting","confidence_score":0.6308873}]}]},"sentiments":{"segments":[{"text":"Brown Stereo. Kieran speaking. Yes.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.04157233238220215},{"text":"Good afternoon.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.35948896408081055},{"text":"Karen, it's Ronald from Cloud Solution IT. How are you doing today? Yes. And yourself?","start_word":7,"end_word":21,"sentiment":"neutral","sentiment_score":0.2623006999492645},{"text":"I'm doing wonderful. Thank you for asking.","start_word":22,"end_word":28,"sentiment":"positive","sentiment_score":0.6947380900382996},{"text":"Kieran, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Kieran, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint. Not not interested Alright? at this point in time, mate. Sorry. Alright. Thank This is you. only for introductory meeting, Karen. No. No.","start_word":29,"end_word":134,"sentiment":"neutral","sentiment_score":-0.017699092626571655},{"text":"Not interested at the moment.","start_word":135,"end_word":139,"sentiment":"negative","sentiment_score":-0.3768470287322998},{"text":"Thanks, mate. Alright. No no worries. Thank Thanks. you. Thank you. Bye.","start_word":140,"end_word":151,"sentiment":"neutral","sentiment_score":0.10540035367012024}],"average":{"sentiment":"neutral","sentiment_score":0.05649765152737026}}}}